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Zendesk is seeking an Enterprise Account Executive for North & East India to drive top-line revenue by acquiring new enterprise customers and expanding existing partnerships in the SaaS space. The role involves creating quarterly territory plans, cross-selling, managing C-level relationships, and leading complex, multi-month sales cycles with proof-of-concept stages to build a robust pipeline and accurate forecast. Candidates should have a BA/BS or equivalent, 10+ years in cloud/software B2B sales with a proven quota track record, experience selling to VP/C-level executives, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, plus willingness to travel. The position lists the NCR region as the base but notes Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra, with a hybrid work model and travel requirements. Zendesk emphasizes fairness, inclusion, and equal opportunity, notes that AI screening may be used, and offers accommodations for applicants with disabilities upon request.

Zendesk is hiring a Director of Sales to lead India’s Enterprise and Commercial segments, build high-impact strategies, mentor a team of AEs, serve as an executive sponsor for major partnerships, and help drive the company’s hyper-growth across India and beyond. The role focuses on growing top talent, driving strategic enterprise growth through complex, value-based deals, shaping market strategy, and ensuring pipeline and forecasting excellence using methodologies like MEDDPICC. Core requirements include 10+ years of leadership in B2B SaaS enterprise sales with at least 7 Enterprise AEs, a proven track record of quota attainment, experience with multi-product cycles and C-suite engagements, and proficiency with MEDDPICC and sales tools (Salesforce, Clari, Outreach). The position is based in Bangalore or Mumbai (Karnataka or Maharashtra) with travel as needed, and nice-to-haves include President’s Club recognition and deep CX or AI enterprise expertise. Zendesk emphasizes a hybrid work model, equal opportunity and inclusion, and notes that AI screening may be used in the hiring process.