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The AI Technical Architect role at Miro is to support strategic customers by designing and deploying cutting-edge AI solutions that elevate collaboration, act as a trusted advisor, and bridge gaps between Customer Success, Product, and Engineering. You will lead discovery sessions, design and implement AI-driven features (intelligent templates, agents, summarization tools, and custom GPT integrations), and guide onboarding and change management for Miro’s AI features and their integrations with platforms like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain. You will collaborate with Product and Engineering to influence the roadmap, partner with Customer Success and Account Managers to ensure onboarding, adoption, and retention of AI use cases, and run enablement sessions while developing scalable assets and documentation. Requirements include 6+ years in technical consulting or solution architecture with hands-on AI experience (LLMs, prompt engineering, and agent frameworks such as AutoGPT or LangChain), strong familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), knowledge of REST APIs and low-code/no-code automation, and a focus on data privacy and responsible deployment. About Miro: a visual workspace for distributed teams with 100M+ users and 250,000+ companies, committed to collaboration and inclusion, and operating with a Recruitment Privacy Policy.

The AI Technical Architect at Miro will work with strategic customers to design and deploy cutting-edge AI solutions that elevate collaboration and deliver measurable business value, acting as a trusted advisor and bridging Customer Success, Product, and Engineering. Responsibilities include leading customer discovery, designing AI-driven features (templates, agents, summarization tools, and GPT integrations), guiding technical setup and change management, and coordinating AI initiatives across the customer’s ecosystem. You’ll influence product roadmap through real-world feedback, partner with Customer Success and Account Managers to ensure onboarding, adoption, and retention, and deliver enablement sessions and scalable AI content. Requirements include 6+ years in technical consulting or solution architecture, hands-on AI experience with LLMs and agent frameworks, familiarity with AI tooling and APIs, experience with REST APIs and low-code/no-code platforms, and a strong communication style with a strategic, experimental mindset and emphasis on data privacy and responsible deployment. About Miro: a visual workspace serving 100M+ users and 250,000 companies, with a diverse, inclusive culture and a commitment to belonging, and it handles applicants’ data in line with its Recruitment Privacy Policy.

The AI Technical Architect role at Miro is to support strategic customers by designing and deploying cutting-edge AI solutions that elevate collaboration and deliver measurable business outcomes, acting as a trusted advisor and bridging Customer Success, Product, and Engineering. You will lead discovery sessions to identify AI use cases and data sources, design and implement AI-driven features (templates, agents, summarization tools, and custom GPT integrations), and guide customers through technical setup and change management across Miro and other platforms. You’ll also collaborate with Product and Engineering to influence the roadmap, partner with Customer Success and Account Managers to ensure adoption and retention of AI use cases, and create scalable assets and documentation for repeatable engagements. Requirements include 6+ years in technical consulting/solution architecture with customer-facing experience, hands-on AI experience with LLMs and agent frameworks, familiarity with AI tooling and APIs, knowledge of REST APIs and low-code/no-code automation, strong facilitation, and a bias toward experimentation, with emphasis on data privacy and responsible deployment. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, founded in 2011 and employing 1,600+ people across 13 hubs, fostering a culture of dreamers, collaboration, humility, belonging, and inclusion, and operating under a Recruitment Privacy Policy for applicant data.

Our Team's Mission and Vision: We empower Miro's go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, and we are Miro's strategic edge turning customers' vision into velocity. The AI Technical Architect role is to support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and drive business outcomes, serving as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation, and guiding onboarding and implementation of our AI solutions while bridging Customer Success, Product, and Engineering. What you’ll do: lead discovery sessions for AI use cases and data sources, design and implement AI-driven features (templates, agents, summarization, custom GPT integrations), advise on architecture including privacy, compliance, API usage, and model performance monitoring, and guide technical setup and change management for AI features and integrations with platforms like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain; collaborate with Product and Engineering to influence the roadmap; partner with Customer Success and Account Managers to ensure onboarding, adoption, and retention; facilitate enablement sessions and contribute to documentation and scalable assets. What you’ll need: 6+ years in technical consulting/solution architecture with customer-facing responsibilities; hands-on AI experience with LLMs, prompts, and agent frameworks; strong familiarity with AI tooling/APIs (OpenAI, Hugging Face, Vertex AI) and knowledge of how to integrate these within customer workflows; experience with LangChain, CrewAI, or AutoGPT; knowledge of REST APIs and experience with low-code/no-code automation platforms is a strong plus; excellent facilitation and communication skills with the ability to explain complex AI concepts to non-technical audiences; strategic mindset with bias toward experimentation, iteration, and learning; knowledge of enterprise AI safety, data privacy, and responsible deployment practices; hands-on experience integrating AI into enterprise SaaS environments; curiosity and empathy for customer needs. About Miro: Miro is a visual workspace for innovation serving over 100 million users and 250,000 companies, with a mission to empower teams to create the next big thing, and the company emphasizes diversity, inclusion, and belonging, along with a Recruitment Privacy Policy.

