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GitLab is an AI-powered DevSecOps platform that helps organizations boost developer productivity, improve operational efficiency, reduce security risk, and accelerate digital transformation, with over 50 million users and trust from many Fortune 100 companies. The company embeds AI as a core productivity multiplier in its culture, expecting all employees to incorporate AI into daily workflows and maintain a high-performance, values-driven environment. The role of Strategic Account Executive for the Southeast focuses on enterprise growth, guiding complex AI-powered DevSecOps transformations, and building long-term partnerships to drive Net ARR and expansion across the full sales cycle. Key responsibilities include designing strategic account plans, coordinating cross-functional teams, leading end-to-end customer journeys, forecasting, and delivering compelling proposals, while the candidate should have proven B2B software sales experience with enterprise accounts in the Southeast and the ability to build senior-level relationships and collaborate with partners. The Enterprise Sales team is remote, offers a US salary range of $110,800–$186,600 plus incentives up to 100% of base, and provides benefits, equity, and a strong commitment to equal opportunity and inclusive hiring.

GitLab presents itself as an intelligent DevSecOps orchestration platform that boosts developer productivity, operational efficiency, and security, trusted by 50 million+ users and many Fortune 100 companies, with AI embedded as a core productivity multiplier. The Senior People Analytics Analyst role involves designing and improving reporting and dashboards, translating analyses into visuals and actionable insights, building scalable data models with advanced SQL, collaborating on data pipelines, applying statistical methods, and leading survey design and analysis along with intake management. Qualifications include experience in People/Recruiting analytics, proficiency with BI tools, advanced SQL, and R or Python, plus strong data visualization and storytelling skills; experience with Workday, Greenhouse, or Culture Amp is helpful but not required. The role sits in the People Technology & Analytics team, which partners with the People Leadership team to guide strategy and deliver reliable data, clear reporting, and scalable processes, with GitLab offering benefits such as flexible PTO, equity, parental leave, and remote work. GitLab emphasizes equal opportunity and recruitment privacy, noting remote global hiring, a US salary range of $115,000–$194,000, location-based guidelines, and a message encouraging applicants from underrepresented groups to apply.

GitLab is described as an intelligent orchestration platform for DevSecOps used by more than 50 million registered users and over half of the Fortune 100, with AI treated as a core productivity multiplier and a culture that values every voice. The Internal Events Lead will design, produce, and deliver GitLab’s internal events for a fully remote, globally distributed workforce, owning the full lifecycle and ensuring inclusive experiences across time zones. They will partner with the Executive Group, People Business Partners, and cross-functional teams to align programming with company priorities, manage budgets and vendors, and measure event success. Candidates should have experience planning large-scale internal events (500+ attendees), strong project management, clear senior-leader communication, budget oversight, familiarity with virtual/hybrid platforms, and a proactive, self-directed, empathetic approach to remote work. The role sits in the People Communications and Engagement team, with benefits such as flexible PTO, equity, growth funds, parental leave, and home-office support; the US salary range is $139,000–$235,000, with remote, globally-hired roles and location-based eligibility, and GitLab is an equal opportunity employer.

GitLab presents itself as an AI-enabled, DevSecOps orchestration platform used by millions, highlighting AI-powered productivity and an inclusive, high-performance culture. The Manager, IT SOX PMO will own IT-specific SOX compliance efforts, serve as the SME for ITGCs and ITACs, lead readiness assessments for new or changing systems, maintain control documentation, coordinate audits, and oversee SOC report testing and remediation. Requirements include a degree in IT/CS/accounting, IT audit/SOX experience with COBIT/COSO, professional certifications (CISA/CPA/CIA/CISSP), SaaS experience, GRC tool proficiency, strong communication, and the ability to apply AI tools to improve compliance while collaborating across time zones. The role sits in the SOX PMO as a second-line function within the Chief Accounting Officer organization, working with Internal Audit and control owners to design practical, scalable controls in a remote, asynchronous environment. GitLab offers benefits such as flexible PTO, equity programs, growth funds, parental leave, and remote-friendly policies, with a US salary range of $115,000–$194,000 and location-based eligibility, along with a commitment to equal opportunity employment.

