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GitLab is an open-core software company delivering the AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, accelerating progress through AI-enabled productivity. The Senior Professional Services Technical Architect role in Japan leads end-to-end technical architecture for customer engagements—from discovery to delivery—ensuring solutions align with customer goals and GitLab best practices, while serving as a trusted advisor and collaborating across Sales, Product, Engineering, and Engagement Managers. Responsibilities include delivering high-level designs and deployments using Terraform, Ansible, and the GitLab Environment Toolkit; planning migrations with Congregate; providing DevSecOps consulting and AI-assisted development with GitLab Duo; and creating reusable delivery kits, runbooks, and training materials. Candidates should have progressive experience delivering complex, customer-facing engagements, the ability to design scalable architectures across on-prem and cloud, leading cross-functional teams, hands-on IaC experience, familiarity with migration tools, excellent communication, and the ability to work autonomously in a remote environment; knowledge of DORA metrics is a plus. The role sits within GitLab’s globally distributed Professional Services team, which emphasizes open communication, offers benefits such as flexible PTO, equity, a Growth and Development Fund, parental leave, and home office support, and is committed to equal opportunity and inclusive hiring with accommodations as needed.

- GitLab is an open-core software company with an AI-powered DevSecOps platform used by over 100,000 organizations, aiming to enable everyone to contribute to and co-create software that powers the world. - In Japan, the Senior Ecosystem Sales Manager will build and grow a high-impact partner ecosystem, focusing on hyperscalers (AWS and Google), system integrators, solution providers, and managed services partners to drive joint solutions, go-to-market motions, and Net ARR and services growth. - The role’s responsibilities include owning strategic partner planning (business plans, account mapping, governance, QBRs), leading partner-sourced and partner-influenced demand, aligning with account executives and regional leadership, integrating partners throughout the sales cycle, and forecasting and reporting on ecosystem performance. - Qualifications include experience selling software development tools through partnerships, familiarity with AWS/Google Cloud and Japan-based partner ecosystems, a track record of building and growing partner ecosystems, and strong communication and collaboration skills, with travel as needed. - The Ecosystem Sales team is remote and cross-functional, and GitLab offers benefits such as Flexible PTO, Growth and Development Fund, Equity Compensation & Employee Stock Purchase Plan, parental leave, and home office support, while upholding equal opportunity and accommodations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, accelerating human progress through AI-enabled productivity across the SDLC. The Solutions Architect role in Japan is a trusted advisor to prospects and customers, guiding digital transformation across the full software development lifecycle, and serving as the voice of the customer to Product Management while collaborating with Account Executives and cross-functional teams. In the first year you’ll focus on driving platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that demonstrate GitLab’s AI-driven DevSecOps differentiation. Key responsibilities include leading technical discovery, demos, and proofs of value; owning the technical evaluation process (design, POC/POV, workshops, tenders); shaping account strategies; advising on modern software development, CI/CD, security, and cloud practices; and communicating customer feedback to Product, Engineering, Sales, and Marketing while creating reusable collateral. The role requires experience in technical pre-sales or consulting, end-to-end DevSecOps expertise, hands-on GitLab/CI/CD familiarity, cloud knowledge, and strong technical communication and relationship-building, with the team emphasizing collaboration, remote work, diverse and equal opportunity, and offering various benefits.