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Appfire is a remote-first, people-first software company that offers flexible work locations, work-life balance, and growth opportunities through online learning, internal mobility, and global collaboration. They are hiring a Product Support Manager to lead end-to-end delivery for enterprise products, manage major escalations, drive process improvements, and collaborate with Product Management and Engineering. Qualifications include proven leadership of software support teams (SaaS/enterprise), ITSM experience, a strong customer focus, English proficiency (B2+/C1), and knowledge of the Atlassian ecosystem as a plus. Benefits include equity, home office and wellbeing allowances, 26 days of PTO plus Wellness Days, private healthcare, life insurance, volunteering days, and an indefinite contract from day one. Appfire has 850+ employees in 28 countries, CSR via Pledge 1%, ISO27001/27017 and SOC 2 certifications, a large channel program with 800+ partners, and a track record with major customers, underscoring its commitment to security, partnerships, and growth.

Appfire promotes a remote-first, flexible work culture where employees choose where and how they work, with flexible time off and a focus on balancing personal life, growth, and well-being. The role of Customer-Obsessed Manager of Customer Success is a hands-on leadership position responsible for building an EMEA CS team, creating scalable playbooks, coaching CSMs, driving adoption, retention, and expansion, handling escalations, and collaborating cross-functionally while using data to track OKRs and customer health. The ideal candidate has extensive channel/partner experience (preferably in the Atlassian ecosystem), proven CSM leadership in a high-growth SaaS environment, a process-oriented, data-driven approach, mentoring skills, and familiarity with software migrations. Benefits include a permanent contract from day one, equity, generous PTO and wellness days, volunteer time, training through Appfire University, comprehensive private healthcare and life insurance, a home-office stipend, a lunch card, social fund perks, and remote-first with optional offices in Poland. About Appfire, the company employs 850+ people across 28 countries, emphasizes CSR and Pledge 1%, maintains strong security certifications (ISO 27001/27017, SOC 2), and relies on a robust partner/channel program, with recognition for growth, culture, and product excellence.

Appfire is a remote-first company that emphasizes choice in how and where you work, supporting work-life balance and personal growth through online learning, leadership programs, and internal mobility. The Sr. Customer Success Manager will own a portfolio of about 70 high-value enterprise accounts, driving long-term ARR growth through expansion, retention, and migrations, while acting as a trusted advisor and cross-functional collaborator. Key responsibilities include developing account plans with deep account mapping, leading value-driven migration and cross-sell/upsell conversations, managing escalations, and tracking metrics like NRR/ARR using CRM tools to inform strategy. Requirements include at least 5 years in enterprise CS/account management or SaaS sales with Fortune 500 experience, strong understanding of SaaS metrics, proficiency in CRM and data analytics, and the ability to work with partners and complex implementations; bonus for Atlassian ecosystem experience and multilingual skills. Appfire offers an indefinite contract from day one, equity, extensive benefits (PTO, wellness days, volunteer time, healthcare, meals, home office stipend, etc.), remote-first with optional Polish offices, and a CSR-driven culture with ISO/SOC certifications and a large, diverse partner ecosystem serving thousands of customers, including many Fortune 500 firms.

Appfire champions flexible, remote-first work, letting employees choose to work from home, in offices, or while traveling, and offering flexible time off to protect personal life. They support growth on employees’ own terms with online learning, leadership programs, internal hackathons, and an internal mobility program for new challenges. They are seeking a Product Manager to lead the integration of the 7pace Timetracker app with other Appfire products and ecosystems beyond Azure DevOps, overseeing strategy, roadmap, requirements, and go-to-market in collaboration with engineering, marketing, and support. Qualifications include a bachelor’s degree in a relevant field, 3+ years of technical product management experience, 2+ years of SaaS/product experience, 3+ years using product analytics tools, and strong cross-functional skills plus understanding of cloud computing and prototyping tools. Benefits include equity, home office and wellness stipends, extensive PTO, healthcare and life insurance, Appfire University, CSR time, and a security posture certified to ISO 27001/27017 and SOC 2, complemented by a strong equal opportunity policy and CSR through Pledge 1%.

Appfire is a remote-first company that lets people choose how and where they work, supports work-life balance with flexible time off, and offers growth through learning platforms and internal mobility. They are looking for an Engineering Manager to drive business impact and technical excellence for products like BigPicture Enterprise, 7pace Timetracker, and JMWE, leading a software engineering team and shaping the product strategy and technical roadmap. The role requires 7+ years in software development with at least 3 in management, a product-minded approach, strong cloud and observability expertise, proven delivery improvements, and excellent cross-functional communication. Benefits include equity, a home office allowance, wellness and learning stipends, private healthcare, life insurance, volunteering days, 26 days of PTO, CSR involvement, and an indefinite contract from day one. Appfire highlights include 850+ employees in 28 countries, CSR via Pledge 1%, a broad customer base including Fortune 500, ISO and SOC2 certifications, and recognition in Deloitte Fast 500 and other awards.

Appfire emphasizes a people-first, remote-first culture that lets employees choose where and how they work, balance life with flexible time off, and grow through learning platforms and internal mobility. The role described is Principal Software Engineer for Appfire Flow, a Software Engineering Intelligence platform that connects data across the DevOps stack to surface actionable delivery insights and guide strategic architectural decisions. Requirements include 10+ years delivering complex software, full-stack expertise (Python/Java/React), cloud architecture experience (AWS/GCP/Azure), strong SQL and NoSQL knowledge, and a tendency to mentor others, with working English as a must. Benefits cover equity, home office and other allowances, learning resources, 26 paid leave days plus Wellness Days, private healthcare, life insurance, CSR-paid days, and indefinite employment from day one. About Appfire, the company is remote-first with 850+ employees in 28 countries, invests in CSR through Pledge 1%, serves over 20,000 customers including Fortune 500 firms, holds ISO 27001/27017 and SOC 2 certifications, and maintains a strong trust center and partner ecosystem.