Latest Job Offers for Atlassian from United States, San Francisco

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Company logo Job Position Location Salary Range Contract Type Tags Details
Principal Program Manager, Talent Acquisition Enablement
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

People

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid work settings to better accommodate their personal and family needs. The company conducts its hiring processes virtually and can employ individuals from any country with a legal entity. Within Talent Acquisition, a collaborative team focuses on enhancing efficiency and operational excellence through continuous improvement and technological innovation. They are currently seeking a Principal Program Manager to oversee various cross-functional programs that support their Hiring Transformation initiatives. This role requires expertise in program management, a data-driven approach, and strong communication skills to ensure program success and navigate complex dependencies across teams.
Partner Readiness Manager
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work location, supporting their personal and family priorities. The company hires globally and conducts interviews and onboarding virtually as part of its distributed-first approach. The Partner Readiness Manager position plays a crucial role in introducing new products and updates to Atlassian's channel partners, ensuring they can effectively sell and deliver related services. This role involves managing the launch process, collaborating with various internal teams, and implementing a scalable launch management framework. Additionally, the manager will focus on performance metrics, risk management, and continuous improvement of launch processes to enhance future initiatives.
Design Manager, Confluence Core Experiences
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Design

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment, whether in an office, from home, or a hybrid model, allowing for better management of personal and family priorities. The company is looking for a design leader to help evolve Confluence into a comprehensive knowledge workspace, focusing on enhancing collaborative work experiences. As a Design Manager, the selected candidate will oversee a team of product and content designers, manage experience strategies, and partner with various cross-functional teams to ensure high-quality design outcomes. Ideal candidates should have over eight years of product design experience, with at least two years in management, demonstrating a strong passion for design and collaboration. They should also be skilled in user-centered design processes and possess excellent communication and leadership abilities.
Global Head of Renewals
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to choose between in-office, remote, or hybrid work to better balance personal and professional responsibilities. The Renewals team is composed of proactive Account Associates focused on renewing subscriptions for Mid-Market and SMB clients while identifying opportunities for growth and reducing churn. A new Head of Renewals is being sought to lead a global team, aiming to transform the Renewals function to align with Atlassian's updated go-to-market strategy and achieve a retention target of $800 million. This executive role requires strong leadership, strategic execution, and the ability to foster cross-functional collaboration to enhance customer success. Candidates should have over a decade of experience in renewals or account management, with a proven track record in coaching and managing teams, as well as a background in complex organizational change.
Fullstack Software Engineer, JiraAlign
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment, whether it's at the office, from home, or a hybrid approach, allowing them to prioritize personal and family needs. The company hires globally and conducts interviews and onboarding virtually as part of their distributed-first model. A Full Stack Software Engineer role is available for candidates passionate about software development, where they will contribute to the Jira Align Development Platform aimed at simplifying software at scale for organizations. Key responsibilities will include creating new features, enhancing user experience, and working with various technologies like C#, REST APIs, and SQL databases. Ideal candidates should have at least four years of experience in software development, strong skills in web applications, and familiarity with Agile methodologies, while experience with CI/CD processes is a plus.
Engagement Manager, Design Partnership
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Program Management

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid work environments, which supports their personal and family commitments. They are seeking a passionate individual to lead their Design Partnership program, engaging with large enterprises to foster product innovation and deliver long-term customer value. This role requires collaboration across various teams and customers, focusing on effectively using Atlassian products to drive value and support transformational change. The successful candidate will oversee customer engagements, manage program metrics, and advocate for customer-driven enhancements within Atlassian's products and strategies. Additionally, the role involves creating resources and guidelines to ensure consistent and scalable design engagements globally.
Fullstack Software Engineer, JiraAlign
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment, whether in an office or remotely, allowing for better management of personal and family commitments. The company conducts virtual interviews and onboarding processes, supporting its distributed-first approach. They are currently seeking a Full Stack Software Engineer to contribute to the Jira Align Development Platform, focusing on enhancing software at scale for organizations. Candidates should have over four years of software development experience, proficiency in web applications, REST APIs, and a strong foundation in React, TypeScript, and C#. Familiarity with CI/CD pipelines and automated deployment tools is a plus, as the role allows for significant autonomy and involvement in various initiatives.
Backend Engineer, JiraAlign
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No
At Atlassian, employees have the flexibility to work from home, in the office, or a hybrid of both, allowing them to prioritize personal and family needs. The company recruits globally, conducting virtual interviews and onboarding as part of its distributed-first model. The role of a Full Stack or Backend Software Engineer focuses on the Jira Align Development Platform, aiming to enhance user experience and facilitate collaboration between business and software development. Engineers will work on various features using languages like C# and will leverage their database skills for optimization, while also improving CI/CD processes. The work environment is open and collaborative, promoting best practices in software development through Agile methodologies and cross-team interactions.
Engagement Manager, Design Partnership
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Program Management

Is remote?:

No
Atlassian offers flexible work options, allowing employees to work from home, in an office, or a combination of both, enhancing their ability to balance personal and professional commitments. The company has a global hiring approach, facilitating virtual interviews and onboarding as part of its distributed-first operating model. Atlassian seeks a talented individual to lead its Design Partnership program, focusing on engaging large enterprises to drive customer value and product innovation. The role requires collaboration across various stakeholders, understanding customer needs, and managing design engagements from inception to realization, while also building standard processes for scalability. Additionally, the candidate will track and measure customer success through established KPIs, advocate for product evolution, and develop resources to support global design engagements.
Senior Engineering Manager
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No
Atlassian offers flexible work options for its employees, allowing them to work in the office, from home, or in a hybrid arrangement to support personal and family priorities. The company is currently seeking a Senior Engineering Manager for its Data Experiences team, responsible for managing a group of 10-15 engineers focused on analytics for Atlassian’s customers. The role involves empowering the team to develop new features, collaborating with product managers and designers, and taking responsibility for project outcomes. Candidates should have over five years of experience managing software engineering teams, a strong engineering background, and familiarity with agile methodologies. Additionally, the role emphasizes performance management and the ability to mentor and recruit talented engineers.
Principal Product Data Analyst
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Support

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment—be it in-office, remote, or hybrid—allowing them to better balance personal and family commitments. The company conducts interviews and onboarding virtually, embracing a distributed-first approach to hiring globally. As part of the support organization, employees act as customer champions, collaborating with Product and Engineering teams to enhance the success of Enterprise Customers, particularly during their transition to Enterprise Cloud. The role involves leveraging business, analytical, and data skills to identify opportunities for improving customer experience after migration, influencing product roadmaps, and driving growth while managing support costs. The responsibilities include data analysis, relationship management, project leadership without direct managerial duties, and promoting supportable design culture, all while reporting to the Group Manager of Support Enablement.
Account Associate, Loom
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No
Atlassian offers employees the flexibility to choose their work environment, allowing them to work in an office, from home, or in a hybrid model. This approach enables individuals to better balance their personal and family needs. The company can hire globally in any country where it has a legal entity. Interviews and onboarding are conducted virtually, reflecting Atlassian's commitment to a distributed-first structure. Additionally, role plays are incorporated into the interview process for certain positions.
Machine Learning Intern, 2025 Summer U.S.
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Interns

Is remote?:

No
Atlassian is offering internship opportunities for individuals interested in making a significant impact on software collaboration for millions of users. Interns will join a dynamic team that includes experts from various fields, such as machine learning engineers and system engineers, and will work collaboratively across multiple organizational sectors. The internship emphasizes applying machine learning techniques to solve business challenges, particularly in areas like recommendation engines and Generative AI. Atlassian values creativity and innovation, encouraging interns to explore new ideas while being guided by core principles and supported by a knowledgeable team. However, it’s important to note that the company does not provide visa sponsorship for international students at this time.
Data Science Intern, 2025 Summer U.S.
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Interns

Is remote?:

No
Atlassian is offering a summer internship that allows participants to make a significant impact on how millions of users collaborate through software. Interns will be encouraged to innovate and explore new ideas while being guided by the company's core values and supported by experienced professionals in the tech industry. The role involves using data, reporting, and analytics to support a leading product by aligning data science priorities, improving user journeys, and delivering insights that influence strategic decisions. Candidates should be proficient in SQL or programming languages like Python, have experience with dashboarding tools, and possess skills in data analysis and machine learning. The internship is a full-time, 12-week program during Summer 2025, available only to students currently enrolled in a master's degree program with expected graduation by June 2026, and does not provide visa sponsorship.
Senior Technical Program Manager - ACE
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment, whether it's in the office, at home, or a mix of both, allowing them to balance personal and professional responsibilities. The company conducts virtual interviews and onboarding, emphasizing its distributed-first approach and the ability to hire globally where it has legal entities. In the role described, you will analyze product and platform components while collaborating with stakeholders to develop a long-term strategy and roadmap. Your responsibilities include translating strategic goals into technical requirements, managing complex projects, and exploring innovative technologies to enhance product development. Ultimately, you will take ownership of your designated area, proactively addressing challenges, identifying opportunities, and ensuring alignment across the Finance Tech portfolio.
Sr. Analyst - Data & Analytics - Customer Success
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Analytics & Data Science

Is remote?:

