The Ampin App
deep insights into the Atlassian community

The Innovation Architect acts as a Solution Architect for collaboration within Miro's MOST program, an annual enterprise services subscription providing 240 hours per year to help design, implement, and scale Miro-based collaboration across teams, functions, and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnosing workflow adoption challenges, designing governance and operating models, and creating an outcomes-driven roadmap that evolves with needs. Responsibilities include leading discovery and alignment sessions, conducting assessments, designing governance and templates, guiding change management, coaching on best practices and AI workflows, facilitating workshops, building lightweight prototypes, and providing ongoing advisory support and progress tracking. Required qualifications include 6+ years in consulting/change management/Agile/digital collaboration, ability to lead structured discovery and cross-functional adoption, familiarity with governance frameworks and workflow mapping, fluency in Miro (or similar tools), and near-native Japanese with business English, plus strong communication and stakeholder-management skills. The role aligns with Miro's culture and benefits, including a competitive equity package, wellbeing and learning allowances, insurance, English lessons, travel allowances, and a commitment to diversity and inclusion as part of Miro's mission to empower teams.

The Innovation Architect acts as a Solution Architect for Miro’s MOST program, translating business strategy into scalable collaboration architectures and serving as a trusted advisor to both business and technical stakeholders, with MOST providing 240 hours per year of enterprise-grade services to design, implement, and scale collaboration across teams and geographies. They lead discovery to define goals, workflows, and adoption milestones and design governance, operating models, and an outcome-driven solution roadmap that evolves with customer needs. They facilitate workshops, build lightweight prototypes and templates, enable change management, and coordinate with IT/Admin to standardize workspace setup, governance, and reduce tool sprawl, while tracking progress, flagging risks, and re-prioritizing as necessary. Requirements include 6+ years in consulting/change management or related fields, experience with enterprise-scale adoption, ability to synthesize insights into actionable recommendations, cross-functional enablement, familiarity with collaboration governance and platforms (preferably Miro), and strong communication with near-native Japanese and business English. Perks include competitive equity, wellbeing and health allowances, insurance, learning budget, English lessons, and travel support, and Miro emphasizes belonging, diversity, and an innovative, collaborative culture.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly professional services subscription providing 240 hours per enterprise to design, implement, and scale collaboration solutions in Miro. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape a structured, outcomes-driven roadmap that adapts as needs evolve. Key responsibilities include leading discovery, facilitating vision and alignment, conducting collaboration and workspace assessments, designing governance (structure, naming, access, lifecycle, templates), guiding change management, coaching on best practices and AI-enabled workflows, and building prototypes and reusable templates; they also facilitate workshops across Agile ceremonies, product development, design thinking, and strategy. They collaborate with IT/Admin to establish standards, reduce tool sprawl, and drive workspace governance, track milestones, flag risks early, and adjust plans; they work with CSMs, Architects, and Engagement Managers to ensure consistent delivery and contribute to internal playbooks and assets while staying current on Miro innovations. The role requires 6+ years in consulting, change management, Agile transformation, or digital collaboration; experience enabling enterprise teams to adopt tools and drive adoption; strong communication and stakeholder management skills; near-native Japanese and business-level English proficiency, and it outlines competitive benefits and growth opportunities.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro's MOST program, a yearly enterprise professional services subscription providing 240 hours to design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures in Miro, diagnose workflow adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap that evolves with needs, serving as trusted advisors to both business and technical stakeholders. Key responsibilities include leading discovery and alignment sessions, conducting collaboration and workspace assessments, designing governance structures and templates, guiding change management, coaching on best practices and AI-enabled workflows, and building prototypes and reusable templates while tracking progress and adjusting plans as needed. Requirements include 6+ years in consulting, change management, Agile transformation, or related fields; experience enabling cross-functional teams to adopt tools or improve collaboration maturity; familiarity with governance frameworks and workspace architecture; fluency in English with near-native Japanese; and comfort with Miro or similar platforms. Benefits cover a competitive equity package, wellbeing support, insurance, annual health check reimbursement, learning and development allowances, English lessons, and travel assistance, all within Miro’s stated commitment to diversity, inclusion, and a privacy-aware recruitment process.

