Zendesk is hiring an Enterprise Account Executive with a proven B2B SaaS sales track record to grow enterprise accounts, build relationships, and expand Zendesk’s offerings.
The role focuses on driving top-line revenue by acquiring new enterprise customers, proactively cross-selling to existing clients, nurturing relationships for retention and strategic partnerships, and using data insights and adoption history to improve prospecting and retention.
Key duties include creating quarterly territory plans to increase market share, aligning Zendesk products with client objectives to secure expansions, leading complex multi-month, value-centric sales cycles with proof of concept stages, maintaining a robust pipeline and forecast to exceed goals, and establishing C-level sponsorship while collaborating with internal teams to close deals.
Candidates should have a BA/BS or equivalent, 8+ years in cloud/software B2B sales or solution engineering with a proven track record of exceeding targets (President’s Club membership is a plus), experience selling to VP/C-level executives, the ability to travel, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker.
Zendesk offers a hybrid work model, a commitment to diversity and inclusion, notes that AI may screen applications, and is an equal opportunity employer that provides accommodations for applicants with disabilities.