No
At Atlassian, employees have the flexibility to work from the office, home, or a combination of both, allowing them to balance personal and professional priorities. The company is committed to a distributed-first model, conducting interviews and onboarding virtually. Atlassian’s focus is on reinventing B2B selling, emphasizing the conversion of free trials into satisfied customers, and aims for rapid growth in this area. The Data & Analytics team plays a crucial role in supporting business partners by leveraging data to enhance customer success and overall revenue operations. The responsibilities of a role within this team include collaborating with leadership to develop data-driven strategies, identifying areas for improvement, and driving initiatives for performance enhancement in customer engagement and retention.
Senior Solution Sales Executive DevExp
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No
Atlassian has been recognized as a leader in the 2024 Gartner® Magic Quadrant™ for DevOps Platforms for the second consecutive year, noted for enhancing engineering velocity and compliance through its tools and new AI capabilities. The company offers flexible work options, allowing employees to choose their work location, which supports personal and family priorities. Atlassian emphasizes three core pillars—amazing tools, empowered teams, and an excellent engineering culture—that foster developer satisfaction. The company is currently looking for a DevExp Solutions Sales Executive in the AMER region to lead sales efforts, manage client relationships, and drive revenue growth. This role involves executing the sales strategy, collaborating with clients and partners, and ensuring customer feedback is integrated to improve Atlassian's solutions.
Senior Principal Machine Learning Engineer, Central AI
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No
Atlassian offers its employees flexible work options, allowing them to work from the office, home, or a combination of both to better accommodate their personal and family needs. The company has a distributed-first approach, where interviews and onboarding processes occur virtually, enabling hiring across various countries. They are currently looking for a Senior Principal Machine Learning Engineer to join their Central AI organization, which focuses on building AI infrastructure and capabilities to foster innovation across Atlassian products. This role involves developing advanced machine learning algorithms, collaborating with various teams, and ensuring a unified AI user experience. Responsibilities also include designing system architectures, conducting experiments, mentoring junior engineers, and integrating AI features into the product lineup.
Senior Engineering Manager, Legal Tech
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment, whether in-office, remote, or a hybrid model, enhancing their ability to manage personal and family priorities. The company conducts interviews and onboarding virtually, emphasizing its distributed-first approach. The Senior Engineering Manager role involves leading a team of 5-10 engineers, focusing on technical decisions, project delivery, and mentoring, while collaborating with legal and product teams to address diverse legal needs. Candidates for the position should have over 7 years of experience managing engineers, ideally with a background in SaaS products, and possess strong collaboration and development operations skills. Familiarity with the legal business domain is advantageous for those applying for this role.
Senior Engineering Manager - Deployment Verification
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No
Atlassian offers flexible work options for its employees, allowing them to choose between working in the office, from home, or a hybrid of both. The company conducts virtual interviews and onboarding, showcasing its commitment to a distributed-first model. The Development Lifecycle group, seeking a Senior Manager for Deployment Verification, focuses on enhancing developer productivity and ensuring safe software releases. This role involves managing a team dedicated to continuous delivery, developing safety strategies for deployments, and collaborating across departments to improve the software delivery process. Candidates should have a relevant degree, extensive DevOps experience, and leadership skills, along with familiarity with continuous delivery tools and cloud technologies.
Senior Data Engineering Manager
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Analytics & Data Science

Is remote?:

No
Atlassian's mission is to "unleash the potential of every team," reflected in products like Jira, Confluence, and Trello, which support various teamwork processes. Employees, or Atlassians, enjoy flexibility in their work environments, choosing to work from the office, home, or a combination, enhancing their ability to balance personal priorities. The company operates as a distributed-first organization, hiring globally and conducting virtual interviews and onboarding. Data plays a crucial role at Atlassian, with billions of events analyzed monthly to inform decision-making across teams. They are currently seeking a Senior Data Engineering Manager to lead the Data Engineering team in developing essential data products, provide mentorship, and manage team priorities for optimal efficiency.
Principle Data Engineer
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Analytics & Data Science

Is remote?:

No
Atlassian offers flexibility in work arrangements, allowing employees to choose between office work, remote work, or a hybrid approach that supports their personal needs. The company conducts virtual interviews and onboarding for its distributed workforce, enabling global hiring wherever they have legal entities. The Data Engineering Team, composed of data experts, develops data solutions and manages analytical models and pipelines for various business areas. They maintain a unified data lake to facilitate comprehensive analysis of customers, products, and operations. A current job opening for a Data Engineer includes responsibilities such as enhancing engineering practices, developing backend systems, and fostering a data-driven culture within Atlassian.
Principal Program Manager, TEAM Camp
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Program Management

Is remote?:

No
At Atlassian, a Principal Program Manager is needed to support the in-person Engineering onboarding program in a hybrid role, requiring presence in San Francisco or Seattle at least two days a week. This position is part of the CTO Strategic Initiatives team, focusing on delivering strategic programs to enhance the engineering organization. The ideal candidate should have a strong background in program management and the ability to cultivate partnerships with senior leadership and cross-functional teams. Responsibilities include managing various programs, defining goals, and measuring program effectiveness through KPIs. Additionally, the role aims to create sustainable programming and contribute to the Program Management discipline by implementing effective tools and communication strategies.
Principal Program Manager - Talent
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Program Management

Is remote?:

No
Atlassian offers its employees the flexibility to work from home, in the office, or a mix of both, allowing them to prioritize personal and family needs. The company hires globally, conducting virtual interviews and onboarding to support its distributed-first model. The Lead Program Manager - Talent will collaborate with the Talent leadership team to drive strategic talent initiatives across the organization. Responsibilities include program management, stakeholder management, project management, and data analysis to ensure talent programs align with company objectives. The role emphasizes building relationships, managing resources, and analyzing data for informed decision-making regarding talent effectiveness.
Principal Data Scientist - Service Enablement Analytics
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Analytics & Data Science

Is remote?:

No
Atlassian offers employees the flexibility to work from home, in an office, or a combination of both, allowing for better management of personal and family priorities. The company is seeking a Principal Data Scientist to analyze customer friction and provide insights to enhance product offerings. This role involves utilizing analytics, Natural Language Processing (NLP), and data science techniques to identify customer pain points and develop solutions. The ideal candidate should have extensive experience in Data Science, including expertise in machine learning methods and project management, as well as proficiency in SQL and a programming language like Python or R. This position also includes mentoring other team members and fostering a strong Data Science culture within the organization.
Principal Business Intelligence Engineer
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Analytics & Data Science

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a combination of both, enabling them to better manage personal and family priorities. The company is seeking a Principal Business Intelligence Engineer to join a dynamic team focused on utilizing advanced analytics to solve business challenges. The role involves transforming raw data into actionable insights, developing dashboards, and supporting performance metrics related to Cloud Migrations. Candidates should have strong data engineering skills, proficiency in SQL, and experience presenting to executives while being comfortable in a fast-paced, ambiguous environment. The responsibilities include managing data pipelines, creating reports and analyses, collaborating with data engineers, and providing training on business intelligence tools.
Enterprise Cloud - Senior Support Engineer
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Support

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or a hybrid work model to accommodate personal and family needs. The company operates as a distributed-first organization, enabling hiring in any country with a legal entity and conducting virtual interviews and onboarding. Support Engineers play a crucial role in assisting global customers by troubleshooting and answering queries related to Atlassian products, while ensuring a high-quality service experience. Key responsibilities include problem-solving complex technical issues, maintaining communication with various teams, and advocating for customer needs. Candidates for this role are expected to have extensive experience in technical support, database skills, and familiarity with network technologies, along with a customer-focused and collaborative mindset.
Director of Product Counsel
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Legal

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to choose between working in an office, from home, or a combination of both, supporting their personal and family goals. The company has a global hiring approach, conducting virtual interviews and onboarding as part of its distributed-first culture. Atlassian places emphasis on equitable and competitive compensation, with pay ranges based on geographic zones and primarily determined by a candidate's skills and experience. They are currently seeking a Director of Product Counsel to join their legal team, contributing to the launch of products while ensuring compliance with legal requirements. The role entails collaborating with leadership and legal experts on innovative projects, including addressing novel legal issues like artificial intelligence.
Demand Generation Manager
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Marketing

Is remote?:

No
Atlassian offers flexible work arrangements for employees, allowing them to decide between working in-office, remotely, or a combination of both, which helps them balance personal goals and family commitments. The company is seeking a Demand Generation Strategist to create and execute campaigns aimed at increasing demand for their Teamwork Foundations solution, specifically around Jira Expansion. This role involves developing B2B demand generation strategies, collaborating with various internal teams, and managing targeted marketing initiatives for the non-tech audience. Ideal candidates will have over four years of experience in B2B demand generation, a passion for data-driven marketing, and strong program management skills. The position emphasizes cross-functional collaboration, leveraging marketing analytics, and enhancing customer engagement through creative campaigns.
Account Associate, Loom
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment, whether in an office, at home, or a mix of both. This approach allows Atlassians to better accommodate their family and personal commitments. The company is open to hiring individuals from any country where it operates legally. Interviews and onboarding processes are conducted virtually, aligning with Atlassian's distributed-first model. Additionally, the interview process includes a role play component as part of the evaluation.
Principal Program Manager, Engineering Early Career Programs
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Program Management

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment, whether in-office, remote, or hybrid, promoting a balance between personal and professional goals. The company emphasizes a distributed-first approach, conducting virtual interviews and onboarding. They are currently looking for a Principal Program Manager to join the CTO Strategic Initiatives team, focusing on delivering strategic programs to enhance the engineering organization. The role requires a comprehensive skill set in program management, including early talent development and data analytics, to assess and improve program effectiveness. The Principal Program Manager will design and manage initiatives for Engineering Interns, collaborating with cross-functional partners and defining metrics to ensure sustainable programming.
Enablement Instructional Designer
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No
At Atlassian, employees can work from various locations, including offices or from home, giving them flexibility to balance personal and professional obligations. The company employs a distributed-first approach, conducting virtual interviews and onboarding for candidates around the world. The role involves designing engaging training materials, assessing learner needs, and collaborating closely with various stakeholders to enhance learning experiences. Additionally, knowledge management is essential to keep training content current and effective, utilizing existing technology to reach a global audience. The focus is on measurable outcomes to evaluate and improve learning initiatives, ensuring they align with the overall goals of the organization.
Account Associate, Loom
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to choose whether to work in an office, remotely, or a combination of both. This flexibility helps Atlassians balance their work with family, personal goals, and other priorities. The company can hire talent from any country where it has a legal entity, reflecting its distributed-first approach. Interviews and onboarding processes are conducted virtually. Additionally, the interview process includes a role play component for certain positions.
Account Associate, Loom
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexibility in work arrangements, allowing employees to choose between working in an office, remotely, or a hybrid model. This flexibility enables employees to better manage their family, personal goals, and other priorities. The company can hire globally in any country where it has a legal entity, reflecting its distributed-first approach. Interviews and onboarding are conducted virtually to accommodate this global hiring strategy. Additionally, a role play component is included in the interview process for certain positions.
Director of Equity Administration
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Legal

Is remote?:

No
Atlassian allows its employees to work from various locations, including their offices, home, or a combination of both, offering flexibility to support personal and family commitments. The company conducts interviews and onboarding virtually, indicating its distributed-first approach. The role being advertised is for a Director of Equity Administration, based in the US, who will report to the Head of Global Equity Administration and contribute to enhancing the administration of equity plans. The responsibilities of this position include optimizing processes and workflows, collaborating with business partners, and translating complex requirements into clear outcomes. Additionally, this role involves partnering with their equity plan vendor, leading strategic projects, and participating in automation and M&A initiatives.
Senior HR Business Partner, Sales & Success
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