Our team’s mission is to empower Miro’s go-to-market teams and customers with strategic consulting that drives adoption, scales innovation, and delivers measurable business value, and our vision is to be Miro’s strategic edge in turning customers’ vision into velocity. We are hiring an AI Technical Architect to support our most strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and drive business outcomes using Miro, serving as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation. You’ll lead customer discovery sessions, design and implement AI-driven solutions in Miro (including intelligent templates, agents, summarization tools, and custom GPT integrations), and guide the onboarding and implementation of AI features with attention to data privacy, API usage, and model performance. You’ll bridge Customer Success, Product, and Engineering to shape AI strategy at scale, collaborate on roadmaps, enable technical and non-technical audiences, and contribute to documentation and scalable assets for repeatable AI engagements. About Miro: Miro is a visual workspace for distributed teams; serves over 100M users and 250,000 companies; founded in 2011 and today has more than 1,600 employees across 13 hubs, with a culture that emphasizes belonging, collaboration, and inclusion, and personal data of job applicants is handled in line with the Recruitment Privacy Policy.

Miro is hiring an AI Technical Architect to help strategic customers design, deploy, and scale AI-powered collaboration solutions, serving as a trusted advisor and linking Customer Success, Product, and Engineering. The role guides customers through onboarding and implementation, leading discovery, design, and hands-on configuration of AI features to maximize value from Miro’s evolving AI capabilities. Key responsibilities include designing and implementing AI-driven solutions (templates, agents, summarization tools, GPT integrations), advising on data privacy, compliance, API usage, and model performance monitoring, and managing change for integrations with platforms like Zapier, OpenAI, and LangChain. It also involves collaborating to influence the product roadmap, ensuring adoption and retention with Customer Success, and producing enablement sessions and scalable assets for repeatable AI engagements. About Miro: a global visual workspace with 100 million users and 250,000 companies, committed to belonging, diversity, and inclusion, founded in 2011, with a recruitment privacy policy for applicants.

Miro’s team mission is to empower go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, while the vision positions the team as Miro’s strategic edge turning customers’ vision into velocity. The role is for an AI Technical Architect who will design and deploy cutting-edge AI solutions that elevate collaboration and business outcomes, serving as a trusted advisor and technical lead on AI use cases and guiding onboarding and implementation. Responsibilities include leading discovery sessions, designing and implementing AI-driven solutions (templates, agents, summarization, and custom GPT integrations), ensuring data privacy and model performance, guiding technical setup and change management for AI features and integrations, and collaborating with Product, Engineering, and Customer Success to influence the roadmap and drive adoption. Required qualifications include 6+ years in technical consulting or solution architecture, hands-on AI solution design with LLMs and agent frameworks, familiarity with AI tools and APIs, experience with LangChain/CrewAI/AutoGPT, REST APIs and low-code/no-code automation, and strong communication and facilitation skills, with a focus on enterprise SaaS integration and responsible deployment. About Miro, the company is a visual workspace for distributed teams serving over 100 million users and 250,000 companies, with a culture emphasizing belonging, diversity, and collaboration, plus a Recruitment Privacy Policy governing applicant data.

The team’s mission is to empower Miro’s go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, while Miro positions itself as the strategic edge turning customers’ vision into velocity. The role is AI Technical Architect, tasked with supporting strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and business outcomes, acting as a trusted advisor and technical lead on AI use cases and guiding onboarding and implementation. Responsibilities include leading discovery sessions on AI use cases and data sources, designing and implementing AI-driven features in Miro (templates, agents, summarization, and custom GPT integrations), and guiding AI solution architecture with data privacy, API usage, and model performance monitoring, while coordinating change management and cross-team collaboration. You’ll partner with Product, Engineering, Customer Success, and Account Management to influence the roadmap, enable successful onboarding and adoption, run enablement workshops, and contribute to scalable documentation and assets for repeatable AI engagements. Requirements include 6+ years in technical consulting or solution architecture, hands-on AI experience with LLMs, prompt engineering, and agent frameworks (e.g., LangChain, CrewAI, AutoGPT), familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), REST APIs and low-code/no-code automation, strong facilitation and communication skills, a strategic, experimentation-oriented mindset, and a commitment to enterprise AI safety and data privacy; Miro emphasizes diversity, belonging, and collaboration.

