Zendesk is seeking an Enterprise Account Executive to grow its enterprise base by acquiring new customers, expanding existing partnerships, and cross-selling innovative solutions. The role involves driving top-line revenue, nurturing C-level relationships, managing complex multi-month sales cycles with proof-of-concept stages, and maintaining a robust pipeline and accurate forecast to exceed quotas. Candidates should have a BA/BS or equivalent, eight-plus years of cloud/software B2B sales or solution engineering experience with a proven track record of meeting or exceeding targets, experience selling to VP/C-level executives, ability to travel, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker. They will need to demonstrate strong product knowledge, align Zendesk solutions with client objectives, leverage data insights and adoption history to drive prospecting and retention, and use exceptional negotiation and presentation skills to close complex deals. Zendesk emphasizes its mission to power exceptional customer experiences, offers a hybrid work model, commits to diversity and inclusion, notes that AI may be used to screen applications, and is an equal opportunity employer that provides accommodations for applicants with disabilities or disabled veterans.