People

Is remote?:

No
Atlassian offers its employees flexibility in choosing their work environment, whether in the office, remotely, or a mix of both, allowing for better personal and family support. They are seeking a Senior HR Business Partner (HRBP) to collaborate with sales and success leaders to enhance team performance and address complex challenges. The role includes partnering with global leadership to create and implement a People Strategy aligned with the company's long-term objectives, as well as engaging with regional HRBPs and Centers of Excellence on talent strategies. The Senior HRBP will also utilize People Analytics to provide data-driven insights for decision-making and oversee organizational design and change management initiatives. Additionally, the position emphasizes fostering an inclusive culture by integrating Diversity, Equity, and Inclusion practices throughout various HR processes.
Sr. Program Manager, TA Tech Enablement
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Program Management

Is remote?:

No
Atlassians have the flexibility to choose their work environment, whether it's in an office or from home, allowing them to better manage personal and family commitments. The company conducts interviews and onboarding virtually, reflecting its distributed-first approach. The Talent Acquisition Enablement Team seeks a Senior Program Manager to enhance Talent Acquisition processes through efficient project management and technology-driven strategies. This role involves leading various complex programs, collaborating with multiple teams to achieve Talent Acquisition goals, and ensuring successful adoption of changes. The ideal candidate will excel in communication, goal-setting, and risk management while fostering teamwork and operational excellence.
Sales Development Representative, Early Career (Spanish and/or Portuguese & English Speaker)
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Sales

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment, whether it be in an office, remotely, or a combination of both, allowing them to better manage personal and family commitments. The company is open to hiring globally where they have legal entities, and all interviews and onboarding processes are conducted virtually, reflecting their distributed-first approach. The role of Sales Development Representative involves collaborating with Sales and Success Account Teams to create a robust sales pipeline while ensuring positive customer experiences. This remote position is responsible for achieving specific metrics related to meetings, prospecting, and conversion, while also crafting effective communication to navigate customer objections. However, applicants should note that the position does not offer visa sponsorship at this time.
Sales Development Representative, 2025 Graduate U.S.
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Sales

Is remote?:

No
The Sales Development Representatives will work closely with the Sales and Success Account Teams to generate sales leads while ensuring an excellent customer experience. This remote position reports to a Sales Development Manager and is currently limited to entry-level candidates with less than one year of professional experience, excluding internships or co-ops. Visa sponsorship is not available for this role, meaning candidates on F-1/OPT, J-1/TN, or H-1B visas are ineligible to apply. Key responsibilities include setting meetings, outbound prospecting, and achieving quota and activity targets while effectively overcoming objections with value-driven messaging. Proficiency in writing impactful emails and video prospecting is essential, along with experience using SFDC, Gong, Outreach, and LinkedIn Navigator.
Principal Lead Designer, Product Motion & 3D
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Design

Is remote?:

No
At Atlassian, employees have the flexibility to work from home, the office, or a combination of both, enhancing their ability to manage personal priorities. The company hires globally, conducting interviews and onboarding virtually, contributing to its distributed-first approach, although this specific position requires candidates to be in or near the Pacific Time Zone. The role of Principal Lead Designer for Product Motion & 3D involves leading a diverse team and creating immersive user experiences while collaborating closely with Product and Engineering teams. Responsibilities include articulating a creative vision, advocating for user-centric design through research and testing, managing multiple projects, and mentoring junior designers. The individual is also expected to stay updated on industry trends and contribute to the growth of the design capability within the organization.
Senior Manager, Sales Strategy and Operations
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment, whether in the office, remote, or a hybrid arrangement, allowing better alignment with personal and family goals. The company operates as a distributed-first entity, enabling the hiring of talent globally, with virtual interviews and onboarding processes. A new opportunity has arisen for a Senior Manager in Sales Strategy and Operations, who will lead a team of sales strategy analysts and play a crucial role in scaling operations. This position requires extensive stakeholder management and collaboration with Solution Overlay Sales and Solution Engineering teams to drive insights and improve go-to-market strategies. Key responsibilities include managing team operations, driving strategic initiatives, forecasting, and providing actionable insights to senior management for informed decision-making.
Principal Application Engineer, Marketing Technologies
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No
Atlassian offers employees the flexibility to choose their work environment, whether in the office, at home, or a combination of both, enabling better alignment with personal and family priorities. The company is hiring a Solutions Architect for its IT Marketing Technology team, which focuses on delivering innovative solutions to address business challenges. As a distributed-first organization, Atlassian conducts virtual interviews and onboarding processes. The role involves contributing to technology strategies, participating in solution design and architectural decisions, and ensuring quality through agile methodologies. Candidates should have experience in architectural governance, documenting processes, and staying updated on industry trends while collaborating with Enterprise Architecture teams.
Principal Technical Program Manager - Core Engineering
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No
The Atlassian SPEAR team focuses on enhancing the quality and performance of all Atlassian products by leveraging technology, particularly AI and machine learning, to develop data-driven features. As a Technical Program Manager on this team, you will define and oversee technical programs and success metrics, ensuring alignment with business goals and customer needs. Your role involves collaborating with stakeholders to translate business objectives into actionable technical strategies and managing the entire lifecycle of these initiatives, from planning to execution. You will apply your technical expertise to identify risks and co-develop solutions that foster product quality and reliability. Atlassian offers flexible work arrangements and values a distributed-first approach, enabling employees to work remotely or in-office, depending on personal preferences.
Senior Technical Program Manager - Core Data Platform
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No
The text outlines the role of a Senior Technical Program Manager at Atlassian, emphasizing the goal of shaping a modern technical program management organization to facilitate growth and remove barriers. The position involves creating guardrails to help teams accelerate, along with overseeing the resilience and disaster recovery plans for cloud services. The successful candidate will translate business objectives into technical solutions, define systems programs, and develop action plans related to reliability improvements. The role requires managing the entire lifecycle of technical programs, including prioritization, scoping, and collaboration across various company functions. Atlassian promotes flexibility in work arrangements, allowing employees to choose their working environment, and emphasizes a distributed-first culture for hiring and onboarding.
Principal Program Manager, Growth
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Program Management

Is remote?:

No
At Atlassian, employees have the flexibility to work in various environments, either remotely, in the office, or a mix of both, enabling them to prioritize personal and family needs. The company conducts a distributed-first approach, with virtual interviews and onboarding processes, allowing for hiring across different countries where they maintain legal entities. They are currently seeking a Principal Program Manager to lead their Growth portfolio, reporting to the Head of Program Management. This role involves managing complex dependencies and risks while collaborating with product, design, and engineering teams to ensure alignment with business strategy. The Principal Program Manager will also be responsible for advocating for program management best practices and guiding discussions to facilitate timely project delivery.
Principal Machine Learning Engineer - Central AI
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Engineering

Is remote?:

No
Atlassian offers flexible working options, allowing employees to work from the office, home, or a combination, enhancing their control over personal and professional commitments. The company is currently looking to hire a Principal Machine Learning Scientist for its Central AI team in Bellevue, WA, which supports AI feature development across the organization. The Central AI organization focuses on accelerating AI innovation, creating a cohesive AI infrastructure that ensures collaboration among different product teams at Atlassian. The role of the Principal Machine Learning Scientist involves designing and implementing advanced machine learning algorithms and supporting various teams to integrate AI functionalities into Atlassian products. This position is essential for maximizing AI's potential across the company by fostering a unified foundation for AI initiatives.
Senior Product Designer, Growth
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Design

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Time Zone.

Your future team

We are looking for a Senior Designer to be a key pillar in the Growth Design team. In this role, you will report into the Design Manager, Growth Platform and join an organization consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What you'll do

  • Demonstrate excellence in using experimentation and data-driven design decision-making

  • Advocate the importance of designing for growth across the business

  • Work with product managers, engineering and other partners to define the wider Growth strategy

  • Improve craft quality for all design specializations in your team

  • Bring the perspective and needs of Growth design to larger design strategic projects

  • Contribute to programs outside of Growth design which improve overall design capability

Lead Designer, Growth
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Design

Is remote?:

No

Working at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
This is a remote position. To help our teams work together effectively, this role requires you to be located in or adjacent to Pacific Time Zone.
Your future team
We are looking for a Lead Designer to be a key pillar in the Growth Design team. In this role, you will report into the Head of Design, Growth and join an organization consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

Responsibilities
What you'll do

  • Demonstrate excellence in using experimentation and data-driven design decision-making

  • Advocate the importance of designing for growth across the business

  • Work with product managers, engineering and other partners to define the wider Growth strategy

  • Lead and inspire a high-performing team of design managers and their reports

  • Improve craft quality for all design specializations in your team

  • Bring the perspective and needs of Growth design to larger design strategic projects

  • Contribute to programs outside of Growth design which improve overall design capability

Lead Designer, Growth
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Design

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a Lead Designer to be a key pillar in the Growth Design team. In this role, you will join an organization consisting of multiple teams across North America and Australia. As a high-level individual contributor, you'll lead strategic growth design work across our web and self-serve experiences, all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high-quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on landing new customers and expanding our over 250,000 customer base in 190 countries, having a direct impact on tens of thousands of customers and millions of users!

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position. To help our teams work together effectively, this role requires you to be located in or adjacent to the Pacific Time Zone.

Site Reliability Engineer
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for an engineer who is passionate about scaling cloud services to join our growing SRE team. The SRE team owns the caching infrastructure, tooling, and automation that support Atlassian’s suite of Cloud products.

We'd love it if you had an understanding of modern cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We're looking for an engineer who can analyze and help improve our services and processes to get us to an even higher level of reliability, performance, scalability, and cost efficiency.

Lead Product Designer, AI
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Design

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position. To help our teams work together effectively, this role requires you to be located in or adjacent to Pacific Time Zone.

Your future team

We are looking for a Lead Product Designer to be a key pillar in the AI Design team. In this role, you will report into the Senior Design Manager, AI and join an organization consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic work on Rovo, our flagship AI product. You’re charter is to help customers harness the power of AI and Rovo through onboarding, activation, and adoption of key journeys.