GitLab is an AI-powered, all-remote DevSecOps platform trusted by over 50 million users and many Fortune 100 companies, with a culture that emphasizes AI-enabled productivity and inclusive collaboration. The SEC Manager on GitLab’s Accounting team owns end-to-end external financial reporting (including 10-K and 10-Q), manages the quarterly and annual calendar, coordinates inputs across Accounting, Legal, FP&A, and Investor Relations, and works to improve disclosure quality and consistency. Responsibilities include preparing or reviewing journal entries, reconciliations, equity rollforwards, earnings-per-share calculations, leading the earnings release process, overseeing XBRL, maintaining SOX compliance, and supporting process improvements and merger-related reporting. Qualifications include a bachelor’s degree in Accounting, CPA preferred, SEC reporting experience in public company or public accounting, strong project-management and communication skills, and proficiency with Workiva Wdesk and NetSuite preferred. GitLab offers remote work, a comprehensive benefits package, and a US salary range of $139,000–$235,000 for this role, along with an inclusive, privacy-conscious, equal-opportunity hiring approach.

GitLab is the intelligent orchestration platform for DevSecOps trusted by over 50 million users and many Fortune 100 companies, with AI embedded as a core productivity multiplier. The Tech Operations Specialist role keeps the field organization's AI tooling running smoothly by maintaining a current inventory, formalizing a library of use cases, monitoring adoption, handling access requests, and ensuring clean data for AI tools. Qualifications include early-to-mid level experience in enablement, sales/business operations, or IT operations; strong organization and attention to detail; genuine interest in AI tooling; process-minded collaboration; and comfort with data, plus alignment with GitLab's remote-first culture. The Enablement & AI function sits within the CRO organization and supports accelerated revenue growth through enablement leads, a centralized content group, AI resources, and an operations team. GitLab offers flexible PTO, equity compensation, a growth fund, parental leave, remote worldwide hiring, and is an equal opportunity employer with a Recruitment Privacy Policy; the US base salary range for this role is $95,200–$160,800, not including bonuses or benefits.

- GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security, and digital transformation, with AI as a core productivity multiplier and a culture that values high performance and inclusivity. - The Senior Director, Associate General Counsel will own the vision, strategy, and execution of GitLab's corporate and compliance legal function, reporting to the Chief Legal Officer and partnering with the CFO, People organization, and the E-Group on governance, securities, equity, compliance, ethics, and M&A. - Responsibilities include defining the long-term strategy, building and leading a team of corporate attorneys and paralegals, drafting policies and processes for corporate law matters, owning SEC reporting, leading equity plan administration, managing outside counsel, and driving AI-enabled legal workflows and cross-functional initiatives. - Qualifications include 8+ years of combined law firm and in-house experience, a JD or US law degree with bar admission, in-house public-company experience with the '33 Act and '34 Act, strong cross-functional partnering, and a track record advising executives and the board on governance, securities, equity, and M&A, plus fluency in applying AI tools to legal workflows. - The role sits within a globally distributed Corporate and Compliance Legal team, operates remotely and asynchronously, offers full-time benefits and equity, and emphasizes equal opportunity, with encouragement for candidates from underrepresented groups to apply.

GitLab is the intelligent orchestration platform for DevSecOps, helping organizations boost developer productivity, operational efficiency, and security, with over 50 million users and more than half of the Fortune 100 trusting it, all while embracing AI as a core productivity multiplier. The Renewals Strategy Manager is a strategic partner to Renewal Management and Customer Success, owning renewal analytics and forecasting to improve retention and growth, with insight into churn, expansion drivers, and at-risk accounts. In year one, you’ll revamp global renewal forecasting in Clari, lead the SFDC Renewals transformation, build renewal health scoring models, and surface actionable insights to lift renewal performance and efficiency across direct and channel motions. You’ll collaborate with Revenue Operations, Finance, Legal, Sales Operations, and IT to improve systems and automation using Salesforce, Clari, Glean, Claude, BI tools, SQL, and spreadsheets, and you’ll produce dashboards and business reviews for senior leadership. GitLab offers flexible PTO, equity and employee stock purchase benefits, growth support, parental leave, and remote worldwide work with location-based eligibility, with a US base salary range of $126,400–$213,600 and an inclusive, equal-opportunity policy that supports accommodations.

GitLab presents itself as an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security/compliance, and digital transformation, with AI embedded in daily workflows and a large user base including many Fortune 100 companies. The company emphasizes a high-performance, inclusive culture built on values and knowledge sharing, inviting collaboration with industry leaders to solve complex problems. The role described is a United States Public Sector Customer Success Manager who will translate pre-sales plans into actionable objectives, guide adoption of GitLab, manage a portfolio of government and public-sector customers, and coordinate cross-functionally with Support, Product, Engineering, Sales, and Professional Services. Requirements include being a United States Person, prior customer success or similar experience, the ability to connect technical capabilities to business outcomes, knowledge of Git and DevSecOps concepts, and strong communication and project management skills. The position is remote within the Public Sector team, offers comprehensive benefits and a US salary range of $85,200–$144,000 (with potential sales incentives), and GitLab emphasizes equal opportunity, privacy protections, and location-based hiring guidelines.