The Innovation Architect acts as a Solution Architect for Miro's MOST (Miro Optimization Services & Training) program, a yearly 240-hour enterprise service to help customers design, implement, and scale collaboration in Miro. They translate business strategy into scalable collaboration architectures, diagnose adoption barriers, design governance and operating models, and create an outcomes-driven roadmap, serving as trusted advisors to both business and technical stakeholders. Responsibilities include leading discovery, facilitating vision and prioritization sessions, conducting assessments, designing governance, guiding change management, coaching on best practices, building prototypes, and coordinating with IT/Admin to ensure consistency and reduce tool sprawl. Requirements call for 6+ years in consulting or related fields, proven ability to lead structured discovery and cross-functional adoption, familiarity with governance frameworks and design thinking, experience with Agile methods and human-centered design, and fluency in Miro or similar tools, with near-native Japanese and business-level English. Benefits include a competitive equity package, wellbeing and insurance provisions, learning allowances, English lessons, travel support, and a culture that emphasizes inclusion and empowering teams.

The Innovation Architect is a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly enterprise services subscription offering 240 hours of guidance to design, implement, and scale Miro-based collaboration across an organization. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose adoption challenges, design governance and operating models, and craft an outcomes-driven roadmap. Key responsibilities include leading discovery, facilitating alignment sessions, conducting assessments, designing governance, guiding change management, coaching on best practices and AI workflows, building prototypes and templates to accelerate adoption, and tracking milestones and risks while collaborating with other teams. Requirements include 6+ years in relevant fields, the ability to lead structured discovery and cross-functional enablement, familiarity with governance and workspace architecture, experience with Human-Centered Design/Agile/Design Thinking, fluency in Miro or similar tools, and near-native Japanese with business English. Miro offers benefits such as competitive equity, health and wellbeing allowances, insurance, an annual learning budget, English lessons, and a culture emphasizing belonging, diversity, and innovation.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly enterprise services subscription that provides 240 hours to help design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose adoption challenges, design governance and operating models, and create an outcomes-driven roadmap while serving as trusted advisors to both business and technical stakeholders. Key responsibilities include leading discovery and alignment sessions, conducting workflow and workspace assessments, implementing governance, guiding change management, coaching on best practices and templates, facilitating workshops, building prototypes, and tracking progress against milestones with risk management. Requirements include 6+ years in consulting or related fields, ability to lead structured discovery and cross-functional adoption, strong cross-functional collaboration skills, proficiency with governance frameworks and design thinking, familiarity with Miro or similar tools, and near-native Japanese with business English. Perks include competitive equity, wellbeing and insurance, health check reimbursement, learning allowance, English lessons, and travel allowance; Miro is a diverse, inclusive company serving 100M+ users and 250,000 companies, with a mission to empower teams to create the next big thing.

The Innovation Architect in Miro’s MOST program acts as a Solution Architect for collaboration and ways of working, within a 240-hour-per-year enterprise professional services subscription designed to design, implement, and scale collaboration solutions in Miro. They partner with customers to translate business strategy into scalable Miro architectures, diagnose workflow adoption challenges, design governance and operating models, and create an outcomes-driven solution roadmap that evolves with needs. Responsibilities include leading discovery and prioritization sessions, conducting assessments, building governance frameworks, guiding change management, coaching on best practices and AI workflows, facilitating workshops, prototyping templates, aligning IT/Admin standards, recommending process improvements, and providing ongoing advisory support while tracking milestones and risks. The role requires 6+ years of relevant experience in consulting, change management, Agile transformation, or digital collaboration; strong cross-functional enablement; ability to map workflows and diagnose adoption barriers; familiarity with governance, workspace architecture, and lifecycle management; experience with Human-Centered Design/Design Thinking/Agile; fluency in Miro (or similar tools); and near-native Japanese with business-level English. Miro offers a competitive equity package and benefits such as health insurance, learning allowances, English lessons, and travel support, and emphasizes its mission to empower diverse, inclusive collaboration while maintaining recruitment privacy practices.

The Innovation Architect is the Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly 240-hour professional services subscription for enterprise customers to design, implement, and scale collaboration solutions in Miro. They partner with customers to translate business strategy into scalable Miro architectures, diagnose workflow and adoption challenges, design governance and operating models, and create a structured, outcomes-driven roadmap that adapts as needs evolve. Responsibilities include leading discovery and planning, facilitating alignment sessions, conducting assessments, designing governance, guiding change management, coaching on best practices and AI workflows, running workshops, building prototypes, coordinating with IT for standards, and tracking milestones and risks. Requirements cover 6+ years in consulting/change management/Agile/digital collaboration, experience enabling cross-functional teams, familiarity with collaboration governance and workspace architecture, design thinking/Agile methods, and fluency in Miro (preferred) with near-native Japanese and business English. Benefits include a competitive equity package, wellbeing and insurance perks, health checks, learning and English-language allowances, travel stipend, and a culture focused on belonging, collaboration, and ongoing growth at Miro.