The team’s mission is to empower Miro’s go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, aiming to be Miro’s strategic edge that turns customers’ vision into velocity. The AI Technical Architect role will support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and business outcomes, acting as a trusted advisor and technical lead across onboarding, discovery, design, and implementation of AI features, and bridging Customer Success, Product, and Engineering. You’ll lead discovery sessions, design and implement AI-driven solutions in Miro (templates, agents, summarization, and GPT integrations), and guide data privacy, API usage, and model performance while steering change management and successful adoption. Collaborate with Product and Engineering to influence the roadmap based on real-world needs, partner with Customer Success and Account Managers for onboarding and retention, run enablement sessions, and contribute to documentation and scalable assets for repeatable AI engagements. Requirements include 6+ years in technical consulting or solution architecture with customer-facing responsibilities, hands-on AI experience (LLMs, prompt engineering, and agent frameworks), familiarity with AI tooling and APIs, REST and low-code platforms, excellent facilitation and communication, a strategic, experimental mindset, and a focus on data privacy and responsible deployment; Miro emphasizes belonging, collaboration, and diversity, and operates under a Recruitment Privacy Policy for applicant data.

Our team empowers Miro’s go-to-market teams and customers with strategic AI consulting to drive adoption, scale innovation, and deliver measurable business value, aiming to be Miro’s strategic edge that turns customers’ vision into velocity. The AI Technical Architect role acts as a trusted advisor and technical lead for strategic customers, designing, deploying, and guiding onboarding of AI solutions that elevate collaboration and business outcomes, and bridging Customer Success, Product, and Engineering. Responsibilities include leading discovery sessions on AI use cases and data sources, designing and implementing AI-driven features (templates, agents, summarization, and GPT integrations), and guiding setup, change management, and integrations with platforms like Zapier, OpenAI, and LangChain, while informing the product roadmap. Requirements include 6+ years in technical consulting/solution architecture with customer-facing duties, hands-on AI experience with LLMs and agent frameworks, strong familiarity with AI tooling and APIs, REST and low-code/no-code platform exposure as a plus, plus excellent communication, strategic mindset, and a commitment to data privacy and responsible deployment. About Miro: a visual workspace for innovation with 100M users and 250,000 companies, valuing diversity and belonging, and with recruitment privacy policies; if this excites you, apply.

Miro’s Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. The role involves helping teams adopt Miro by demonstrating best practices, aligning with IT and business stakeholders, conducting assessments, guiding change initiatives and governance, facilitating workshops, fostering prototypes, and promoting Agile practices to improve collaboration. Key duties include leading collaboration-focused workshops, assessing workflows, connecting Miro’s value to organizational goals, driving adoption and scalable governance, developing prototypes, coaching Agile ways of working, and removing barriers to teamwork. Candidates should be fluent in English and Portuguese (Spanish a plus), have 3–5 years in consulting/change management/Agile or similar fields, experience with enterprise teams, strong facilitation and communication skills, and familiarity with Human-Centered Design, governance, and Miro or similar tools. Miro emphasizes a diverse and inclusive culture, offers a global benefits package (including equity, wellbeing support, equipment, and an L&D stipend), and highlights its mission to empower teams to create the next big thing, with location-specific benefits varying by region.

Miro’s Advisory Services team within Professional Services provides strategic guidance for enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves helping teams adopt Miro by demonstrating best practices, aligning with IT and business goals, conducting assessments, designing governance and change initiatives, and facilitating workshops. You will develop simple prototypes, coach teams on Agile practices, share best practices, streamline tool usage, and identify barriers to improve collaboration and productivity. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar fields, strong facilitation, enterprise experience, and familiarity with Human-Centered Design, governance frameworks, and Agile/Miro-like tools. The position offers a global benefits package (including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend) and a diverse, inclusive culture, with location-specific benefits described on the Global Miro benefits board.

The Advisory Services team at Miro’s Professional Services provides strategic guidance to Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting teams in adopting Miro, aligning its value with IT and business goals, conducting assessments, designing change initiatives and governance models, facilitating workshops, and developing prototypes to inspire innovation. You will lead workshops, assess team workflows, coach on agile methods, connect with stakeholders, guide change initiatives, and identify barriers to improve collaboration and measurable outcomes. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation, and familiarity with human-centered design, governance, collaboration tools, and Agile practices with Miro or similar tools. The role offers a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) with location-specific variations, and Miro emphasizes diversity, belonging, and a mission to empower teams to create the next big thing.

The Advisory Services team within Miro’s Professional Services provides strategic, human-centered guidance to Enterprise customers to accelerate value realization through experience design, product expertise, and workflow transformation. In this role you will help teams adopt Miro by demonstrating best practices, aligning with IT and business stakeholders, conducting assessments, guiding change initiatives, designing governance, facilitating workshops, building simple prototypes, and coaching Agile practices. You’ll lead workshops to improve collaboration, assess workflows for targeted improvements, connect Miro’s value to organizational goals, and develop prototypes to inspire innovation while driving measurable outcomes. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, or Agile, experience with enterprise teams, strong facilitation, familiarity with human-centered design and governance frameworks, knowledge of Agile methodologies and Miro or similar tools, and excellent communication with adaptability. What’s in it for you includes a global benefits package with equity and a Learning & Development stipend; Miro emphasizes belonging and inclusion across a diverse workforce, with location-specific benefits and a Recruitment Privacy Policy.