GitLab presents itself as an intelligent DevSecOps orchestration platform that boosts developer productivity, operational efficiency, security, and digital transformation, trusted by over 50 million users and many Fortune 100 companies, with AI embedded in daily workflows and a high-performance, inclusive culture. The role described is Manager, Strategic Finance on the Strategic Finance team, focused on financial planning, analysis, and business operations, including long-range bookings modeling and shaping earnings guidance for executives and the Board. Key responsibilities include building demand-based ARR and bookings models (considering seat, price, tier, retention, and consumption dynamics), managing long-range product-by-geography forecasts, and developing business cases for new products and partnerships while assessing market opportunity and unit economics. The ideal candidate has a strong strategic finance or analytical background, excellent financial modeling skills, the ability to translate data into executive-ready recommendations, cross-functional collaboration experience, and comfort with ambiguity, with SQL or Python familiarity as a plus; GitLab encourages applicants who meet most but not all qualifications. GitLab offers remote, worldwide roles with comprehensive benefits, equity, growth funds, parental leave, and inclusive hiring policies, along with privacy protections and location-based eligibility considerations.

GitLab is an intelligent DevSecOps platform that aims to increase developer productivity, operational efficiency, security, and digital transformation, trusted by over 50 million users and more than half of the Fortune 100. The company treats AI as a core productivity multiplier and expects all team members to incorporate AI into their daily workflows to drive efficiency and innovation. The AI Transformation Owner in Enablement & AI (part of the CRO organization) leads the end-to-end AI agenda for the field, partnering with product and engineering to pilot and scale AI solutions and establishing governance to keep AI adoption safe and compliant. Key responsibilities include owning an AI enablement roadmap, identifying and executing high-value field use cases, building field champions to drive adoption, designing an ops transformation plan to scale pilots, and leading AI governance for tool adoption. The role requires mid-senior experience in enablement or sales operations with direct AI solutions experience, cross-functional fluency, autonomy, strong project management, and alignment with GitLab values; GitLab offers remote work, flexible PTO, equity, growth funds, parental leave, and a US base salary range of $139,200–$235,200 with potential incentive pay, along with a firm commitment to equal opportunity and inclusion.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million users and significant Fortune 100 trust, all guided by an AI-forward culture. The company emphasizes a high-performance, value-driven environment where every voice is valued, collaboration with industry leaders is encouraged, and innovation propels the future of software development. The role highlighted is Principal HRIS Analyst, People Technology - Workday, responsible for shaping GitLab’s HRIS strategy, defining long-range direction for Workday and related systems, and partnering with People, Finance, Talent Acquisition, and IT to drive scalable, compliant, AI-enabled solutions. Qualifications include deep Workday expertise across core HR modules, end-to-end program leadership across functions, strong Workday integration experience, SOX ITGC knowledge, and the ability to partner with senior leaders while applying AI and automation to workflows. The position is remote and globally available with location-based eligibility, offering benefits such as flexible PTO, ERGs, equity and an employee stock purchase plan, parental leave, and accommodation policies, and a US base salary range of $152,800 to $259,200, reflecting the company’s equity, benefits, and equal-opportunity commitments.

GitLab is an all-remote intelligent orchestration platform for DevSecOps that aims to boost developer productivity, operational efficiency, security/compliance, and digital transformation, with more than 50 million users and Fortune 100 trust. The Enablement Content Manager on the Field Enablement & GTM AI team will design and deliver scalable enablement programs and own content for GitLab's AI capabilities and Duo Agent Platform, supporting onboarding, product education, release readiness, and ongoing reinforcement across the customer lifecycle. You’ll own the strategy and roadmap for field enablement content, lead cross-functional launch and packaging programs, and build role-based assets such as playbooks, pitch materials, demos, labs, and assessments, plus design blended learning experiences and manage certifications. Requirements include experience in sales/technical enablement or related roles, familiarity with DevSecOps and AI concepts, strong instructional design and program management skills, and the ability to work independently in an all-remote, asynchronous environment while collaborating with multiple teams. GitLab offers benefits, equity, and a US salary range of $95,200–$160,800, with a note that they welcome applicants with varying levels of experience and emphasize equal opportunity and inclusion, while location-based eligibility may apply for remote roles.