The Innovation Architect at Miro’s MOST program acts as a Solution Architect for collaboration, translating business strategy into scalable Miro-based architectures and serving as a trusted advisor to both business and technical stakeholders. MOST is an annual enterprise professional services subscription providing 240 hours per year to design, implement, and scale collaboration solutions across teams and geographies, with the architect leading discovery, defining outcomes, and creating an adoption-focused roadmap within that allocation. Responsibilities include governance design (workspace structure, naming, access, lifecycle, templates), change management, facilitation of workshops, building templates and prototypes, IT stakeholder alignment, and ongoing advisory support to track milestones and re-prioritize as business needs evolve. The candidate should have 6+ years in consulting or related fields, experience enabling cross-functional teams to adopt tools, familiarity with governance frameworks and collaboration platforms (preferably Miro), and near-native Japanese with business English, plus strong communication and adaptability. Miro offers a competitive equity package, wellbeing benefits, learning allowances, English lessons, travel support, and a culture that emphasizes inclusion and belonging, supported by a global presence and a Recruitment Privacy Policy governing applicant data.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers partnering with customers to transform collaboration and innovation powered by agentic AI. The Technical Account Manager role is to act as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, technology optimization with platform health and adoption insights, change management and scaling through Centers of Excellence, and strategic alignment with quarterly business reviews and adoption analytics to demonstrate ROI. Requirements: 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and integrations, proven ability to lead workflow optimization and change management, platform analytics expertise, executive-level facilitation, and familiarity with collaboration tooling; native-level Japanese and business-level English are required, with Japanese market experience advantageous. Benefits and about Miro: competitive equity, wellbeing and health allowances, insurance, health check reimbursement, learning and English lessons, travel allowance; Miro is a visual workspace serving 100M+ users and 250,000 companies, founded in 2011 with 1,600+ employees, and emphasizes diversity, inclusion, belonging, and recruitment privacy policies.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers powered by agentic AI and the platform. The Technical Account Manager partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value. Key responsibilities include workflow optimization across Discover–Define–Deliver, technology optimization with platform health and adoption insights, change management and scaling, and strategic alignment with Customer Success for quarterly business reviews and ROI. Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and enterprise IT ecosystems, ability to lead adoption and change initiatives, data-driven analytics, executive-level facilitation, familiarity with collaboration tooling, plus native-level Japanese and business English; experience in the Japanese market is highly advantageous. Miro offers a competitive equity package, wellbeing benefits, insurance, health check reimbursement, professional development allowances, English lessons, and travel support, alongside a mission-driven culture focused on belonging, inclusion, and empowering teams to create the next big thing.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, technology optimization via platform health and adoption insights, and change management and scaling, plus strategic alignment and quarterly business reviews with adoption reporting for renewed value. Requirements: 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change initiatives, data-driven analytics, executive-level facilitation, and native-level Japanese plus business English proficiency; experience in the Japanese market is advantageous. Benefits and about Miro: competitive equity, wellbeing and insurance perks, health check reimbursement, learning and English lessons, travel allowance; Miro is a global visual workspace focused on diverse and inclusive collaboration, with a mission to empower teams and more than 100M users, and it adheres to a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, and the Technical Account Manager (TAM) partners with these customers to maximize business value, drive AI-powered adoption, and embed Miro into their innovation operating models. You will own workflow optimization across the Discover–Define–Deliver lifecycle, recommend integration and automation opportunities, monitor platform health and feature adoption, and deliver proactive, insight-driven guidance to deepen Miro usage. You’ll also lead change management and scaling by arming internal champions, supporting Centers of Excellence with governance and deployment guidance, and partnering with Customer Success Managers to co-facilitate quarterly business reviews and demonstrate ROI. Requirements include 5+ years in enterprise SaaS, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to drive adoption and change, platform analytics and executive facilitation skills, plus native Japanese and business English; experience in the Japanese market is highly advantageous. Benefits include a competitive equity package, wellbeing and insurance allowances, health check reimbursement, learning and development allowance, English lessons, and travel allowance; about Miro: a global visual workspace with 100M+ users, 250,000 companies, 1,600+ employees across 13 hubs, committed to belonging and inclusion, with a recruitment privacy policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers working to transform collaboration, build, and innovate powered by AI and Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers to maximize business value by acting as a fractional strategic advisor—guiding workflow optimization, driving AI-powered adoption, and embedding Miro into innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across Discover–Define–Deliver, recommending integration and automation opportunities, monitoring platform health and adoption of core and emerging AI capabilities, enabling Centers of Excellence, and co-facilitating Quarterly Business Reviews to demonstrate ROI with robust adoption reporting and analytics. Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to lead workflow optimization, platform adoption, and change management, executive-level facilitation skills, familiarity with collaboration tooling, and native-level Japanese with business-level English; experience in the Japanese market is advantageous. What’s in it for you includes a competitive equity package, wellbeing benefits, insurance, health check reimbursement, learning and English-language allowances, travel support, and a culture focused on belonging, with Miro serving 100M+ users and 250,000+ companies across 13 hubs and a commitment to diversity and inclusion, all while adhering to Recruitment Privacy policies.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes in the Innovation Workspace through a team of strategic advisors, onboarding experts, and technical account managers who leverage agentic AI on the Miro platform. The role of Technical Account Manager is to partner with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include Workflow Optimization: designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, and embedding Miro into customers’ existing systems and ways of working. Additional focus areas cover Technology Optimization (monitoring platform health, usage, feature adoption, and providing proactive recommendations), Change Management & Scaling (equipping internal champions, supporting Centers of Excellence, and guiding governance and scalable deployment), and Strategic Alignment & Continuous Improvement (co-facilitating QBRs with Customer Success Managers and delivering adoption reporting and analytics to inform strategy). Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead adoption and change management, experience with platform analytics, executive facilitation, and native-level Japanese with business English; Japanese market experience is advantageous.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers supported by agentic AI on Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include workflow optimization across Discover–Define–Deliver, recommending integration and automation opportunities, monitoring platform health and adoption, enabling change at scale through internal champions and Centers of Excellence, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, expertise in platform analytics and change management, facilitation of executive discussions, familiarity with collaboration tooling, and native-level Japanese with business English; experience in the Japanese market is advantageous. Miro offers a competitive equity package, wellbeing and health benefits, professional development allowances, English lessons, travel assistance, and a culture focused on belonging, collaboration, and inclusion, serving over 100 million users and 250,000 companies worldwide.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through a team of strategic advisors, onboarding experts, and technical account managers, powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to deliver long-term value. Responsibilities include workflow optimization across Discover–Define–Deliver, technology optimization with platform health and adoption monitoring, change management and scaling with Centers of Excellence, and strategic alignment via quarterly business reviews and adoption reporting. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, proven experience in workflow optimization and change management, executive-level facilitation, and native-level Japanese with business English (Japanese market experience is advantageous). Perks include competitive equity, wellbeing and insurance benefits, health check reimbursement, learning allowances, English lessons, and travel allowances, along with Miro’s mission to empower teams and a commitment to diversity and inclusion, with information on recruitment privacy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) role is a fractional strategic advisor for Enterprise customers, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include leading workflow optimization across Discover–Define–Deliver, recommending integration and automation to drive value, monitoring platform health and adoption, delivering adoption analytics to deepen capabilities, enabling change management and scaling, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency (APIs and enterprise IT), proven ability to lead workflow optimization and change management, analytics-driven decision making, executive-level facilitation, familiarity with collaboration tooling, native-level Japanese with business English, and advantageous experience in the Japanese market. What’s in it for you are a competitive equity package, wellbeing benefits and insurance, health check reimbursement, an annual learning and development allowance, English lessons, and travel allowance, along with Miro’s mission and culture focused on collaboration, belonging, and inclusion across a diverse, global team.

The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers powered by agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include workflow optimization, technology optimization, change management and scaling, and strategic alignment with continuous improvement, along with robust adoption reporting and business-outcome analytics to inform strategy and renewals. Requirements include 5+ years in consulting, technical account management, or related enterprise SaaS roles; strong technical fluency with APIs and IT ecosystems; proven ability to lead adoption and change initiatives; platform analytics and executive facilitation skills; familiarity with collaboration tooling; and native-level Japanese with business English (experience in the Japanese market is advantageous). Perks include a competitive equity package, wellbeing benefits and health-related allowances, insurance, learning and development allowances, English lessons, and travel allowance; Miro emphasizes belonging, diversity, and inclusion, and recruitment privacy policies apply to applicants.