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GitLab is an open core software company that provides an AI-powered DevSecOps platform and aims to enable broad contributions to software development, driving human progress. The Strategic Account Executive role involves supporting large strategic accounts, providing leadership in sales processes, and aiding in product adoption through effective account management. Key responsibilities include generating leads, preparing sales proposals, and collaborating with marketing while ensuring customer needs are effectively communicated to internal teams. The hiring process consists of multiple interview stages, focusing on results, collaboration, and customer focus, ultimately leading to a final interview with senior leadership. GitLab emphasizes diversity and equal opportunity in its hiring practices, ensuring a workplace free of discrimination and accommodating candidates with disabilities.

GitLab is an open core software company providing an AI-powered DevSecOps Platform, utilized by over 100,000 organizations, with a mission to encourage collective software creation to enhance human progress. The Customer Success Management (CSM) team works to align with customers’ business goals, enabling them to adopt and expand their use of GitLab products while optimizing customer satisfaction and investment returns. CSM professionals are responsible for transforming pre-sales plans into actionable objectives, guiding customers through their journey, and collaborating with various teams to address needs and escalations. The ideal candidates should have a strong understanding of Git, software development processes, and previous experience in customer success roles, alongside excellent communication and project management skills. GitLab offers a range of benefits, including a remote work environment, unlimited paid time off, and opportunities for growth, while embracing diversity and ensuring a discrimination-free workplace.

GitLab is an open core software company that provides an AI-powered DevSecOps platform, serving over 100,000 organizations and emphasizing a collaborative culture that encourages contributions from all users. The Customer Success Architect (CSA) team plays a strategic role in aligning GitLab's platform with the specific business goals of customers, enhancing long-term success through trusted advisory relationships. CSAs focus on enabling technical adoption, supporting customer journeys, and managing account escalations while ensuring high levels of customer satisfaction and retention. Candidates for the CSA role should possess knowledge of software development practices, project management skills, and strong communication abilities, with a commitment to GitLab's values and a willingness to travel if necessary. GitLab is dedicated to maintaining an inclusive workplace, adhering to equal opportunity policies, and accommodating individuals with disabilities during the recruitment process.