GitLab is an AI-powered DevSecOps platform with 50M+ registered users and Fortune 100 trust, and it emphasizes AI as a core productivity multiplier within a high-performance, inclusive culture. The Director, Pipeline Excellence will lead GitLab’s end-to-end pipeline growth and multi-quarter target setting across regions and go-to-market motions, owning strategy, cadence, and performance to consistently hit pipeline and revenue goals. Responsibilities include translating revenue goals into bottom-up targets, designing and operating the 13-week Revenue Operating Cadence, running pipeline generation programs, enforcing global standards, building a clear pipeline taxonomy and dashboards, and delivering analytics and actionable recommendations. Requirements include deep experience in revenue/operations roles for B2B SaaS, strong cross-functional influence and leadership, expertise in end-to-end GTM funnels, and proficiency with CRM/BI tools, with the ability to work autonomously in a remote environment. The role offers a US base salary range of $168,000–$285,600 plus incentive pay up to 100% of base, plus benefits, equity, and remote/global hiring, with GitLab as an equal opportunity employer that provides accommodations and encourages applicants from diverse backgrounds.

GitLab is an intelligent orchestration platform for DevSecOps used by over 50 million users and more than half of the Fortune 100, with AI embedded as a core productivity multiplier across the company. The Staff Forward Deployed Engineer role is a field-based, staff-level product engineer who works directly with strategic customers to diagnose adoption blockers, contribute production-quality code, and turn field learnings into durable product improvements and reusable patterns. Your work will span product contribution, strategic technical stewardship across cross-functional teams, driving AI adoption and the agentic software development lifecycle, and creating technical thought leadership like whitepapers and reference architectures. Qualifications include senior-level experience building or improving complex production software, strong Ruby on Rails or Go skills, experience with AI-assisted development and DevSecOps, and the ability to coordinate across product, engineering, and customer teams; direct GitLab experience and performance/infrastructure skills are strongly preferred. The role is remote and worldwide with location-based eligibility and a US-based base salary range; GitLab offers benefits such as flexible PTO, equity, parental leave, and is an equal opportunity employer that invites applicants from diverse backgrounds.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, reduce security risk, and accelerate digital transformation, trusted by over 50 million users and many Fortune 100 companies, with AI embedded as a core productivity multiplier across its workforce. The company emphasizes a high-performance culture built on continuous knowledge exchange and collaboration, and operates as a fully remote organization that requires clear, asynchronous communication across time zones. The Senior People Business Partner for Product & Marketing is a strategic partner to VP-level leaders, aligning business priorities with people strategy and bringing deep expertise in talent management, performance, and organizational effectiveness. Key responsibilities include leading full-cycle talent reviews (succession, calibration, promotions, and compensation), coordinating with Talent Acquisition, Total Rewards, and other People teams, and delivering people analytics to inform leadership decisions. The posting notes US-based salary ranges, comprehensive benefits, travel expectations, and a strong commitment to equal opportunity and accommodations, complemented by recruitment privacy policies.

GitLab is an intelligent orchestration platform for DevSecOps used by over 50 million users and trusted by more than half of the Fortune 100 to ship better, more secure software faster, with AI embedded as a core productivity multiplier across all teams. The company emphasizes a high-performance, values-driven culture focused on continuous knowledge exchange, career acceleration, and inclusive collaboration. The Professional Services Program Manager role leads large, multi-workstream engagements, turning transformation goals into actionable roadmaps, managing milestones and risks, and building trusted executive and cross-functional relationships to deliver measurable business value. Responsibilities include defining delivery methodologies, maintaining program roadmaps and forecasts, leading change management, and coordinating with Engagement and Delivery Managers, with qualifications spanning experience in complex external programs, strong planning and metrics communication, and optional security clearance or PMI certifications. The role is fully remote, with a US base salary range of $92,880–$156,600 (plus potential incentives, bonuses, and benefits), and GitLab commits to equal opportunity, diverse hiring, and accommodations as needed.

