Category:
Product Support
Figma is expanding its team to enhance its mission of making design accessible, leveraging web-based tools for product teams to collaborate efficiently. The company is looking for an Enterprise Support Specialist to work closely with the Enterprise Support Manager, providing exceptional support for top customers and acting as a customer advocate. The role requires fluency in Korean and English and entails diagnosing and resolving complex inquiries while maintaining communication with various internal teams. Candidates should have at least two years of experience in a technical support environment, strong communication skills, and a customer-focused mindset. Figma values diversity and encourages applicants from all backgrounds, offering reasonable accommodations for individuals with disabilities throughout the hiring process.
