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Sentry aims to enhance software development by providing monitoring tools that help developers identify and fix errors more efficiently, benefiting over 100,000 organizations, including major companies like Disney and Microsoft. The company is seeking a Senior Backend Engineer to join its Product Foundation team, which includes the Alerts & Notifications and Ecosystem pods, focusing on integrating Sentry with other tools and improving user workflows. Candidates should have extensive experience in building web applications and APIs, particularly with React, TypeScript, and Django, and a strong understanding of software quality and team collaboration. The role offers a competitive salary range of CAD 174,000 to 214,000, alongside benefits including incentive compensation and equity grants. Sentry is committed to diversity, equal opportunity, and accessibility in its hiring practices, supporting candidates with disabilities and fostering an inclusive workplace culture.

About The Role

We're looking for someone with a customer support background who is passionate about engaging your customers and ensuring they have a great experience. You will drive success at Sentry by helping us reduce response times, help us scale our support needs, and ultimately making our customers happy.

In this role you will:

• Become a Sentry account & billing expert and a customer advocate
• Answer inbound Support requests about Sentry's account & billing
• Contribute to team operational improvements and support knowledge base documentation and building macros to enable the rest of the team
• Working from 10am to 6pm est
• Need to work weekday holidays

You’ll love this job if you:

• You're resourceful and a natural tinkerer
• You're driven by the joy customers get from using your products
• You're eager to learn and expand your skillset with software and engineering fundamentals

Qualifications

• 1+ year of customer support, technical support, or related customer-facing role
• Excellent written communication with an ability to manage customer expectations
• Ability to manage competing priorities and deadlines with a sense of urgency
• Nice to have: Experience contributing to open-source projects

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $70,000 to $75,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

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About the role

As a Software Engineer on the Session Replay team, you’ll join a cross-functional team of engineers responsible for the functionality that lets Web and Mobile developers rewind and replay their users journey leading up to a bug. In this high-impact role, you’ll be building new capabilities that help developers understand the context of which their applications errors. That is through interconnected Replays with the general Sentry workflow, and additional context such as User Feedback and Feature Flags. Furthermore, you will also work on developing JavaScript widgets for real-time user feedback collection, as well as building a developer toolbar to enhance developer productivity.

In this role you will

• Work with product management and the larger engineering organization to define, implement and ship new features
• Maintain and expand functionality of a service used by millions of developers
• Level up the technical aptitude of more junior team members through mentorship and PR reviews

You’ll love this job if you

• Are a product-minded software engineer. You regard Product and Design as your peers, and you seek collaboration to create innovative workflows
• Relish the idea of making small improvements to a tool that magnifies into days of saved time across our customer base
• Take pride in building features that don't just work, but are also delightful to use
• Enjoy working with an open-source community that showcases your skills

Qualifications

• 4+ years as a Software Engineer and/or related role (e.g. Full Stack Developer)
• Bachelors Degree in Computer Science, or related field, and/or relevant experience
• Strong experience with React/TypeScript (or similar frameworks and languages)
• Strong experience with Django/Python (or similar frameworks and languages)

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $144,000 to $164,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

 

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About the role

As a Senior Software Engineer (.NET) in our SDK team you'll join a cross-functional group responsible for the client facing operations of Sentry. This includes building and maintaining our .NET SDK and supporting the ecosystem surrounding it. You will help Sentry improve the quality of life of .NET developers everywhere by building best in class application monitoring solutions. You will work with product and technical leaders to drive Sentry's .NET community growth.