GitLab is the intelligent orchestration platform for DevSecOps that increases developer productivity, operational efficiency, reduces security and compliance risk, and accelerates digital transformation, trusted by over 50 million users and more than half of the Fortune 100. As Legal Counsel, Commercial, you’ll help GitLab move faster by making commercial contracting clear, consistent, and scalable, reporting to the Director, Legal, Commercial, and partnering with internal stakeholders and external counterparties to negotiate and review complex agreements and translate regional legal requirements into practical templates and processes. In your first year you’ll own strategic contracting workstreams, strengthen risk management in high-priority transactions including technology and AI-related agreements, and improve systems and documentation supporting deal execution, while also supporting GitLab’s Public Sector go-to-market strategy. You’ll advise on federal, state, local, and education transactions (FAR/DFARS, GSA Schedule) and FedRAMP-related obligations, including data handling and authorized use restrictions, and draft public sector templates and playbooks addressing government procurement requirements. The role requires a U.S. JD and bar, experience negotiating complex commercial/technology agreements, knowledge of federal procurement frameworks, and strong training/communication skills; GitLab’s Commercial Legal team is globally distributed, remote-friendly, with a US salary range of $115,000–$162,000 plus benefits, and the company is an equal opportunity employer.

GitLab is an AI-first orchestration platform for DevSecOps used by over 50 million users and Fortune 100 companies, with AI embedded as a core productivity multiplier in a remote, values-driven culture. The AI Engineer role, reporting to the Director of Enterprise AI, focuses on delivering internal AI-powered solutions by first diagnosing the real problem and validating AI fit, with initial work across Sales, Marketing, and Customer Support. You will own AI initiatives end-to-end—from discovery to deployment—shipping rapid prototypes, improving organizational flow, and integrating AI capabilities into existing systems via APIs and platforms like the GitLab Duo Agent Platform. Requirements include deep AI/LLM technical depth, competent coding, systems thinking, safety/risk awareness, and enterprise workflow knowledge; preferred are experience with GitLab, consulting or customer-facing technical roles, familiarity with low-code tools, and startup experience. The role is with the Enterprise Technology & AI team, remote and asynchronous, with a US salary range of $108,400–$129,600 plus benefits, equity, and growth opportunities, and GitLab’s commitment to equal opportunity and inclusive hiring.

GitLab is an intelligent DevSecOps orchestration platform that increases developer productivity, operational efficiency, and security, trusted by 50 million+ users and more than half of the Fortune 100 to ship better, more secure software faster, with AI as a core productivity multiplier. GitLab describes its culture as high-performance and values-driven, embracing AI in daily workflows and fostering continuous knowledge exchange where every voice is valued. The role is Area Vice President, Financial Services Sales, responsible for leading GitLab’s Financial Services sales organization, building and developing Regional Sales Directors who supervise Enterprise and Commercial Account Executives, reporting to the VP of Sales, AMER, and setting the strategy to win new customers and expand existing relationships for long-term growth. You’ll establish and deliver growth strategies, drive predictable year-over-year ARR growth, recruit and retain a diverse sales team, manage key customer relationships in Financial Services, provide accurate forecasts, manage the sales process, and partner with Marketing, Channel, Alliances, Product, and Engineering to support customer outcomes. Candidates should have progressive second-line leadership in strategic software sales (ideally with development tools or open source), deep Financial Services market experience, a history of quota overachievement, channel partner experience, high integrity and communication skills, the ability to travel, a bachelor’s degree, and a willingness to work remotely; the Financial Services Sales team is remote-global and offers benefits such as Flexible PTO, equity, parental leave, and an emphasis on equal opportunity and accommodations.

GitLab is an intelligent DevSecOps orchestration platform used by more than 50 million users, with Fortune 100 customers trusting it, and it emphasizes AI as a productivity multiplier within a high-performance, collaborative culture. The role is a U.S. Government Support Engineer on GitLab’s U.S. Government Support Engineering team, working with public sector and federal agencies in highly secure and regulated environments, including FedRAMP-authorized, air-gapped, and classified settings. Responsibilities include deep Linux-based investigations, analyzing logs and GitLab internals, reproducing defects, documenting solutions, building internal tools, pairing with teammates, participating in on-call rotations, and contributing to improved documentation and support workflows. Required qualifications include U.S. citizenship, strong Linux administration and troubleshooting in complex environments, experience with AI/LLM-powered tooling and model-serving layers, Ruby/Bash scripting, Git and CI/CD, ability to create clear technical content, DevOps and container knowledge (OpenShift/Kubernetes), and familiarity with security/compliance concepts (e.g., DISA STIG, SELinux). The position is with GitLab Federal, LLC, offering a U.S. salary range of $95,200–$160,800 plus benefits, equity, and incentive opportunities; roles are remote and open to candidates with varying levels of experience, and GitLab is an equal opportunity employer with inclusive policies and accommodations.