What you'll do:

  • Partner with leadership, stakeholders, cross-functional teams to create a unified view of AI capabilities across Atlassian

  • Lead design projects from creation to execution and be responsible tying back to customer value delivery and outcomes

  • Identify success metrics ensuring design solutions continue to deliver customer value

  • Identify opportunities to enhance our products and accelerate AI and search experiences at Atlassian

  • Have a large amount of ownership and autonomy across the entire design process; rather than designing individual features, you'll define the end-to-end experience

  • Collaborate with some of the industry's smartest (and nicest) people. You'll work with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work

Your background

  • 7+ years of product design experience designing complex or enterprise-level software

  • Experience in AI products across Search, Chat, and Agents

  • Experience in end-to-end UX/product design to design impactful solutions to challenging problems

  • Passion for story-telling, the ability to bring design direction to life with compelling narrative

  • Experience balancing customer needs with business goals, market viability, and technical feasibility

  • Facilitation and cross-functional collaboration skills: you can demonstrate the ability to integrate the work of multiple teams, solicit and synthesize feedback, and facilitate design discussions that lead company wide outcomes

  • Experience measuring success with qualitative and quantitative methods

  • Experience improving process and methodology to increase product value, team velocity and accelerate adoption of new capabilities

Lead Product Designer, Growth
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Design

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Timezon.

Your future team

We are looking for a Lead Designer to be a key pillar in the Growth Design team. In this role, you will report into the Design Manager, Growth Platform and join an organization consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What you'll do

  • Demonstrate excellence in using experimentation and data-driven design decision-making

  • Advocate the importance of designing for growth across the business

  • Work with product managers, engineering and other partners to define the wider Growth strategy

  • Lead and inspire a high-performing team of designers

  • Improve craft quality for all design specializations in your team

  • Bring the perspective and needs of Growth design to larger design strategic projects

  • Contribute to programs outside of Growth design which improve overall design capability

Senior Site Reliability Engineer
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a Senior engineer who is passionate about scaling Cloud services to join our growing SRE team. The SRE team owns the Caching infrastructure, tooling and automation that supports Atlassian’s suite of Cloud products.

The ideal candidate is a technical leader who is aware of current industry trends (particularly those related to reliability). You have experience mentoring and growing team members and love to share your knowledge with others. We'd love it if you brought a deep understanding of modern Cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We're looking for an engineer who can analyze and help improve our services and processes to get us to an even higher level of reliability, performance, scalability, and cost efficiency.

Associate Product Management Intern, 2025 Summer U.S.
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Interns

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Join Atlassian as an intern and spend your summer with us having a direct impact on how millions of users collaborate and use software. The most amazing thinkers—like NASA rocket scientists and Tesla engineers—are coming to us for solutions. We're in the business of developing software to help teams everywhere get amazing ideas on the ground and into the world. Sound like an exciting place to start your career? Here you'll be encouraged to use your imagination and try new things. This unique and "self-running" opportunity as An Associate Product Management intern will give your career a head start with great support from a non-traditional entrepreneurial team and experience in steering the direction of our products. Apply for our Summer 2025 Intern Program and start an awesome career! To learn more about the program go to atlassian.com/apm. Not eligible for Visa sponsorship. Unfortunately, we do not offer U.S. work visa sponsorship to F-1/OPT, J-1/TN, or H-1B student graduates at this time.

What you'll do

You will gain experiences in: conducting customer and partner interviews that translate insight into action, reviewing tech specs for completeness and accuracy, researching and presenting competitive analysis and new market/product opportunities, among other projects. You'll design creative solutions to our customer's greatest challenges - we promise you'll never be bored!

Senior Product Manager, Confluence Mobile
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Product Management

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a Senior Product Manager (Confluence Mobile) at Atlassian, you will advance our mission to unleash the potential in every team. Confluence allows knowledge workers to create, collaborate, and connect their team's knowledge, all in one place.

Join our Confluence Mobile team as we make our native iOS and Android mobile apps a world class experience for our customers and end users. You will be reporting to the product lead for Content Types and Mobile.

You will lead the mobile features that directly drive engagement as well as grow the adoption of Confluence mobile within our largest Enterprises, specifically focusing on the core content consumption and editing experiences. You will partner with other senior Mobile PM’s on the team to bring an inspiring vision to life.

The ideal candidate will have a proven track record of successfully managing and launching innovative mobile applications or features in a fast-paced environment.

*We are looking to hire candidates in PST time zone only.

Key Responsibilities:

  • Define and drive the product roadmap for our mobile apps along with other Mobile PM’s and communicate to leadership as appropriate.

  • Conduct customer research, market research and competitive analysis to identify opportunities and stay ahead of industry trends and inform the product roadmap.

  • Gather and analyze user feedback through various channels to inform product decisions and improve user experience.

  • Lead the product development lifecycle from ideation to launch, ensuring timely delivery and high-quality standards. Work closely with cross-functional teams including engineering, design, marketing, and sales to develop and launch new features and products.

  • Understand the mobile customer journey and use cases to create a solid roadmap of initiatives to grow Confluence Mobile app

  • Collaborate with stakeholders to align product goals with business objectives.

  • Utilize data and analytics to measure product performance, identify areas for improvement/experimentation, and drive product decisions in alignment with the organizational goals.

  • Regularly conduct A/B testing and other experiments to validate product hypotheses and optimize features.

  • Work closely with other PM's and cross-functional teams to ensure appropriate feature prioritization across web and mobile

More about you

You love working hard to make capabilities as amazing as possible for customers. You have prior success setting product vision and strategy and launching excellent products & platforms. You can lead the team through setting clear goals, making decisions, and communicating crisply to your team, to leaders across Atlassian, and to our customers and partners. You’ve got charisma in spades: you’re social and adept at building relationships across product lines and functional groups to make sure we are all on the same page. Previous experience in the fields of collaboration and enterprise software is a plus.

On your first day, we'll expect you to have:

  • 5 years of product management experience, ideally at a fast-growing software company

  • Exceptional ability to prioritize opportunities, balance the needs of our Enterprise customers with those of our business, and clearly communicate the rationale behind your decisions

  • Experience building and launching successful Mobile (iOS and Android) apps and features. Showcase of compelling apps and innovative features you have worked on will go a long way.

  • Strong understanding of mobile technologies, UX/UI principles, and agile development methodologies.

  • You love obsessing over your customers, and working directly with design and engineering to ship delightful products

  • You’ll make sure everyone is on the same page and love to work with you!

It's great, but not required, if you have:

  • BE/BS/BA with an emphasis in technology; Masters or MBA preferred

  • Experience working on AI features

  • Understanding of the Apple and Google app store ecosystem

  • Experience working on Enterprise grade mobile apps

More about our team

The Confluence Cloud Mobile team delivers value to customers faster by providing them a seamless native mobile app experience.

Within Confluence and Mobile teams, we value innovation and creativity by working on exciting and impactful projects that drive business transformation. You will collaborate with a talented and passionate team of professionals and have lot of opportunities for professional growth and development.

Principal Solutions Engineer, Strategic
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a Pre-Sales Solutions Engineer for our strategic business who is passionate about being a product expert in the sales cycle, solving our customers' hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!

In This Job, You Will:

  • Partner with sales teams, partners and larger account teams on transformation deals in large, global accounts with multi-million dollar spend thresholds

  • Engage and build relationships with customers at the C-level and other executive levels, driving to long-standing relationships across the organization

  • participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be

  • Probe for and identify additional opportunities for cross-product/solution expansion

  • investigate, discover, and assess client pain points

  • Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

  • have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams

  • Lead compelling value-based demonstrations, both standard and customized

  • Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

  • Proactively forge strong partnerships with your aligned strategic account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together

  • Help lead cross-functional teams to best support the customer and march toward the same goals

  • Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

  • Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

Principal Business Value Advisor, West AMER
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

We’re Atlassian and help businesses transform and reinvent new ways of working for teams around the world, which is why 83% of Fortune 500 companies use our solutions. We're able to hire eligible candidates for this role who are located anywhere the United Kingdom.

The Business Value Advisory practice focuses on our most strategic accounts globally, working with customers to identify and quantify the value of using Atlassian’s solutions and effectively articulate how and why they can help our customers succeed. This is a unique opportunity to join a growing team as we scale this critical capability and creatively reinvent the future of value selling using generative AI. If this sparks your interest, apply today and chat with our friendly recruitment team further.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

You will be partnering closely with Enterprise Sales, Solution Engineering, Advisory Services and Marketing teams to provide exceptional consultative support to a select number of our largest customers, while also identifying enablement and coaching opportunities to build and mature our overall value-selling framework. You will utilise your extensive knowledge and experience in consultative value discovery, industry research, and financial modeling to deliver exceptional value in customer engagements through prescriptive insights and employing best-practice methodologies.

In this role, you’ll get to:

  • BUILD

    • Be an important part of scaling the practice, which is designed to mature our engagement with our largest, most strategic customers by overlaying our sales teams with business value subject matter expertise.

    • Help evolve our practice through iteration of existing financial models which drives scalable use, and through contributing to the development of the art of value consulting in Atlassian.

  • ENGAGE

    • Work with executive-level stakeholders from our customers to create compelling, credible and defendable business cases centered on the return on investment of Atlassian’s solutions.

    • Leverage internal and external research around our customers' business drivers, market/industry trends, and Atlassian product capabilities to deliver these customised business cases to an executive audience.

  • LEAD

    • Provide thought leadership and expertise on business value at conferences and events

    • Identify, lead, and contribute to the creation and enablement of new resources and assets to support the field (best practices, value-selling support, financial models etc. )

    • Collaborate with sales enablement to establish and provide enablement training on how direct sales and channel partners can best leverage value-based content and collateral for success in their sales pursuits

You will report to the Head of Business Value & Trust at Atlassian and into the Global Solutions function, collaborating with teams around the world. Travel up to 15-20% may be required for this role. Expect to travel ~4-6 per year to internal events like sales kickoffs and team events, of which ~1-2 per year could require international travel to other major geographies (ie. APAC or EMEA). Expect customer-facing travel for onsite customer meetings within your territory, as customer demand for in-person meetings grows.

Principal Data Scientist
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Analytics & Data Science

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

In this role, you will:

  • Collaborate on a variety of product and business problems with a diverse set of cross-functional partners, become a trusted strategic partner, and build credibility through the structure and clarity of your work.

  • Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges.

  • Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them.

  • Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations.

  • Partner with cross-functional teams to inform, influence, and execute strategy decisions

  • Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends.

  • You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian.

  • You will use storytelling techniques to communicate insights broadly, including to company leadership teams.

Principal Program Manager, Strategic Business Operations
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Program Management

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a hybrid role that involves supporting some in-person programs, which will require you to be located near Seattle or San Francisco.

Your future team

We're hiring an experienced Principal Program Manager, reporting into our Internal Innovation Lead of CTO Strategic Initiatives. You will oversee business and site operations across all of North America for Atlassian. As a member of the CTO Strategic Initiatives team, your role will be responsible for driving the successful planning, execution, and delivery of strategic site programs. These programs are crucial in our endeavor to establish a world-class engineering organization and create an exceptional workplace experience for Atlassian's North America employees.

What you'll do

  • Create impact and collaborate with a diverse set of partners on a variety of teams to address business problems including:

  • Build vibrant and productive regional environments where teams work harmoniously, united by Atlassian's core values.

  • Retain and develop talent, that raises the bar for Atlassian engineering organization.

  • Build a culture of 'giving back to the community' in the sites, partnering with Foundation advocates.

  • Work on Diversity Equity & Inclusion programs across teams, and plans to be ahead of the market

  • Become a trusted strategic partner through the structure and clarity of your work.

  • Build and own decision-making framework for issues improving the Americas sites.

  • Establish goals and metrics to measure the effectiveness of site leadership efforts.

  • Provide regular updates and reports on efforts, including progress against goals, project status and market insights.

Principal Solutions Engineer, Strategic
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a Pre-Sales Solutions Engineer for our strategic business who is passionate about being a product expert in the sales cycle, solving our customers' hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!

In This Job, You Will:

  • Partner with sales teams, partners and larger account teams on transformation deals in large, global accounts with multi-million dollar spend thresholds

  • Engage and build relationships with customers at the C-level and other executive levels, driving to long-standing relationships across the organization

  • participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be

  • Probe for and identify additional opportunities for cross-product/solution expansion

  • investigate, discover, and assess client pain points

  • Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

  • have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams

  • Lead compelling value-based demonstrations, both standard and customized

  • Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

  • Proactively forge strong partnerships with your aligned strategic account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together

  • Help lead cross-functional teams to best support the customer and march toward the same goals

  • Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

  • Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

Senior Software Engineer, Loom Media & Intelligence
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Loom is the video communication platform for async work that helps companies communicate better at scale. The Media & Intelligence Team lives at the heart of Loom's product development, providing a set of libraries, services, platforms, and APIs used across our systems to power recording, playback, editing, and advanced AI features.

We are looking for a senior software engineer to contribute to our media systems. You will report to the Senior EM of this team and collaborate with broad cross functional teams. This role can be remote or work from one of Atlassian's US offices.

What you'll do

  • Build the server-side and client-side infrastructure that enables engineering teams to build world-class video messaging products.

  • Design and implement media features that delight our users and differentiate Loom’s products and services from our competitors.

  • Uphold a high standard of engineering excellence because the performance and reliability of media infrastructure directly impact our product experience, hence the perception of Loom’s overall brand.

  • Diagnose and improve the quality of the end-to-end video experience. Optimize our media pipelines to be performant across all the platforms.

  • Display strong ownership and influence over the team's roadmap.

Senior Technical Analyst
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Analytics & Data Science

Is remote?:

No

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Are you excited by the challenge of scaling a fast-growing company through strong analytics and business insights? We’re looking for a Senior Technical Analyst with a passion for systems and process optimization, business intelligence, and driving informed business decisions. In this role you will translate raw/semi-structured/structured data into concise tables that can be leveraged in providing valuable business insights, use analytics to guide initiatives to continuously improve Sales systems and processes, build dashboards tracking those improvements, invent key performance indicators, and more.

An amazing candidate has a background in information systems, data science, applied statistics, economics or a related quantitative field, strong business instincts, proven data analysis & visualization skills, familiarity with sales processes, significant experience working with CRM systems like salesforce.com, and deep technical abilities. This is a senior role, but you might not have all of these things and still be an amazing candidate.

The Role

In this role you will be the trusted advisor to our Sales Systems and Operations team (SS&O). As Atlassian continues to grow in scale, we are consistently improving the framework of internal systems and processes that our Sales teams use to engage with the market in fulfilling our mission to help unleash the potential of every team. SS&O builds and maintains the framework that Sales uses to help current and future customers understand the value of Atlassian products, and ultimately guide them through the purchasing process. There are a myriad of paths forward in making these improvements and it will be your job to provide analytically based guidance in making strategic & tactical decisions, and to measure outcomes.

  • You will conceive, build, maintain, and manage dashboards to monitor the success of the efforts of the SS&O team.

  • Be a subject matter expert on the SS&O team’s data, such as what data is available, which fields are the most reliable and how to connect this data to other key sources.

  • Dig into a variety of large data sets to identify trends, gaps, and opportunities to move business forward.

  • Provide what-if data models and ad hoc analyses to evaluate system & process changes as well as other possible tactical and strategic shifts.

  • Be comfortable working with individual Sales team members to understand current challenges, verify assumptions, and discuss possible solutions.

  • Contribute slides to translate your data visualizations into actual business recommendations for consumption by an executive-level audience, and consult with them on next steps.

  • Consult with data engineers on our scalable data infrastructure for analytics.

  • Leverage data architecture diagrams and documentation to transform and merge data in the raw database layer into more consumable tables for your stakeholders and the reporting they leverage.

  • Use data visualization, statistics, and storytelling to effectively answer open-ended and sometimes vague business questions.

  • Regularly mentor and lead other analysts on challenging projects, as well as sharing your knowledge to help develop your team members.

Senior Principal TPM
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

  • Analyze business objectives, customer needs, product adoption inhibitors and opportunities, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components.

  • Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment.

  • Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around capacity planning, migration efforts, high availability, network architecture, performance optimization, reliability improvements and more. 

  • Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems.

  • Responsible for taking a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making consistent progress against each of these.

  • Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.

  • Manage complex dependencies and projects with a broad scope across the company

Product Marketing Manager, Jira
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Marketing

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Team

As a member of Jira PLG marketing team, you'll be responsible for implementing product-led marketing programs to existing Jira SMB customers to drive adoption, usage, upsell, and expansion efforts. You will working closely with Product Management and Demand Generation to drive alignment around GTM plans, execute campaigns, and stories that effectively articulate the value of Jira to both our technical and non-technical user personas.

Your Role

  • Partner with our customer lifecycle marketing team to drive cohesive customer journeys and campaigns

  • Help influence our go-to-market strategy by bringing market and customer insights to product and customer lifecycle marketing

  • Collaborate with product management to bring the voice of the customer into our roadmap and strategy conversations, aka always being customer-obsessed

  • Be the expert on our solution and use case messaging. Understand when to target customers both in and out of product with those use cases while also building the right assets and messaging that drives them to engage

  • Stay on top of customer, market, and competitive research to continuously shape messaging and campaigns

Head of Engineering
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Atlassian is looking for an Engineering Leader to join the Confluence Cloud Engineering team and drive strategy and execution for scaling Confluence’s services to support the next generation of large enterprise customers. We are looking for a leader passionate about building systems at scale. You will lead a world-class data engineering practice, shape up technical strategy and system architecture, and take responsibility for Confluence’s overall scalability and security posture.

You will partner with product, platform engineering, and peers and senior stakeholders across product engineering on multiple programs. This position will report to the Head of Engineering for Confluence Monetization & Enterprise.

You are passionate about technology, software architecture, and scalable systems. While highly technical, you are also able to connect the dots between low-level engineering projects and the ultimate impact these investments have on customer experiences.

You have experience managing managers and a record of attracting and growing talent through hiring, mentoring, and hands-on career development. You foster an inclusive environment where all points of view are welcomed and encouraged, while also maintaining high standards for delivery and execution.

What you'll do

  • Lead an engineering organization of 4 different teams focusing on reliability, scalability, security, and compliance

  • Drive technical strategy and execution for efficiently scaling Confluence Cloud to support the next generation of enterprise customers

  • Collaborate with partners across product, engineering, and program management functions to influence the Confluence product roadmap in support of reliability and scale

  • Foster an engineering culture of high performance and world-class delivery, while supporting your teams with empathy and investing in their career growth

  • Collaborate with SRE on projects to optimize the interaction between services and infrastructure

  • Collaborate with Finance on capacity planning and estimation

Senior Technical Analyst
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Analytics & Data Science

Is remote?:

No

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Are you excited by the challenge of scaling a fast-growing company through strong analytics and business insights? We’re looking for a Senior Technical Analyst with a passion for systems and process optimization, business intelligence, and driving informed business decisions. In this role you will translate raw/semi-structured/structured data into concise tables that can be leveraged in providing valuable business insights, use analytics to guide initiatives to continuously improve Sales systems and processes, build dashboards tracking those improvements, invent key performance indicators, and more.

An amazing candidate has a background in information systems, data science, applied statistics, economics or a related quantitative field, strong business instincts, proven data analysis & visualization skills, familiarity with sales processes, significant experience working with CRM systems like salesforce.com, and deep technical abilities. This is a senior role, but you might not have all of these things and still be an amazing candidate.

The Role

In this role you will be the trusted advisor to our Sales Systems and Operations team (SS&O). As Atlassian continues to grow in scale, we are consistently improving the framework of internal systems and processes that our Sales teams use to engage with the market in fulfilling our mission to help unleash the potential of every team. SS&O builds and maintains the framework that Sales uses to help current and future customers understand the value of Atlassian products, and ultimately guide them through the purchasing process. There are a myriad of paths forward in making these improvements and it will be your job to provide analytically based guidance in making strategic & tactical decisions, and to measure outcomes.

  • You will conceive, build, maintain, and manage dashboards to monitor the success of the efforts of the SS&O team.

  • Be a subject matter expert on the SS&O team’s data, such as what data is available, which fields are the most reliable and how to connect this data to other key sources.

  • Dig into a variety of large data sets to identify trends, gaps, and opportunities to move business forward.

  • Provide what-if data models and ad hoc analyses to evaluate system & process changes as well as other possible tactical and strategic shifts.

  • Be comfortable working with individual Sales team members to understand current challenges, verify assumptions, and discuss possible solutions.

