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GitLab presents itself as an intelligent orchestration platform for DevSecOps that integrates AI to boost productivity, with a culture that values high performance, inclusivity, and remote work. The Senior Manager, Customer Success Architects (APJ) role leads a distributed team of CS Architects and CS Managers to drive customer adoption, measurable outcomes, and trusted partnerships through onboarding, adoption, executive reviews, and renewals. Responsibilities include coaching, setting team goals with executives and Sales, managing staffing and resources, building senior customer relationships, collaborating across Product, Engineering, and others, handling escalations, and improving processes aligned to objectives and key results. The candidate should have experience leading customer-facing delivery teams in software/tech or DevOps, knowledge of SDLC and agile practices, familiarity with cloud and container technologies (Kubernetes, Docker, AWS/GCP/Azure), and the ability to translate strategy into initiatives while leading distributed teams. GitLab offers benefits such as flexible PTO, equity, parental leave, and emphasizes equal opportunity and remote roles with location-based eligibility, inviting candidates from varied backgrounds to apply.

GitLab promotes its AI-powered DevSecOps platform as a means to boost developer productivity, security, and digital transformation, with a culture that embeds AI in daily workflows and values high performance and inclusion. The role is Senior Solutions Architect in Singapore (reporting to the Asia Solutions Architect Manager), acting as a trusted advisor to prospects, customers, and partners across Asia to guide digital transformation across the full software development lifecycle. You’ll lead technical discovery, demos, and validation; own the technical evaluation process (design, proofs of value or concept, workshops, tenders), shape solution architectures, and serve as the voice of the customer back to Product Management while collaborating with Account Executives to drive new customer acquisition and platform adoption. You should have experience in technical pre-sales or consulting, with proficiency in end-to-end DevSecOps, CI/CD, and Generative/Agentic AI in software delivery, hands-on experience with GitLab or similar tools, cloud concepts, and strong Mandarin language skills to engage stakeholders from C-level to end users in Singapore and Taiwan. The role is part of GitLab’s Asia Sales team, working with Product, Engineering, and Marketing to realize value for customers, and GitLab offers remote roles with comprehensive benefits and a strong commitment to equal opportunity and non-discrimination.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security, and digital transformation, trusted by over 50 million users and a large share of the Fortune 100. The company embraces AI as a core productivity multiplier and fosters a high-performance, knowledge-sharing culture where AI is integrated into daily workflows. The role, a Solutions Architect based in Singapore, is to act as a trusted technical adviser, helping prospects and customers understand the Agentic DevSecOps platform and guiding them through digital transformation and AI-driven software lifecycles, in collaboration with Account Executives. Responsibilities include shaping technical account strategies, leading discovery sessions, product demos, PoCs, owning evaluations, designing architectures, guiding modern software practices, building relationships, and creating reusable collateral to inform conversations and accelerate value. Requirements include 2+ years in presales or equivalent customer-facing work (5+ years total), knowledge of the SDLC/DevSecOps, familiarity with generative AI/agentic technologies, hands-on GitLab experience, and strong communication, with GitLab offering a remote, globally distributed team and a commitment to equal opportunity and inclusion.

GitLab is an AI-enabled, intelligent DevSecOps orchestration platform used by over 50 million users and trusted by more than half of the Fortune 100, with a culture that embeds AI in daily workflows and values high-performance collaboration. The Customer Success Architect role in APJ/Singapore is a senior post-sales advisor and technical authority for large Enterprise and Government customers, focused on driving adoption, utilization, and long-term outcomes while influencing renewals and expansions. Key responsibilities include turning pre-sales plans into measurable success plans, shaping multi-year platform and DevSecOps strategies, owning end-to-end escalations, delivering technical enablement, advising on cloud architecture and deployment strategies, and coordinating with Product, Engineering, Sales, and Professional Services. Must-have qualifications include Singapore citizenship and residency, English proficiency, extensive hands-on DevSecOps experience (CI/CD, pipelines, Git workflows, IaC/GitOps), a proven record across enterprise/government customer engagements, and the ability to build executive-level business cases and operate autonomously in ambiguous, high-stakes environments. The role sits within the APJ Customer Experience team, works asynchronously across time zones, and GitLab offers benefits such as PTO, equity, growth funds, and parental leave, while maintaining a strong commitment to equal opportunity and diversity.

GitLab is an AI-powered DevSecOps platform used by 50M+ users and trusted by many Fortune 100 companies, and it emphasizes AI as a core productivity multiplier within a high-performance, values-driven culture. The Strategic Account Executive for Singapore will own and grow enterprise relationships, lead the full sales cycle from prospecting to rollout, and help large organizations realize value from GitLab's AI-powered platform. You’ll develop and execute account plans, conduct prospecting in named large accounts (including financial services), coordinate pre- and post-sales engagement with solutions architects, customer success, and channel partners, and maintain clear pipeline and forecast. Requirements include experience managing complex enterprise sales cycles (ideally in financial services), strong consultative selling and cross-functional collaboration, and the ability to translate customer needs into GitLab solutions; familiarity with software development concepts is preferred. The Singapore-based role is part of an all-remote enterprise sales team, collaborating across time zones with various internal teams and strategic partners, and GitLab offers benefits such as flexible PTO, equity, growth and parental leave, plus a commitment to equal opportunity and non-discrimination.