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The Strategic Account Director owns a portfolio of 3–5 of Adaptavist’s most strategically important enterprise customers—typically global organisations with the potential to generate more than £1m in annual gross margin—and is responsible for multi‑year growth strategies, deepening executive relationships, and positioning Adaptavist as a long‑term transformation partner, orchestrating virtual teams across Sales, Presales, Delivery, Customer Success and strategic partners to drive wallet share expansion and sustainable account growth. They will own and execute multi‑year growth plans across a portfolio of complex enterprise accounts, build executive‑level relationships across customer organisations, and lead and coordinate virtual strategic account managers and supporting teams across Sales, Presales, Delivery and Customer Success to identify whitespace opportunities and generate pipeline through value‑based selling. They will develop customer‑centric points of view that connect Adaptavist capabilities to measurable business outcomes, lead structured discovery to uncover problems and stakeholder motivations, build compelling business cases and value realization plans anchored in outcomes across Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, and Cloud Migration, and apply MEDDPICC to qualify, inspect and progress opportunities. They will establish direct access to Economic Buyers and C‑suite sponsors, build multi‑threaded relationships spanning technology and business leadership, identify and mobilise internal champions, navigate complex organisational structures, and partner with strategic allies to develop joint account strategies, execute partner‑involved deals with co‑sell structures and margin management, and position Adaptavist as the preferred services and transformation partner within shared accounts. They will maintain operating rhythm and commercial excellence by keeping CRM hygiene and forecast accuracy, leading quarterly account reviews and strategic planning sessions, driving commercial governance, deal quality and margin discipline through complex negotiations, and contributing to QBRs, deal inspections and sales‑excellence initiatives.