In this role you will

• Work with the client infrastructure teams to improve and evolve Sentry's .NET SDKs for backend, web, desktop, mobile and gaming
• Work together with maintainers of upstream packages
  • This could be packages our SDK depends on and/or packages we want to instrument for our users (like frameworks such as .NET itself or OSS libraries)
• Collaborate with the other SDK teams on API and protocol design that scale (we ingest over a billion events every day)
• Improve Sentry's .NET performance and error monitoring solutions for associated frameworks: ASP.NET, ASP.NET Core, WinForms, WPF, Blazor, MAUI and Unity
• Write unit and integration tests that ensure the correctness of your work, as well as strong documentation to help educate both peers and customers
• Assist Customer Operations to resolve live customer issues when bugs sneak into production caused by the SDKs

You’ll love this job if you

• Take pride in building features that don't just work but are also delightful to use
• Want to build a product by developers for developers
• Want to join a modern software development team that iterates and ships code rapidly
• Get excited about contributing to open source full-time — our product is entirely Open Source
• Enjoy working with collaborative, thoughtful engineers who push themselves and others to do better
• Love to interact with your user base - whether it be on GitHub or in-person at conferences
• Love writing C# (we also do) and learning things in depth

Qualifications

• 5+ years as a Software Engineer and/or related role (e.g. app or backend developer, SDK engineer)
• Experience in developing with .NET Framework and .NET Core (Mono is a bonus)
• Experience in programming languages used in the .NET ecosystem like C# and F#
• Bonus points for experience with Java, C, C++ or low level languages
• Good written and spoken English communication skills

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $174,000 to $199,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

 

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About the role

Sentry.io provides a suite of services to diagnose health problems in their customer's applications. These tools are mission-critical to companies who want to respond effectively in fast-paced markets and always expanding.

We make the development and deployment of these tools a safe and enjoyable experience, by building a scalable platform for engineers to build on top. From ingestion, to storage to reasoning about how the pieces fit together.

As a member of the Crons & Uptime team, you'll be at the forefront of Sentry's latest innovations, working on new products we have recently launched. You will have the unique opportunity to influence the direction of these products, actively shaping the entire user experience and the underlying technology.

In this role you will

• Lead high-impact initiatives, developing both front-end and back-end features that set new standards for excellence in our products
• Architect scalable, maintainable solutions that integrate seamlessly across the entire tech stack, from the user interface to the underlying systems
• Build thoughtful, holistic user experiences for our products, with close attention to detail. Your creativity and expertise will shape the future of our new products
• Collaborate with product management and the broader engineering team to define, implement, and deliver innovative features

You’ll love this job if you

• Have a keen eye for detail and enjoy crafting polished, intuitive user experiences that adhere to strong design principles
• Are willing to think outside the box and experiment with new approaches to solve challenging problems
• Are passionate about building scalable, maintainable solutions that not only work well but also look and feel great

Qualifications

• 5+ years of experience building full-stack applications and working with large-scale distributed systems
• Proficiency working with our tech stack (TypeScript, React, Python, Django, Postgres)
• Proven ability to design and implement features from concept to completion, with a strong grasp of both front-end and back-end development
• Strong communication skills and the ability to thrive in a distributed team
• Experience in rapidly iterating on proof-of-concept implementations to bring new product ideas to life
• Familiarity with Rust is a plus

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $174,000 to $199,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

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About the role

As a Growth Marketing Manager, you will be responsible for managing and executing a multi-channel ad and sponsorship strategy that drives brand awareness, user acquisition, and pipeline growth within the technical developer community and our target accounts.

In this role you will

• Manage day-to-day operations, overseeing execution between external agencies, vendors, and internal teams
• Collaborate with internal teams and agencies to create monthly reports, distilling key insights and optimization opportunities
• Partner with Product Marketing to analyze funnel performance, identify pain points, and develop strategies to improve the user journey
• Work with Business Insights to set targets, develop data-driven insights, and monitor campaign success metrics
• Partner with our Creative team to develop and manage digital assets that are mapped to the customer journey, segmented for audiences, and aligned to campaign goals.
• Lead our multi-channel digital strategy across paid channels (SEM, paid social, content syndication, display, etc.)
• Cultivate and manage digital partnerships with influencers and publications, developing quarterly plans with measurable KPIs
• Develop a testing roadmap and conduct A/B experiments to continuously optimize digital performance
• Share performance insights across teams, providing ongoing learnings and recommendations
• Monitor market trends and competitors, recommending actions to improve the site’s discoverability