  • Contribute slides to translate your data visualizations into actual business recommendations for consumption by an executive-level audience, and consult with them on next steps.

  • Consult with data engineers on our scalable data infrastructure for analytics.

  • Leverage data architecture diagrams and documentation to transform and merge data in the raw database layer into more consumable tables for your stakeholders and the reporting they leverage.

  • Use data visualization, statistics, and storytelling to effectively answer open-ended and sometimes vague business questions.

  • Regularly mentor and lead other analysts on challenging projects, as well as sharing your knowledge to help develop your team members.

Group Product Manager, Growth
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Product Management

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Growth team at Atlassian is the key to accelerating Atlassian's revenue growth by helping customers discover our products, showing how we can help solve their biggest team challenges, and removing the friction to purchase. Atlassian has 250k+ customers and serves users from a variety of industries, spanning Healthcare to Technology. The Growth team is a horizontal team, working across Atlassian's product suite, to inflect growth trajectories of our business.

We're hiring a Group Product Manager to help us land & expand customers through free to paid conversion and our Land + Cross-flow motions, reporting to the Head of Product for Land & Expand. Join us as we unleash the power of teams all over the world!

What you'll do

  • Identifying strategies to attract and convert new customers to Atlassian across our flagship products

  • Coach, manage and mentor a team of 5 Product Managers to help them define strategy, deliver outcomes and improve their craft

  • Drive data literacy. You know how to use data to make better decisions without getting stuck in analysis paralysis.

  • Maintain a customer-centric approach, focusing on the impact across our existing customer base and exploring opportunities to reach new customers.

  • Succeed in a matrixed and experimentation-driven culture, with an emphasis on rapid iterations, testing and learning

Senior Principal Product Manager, Global Experiences
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Product Management

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Global Experiences is newly formed organization in Atlassian with an ambitious mission to unite Atlassian’s portfolio of products through core user experiences. We focus on building and delivering delightful UX for all key user personas (Buyer, Admin, End user and Developers).

As Senior Principal Product Manager in Global Experiences Platform, you will have a director-level role on the Atlassian platform team as an individual contributor with substantial input on both strategy and execution. We are transforming Atlassian product suite into a collaborative work management solution for every team. Reporting directly to the Head of Product for Global Experiences, you will focus on creating a platform for delivering world class user experience that will appeal to any team in an organisation for their work management needs. You will operate as an expert with deep experience working with executive leaders, and an ability to immediately contribute to complex, high-impact projects. You will engage as the subject matter expert with strategic customers .You will have a unique opportunity to shape the future of work by extending Atlassian’s capabilities beyond its traditional market.

Responsibilities

  • You will develop product strategy across multiple large teams on a multi-year time horizon considering technical execution, GTM tactics, and business upside.

  • You have a nuanced understanding building platforms to deliver delightful user experiences and driving adoption of the platform across an organization.

  • Prioritising for the fastest path to high impact balancing the needs of our users with those of the business and clearly communicate the rationale behind your decisions

  • Partner with research, data science, and design to deeply understand where the user experience is not currently meeting the bar.

  • Ensuring Jira is integrated into Atlassian's overall system of work and overarching product portfolio.

  • You embody the art and science of product management within the Global Experience team by setting the bar for “what good looks like.”

Senior Principal Product Manager, API & Extensibility
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Product Management

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As Senior Principal Product Manager for API and Extensibility, you will have full autonomy to fundamentally alter the prioritization of extensibility. This will unlock customer value through a more productive Atlassian, more innovative partner apps and enabling enterprise customizations. Reporting directly to our Head of Economy you will partner cross-functionally with product teams, partnership, ecosystem, platform and marketing to deliver on and drive the adoption of APIs and extensibility. Without extensibility our Ecosystem can’t function and without improvements to extensibility, our Ecosystem can’t innovate. The strategy and roadmap you own will affect not just our developer partners but Atlassian teams and enterprise customers. You will operate as an expert with deep experience working with executive leaders, and an ability to immediately contribute to complex, high-impact projects.

This is a remote position but to help our teams work together, this role requires you to be located in the PST time zone only.

If you are passionate about driving innovation through API and Extensibility strategies and enjoy working in a collaborative environment, we would love to hear from you! Apply now to lead the way in shaping Atlassian's future.

Responsibilities:

  • Lead the development, definition, and execution of the API and Extensibility strategy.

  • Collaborate with cross-functional teams within Atlassian to ensure alignment and successful implementation.

  • Define and set appropriate Objectives and Key Results (OKRs) to drive organizational changes and meet strategic goals.

Principal ML Product Manager, Growth Platform
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Product Management

Is remote?:

No

We are looking for an experienced ML Product Manager to join our Growth Platform team. We are in the early days of development on a new platform that will dramatically improve the quality of customer messaging at Atlassian and turbocharge the growth of the business. You will join a squad of high-performing and collaborative PMs, Engineers, and Designers who have gotten initial traction and are ready to start scaling.

In this role, you will work at the intersection of Advertising, Recommendation, and Messaging Platforms, leveraging your knowledge of machine learning, experimentation methodologies, and data-driven decision-making. A strong understanding of experimentation frameworks (A/B testing, multivariate testing, etc.) is essential, and direct experience with ML ranking systems is highly preferred.

You will partner closely with engineering and data science teams to build features and drive innovation across our platform, ensuring we deliver personalized, impactful messaging to our customers at scale.

If you are passionate about leveraging user-centric approaches to drive product adoption and growth, we would love to hear from you.

This role will report into the Head of Product - Growth Platform.

In this role you will:

  • Drive the product vision and roadmap for the messaging platform

  • Collaborate with cross-functional teams (engineering, design, data science) to execute on the roadmap

  • Leverage data and experimentation to continuously improve product performance

  • Lead efforts to integrate ML ranking systems for more personalized customer experiences

  • Monitor and analyze key product metrics to identify opportunities for improvement

Portfolio Management Lead - Atlassian Ventures
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Other

Is remote?:

No

The Atlassian Ventures is hiring an essential member of the team to expand portfolio management function. This role will have direct exposure to senior leaders at Atlassian and an opportunity to network and organize with the Atlassian Ventures portfolio and industry leaders. 

Reporting to the Head of Atlassian Ventures, this role will drive and maintain robust operations and community surrounding the Atlassian Ventures portfolio. With an eye on customer service and a passion for scaling partner-based motions, this role will be highly cross functional. You will collaborate with Atlassian internal product, GTM, marketing/comms, channel and marketplace teams to ensure Atlassian Ventures’ portfolio companies can grow and expand within Atlassian’s ecosystem. This isn’t an investment role, but rather centered around post-investment support of the growing portfolio.

The ideal candidate will have exposure to SaaS/cloud software and a combination of business operations, business development, customer success and/or strategy experience within an enterprise technology company or a platform team at a VC firm. This individual should be comfortable collaborating with technical teams, communicating with internal and external executives, driving cross-functional alignment, and context switching between implementation details and high-level strategy. This individual should be a self-starter and comfortable jugging competing priorities.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

  • Manage a community of startup founders and operators 

  • Plan and execute online and offline events to foster collaboration and learning across The Atlassian Ventures community; may include workshops, founder forums, dinners, and events

  • Liaise and coordinate with technical strategy team on product integrations and support sales enablement of portfolio companies within Atlassian’s GTM organization

  • Develop instructional online content/portal to guide portfolio companies how to leverage Atlassian resources

  • Develop content marketing materials to build Atlassian Ventures brand

  • Build a metrics driven organization through evolved reporting, dashboards, and tracking channels to provide actionable insight on performance and growth opportunities

  • Experiment and refine new channels to drive value to Atlassian Ventures portfolio

  • Quarterback partner marketing requests and track effectiveness of co-marketing activities 

  • Drive regular communication with portfolio companies to understand what they need in order to scale; Be a proactive partner to help them achieve those goals. 

  • Network with Atlassian’s internal teams to build strong relationships and connections for Atlassian Ventures

  • Connect startups to other companies and founders within our network for business development and internal mentors for guidance and support  

  • Participate in Venture Capital partnership/platform communities to leverage best practices

Global Lead, Sales Strategy & Performance for Enterprise Strategy & Planning Market
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, our mission is to empower our customers to thrive in the modern, digital economy. With a multi-billion-dollar software business, we serve over 300,000 paying customers and millions of users worldwide.

Atlassian powers the collaboration that helps teams accomplish what would otherwise be impossible alone. From space missions and climate change, to bugs in code and remote equipment requests, no task is too large or too small with the right team, the right tools, and the right practices. As we enter the next wave of growth, we aspire to accelerate customer value realization through increasingly connected Atlassian solutions.

We are looking for a seasoned strategic leader in Enterprise Strategy & Planning to join us in delivering profitable Enterprise performance and growth. This individual will understand the market and competitive landscape, shape market distribution strategies from demand gen through post sales for our direct and channel businesses, represent the voice of the customer back to stakeholders in product, co-own long range planning with stakeholders across the business, understand business performance and accelerate outcomes through implementation of measurable initiatives and programs. Join our global team dedicated to propelling Atlassian's success by accelerating the growth of one of our most rapidly expanding solutions!

Atlassian’s Enterprise Strategy & Planning capabilities helps leaders build critical understanding how their organization’s strategies are delivered through the work that has been prioritized and executed upon. This critical pillar complements the rest of Atlassian’s System of Work, helping businesses foster alignment, facilitate connection, and promote autonomy.

  • Drive Sales & Success strategy (including direct and channel) for Enterprise Strategy & Planning, building on deep market and competitive insights, feedback from cross-functional peers and quantitative assessment. You will define clear strategies for what we will and will not do in the face of uncertainty to build a sustainable value proposition in the market.

  • Build and maintain deep cross-functional partnerships across Atlassian, including at the executive level. Co-drive long range planning with Marketing and Product counterparts (and deep input from Sales & Success leadership).

  • Engage with customers and represent the voice of the customer back to product and other stakeholders, including quantitative and qualitative insights. Work with core account teams to innovate when appropriate in the customer journey and engagement models.

  • Monitor business performance and understand key drivers of KPIs across the end-to-end customer journey for Atlassian’s suite of Enterprise Strategy & Planning offerings. Understand P&L performance for individual products as well as solution area overall.

