Zendesk is hiring a versatile BI Developer who blends software engineering, dashboard development, and emerging AI and cloud technologies within an Agile framework. The ideal candidate has a solid Python foundation, strong learning agility and curiosity, and focuses on the why and the end-user impact, with the ability to shift between building new libraries and maintaining legacy data pipelines. The role is not for traditional dashboards-only analysts or rigid specialists; it seeks proactive, multi-hat contributors who question solutions and strive for better architectural approaches. Key responsibilities include designing and developing an internal Python library to standardize Streamlit app development, creating reusable UI components and AI/LLM wrappers, enforcing software development best practices, and supporting or modernizing data pipelines and dashboards (Tableau/Looker) while transitioning workloads to Streamlit and assisting the dbt team. Required skills include Python 3+ years, SQL 2+ years, databases 2+ years, data engineering 1+ year, and AI-assisted coding; desirable qualifications cover Streamlit, AI agent development, Snowflake or other cloud platforms, dbt, ML/AI, and data visualization tools, with the requirement that applicants be located in Mexico City or Estado de Mexico.