You’ll love this job if you

• Possess a pinch of snark, sass, and humor, two cups of flexibility, and a heaping serving of ambition wrapped in fondant of humility
• Enjoy thinking big picture and then diving into the details to get things done, adapting plans as needed in a fast-paced environment
• Have a deep curiosity and forward-thinking approach—grounded in data and guided by intuition honed from experience

Qualifications

• 7+ years of work experience in marketing roles – ideally for technical audiences in B2B software
• 3+ years of experience analyzing and optimizing marketing performance – ideally for self-service funnel motions
• 5+ years of experience managing top-of-funnel acquisition with deep knowledge of digital marketing, audience segmentation, and product-led growth
• Strong ability to connect digital marketing strategies to customer journeys
• Growth mindset with a drive to unlock new channels, partnerships, and influencers
• Proficiency in paid search (Google, Bing, etc.) and paid social (Twitter, Reddit, LinkedIn, Meta) targeting technical audiences
• Advanced analytics and reporting experience using tools like DataStudio, Excel, Looker, SQL, etc
• Strong analytical skills for reporting on CAC, CPL, ROAS, and LTV
• Experience managing external vendors and collaborating with internal stakeholders
• Proactive in proposing new growth strategies and optimizing acquisition efforts
• Meticulous attention to detail with strong project management skills
• Experience in B2B tech marketing, ideally familiar with developer and decision-maker personas

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $129,000 to $159,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

 

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About the role

Product Foundation consist of 2 main pods: Alerts & Notification, and Ecosystem. The Alerts & Notifications pod owns the core alerting functionality in Sentry. The Ecosystem pod owns connectors to other SaaS tools to send these alerts. The team focuses on projects that will embed Sentry tightly with our users’ workflows, and provide actionable insights on issues in their code so they can fix them. We are looking for a Senior Frontend Engineer to join the team.

In this role you will

• Build and maintain features/integrations with other SaaS services using React (TypeScript) and Django (Python) in our open-source codebase
• Have opportunities to work on high-impact projects that touch the entire stack: understanding the event ingestion pipeline; delving into search and storage systems; and surfacing that data to our customers on our backend and frontend codebases (did we mention that almost all of them are open-source?)
• Write tests for your code to maintain a high code quality and raise the engineering standard for Sentry
• Set up monitoring and alerting to ensure application health and uptime
• Review code and mentor less-experienced engineers
• Write user-facing documentation to support new features with help from our technical writing staff

You’ll love this job if you

• Are a product-minded software engineer. You regard Product and Design as your peers, and you seek collaboration to create innovative workflows
• Want to delve deeper than the application layer to understand the systems and services powering the APIs that you are using
• Want autonomy on task prioritization. You understand the challenge of shipping new features while maintaining existing functionality, and you have found the balance between them in previous roles
• Operate with a high level of ownership over the outcomes of your work, and you expect the same from your team
• Are excited to roll up your sleeves to dive into another team’s codebase to unblock yourself, making good, maintainable changes and earning the recognition of your counterparts
• Relish the idea of making small improvements to a tool that magnifies into days of saved time across our customer base
• Want to be the change you seek in the world of developer tooling. You recognize that you are the target user for Sentry, and you want to have an influence on the things that make it into the product

Qualifications

• 6+ years of experience building user-facing web applications and APIs
• Bachelors Degree in Computer Science, or related field, and/or relevant experience
• Strong experience with of React/Typescript (or similar frameworks and languages)
• Working experience with Django/Python (or similar frameworks and languages)

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $189,000 to $214,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

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About the role

Engineering organizations use Sentry to triage and debug production software issues and they want Sentry to be integrated with their internal tools or other SaaS apps (e.g. GitHub, Jira, Slack, etc). The Ecosystem team enables their use-cases by maintaining a suite of business-critical core integrations, and providing an integration platform for new apps to build against.

We are looking for a Senior Software Engineer to lead the team.

