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The role is centered on recruiting new partnerships and collaborating with the Enterprise and Commercial sales teams to drive new bookings, expansion bookings, and customer acquisitions with partners, while accelerating opportunity velocity and conveying partner value to sales. It also involves creating and executing a regional go-to-market strategy, coordinating with regional field and channel marketing to fund partner-led campaigns with measurable ROI, and serving as the day-to-day liaison to drive incremental revenue through partner initiatives. The ideal candidate has 10+ years in partner channel development/sales, experience with regional resellers and tech companies, strong executive presence, a solid understanding of Zendesk’s value proposition and how partners monetize services, and a proven ability to present to partners and prospects (with a track record of carrying a quota). The role offers full flexibility, with work primarily remote or from the Melbourne office, supported by digital tools and the option to use Zendesk offices or flex spaces, plus occasional in-person gatherings. Zendesk emphasizes its mission as the intelligent heart of customer experience, supports a hybrid work model, notes AI may be used in screening, and commits to equal opportunity, diversity and inclusion, with accommodations available for applicants who need them.

Zendesk is seeking an Enterprise Account Executive in Sydney to grow its enterprise business in Australia’s Financial Services and Insurance sector with AI-driven CX and employee service solutions. The role focuses on acquiring new enterprise customers, expanding AI adoption, managing strategic relationships, and using data insights to prospect and expand within accounts. The candidate should have 8+ years of cloud/software B2B sales, a proven track record in complex enterprise cycles and executive-level engagement, strong quota attainment, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, with travel as needed. Responsibilities include leading multi-stakeholder sales cycles, designing AI-enabled solutions, building ROI-driven business cases, maintaining a robust pipeline and accurate forecasts, and collaborating cross-functionally to deliver value. Zendesk emphasizes hybrid work, inclusion, and equal opportunity, notes that AI may screen applications, and provides accommodations for applicants with disabilities.

The Senior Solutions Consultant at Zendesk is tasked with technical and competitive aspects throughout the sales cycle, requiring a combination of sales acumen and technical expertise. They focus on selling to Enterprise and Mid Market executives, establishing strong relationships with C-level and director-level clients, and serving as the technical liaison between sales and prospects. Candidates should have over seven years of presales experience, proficiency in web technologies, and strong communication skills, alongside knowledge of SaaS applications. The role also demands the ability to understand customer outcomes, scope solutions, and possibly travel for client engagements. Zendesk emphasizes diversity and inclusion in hiring, utilizing AI for application screening while offering reasonable accommodations for applicants with disabilities.

Zendesk is seeking a Corporate Account Executive to drive growth in its B2B sales, particularly within the SaaS sector, focusing on the Australian market. The role involves acquiring new customers, managing existing relationships, and pursuing cross-selling opportunities to enhance revenue and profitability. Candidates should possess a BA/BS degree, at least two years of relevant experience, and strong skills in presentation, negotiation, research, and customer outreach. The work environment supports a hybrid model, allowing flexibility while fostering collaboration in person. Zendesk is committed to diversity, equity, and inclusion, ensuring fair treatment of all applicants in its hiring process.