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- GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, built to enable broad contribution and AI-driven productivity across the software development lifecycle, with a culture that values collaboration, knowledge sharing, and innovation. - The Senior Professional Services Technical Architect in Japan is a senior technical leader guiding complex, high-impact customer engagements, owning end-to-end architecture from discovery through delivery and validation, and translating business and technical requirements into reusable, high-quality deliverables. - In the first year, you will deliver high-impact engagements, refine architectural standards and delivery approaches, establish yourself as a trusted technical advisor, and strengthen collaboration with Sales, Product, Engineering, and PS Engagement Managers while expanding discovery, design, and delivery across on-premises and cloud environments. - Key project examples include delivering high-level architectures for GitLab deployments, leading large-scale migrations with Congregate, deploying GitLab environments using Terraform, Ansible, and the GitLab Environment Toolkit, and guiding DevSecOps and AI-assisted development with GitLab Duo, along with creating reusable collateral and enabling scalable delivery. - Required qualifications include progressive experience in complex, customer-facing technical consulting; ability to design and document scalable GitLab architectures across on-prem and cloud; experience leading cross-functional delivery teams; hands-on experience with Terraform and Ansible and familiarity with migration tools; strong communication skills and comfort working in a remote, asynchronous global team, with knowledge of DORA metrics as a plus, and the role emphasizes inclusive hiring and equal opportunity.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world, leveraging AI as a productivity multiplier within a high-performance, knowledge-sharing culture. The role is Solutions Architect in Japan, acting as a trusted advisor to prospects and customers across the full SDLC, guiding digital transformation, reporting to a regional manager, owning technical evaluations and workshops, shaping solution architectures, and serving as the voice of the customer to Product Management, with the first year focused on platform adoption, solution selling, and building long-term trust-based relationships. Key responsibilities include leading technical discovery, demos, proofs of value, owning the evaluation process (POC/POV, tenders, value stream assessments), collaborating with Account Executives and regional sales to drive new customer acquisition and expansion, advising on modern software development, CI/CD, security, and cloud practices, and maintaining and expanding technical expertise and reusable collateral while investing in personal growth. Required qualifications include experience in technical pre-sales or consulting, proficiency across the end-to-end SDLC and modern DevSecOps practices, hands-on experience with GitLab or similar source control/CI/CD platforms, cloud knowledge, ability to lead evaluations and run workshops, and strong technical communication and relationship-building skills. The team is part of GitLab’s Sales organization focused on Japan, working with cross-functional teams to help customers realize value from GitLab’s AI-powered platform, and GitLab offers flexible benefits, equity, growth funds, parental leave, remote work options, and a strong commitment to equal opportunity and anti-discrimination, encouraging applicants from diverse backgrounds.