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This senior, global role sits in Miro’s GTM Strategy & Enablement team, reporting to the CRO and spanning all customer segments (SMB to Enterprise) to serve 250,000 customers and 100M users. The objective is to reinvent Miro’s entire GTM engine by integrating AI, automation, and human expertise to fundamentally rethink operations, drive deeper customer value, and enable global scale. Top outcomes include using AI to augment high-value work, engineering proactive customer engagement with AI agents, delivering end-to-end, data-driven solutions, and balancing automation with human capabilities to scale value delivery. Responsibilities include redesigning GTM from the ground up, architecting the AI-human mix, analyzing metrics to identify gaps, driving adoption across platform and vertical solutions, and transforming customer engagement from reactive to proactive. The role offers a robust benefits package, a San Francisco salary range of $304k–$380k, and is embedded in Miro’s inclusive, collaborative culture centered on belonging and diverse, high-performing teams.

This role sits in Miro's GTM Strategy & Enablement Team and aims to reinvent Miro's entire Go-To-Market engine by integrating AI, automation, and human expertise, reporting to the CRO with a global mandate across all customer segments. You will own GTM Strategy and Enablement in close collaboration with Product and Marketing, with scope across partners, solution engineering, sales, support, renewals, new customer acquisition, and customer education to drive growth and customer value. Top outcomes include using AI to augment human capabilities, engineering proactive customer engagement models with AI agents, creating data-driven end-to-end solutions, and scaling value delivery through a balanced mix of automation and human work. Key responsibilities involve redesigning GTM from the ground up, optimizing the balance between AI, automation, and humans, analyzing performance metrics to close gaps, and driving adoption across horizontal platforms and vertical solutions while transforming engagement from reactive to proactive. The ideal candidate has a top-tier consulting background at Engagement Manager or above, followed by senior SaaS GTM leadership, a deep understanding of AI's potential, a customer-first transformation mindset, and hands-on technical ability, and Miro offers competitive compensation, benefits, and a culture that emphasizes inclusion and belonging.

As part of the GTM Strategy & Enablement Team, you will work with Sales, Marketing, and Product to define strategy, streamline processes, and enable Miro’s GTM across 250,000 customers and 100 million users, using data-driven insights and operational excellence to deliver growth, customer excellence, and market impact. The role is about reinventing Miro’s entire GTM engine by integrating AI, automation, and human expertise, reporting to the CRO with a global mandate across all segments and touching partners, solution engineering, sales, support, renewals, new customer acquisition, and customer education. Top outcomes include using AI to augment high-value work, engineering proactive customer engagement with AI agents alongside human teams, delivering end-to-end data-driven solutions, and scaling value delivery through a balanced mix of automation and human input. You’ll redesign GTM from the ground up, optimize the balance between AI, automation, and human work, analyze performance metrics to identify gaps, drive adoption across the horizontal platform and vertical solutions, and shift customer engagement from reactive to proactive. Ideal candidates will have a top-tier consulting background at Engagement Manager-level and above, followed by senior SaaS GTM leadership, deep AI understanding, a customer-first transformation mindset, and hands-on technical ability; the compensation is a San Francisco salary range of $304k–$380k plus 401k matching, equity, health benefits, learning allowances, and charitable donation matching, reflecting Miro’s emphasis on belonging and inclusion.

This role is part of Miro’s GTM Strategy & Enablement Team and is focused on reinventing Miro’s entire GTM engine by integrating AI, automation, and human expertise, reporting directly to the CRO with a global mandate across all customer segments and functions (250,000 customers and 100M users). Top outcomes include leveraging AI to augment human capabilities, engineering proactive customer engagement models with AI agents, creating data-driven end-to-end solutions that deepen engagement, and scaling value delivery through a balanced mix of automation and human expertise. You’ll redesign the GTM approach from the ground up, architect the balance between AI, automation, and human teams, analyze performance metrics to close gaps, drive adoption across horizontal and vertical solutions, and transform customer engagement from reactive to proactive. The ideal candidate is a strategic, transformation-minded leader with both top-tier consulting and senior SaaS GTM leadership experience, deep AI understanding, a customer-first mindset, and hands-on ability to configure agentic workflows and stay current with new technologies. What’s in it for you includes a salary range of $304k–$380k (SF-specific, final compensation based on experience), plus 401k matching, equity, health benefits, fertility/family benefits, learning allowances, charitable donation matches, flexible time off, and support for growth, collaboration, belonging, and inclusion as Miro serves 100M+ users and 250k companies.

- The GTM Strategy & Enablement Team works to drive alignment, clarity, and execution across the GTM org by partnering with Sales, Marketing, and Product to enable Miro customers and deliver growth through data-driven insights and operational excellence. - The role aims to reinvent Miro’s entire Go-To-Market engine by integrating AI, automation, and human expertise, with a global mandate across all customer segments (250,000 customers and 100M users) and reporting to the CRO; it covers GTM Strategy, Enablement, and collaboration with Product, Marketing, and cross-functional areas, including partners, solution engineering, sales, support, renewals, acquisition, and education. - Top outcomes include building AI-augmented GTM operations, engineering proactive customer engagement models using AI alongside humans, creating data-driven end-to-end solutions, and scaling value delivery through a balanced mix of automation and human effort. - Key responsibilities involve redesigning the GTM approach from the ground up, architecting the AI/human balance, analyzing performance metrics to close gaps, driving adoption across horizontal and vertical solutions, and transforming customer engagement from reactive to proactive. - The ideal candidate is a transformation-minded leader with consulting and senior SaaS GTM experience, deep AI knowledge, a customer-first mindset, and hands-on technical ability, with compensation in SF estimated between $304,000 and $380,000 plus benefits (401k, equity, health, fertility, learning allowances, charitable matches), and a culture-focused on belonging aligned with Miro’s mission.