  • Be accountable for strategies to accelerate performance or inject change, identify levers and implement plans. Where necessary, resolve prioritization conflicts with Sales & Success leadership, Marketing and Product.

Senior Principal TPM
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

  • Analyze business objectives, customer needs, product adoption inhibitors and opportunities, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components.

  • Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment.

  • Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around capacity planning, migration efforts, high availability, network architecture, performance optimization, reliability improvements and more. 

  • Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems.

  • Responsible for taking a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making consistent progress against each of these.

  • Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.

  • Manage complex dependencies and projects with a broad scope across the company

Global Lead, Service Management Sales Strategy & Performance
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, our mission is to empower our customers to thrive in the modern, digital economy. With a multi-billion-dollar software business, we serve over 300,000 paying customers and millions of users worldwide.

Atlassian powers the collaboration that helps teams accomplish what would otherwise be impossible alone. From space missions and climate change, to bugs in code and remote equipment requests, no task is too large or too small with the right team, the right tools, and the right practices. As we enter the next wave of growth, we aspire to accelerate customer value realization through increasingly connected Atlassian solutions.

We are looking for a seasoned strategic leader in Service Management to join us in delivering profitable Enterprise performance and growth. This individual will understand the market and competitive landscape, shape market distribution strategies from demand gen through post sales for our direct and channel businesses, represent the voice of the customer back to stakeholders in product, co-own long range planning with stakeholders across the business, understand business performance and accelerate outcomes through implementation of measurable initiatives and programs. Join our global team dedicated to propelling Atlassian's success by accelerating the growth of one of our most rapidly expanding solutions!

Our Jira Service Management (JSM) solution has consistently innovated within the market, and leads in Forrester’s ESM Wave. Atlassian’s approach to service management brings development, IT, and business together on a single, AI-powered platform to deliver great experiences at high velocity.

  • Drive Sales & Success strategy (including direct and channel) for Service Management, building on deep market and competitive insights, feedback from cross-functional peers and quantitative assessment. You will define clear strategies for what we will and will not do in the face of uncertainty to build a sustainable value proposition in the market.

  • Build and maintain deep cross-functional partnerships across Atlassian, including at the executive level. Co-drive long range planning with Marketing and Product counterparts (and deep input from Sales & Success leadership).

  • Engage with customers and represent the voice of the customer back to product and other stakeholders, including quantitative and qualitative insights. Work with core account teams to innovate when appropriate in the customer journey and engagement models.

  • Monitor business performance and understand key drivers of KPIs across the end-to-end customer journey for Atlassian’s suite of Service Management offerings. Understand P&L performance for individual products as well as solution area overall.

  • Be accountable for strategies to accelerate performance or inject change, identify levers and implement plans. Where necessary, resolve prioritization conflicts with Sales & Success leadership, Marketing and Product.

Global Lead, Cloud Sales Strategy & Performance
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, our mission is to empower our customers to thrive in the modern, digital economy. With a multi-billion-dollar software business, we serve over 300,000 paying customers and millions of users worldwide.

Atlassian powers the collaboration that helps teams accomplish what would otherwise be impossible alone. From space missions and climate change, to bugs in code and remote equipment requests, no task is too large or too small with the right team, the right tools, and the right practices. As we enter the next wave of growth, we aspire to accelerate customer value realization through increasingly connected Atlassian solutions.

We are looking for a seasoned strategic leader to join us in delivering profitable Enterprise Cloud performance and growth. This individual will understand the market and competitive landscape, shape market distribution strategies from demand gen through post sales for our direct and channel businesses, represent the voice of the customer back to stakeholders in product, co-own long range planning with stakeholders across the business, understand business performance and accelerate outcomes through implementation of measurable initiatives and programs. Join our global team dedicated to propelling Atlassian's success by accelerating the growth of one of our most rapidly expanding solutions!

  • Drive Sales & Success strategy (including direct and channel) for our cloud business, building on deep market and competitive insights, feedback from cross-functional peers and quantitative assessment. You will define clear strategies for what we will and will not do in the face of uncertainty to build a sustainable value proposition in the market.

  • Build and maintain deep cross-functional partnerships across Atlassian, including at the executive level. Co-drive long range planning with Marketing and Product counterparts (and deep input from Sales & Success leadership).

  • Engage with customers and represent the voice of the customer back to product and other stakeholders, including quantitative and qualitative insights. Work with core account teams to innovate when appropriate in the customer journey and engagement models.

  • Monitor business performance and understand key drivers of KPIs across the end-to-end customer journey for Atlassian’s suite of cloud offerings. Understand P&L performance for individual products as well as solution area overall.

  • Be accountable for strategies to accelerate performance or inject change, identify levers and implement plans. Where necessary, resolve prioritization conflicts with Sales & Success leadership, Marketing and Product.

Senior Manager, Services Strategy
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Program Management

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s enterprise customers are prolific in our everyday life and our tools contribute to the things we use and see every single day! We recognise these customers' unique needs, driven by characteristics such as size, compliance requirements, organizational structure or risk appetite, across Cloud and Data Center deployments.

We are looking for an experienced and strategic leader to manage our Services Offers Team. As the Manager of Professional Services Offers, you will design and deliver both paid and complimentary service solutions tailored to customer needs across all post-sales segments, ensuring clear differentiation and value at every level. Your expertise in service design will be essential to enhancing operational efficiency and maximizing customer outcomes.

Key Responsibilities:

  • Service Offer Design:

    • Develop and launch a comprehensive portfolio of services, including implementation (hands-on keyboard), project management, and Technical Account Management (TAM).

    • Design both monetized and free services that align with the customer journey and provide value across all post-sales segments (enterprise, mid-market, and SMB).

    • Create scalable offers that address different levels of customer needs, ranging from self-service to high-touch engagement.

  • Implementation & Ongoing Service Leadership:

    • Lead the development of end-to-end implementation services, focusing on hands-on execution that accelerates product adoption and time to value.

    • Build frameworks for ongoing services such as project management, TAM, and operational support to ensure continuous customer success.

  • Monetization Strategy:

    • Define the strategy for monetized services, identifying opportunities to upsell or cross-sell professional services to generate additional revenue streams.

    • Create pricing models for paid services, ensuring competitive positioning in the market.

  • Level of Service Design:

    • Develop clear definitions for paid vs. free services, ensuring value differentiation for customers.

    • Implement service tiers and segmentation strategies to offer tailored experiences across all post-sales segments.

  • Cross-Functional Collaboration:

    • Work closely with Customer Success, Sales, and Product teams to ensure alignment between services and the overall customer success strategy.

    • Partner with finance and operations to ensure efficient resource allocation, budgeting, and forecasting for professional services.

  • Team Leadership & Development:

    • Lead and mentor a team of service delivery professionals, fostering a culture of customer-centricity and operational excellence.

    • Drive professional development within the team, ensuring they are equipped to deliver high-quality services and customer outcomes.

Qualifications:

  • Proven experience in building and scaling professional services teams and offers within a technology or SaaS environment.

  • Strong background in implementation, project management, and Technical Account Management (TAM) services.

  • Expertise in designing paid and free service offerings across post-sales segments (enterprise, mid-market, SMB).

  • Deep understanding of service monetization strategies, including pricing models and revenue generation.

  • Experience working cross-functionally with Customer Success, Sales, and Product teams to drive service alignment and value creation.

  • Strong leadership skills with a track record of building high-performing teams.

  • Excellent communication, negotiation, and relationship management skills.

Preferred Experience:

  • Experience in a SaaS company, with a strong understanding of customer success and post-sales strategies.

  • Knowledge of customer success metrics and how professional services contribute to them.

  • Familiarity with Gainsight, Salesforce, or similar tools is a plus.

Why Join Us?

This is a key leadership role in shaping the future of our professional services and driving customer success through innovative, scalable, and value-driven service offerings. You’ll have the opportunity to make a direct impact on the customer experience while driving new revenue opportunities for the business.

Global Lead, Teamwork Foundations Sales Strategy & Performance
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, our mission is to empower our customers to thrive in the modern, digital economy. With a multi-billion-dollar software business, we serve over 300,000 paying customers and millions of users worldwide.

Atlassian powers the collaboration that helps teams accomplish what would otherwise be impossible alone. From space missions and climate change, to bugs in code and remote equipment requests, no task is too large or too small with the right team, the right tools, and the right practices. As we enter the next wave of growth, we aspire to accelerate customer value realization through increasingly connected Atlassian solutions.

We are looking for a seasoned strategic leader in work management to join us in delivering profitable Enterprise performance and growth. This individual will understand the market and competitive landscape, shape market distribution strategies from demand gen through post sales for our direct and channel businesses, represent the voice of the customer back to stakeholders in product, co-own long range planning with stakeholders across the business, understand business performance and accelerate outcomes through implementation of measurable initiatives and programs. Join our global team dedicated to propelling Atlassian's success by accelerating the growth of one of our most rapidly expanding solutions!

Atlassian’s mission to unleash the potential of every team is part every product we build. But how do businesses grow profitably when cross-functional teams fail to collaborate efficiently and effectively? And why is collaboration so difficult? Atlassian’s investment in Teamwork Transformation will put you in the front seat of the next stage in market evolution.

  • Drive Sales & Success strategy (including direct and channel) for Teamwork Foundations, building on deep market and competitive insights, feedback from cross-functional peers and quantitative assessment. You will define clear strategies for what we will and will not do in the face of uncertainty to build a sustainable value proposition in the market.

  • Build and maintain deep cross-functional partnerships across Atlassian, including at the executive level. Co-drive long range planning with Marketing and Product counterparts (and deep input from Sales & Success leadership).

  • Engage with customers and represent the voice of the customer back to product and other stakeholders, including quantitative and qualitative insights. Work with core account teams to innovate when appropriate in the customer journey and engagement models.

  • Monitor business performance and understand key drivers of KPIs across the end-to-end customer journey for Atlassian’s suite of Teamwork Foundations offerings. Understand P&L performance for individual products as well as solution area overall.

  • Be accountable for strategies to accelerate performance or inject change, identify levers and implement plans. Where necessary, resolve prioritization conflicts with Sales & Success leadership, Marketing and Product.