GitLab is an intelligent DevSecOps orchestration platform used by 50M+ registered users and trusted by a large portion of the Fortune 100 to ship secure software faster, with AI embedded as a core productivity multiplier across the team. The Senior Solutions Architect for the East US region acts as a strategic technical advisor and partner, guiding complex evaluations and long-term architecture decisions to help customers modernize how they plan, build, secure, deploy, and monitor software; you report to a regional SA Manager and collaborate with Account Executives and cross-functional teams. You’ll guide technical discovery, own the evaluation process (workshops, proofs of concept or value, and tender/assessment materials), develop end-to-end strategies to expand platform adoption, and advise on modern DevSecOps practices to improve delivery efficiency and security outcomes, while shaping account plans and aligning technical strategy with customer priorities. You’ll also drive competitive analysis, represent the voice of the customer to Product Management, Engineering, Sales, and Marketing, mentor other SAs, and contribute to reusable technical content to increase team readiness and consistency. The role includes details on compensation (US range $137,400–$231,200) and benefits, remote/global hiring with location considerations, and GitLab’s equal opportunity and accommodation policies.

GitLab is the AI-powered DevSecOps platform that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation, trusted by more than 50 million users and a large share of the Fortune 100, with a culture that embraces AI as a core productivity multiplier. As Vice President, Legal Commercial, you will own GitLab's global commercial legal function, report to the Chief Legal Officer, and partner with the CRO, CFO, and go-to-market teams, leading a globally distributed 15–20 person team across contracting, partnerships, AI governance, FedRAMP, and public-sector contracting. You’ll define long-term strategy, advise on enterprise deal structures, pricing and packaging risk, lead standard-setting for contracting, oversee CLM integration with the quote-to-cash process, and drive major partnerships and AI governance contracting. Qualifications include 15+ years of combined law firm and in-house experience, a J.D., 5+ years leading teams, CLM/QTC experience, deep AI governance and enterprise SaaS contracting expertise, and strong executive presence with experience managing distributed teams in a remote environment. The Commercial Legal team operates asynchronously; GitLab offers benefits such as flexible PTO, equity, parental leave, and development funds, and the company supports an equal opportunity workplace with broad eligibility, privacy, and non-discrimination policies.

GitLab presents itself as an intelligent orchestration platform for DevSecOps used by millions and Fortune 100 companies, with AI embedded as a core productivity multiplier. The role of Senior Director, People Business Partners, is a strategic partner to multiple C-level executives, leading a global PBP team and shaping talent strategy to scale a high-performing, remote organization. Responsibilities include driving organizational transformation (design, workforce planning, change management), advising engineering leaders, leading talent reviews and leadership development, leveraging people analytics, coaching executives, and partnering with Total Rewards, Talent Acquisition, and People Operations. Requirements include a proven track record of leading people strategy through major transformations (including AI-driven shifts), cross-functional influence without direct authority, building and scaling a PBP team, executive presence, and remote leadership across time zones. Compensation and benefits include a US salary range of $184,800–$380,400 plus bonuses and equity, a comprehensive benefits package, remote-first hiring, and GitLab’s commitment to equal opportunity and accommodations where needed.

GitLab presents itself as an intelligent DevSecOps orchestration platform used by over 50 million users and many Fortune 100 companies, emphasizing AI as a core productivity tool and a high-performance, inclusive culture. The Director of Customer Experience Strategy will lead the CX strategy function, partnering with the Chief Customer Officer and supporting the Global CX organization (Customer Success, Renewals, Professional Services) to shape planning, segmentation, and long-term customer value. Responsibilities include setting the vision for CX, managing annual and in-year planning, developing KPI frameworks and executive decision support, and driving cross-functional initiatives across CX, Sales, Finance, Product, Revenue Operations, and Data, while shaping lifecycle strategy and integrating voice-of-customer insights into roadmaps and system requirements. Candidates should have progressive experience in strategy/analytics/CS/renewals/revenue ops in B2B SaaS, strong business acumen, data interpretation skills, and proficiency with Salesforce, Gainsight, BI tools, spreadsheets, and SQL, plus excellent communication and remote-work capabilities. The role sits in a small, high-impact CX Strategy team with a US base salary range of $168,000–$285,600 plus benefits, and GitLab emphasizes equal opportunity hiring, remote eligibility, and accommodations.