In this role you will

• Build and maintain features/integrations with other SaaS services using Django (Python) and React (TypeScript) in our open-source codebase
• Build and maintain API tooling and related services, and help engineers across the company to adopt them in their teams
• Design and implement scalable interfaces that can be reused within broad categories of SaaS apps (e.g. communication apps like Slack, Discord, Microsoft Teams)
• Research other SaaS apps, either through documentation or hands-on exploration, to find the best way to augment Sentry’s product experience with them
• Contribute to the engineering goals of the team, and advocate for your ideas to be included in the product roadmap
• Build tests, set up monitoring and alerts for your work to maintain a high engineering standard for Sentry
• Review code from your teammates and mentor less-experienced engineers

You’ll love this job if you

• Are a product-minded software engineer. You regard Product and Design as your peers, and you seek collaboration to create
• Have good intuitions to recognize a great developer experience on the API layer and product layer, and you strive to make sure you are shipping features that raises that bar for us
• Operate with a high level of ownership over the outcomes of your work, and you expect the same from your team
• Have excellent organization skills and you can articulate priorities to the team. You understand the challenge of shipping new features while maintaining existing functionality, and you have found the balance between them in previous roles
• Want to be the change you seek in the world of dev tooling. You recognize that you are the target user for Sentry, and you want to have an influence on the things that make it into the product

Qualifications

• 8+ years of experience building user-facing web applications and APIs.
• Bachelors Degree in Computer Science, or related field, and/or relevant experience.
• Have substantial experience with backend frameworks/languages to build large-scale web applications. Brownie points for familiarity with Django.
• Have experience with frontend frameworks/languages to be self-sufficient on simple changes.
• Have experience leading engineering teams or complex technical projects.

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $189,000 to $214,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

 

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About the role

The Site Reliability Engineering team is responsible for the deployment, configuration, maintenance and monitoring of Sentry's hosted platform. We do this by leveraging automation tools to automatically spin up and scale services to meet the traffic demands of 1,000,000+ developers. Sentry receives over a billion events a day, and processes terabytes of data to return complex aggregations with sub-second latency.

As a Site Reliability Engineer, you will work with a multitude of technologies and have a direct impact on how Sentry evolves to handle 100x our current event volume.

You’ll contribute to the vision of the SRE team in a world of cloud providers and partner with other engineering teams in their efforts to grow and sustain Sentry.

In this role you will

• Ensure the uptime and reliability of Sentry's hosted platform
• Architect and automate services and systems to meet the demand of scale
• Analyze and tune systems to operate at maximum efficiency
• Collaborate with other Engineering teams to deploy and scale new and existing services
• Be a member of the team's on-call rotation - being available to respond and resolve critical issues

You’ll love this job if you

• Have experience inleading the way
• Enjoy fiddling with new cloud technologies and services
• Are not afraid to dig into system internals during the troubleshooting process
• Have seen networks make and break hosted solutions, and have direct experience with growing and maintaining **distributed **systems
• Are familiar with the various SaaS ecosystems and have taken ownership of a service you once knew nothing about
• Have a story (or two) of royally goofing it and can tell us why it would never happen again under your watch

Qualifications

• 3+ years of relevant experience
• Experience with production monitoring and logging tools
• Experience with some or all of the following tools we leverage:
  • System Administration: Debian, Docker
  • Cloud: Google Cloud Platform
  • Databases: PostgreSQL, ClickHouse, Redis, BigTable
  • Environment Management: Saltstack, Kubernetes, Terraform
  • TCP/HTTP Routing: HAProxy, NGINX, Envoy
  • Data Streaming Platforms: Kafka, RabbitMQ
• Experience with programming and scripting (Python is a plus)
• Good written and oral communication skills and ability to articulate technical concepts clearly and succinctly

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $144,000 to $164,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

 

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About the role

As the Product Marketing Manager for Sentry's core platform, you will own the end-to-end go-to-market strategy to drive product awareness, adoption, and expansion. You will work cross-functionally to distill complex information into compelling and concise messaging and materials that resonate with the developer audience—showcasing a deep understanding of the product, target audience, and market landscape. You will also work closely with strategic integration and ecosystem partners to enhance product offerings and expand market reach. Your role extends beyond just promoting product features; by deeply understanding the user and market, you'll influence product development and shape our go-to-market strategy.

