The Ampin App
deep insights into the Atlassian community

The role is for a motivated, coachable Sales Development Representative in Atlassian's Japan Go-to-Market team, serving as the first point of contact with prospective customers. Responsibilities include outbound prospecting to identify target accounts and generate new pipeline via phone, email, and social channels, as well as inbound lead qualification and handoff to Account Executives and Solution Sales Engineers. The SDR is expected to generate pipeline and meet or exceed monthly/quarterly ACV-based targets, aligning with AEs, SSEs, and Marketing on target accounts, messaging, and campaign follow-up. They must maintain CRM hygiene in Salesforce by accurately logging activities, contacts, and opportunities. The role emphasizes market research on Japanese industry trends and pain points and continuous learning through coaching sessions, QBRs, and enablement programs to accelerate ramp and performance.

Atlassians can choose where they work—office, home, or a hybrid—giving flexibility to support family and personal goals, and Atlassian hires in any country where it has a legal entity. Atlassian has over 236,000 customers worldwide, including NASA, Nike, Pixar, and Tesla, and the Account Executive role will join the Japan team to help some of the largest accounts scale their investments. The role is an account-based selling position focused on building and executing sales strategies to increase adoption of select products and services while acting as a promoter for customers, sharing feedback with product and engineering teams to optimize the customer experience. It requires consultative, solution-oriented, strategic thinking with strong cross-functional collaboration with Channel Partners, Product Specialists, Marketing, Solution Engineers, Inside Sales, and Renewal teams to maximize growth and customer health. Responsibilities include developing named account or territory plans, maintaining full account ownership, coordinating with various roles to ensure a seamless customer experience, and fostering productive relationships with internal stakeholders, partners, and key customers, including alignment with Advisory Service and Renewals to drive outcomes.

At Atlassian, we’re seeking a motivated, coachable Sales Development Representative (SDR) for the Japan Go-to-Market team, who will be the first point of contact for prospects and will generate qualified pipeline to set up AEs and SSEs to close deals. Responsibilities include outbound prospecting—researching target accounts and reaching out via phone, email, and social channels to generate new pipeline—and inbound qualification, ensuring inbound leads are qualified and handed off smoothly to AEs. The role focuses on meeting and exceeding monthly/quarterly pipeline generation targets based on ACV, with strong cross-functional collaboration with AEs, SSEs, and Marketing and diligent CRM hygiene in Salesforce. It also entails market research to stay current on industry trends, the competitive landscape, and customer pain points in the Japanese market. Finally, the position emphasizes continuous learning through coaching sessions, QBRs, and enablement programs to accelerate ramp and performance.

Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where they have a legal entity. They serve over 236,000 customers worldwide, including major brands, and the Account Executive role in Japan focuses on expanding investments in Atlassian’s Enterprise products. Account Executives are consultative, solution-oriented, and strategic partners who champion customer experiences and relay insights to product and engineering, while coordinating with Channel Partners and Marketing. Responsibilities include developing and implementing named account or territory plans to maximize product adoption and expansion, maintaining account ownership, and coordinating with Solution Engineers, Inside Sales, Channel, and Renewals to execute effective strategies. The role requires strong collaboration with Advisory Services, partners, and internal stakeholders to understand technical initiatives, ensure customer health and retention, and align with Atlassian’s Enterprise sales process.