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The Platform Architect for Zendesk AI will oversee the technical and competitive elements related to AI customer engagement, requiring both sales acumen and technical proficiency. Candidates should have a successful history of selling to Enterprise or Mid-Market executives, showcasing the software's technical and business benefits. The role involves collaborating with various teams to serve as the technical link between sales and prospects, providing product demonstrations, workshops, and customer trial support. Preferred qualifications include experience in consulting, industry expertise, and a strong understanding of customer service software and API technologies. The position offers a hybrid work model and emphasizes Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk is looking for a Senior Sales Manager to lead their SMB sales team in Japan, particularly focused on driving growth in a key market while ensuring the team exceeds sales targets. The role, based in Tokyo, requires native-level Japanese fluency to effectively engage with clients and partners, alongside a strong background in sales management, especially within SaaS or related sectors. The responsibilities include hiring and coaching sales professionals, analyzing market trends, and fostering a collaborative culture within the team. Ideal candidates will have over seven years of sales experience, a proven track record in achieving sales goals, and the ability to engage with senior stakeholders. Zendesk promotes a hybrid work model, combining in-office participation with remote flexibility, while also emphasizing diversity, equity, and inclusion in their hiring practices.

Zendesk is seeking a skilled Account Executive to enhance its Enterprise account base and drive growth in the SaaS industry through B2B sales. The role involves building relationships with potential and existing customers, identifying cross-selling opportunities, and managing customer satisfaction to foster long-term partnerships. Candidates are expected to have a strong background in cloud/software B2B sales, proven track record in achieving sales targets, and experience in navigating complex sales cycles with major organizations. A Bachelor’s degree or equivalent experience is required, alongside excellent presentation and negotiation skills. Zendesk promotes a hybrid work environment, emphasizing collaboration while supporting remote work flexibility.

Zendesk is looking for a high-performing Commercial Account Executive to join their Japanese team, playing a crucial role in leading sales for key customers. This position involves hunting for new business opportunities while managing existing accounts, maintaining strong relationships, and developing strategic plans with the broader Zendesk team. Applicants should have over three years of enterprise software sales experience, particularly in the SaaS and customer experience sectors, along with a successful track record in the Japanese market. The role requires strong communication skills and the ability to engage with senior executives, as well as willingness to travel and adapt to a hybrid work environment. Zendesk is committed to diversity and inclusion, encouraging a collaborative and flexible workplace for their employees.