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Zendesk is seeking a Senior SEO Specialist to enhance its online presence and improve organic search rankings for its .com website. The role involves conducting SEO research, implementing data-driven strategies, collaborating with various teams, and analyzing website performance using tools like Google Analytics and SEMrush. Candidates should have over five years of SEO experience, proficiency in SEO tools, and strong analytical and communication skills. A bachelor’s degree in a related field is required, along with preferred knowledge of HTML, CSS, and content management systems. The position offers a hybrid work model and an annual salary range between $85,000 to $127,000, with additional bonus and benefits.

Zendesk is seeking a Product Designer to enhance their email and ticketing platform, focusing on improving administrator workflows and agent experiences. The role involves designing scalable, user-friendly experiences and requires collaboration with cross-functional teams, including Product Management and Engineering. Candidates should have over five years of SaaS product design experience, particularly in enterprise UX, along with strong communication skills for stakeholder presentations. The position offers a hybrid working model, allowing for both in-office and remote work flexibility. The annual salary range for this role is between $150,000 and $226,000, with additional eligibility for bonuses and benefits.

Zendesk is looking to hire a Senior Software Engineer for its Email Infrastructure team, which is responsible for maintaining the reliability and efficiency of the company's email services that handle over 1 billion emails monthly. The role involves shaping the future of the Email Platform, ensuring operational stability by monitoring systems, and collaborating with other engineers to enhance systems and resolve service issues. Candidates should have at least four years of software engineering experience, including two years in a DevOps or infrastructure role, and proficiency in programming languages such as Golang or Ruby. Familiarity with AWS services and observability tools like DataDog is preferred, along with a solid understanding of internet protocols and cloud systems. The position offers a hybrid work environment, a competitive salary range, and promotes a diverse, inclusive workplace.

Zendesk is seeking an experienced security engineer to join their Threat Prevention Engineering team within the Cyber Defence Fusion Center. The role involves designing and building advanced, cloud-based threat prevention infrastructure, developing proactive defense solutions, and collaborating with various teams to improve overall cybersecurity posture. Candidates should have at least 10 years of security experience, with 5 years focused on cloud infrastructure and SaaS security, alongside strong programming skills in languages like Go, Python, and Java. The position offers a hybrid work model and a competitive salary range of $183,000 to $275,000, with additional bonuses and benefits. Zendesk emphasizes diversity, equity, and inclusion in its hiring practices and provides accommodations for applicants with disabilities.

Zendesk is looking for a Senior Executive Assistant to support the Chief Marketing Officer (CMO) and two additional senior executives, ensuring seamless operations and team cohesion. The role involves providing comprehensive executive support, including calendar and travel management, facilitating team meetings and events, and maintaining confidentiality and professionalism. Candidates must have over 7 years of experience in fast-paced environments, particularly in tech or SaaS, and must demonstrate strong organizational skills, strategic prioritization ability, and emotional intelligence. Additionally, the position demands the ability to mentor other Executive Assistants and manage special projects while being tech-savvy, especially with Google Workspace. Zendesk promotes a hybrid working model and values diversity and inclusion in the workplace, offering competitive compensation and benefits.

Zendesk is seeking a candidate for a position that focuses on enhancing customer and employee service experiences through their Resolution Platform. The role involves conducting in-depth research on competitor strategies and providing competitive intelligence to support various teams, including sales and marketing, while also engaging with customers directly. Applicants should have 5-7 years of experience in competitive intelligence or a related field, with strong analytical skills and the ability to present insights effectively. Preferred qualifications include experience in the customer service sector and proficiency in data analysis tools like Tableau. The position is hybrid, requiring some in-office presence, and offers a competitive salary range along with an emphasis on diversity and inclusion in the workplace.