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Zendesk is seeking a seasoned Sales Manager to enhance its Enterprise market presence by leading a dynamic sales team focused on B2B sales and revenue maximization. The ideal candidate should have at least 12 years of B2B sales experience, with a minimum of 7 years in sales management, preferably within the SaaS industry catering to Spanish-speaking countries in Latin America. Key responsibilities include hiring and coaching a high-performing sales team, driving growth through upselling and cross-selling strategies, and navigating complex sales cycles. The role requires strong forecasting capabilities, relationship building with C-suite executives, and the ability to adapt to market changes while inspiring the team towards success. Zendesk promotes a work culture centered on balance, diversity, inclusivity, and ongoing community engagement, with a hybrid working arrangement available to employees.

The Solutions Consultant at Zendesk is responsible for promoting and integrating the technical aspects of the Zendesk platform during the sales process, while also demonstrating its business value to clients. Candidates should possess 5-8 years of relevant experience, including at least 3 years in software pre-sales, along with strong communication and problem-solving skills. The position requires bilingual proficiency in Spanish and English, and candidates should be adaptable to dynamic work environments. Desired skills include prior consulting experience with enterprise software solutions and knowledge of various related technologies. Zendesk emphasizes a supportive and inclusive workplace culture, offering flexible working hours and a commitment to diversity and community engagement.

Zendesk is seeking an experienced Enterprise Account Executive to enhance their B2B sales efforts in the SaaS sector and grow their enterprise account base. The role involves acquiring new customers, nurturing existing relationships, and developing strategies to drive revenue growth. Candidates should have a strong sales background, particularly in managing complex sales cycles and interacting with C-level executives in large organizations. The position requires demonstrated success in achieving sales targets, exceptional negotiation skills, and familiarity with sales tools. Zendesk offers a collaborative and inclusive work environment with flexible working arrangements, emphasizing diversity and community engagement.

Zendesk is seeking a Senior Analyst for Enterprise Architecture to enhance its application landscape as it grows. This role involves collaborating with business and IT teams to identify areas for improvement, establish strategic roadmaps, and create standards for problem-solving and technology evaluation. Key responsibilities include leading the Enterprise Architecture Review Board, overseeing software requests, and developing dashboards to track application metrics. Candidates should have a background in technology deployment and enterprise architecture, with preferred skills in communicating technical concepts and producing architecture artifacts. Zendesk emphasizes a culture of work-life balance, diversity, and inclusion, and the position is specifically located in Mexico City or the State of Mexico.