The Ampin App
deep insights into the Atlassian community

Zendesk is seeking a Senior Software Engineer to lead their Mobile Services engineering teams and enhance the backend services supporting their mobile products. The role involves architecting robust, secure, and scalable systems while providing technical leadership and mentorship to other engineers. Candidates should have experience with backend technologies, particularly Ruby on Rails and Scala, along with strong communication skills and a proactive approach to solving complex issues. Zendesk promotes professional growth in a diverse and inclusive environment, offering competitive benefits and a commitment to work-life balance. The company also values innovation and collaboration, seeking individuals who can contribute to high-quality code and effective team dynamics.

Zendesk is seeking a German-speaking Technical Support Engineer who excels in providing technical assistance across various communication channels, including live chats, emails, and video calls. The ideal candidate should have over four years of technical support experience, be fluent in both English and German, and possess excellent customer service and communication skills. This role emphasizes empathy and resourcefulness, with a focus on resolving customer issues and empowering users through knowledge sharing. Zendesk promotes a hybrid working model, allowing employees the flexibility to work from home and in the Lisbon office part-time. The company values diversity and inclusivity, ensuring equal opportunity for all applicants and employees.

Zendesk is seeking an SMB Account Executive to drive growth in B2B sales within the SaaS sector, focusing on expanding their SMB account base by identifying new opportunities and closing deals. The role requires building strong customer relationships, utilizing data insights to enhance client retention strategies, and effectively communicating the benefits of Zendesk products. Candidates should have a BA/BS degree, at least two years of relevant sales experience, and strong skills in negotiation and presentation. Familiarity with sales tools like Salesforce is beneficial, and fluency in Hebrew is a plus. Zendesk promotes a hybrid work environment, values diversity and inclusion, and is committed to providing accommodations for applicants with disabilities.