Miro’s Advisory Services within Professional Services provides strategic guidance for Enterprise plan customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role is to support adoption of Miro, align its value with IT and business goals, conduct assessments, design change initiatives, establish governance, facilitate use-case workshops, create simple prototypes, and coach on Agile practices to improve collaboration. You’ll lead workshops, assess workflows, connect Miro’s value to organizational goals, guide scalable governance, develop prototypes, and drive measurable improvements by identifying and solving barriers to teamwork. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation, familiarity with human-centered design and governance, and experience with Agile methodologies and Miro or similar tools. Benefits include a global package with equity, wellbeing, a WFH equipment allowance, and an L&D stipend, plus a diverse, inclusive culture and location-specific benefits as part of Miro’s mission to empower teams to create the next big thing.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value. In this role you’ll support teams in adopting Miro, partner with IT and business stakeholders to align Miro’s value with goals, conduct assessments, facilitate workshops, design change initiatives and governance models, and develop prototypes to inspire innovation. You’ll lead collaboration-boosting workshops, assess team workflows, guide scalable governance, coach on Agile practices, and identify barriers to teamwork to drive measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation and communication skills, familiarity with Human-Centered Design and Agile tools such as Miro, and adaptability. The role offers global benefits (equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend), emphasizes diversity and inclusion and belonging, and is aligned with Miro’s mission to empower teams to create the next big thing, with a recruitment privacy policy governing applicant data.

Miro’s Advisory Services team within Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value realization. In this role you’ll support teams in adopting Miro by modeling best practices, partnering with IT and business stakeholders to align value with goals, conducting assessments, and helping design change initiatives and governance models for scalable adoption. You’ll lead workshops, prototype capabilities, coach on Agile practices, streamline tool usage, improve collaboration, and identify barriers to effective teamwork to drive measurable improvement. What you’ll need: fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or related fields, experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design or governance, and experience with Agile and tools like Miro. What’s in it for you: equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive culture and location-specific benefits, with recruitment privacy as described in Miro’s policy.

The Advisory Services team within Miro’s Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role you will support adoption of Miro by partnering with IT and business stakeholders to align value with goals, lead workshops, design governance models, enable change initiatives, develop simple prototypes, and coach teams on Agile practices to improve collaboration and outcomes. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years of experience in consulting, change management, Agile, or related fields, hands-on work with enterprise teams, strong facilitation and communication skills, and familiarity with Human-Centered Design, governance frameworks, and Agile methodologies and tools like Miro. The role offers a global benefits package (including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend) and a diverse, supportive environment, with location-specific variations. About Miro: a visual workspace for distributed teams with over 100M users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, emphasizing belonging, collaboration, and an inclusive culture, along with a Recruitment Privacy Policy.

Miro’s Advisory Services team provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate business value. The role involves helping teams adopt Miro, aligning value with IT and business goals, conducting assessments, designing change initiatives and governance, facilitating workshops, prototyping, and coaching on Agile and collaboration practices. You’ll lead high-impact workshops, assess workflows, partner with stakeholders, guide change initiatives, develop prototypes, coach Agile, and identify barriers to drive measurable improvements. Requirements include English and Portuguese fluency (Spanish a plus), 3–5 years in consulting/change management/Agile with enterprise experience, strong facilitation, a track record of tool adoption, familiarity with Human-Centered Design and governance, and excellent communication. Benefits include a global package with equity, wellbeing, an equipment allowance, and an L&D stipend, with Miro emphasizing diversity and inclusion and a recruitment privacy policy accompanying location-specific variations.

Miro's Advisory Services team provides strategic guidance for Enterprise customers, emphasizing human-centered change, experience design, and workflow transformation to accelerate business value. The role involves helping teams adopt Miro by demonstrating best practices, aligning with IT and business goals, leading workshops, designing change initiatives and governance models, developing prototypes, and integrating Agile practices to improve collaboration. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, experience with enterprise teams, strong facilitation, and familiarity with Human-Centered Design, governance frameworks, and Agile methodologies and tools like Miro. Benefits feature equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations, along with a diverse, growth-oriented team. Miro is a visual workspace for distributed teams with over 100 million users and 250,000+ companies, founded in 2011, global in scope, and committed to belonging and inclusion, with recruitment privacy policies in place.