In this role you will

• Craft and execute a creative product marketing strategy and shape the go-to-market motion for both.
• From ecosystem partnerships to sales enablement, you’ll especially nerd out on our measurement-focused product areas and drive acquisition, adoption and activation strategies.
• Drive revenue by understanding why. As the owner of the core product’s success, you’re able to influence product strategy with market insights to drive the business forward.
• Be the voice of the customer. Understand the needs, pains, and dreams of new developers signing up for Sentry. And drive home how we differentiate from the competition to ensure their success with Sentry from sign up to sending their first event.
• Get the word out. Plan and coordinate product launches across multiple channels with the primary goal of growing awareness and engagement.
• Craft concise, benefits-driven messaging. Develop elegant value propositions for both developers and self-serve customers that don’t sound like everyone else. Being technically accurate, thinking through your audiences, being consistent, and validating through experimentation are key.
• Write the rest of the story. Consider a launch Chapter 1. Continue the narrative and create new interest in Sentry by building and executing on value-based campaigns.
• Creatively drive the funnel. Thoughtfully identify gaps in content and ways to keep demand metrics growing -- from awareness to expansion for the core product.

You’ll love this job if you

• Possess a pinch of snark, sass, and humor, two cups of flexibility, and a heaping serving of ambition wrapped in fondant of humility.
• Enjoy thinking big picture and then diving into the details to get things done, adapting plans as needed in a fast-paced environment.
• Have a deep curiosity and forward-thinking approach—grounded in data and guided by intuition honed from experience.

Qualifications

• 10 years B2B product/marketing experience. Developer relations or community experience is a plus
• Experience working closely with a software development process and/or familiarity for developer teams. Bonus points for being a developer in a past life
• Ability to prioritize competing opportunities and balance customer needs versus business priorities
• Have a proven track record of developing and executing multi-channel campaigns that deliver against business objectives
• Stellar written and verbal communication skills
• A pinch of snark, sass, and humor. 2 cups of flexibility. A heaping serving of ambition wrapped in fondant of humility

 

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is 140,000 to 200,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

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About the role

Sentry is a comprehensive software monitoring suite for every platform, including games on mobile devices, consoles, and desktop PCs. Our tools capture everything from runtime errors and crash diagnostics to distributed traces and performance profiling. As part of the Game Developer Experience team, you'll work on developing instrumentation that collects and displays critical data tailored for game developers and their platforms. This includes everything from indie developers using open-source game engines for mobile or desktop, to AAA studios building with Unreal Engine or proprietary engines for major consoles. You will deliver best-in-class monitoring tools that support a wide range of platforms—including Windows, macOS, Linux, Android, iOS, PlayStation, Switch, and Xbox—and game engines like Unreal Engine, Unity, and Godot.

In this role you will

• Develop solutions to improve the stability and performance of games that run on desktop, mobile and consoles and are played by millions
• Interact and collaborate with the largest and most successful gaming companies on the planet
• Build tools and services to support game consoles such as Sony PlayStation and Xbox, using languages like C++ and Rust
• Develop and maintain SDKs for game engines such as Unreal Engine, Unity as well as custom/proprietary game engines
• Contribute to our open source tools and libraries. For example, symbolic

You’ll love this job if you

• Would love to build developer tools, for game developers
• Are curious about what's happening under the hood of runtimes and developer tools
• Take pride in building features that don't just work, but are also delightful to use
• Want to join a modern software development team that iterates and ships code rapidly
• Love to work with collaborative, thoughtful engineers who push themselves and others to do better

Qualifications

• 5+ years as a Software Engineer and/or related role (e.g. Game developer, SDK engineer)
• Experience with native development with C and C++
• Experience with game console development, including platforms like Sony PlayStation, Microsoft Xbox, and Nintendo Switch
• Experience with game engines, such as Unreal Engine. Bonus points for experience with custom game engines, Unity and C#
• Understanding of memory management, multi-threading, and cross-platform development.
• Good written and spoken English communication skills
• Please note the following:
  • Visa sponsorship is not available for this position
  • This is a full-time position

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $179,000 to $199,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

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About the role

As the Engineering Manager of the Site Reliability team, you’ll lead an ensemble of Site Reliability Engineers (SREs) ensuring resilience in Sentry’s products as it scales. The SRE team monitors production and owns the incident management process to keep critical systems highly available. They influence the engineering culture by promoting operational principles (i.e. SLOs) and infrastructure design principles that have been validated in production. Product engineering teams work closely with SREs to make sure they release quality products and features.