The GTM Strategy & Enablement Team at Miro works with Sales, Marketing, and Product to drive alignment, clarity, and execution across the GTM organization using data-driven insights and operational excellence to deliver growth, customer excellence, and market impact. The role seeks to reinvent Miro's entire GTM engine by integrating AI, automation, and human expertise, reporting to the CRO with a global mandate across all segments (250,000 customers and 100 million users), and spanning GTM Strategy, Enablement, partners, solution engineering, sales, support, success, renewals, new customer acquisition, and customer education. Top outcomes include augmenting valuable work with AI, building proactive customer engagement models, delivering end-to-end data-driven solutions, and scaling customer value through a balanced mix of automation and human effort. Ideal candidates are strategic yet hands-on transformation leaders with consulting (Engagement Manager+) and senior SaaS GTM leadership experience, deep AI understanding for GTM reengineering, a customer-first mindset, and proven ability to redesign functions; compensation includes a SF salary range of $304,000 to $380,000, plus 401k matching, equity, and comprehensive benefits. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, built on collaboration and inclusion with a recruitment privacy policy.

The GTM Strategy & Enablement Team at Miro partners with Sales, Marketing, and Product to define strategy, streamline processes, and enable teams worldwide to deliver consistent growth and outstanding customer value through data-driven insights and operational excellence. The role aims to reinvent Miro's entire Go-To-Market engine by integrating AI, automation, and human expertise, with a global mandate across all customer segments (250,000 customers and 100M users) reporting to the CRO and spanning partnerships, solution engineering, sales, support, renewals, and customer education. Top outcomes include AI-augmented GTM operations, proactive customer engagement models with AI agents, data-driven end-to-end solutions, and scalable value delivery via a balanced mix of automation and human work. Responsibilities include redesigning the GTM approach from the ground up, optimizing the balance between AI, automation, and human labor; analyzing performance metrics; driving adoption across horizontal and vertical GTM solutions; and transitioning customer engagement from reactive to proactive; the ideal candidate has top-tier consulting and senior SaaS GTM leadership experience, deep AI expertise, and hands-on ability to configure agentic workflows. Miro offers competitive compensation (SF range $304k–$380k) and benefits (401k matching, medical/dental/vision, fertility and family benefits, learning and wellbeing allowances, donation matching), along with a diverse, inclusive culture and a mission to empower teams to create the next big thing.

Miro is seeking a senior leader in its GTM Strategy & Enablement Team to reinvent the entire GTM engine by integrating AI, automation, and human expertise, reporting to the CRO with a global mandate across SMB, mid-market, and enterprise and serving 250,000 customers and 100 million users. The role will own GTM Strategy and Enablement, collaborating with Product and Marketing, and will cover partners, solution engineering, sales, support, renewals, and customer education to drive both horizontal platform adoption and vertical-specific solutions. Top outcomes include AI-augmented GTM operations for higher-value work, proactive AI-assisted customer engagement, data-driven end-to-end solutions, and scaled customer value delivery through balanced automation and human expertise. Responsibilities involve redesigning GTM from the ground up, balancing AI, automation, and human teams, analyzing metrics to identify gaps, driving adoption strategies across platforms and verticals, and transforming customer engagement from reactive to proactive. The ideal candidate combines top-tier consulting transformation experience and senior SaaS GTM leadership, deep AI expertise, and hands-on tech fluency, with a salary range of $304,000 to $380,000 plus benefits (e.g., 401k matching, equity, health benefits, fertility/family benefits, flexible time off, and learning allowances) and a strong emphasis on diversity and belonging at Miro.

This role, reporting to the CRO, sits within Miro’s GTM Strategy & Enablement Team and partners with Sales, Marketing and Product to reinvent Miro’s entire Go-To-Market engine by integrating AI, automation, and human expertise on a global scale that serves 250,000 customers and 100 million users. Top outcomes include using AI to augment high-value work, engineering proactive customer engagement models, delivering data-driven end-to-end solutions that deepen engagement, and scaling customer value through a balanced mix of automation and human effort. Key responsibilities involve redesigning GTM from the ground up, architecting the optimal balance between AI, automation, and human teams; analyzing performance metrics and telemetry to close gaps; leading adoption across horizontal platform and vertical solutions; and shifting customer engagement from reactive to proactive. The ideal candidate is a strategic, transformation-minded leader with both top-tier consulting experience and senior SaaS GTM leadership, who understands AI’s potential in reengineering GTM, is hands-on with agentic workflows and latest tech, and maintains a customer-first mindset. Miro offers a comprehensive package including 401k matching, equity, health and family benefits, learning allowances, charitable donation matches, and a salary range around $304,000 to $380,000 (SF), with a culture centered on belonging, collaboration, and diversity.

- This role, within the GTM Strategy & Enablement Team, aims to reinvent Miro's entire Go-To-Market engine by integrating AI, automation, and human expertise, reporting to the CRO with a global mandate. - The scope covers all customer segments and functions—sales, marketing, product, partners, solution engineering, support, renewals, and customer education—to drive data-driven, proactive engagement and scalable customer value. - Top outcomes include AI-augmented GTM operations, proactive engagement models, and end-to-end solutions that balance automation with human effort to accelerate customer impact. - The ideal candidate is a strategic, transformation-minded leader with consulting and senior SaaS GTM experience, deep AI understanding, and hands-on ability to redesign organizational functions and configure agentic workflows. - The package includes a San Francisco salary range of roughly $304k–$380k plus benefits and equity, along with Miro's emphasis on belonging and collaboration, serving more than 100M users and 250,000 companies worldwide.