You’ll work closely with your team and collaborate with other engineering functions to build valuable features that contribute towards achieving our business goals. You’ll inspire and cultivate a strong team identity by conducting individualized mentoring and keeping everyone accountable for operational duties and project deliverables. You’ll be instrumental in evolving the remit of SRE to meet the needs of engineering as Sentry grows.

In this role you will

• Grow and develop a team of talented and motivated SREs
• Set direction for the team, anticipating strategic and scaling-related challenges
• Participate in quarterly planning sessions to help the team develop achievable milestones
• Communicate deliverable outcomes to engineering, product, and design
• Contribute to Sentry’s cloud strategy
• Foster a healthy and collaborative culture that embodies our values
• Be part of the escalation path for our on-call, possibly being on-call when needed

You’ll love this job if you

• Enjoy mentoring and helping other engineers grow
• Take challenges that you don't see every day, daily
• Like developing processes to help the team reduce toil
• Get excited about converting learnings from incidents to actions that make engineering better
• Enjoy working in a team of SREs who are passionate about constantly improving how we operate

Qualifications

• 5+ years of industry experience in software engineering
• Ideally 2+ years of people management experience
• Experience working with distributed systems in Cloud environments (AWS, GCP, or Azure)
• Experience with tools that manage systems including Terraform, Kubernetes, Salt, and Envoy
• Good written and spoken English communication skills
• Bonus points if you have experience working with globally distributed teams
• Live in the Toronto, Canada area or are willing to relocate
• Please note the following:
  • Visa sponsorship is not available for this position
  • This is a full-time position

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $189,000 to $214,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

Apply For This Role

About the role

Sentry.io provides a suite of services to diagnose health problems in their customer's applications. These tools are mission-critical to companies who want to respond effectively in fast-paced markets and always expanding.

We make the development and deployment of these tools a safe and enjoyable experience, by building a scalable platform for engineers to build on top. From ingestion, to storage to reasoning about how the pieces fit together.

As a member of the Platform Team, you will be responsible for building the right architecture for Sentry. We’re converting from a legacy monolith to a more flexible service-oriented world. You will be planning and implementing the switch from our organically grown ingestion pipeline to one that is ready for a much larger Sentry.

If the idea of making a pipeline scale to millions of events a second brings a smile to your face, this could be the job for you.

In this role you will

• Improve the design of our ingestion pipeline and storage systems, ensuring that every engineer is able to build on top of it efficiently for new projects
• Learn from our retrospectives to improve our systems to help developers avoid outages in the future
• Help us break up a legacy Django monolith into smaller, dedicated services

You’ll love this job if you

• Understand how to make developers make the right decisions to ship fast but stable on a shared platform
• Have experience with distributed systems, but are looking for exposure to higher scale. We process hundreds of thousands of events/second — scaling on the storage team isn’t just “put a cache in front of it”
• Have a vigilant eye for the mixing of infrastructure and business logic concerns. We try to push business logic out of our team’s code and into the product
• Want opportunities to improve processes and the status quo. This team is created out of an operational need addressing some long accumulated tech debt and legacy code base

Qualifications

• 8+ years of relevant software engineering experience
• Proven track record of successfully scaling a platform, particularly in transitioning from a legacy monolith to a more adaptable service-oriented architecture
• Excellent written and oral communication skills and ability to articulate technical concepts clearly and succinctly
• Strong knowledge of replicated and/or distributed systems
• You have experience with some or all of the following systems we leverage:
  • Disk-driven Storage Systems: PostgreSQL, ClickHouse
  • Memory-driven Storage Systems: Memcached, Redis
  • Streaming Platforms: Kafka, RabbitMQ
• Experience with Python or a similar dynamic programming language
• Experience with Rust, Go or a similar compiled programming language

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $174,000 to $220,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

 

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