Lead Principal Engineer, Enterprise
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $279,600 - $372,800

Zone B: $251,600 - $335,500

Zone C: $232,100 - $309,400

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

We're hiring a Lead Principal Engineer to join Team Enterprise, reporting into our Head of Engineering, Enterprise Platform. This team is solving some of the most important problems for Atlassian, moving and enabling Enterprise customers in the cloud and applying enterprise thinking across the entire family of Atlassian products to benefit all customer cohorts. This position would work across ~1000+ engineers, solving the most complex and impactful problems within the entire team, providing technical direction, prioritization, design, architecture, and hands-on coding. You will work on projects spanning: security (data leak protection, thread detection, data privacy, access security, BYOK, encryption), compliance (FedRAMP, HIIPA, SOC2, etc.), cell-based architecture, scale and performance, and tenant management.

In this Role you will

  • Define and articulate a compelling vision and roadmap for multiple pillars/projects across Team Enterprise

  • Partner across engineering teams to take on company-wide projects

  • Influence and inspire technical teams by setting an example of engineering excellence in design, architecture, code, and development practices

  • Design and code systems that are testable, maintainable, reliable, secure, and scalable

  • Mentor and coach engineers and engineering managers

  • Be a trusted advisor to heads of engineering within Team Enterprise and across the company

  • Uncover future needs and challenges while also digging into our current and most important engineering challenges

  • Stay up to date with new technologies and assess their impact on Atlassian trajectory

Senior Principal Program Manager, Growth
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Program Management

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

We're hiring a Senior Principal Program Manager, reporting to our Head of Program Management for Growth.

As a Senior Principal Program Manager, you will help shape our Program Management organisation as a senior individual contributor. The goal is to steer a critical Growth program working closely with the teams and product, design and engineering leaders.

You will have diverse program management capabilities and will guide successful outcomes by influencing others and going deep into issues. Also, you will understand the business strategy and align the technical teams to this to accelerate the program.

What you'll do

  • Manage large technical programs that span multiple teams and product areas

  • Manage often high-volume and high complexity dependencies and risks between teams by aligning partners and escalating

  • Report on success metrics for programs including major risks

  • Be a partner on the product and delivery strategy with the leadership team

  • Guide, facilitate and close technical discussions to unblock program outcomes

  • Apply your technical understanding to support and negotiate delivery timelines

  • Advocate for change in program management and deliver best practices

Senior Machine Learning Engineer
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is seeking a Senior Machine Learning Scientist to join our Central AI team located in Bellevue WA. The Central AI organization constructs the fundamental infrastructure, data pipeline, frameworks, models, and other capabilities to expedite AI feature development throughout the entire company.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

What you’ll do

As a Senior Machine Learning engineer, you will work on the development and implementation of the cutting edge machine learning algorithms, training sophisticated models, collaborating with product, engineering, and analytics teams, to build the AI functionalities into each Atlassian products and services. Your daily responsibilities will encompass a broad spectrum of tasks such as designing system and model architectures, conducting rigorous experimentation and model evaluations, and providing guidance to junior ML engineers. Your role is pivotal, stretching beyond these tasks, ensuring AI's transformative potential is realized across our offerings.

Senior Product Designer, Loom Enterprise Admin Experience
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Design

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

About Loom x Atlassian

Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 20M users across 350k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.

Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz. Atlassian acquired Loom in 2023, in order to scale video at work everywhere.

The Role

Loom is looking for a Senior Product Designer who will lead the Loom Admin experience end-to-end across the Loom core product and integrations within the Atlassian product suite, reaching millions of people inside the Loom and Atlassian products they already use. You will report into the Head of Design at Loom. This is a remote role. To help our teams work together, you must be located between PST and EST.

You'll collaborate with product management and engineering to define the problem space and roadmap on how Loom will grow and expand to enterprise customers. You'll embrace a deep understanding of the admin/buyer persona and advocate for the user in order to define, design, and deliver innovative solutions that will deliver both user needs and business impact.

What You'll Do

  • Impact millions of users globally as you empower them to maximize the full potential of Loom and Atlassian products

  • Lead and deliver complex and high-impact product design projects that help raise the quality bar for our users - from conceptual models to UI design.

  • Contribute to Loom's strategy on continued upmarket growth and expansion to enterprise customers from a user's perspective

  • Collaborate with a range of cross-functional teams (including Engineering, Product Management, Research, Design, Marketing, and Data Science) across our Atlassian product portfolio.

  • Conduct user research with our admin/buyer persona, using various methods and principles to gain insights into customer needs and inform design solutions.

  • Contribute to our Design System by creating new components, templates, and guidelines

  • Mentor designers and contribute to cultivating a design culture that yields designers to do their best work

Lead Principal Developer Solutions Consultant
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we are on a mission to unleash the potential of every team. We are looking for a highly skilled and experienced Principal Developer Solutions Consultant. In this role, you will be a key player in designing, developing, and implementing advanced AI solutions using Atlassian's Forge platform and Rovo, a key component of Atlassian's Central AI initiative. You will act as a consultant, guiding our key customers and internal teams on the solution development and design of AI agents, designed to enhance team workflows by automating repetitive tasks and providing intelligent insights to their organization and key stakeholders. Your role is pivotal, stretching beyond these tasks and ensuring AI's transformative potential is realized across our offerings. Since this is an emerging motion with our customers, you’ll also be charged (as a team) with developing and iterating on the framework to communicate the potential and limitations of Agents and . A key measure of success will be executing tailored demos and proof of concepts with customers and, in collaboration with solution engineering and Sales leadership, building a handoff, qualification and prioritization process.

Key Responsibilities:

  • Solution Design: Lead the solution design and architecture of complex AI solutions using the Forge platform. Define the technical roadmap and ensure alignment with business objectives.

  • Development: Develop and deploy sophisticated Rovo agents tailored to specific client needs. Utilize Forge modules such as ai:agent and ai:action to create intelligent and responsive agents.

  • Consultation: Act as a trusted advisor to clients and internal teams, providing expert guidance on AI integration, best practices, and innovative solutions.

  • Customization: Customize and extend Rovo agents to perform specialized tasks, integrate with third-party APIs, and utilize advanced Forge features.

  • Project Management: Oversee the end-to-end project lifecycle, from requirements gathering and solution design to development, testing, and deployment.

  • Collaboration: Work closely with cross-functional teams, including product managers, designers, and other developers, to ensure successful project delivery.

  • Mentorship: Mentor and guide junior developers, fostering a culture of continuous learning and improvement.

  • Innovation: Stay abreast of the latest advancements in AI and Forge development, and proactively explore new opportunities to enhance our solutions.

Qualifications:

  • Experience: Extensive experience in developing applications using Atlassian Forge or similar platforms. Proven track record of delivering complex AI solutions.

  • AI Expertise: Deep understanding of AI concepts, including natural language processing, machine learning, data analytics and prompt engineering to garner consistant results from AI Solutions.

  • Technical Skills: Proficiency in programming languages such as JavaScript, TypeScript, or Python. Strong experience with API integration and cloud services.

  • Problem-Solving: Exceptional problem-solving skills and willingness to solve ambiguous and complex problems, as well as the ability to navigate through uncertain situations, break down complex challenges into manageable components, and develop innovative solutions for our customers.

  • Nail & Scale: Familiar with piloting approaches to make fast progress and ultimately designing for scale across a global field organization.

  • Customer First Mindset: Oriented for testing approaches directly with customers with a keen appreciation for customer problems.

  • Communication: Excellent communication skills, both written and verbal, with the ability to convey technical concepts to diverse audiences.

  • Leadership: Demonstrated leadership abilities, with experience in project management and team mentorship.

Preferred Qualifications:

  • Atlassian Products: In-depth knowledge of Atlassian products like Jira, Confluence, and JSM.

  • Engineering Leadership & Developer Experience: Experience with guiding Developer teams and Engineering leadership on how to build on and customize the Atlassian platform.

  • Forge Modules: Expertise in Forge modules such as ai:agent and ai:action.

  • AI Ethics: Strong understanding of ethical considerations in AI development and deployment.

  • Consulting Experience: Previous experience in a consulting role, with a proven ability to manage client relationships and deliver tailored solutions.

  • Communication Skills: Ability to communicate and explain data science concepts to diverse audiences, craft a compelling story

  • Technical Skills: Background in SaaS based-architectures, integration methods, and security considerations

  • Expertise in Python or Java with and the ability to write performant production-quality code, familiarity with SQL, knowledge of Spark and cloud data environments (e.g. AWS, Databricks)

  • Identifying customer business challenges; providing insights that help decision-makers discover opportunities and the value of addressing them with Atlassian’s Cloud solutions to achieve better long-term results.

  • Ensure the voice of the customer is represented inside of Atlassian, contributing direct and actionable feedback to both internal Product teams in their specific solution area(s)

  • Collaborate with cross-functional teams across Sales and GTM teams, CSS, Channel and other internal and external Partner teams to support the client, identify and promote new and expansion opportunities, and drive success.

  • Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Senior Engineering Manager, Platform
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. To help our teams work together effectively, this role is fully remote, but requires you to be located in a US Time Zone.

We're searching for a Senior Engineering Manager to join Atlassian. As a Senior Engineering Manager, you'll be a technical leader and people manager, responsible for guiding the team to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team. You will manage a group of 10-18 engineers on a Backend Software Engineering Team and work closely with your design and product management counterparts to build user journeys that unleash the potential of our future customers.

Your Future Team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers. As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket. We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

  • Inspire innovation and operational excellence

  • Own the delivery of critical projects in a microservices environment

  • Be the engineering voice in our quarterly planning process

  • Build an open, trusting, operationally mature culture

  • Participate in hiring planning and other budgeting exercises

  • Collaborate in technical/architectural discussions, provide direction and drive decision-making

Senior Engineering Manager, Product
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. To help our teams work together effectively, this role is fully remote, but requires you to be located in a US Time Zone.

We're searching for a Senior Engineering Manager to join Atlassian. As a Senior Engineering Manager, you'll be a technical leader and people manager, responsible for guiding the team to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team. You will manage a group of 10-18 engineers on a Full Stack Software Engineering Team and work closely with your design and product management counterparts to build user journeys that unleash the potential of our future customers.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers. As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket. We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

  • Inspire innovation and operational excellence

  • Own the delivery of critical projects in a microservices environment

  • Be the engineering voice in our quarterly planning process

  • Build an open, trusting, operationally mature culture

  • Participate in hiring planning and other budgeting exercises

  • Collaborate in technical/architectural discussions, provide direction and drive decision-making

Senior Full Stack Software Engineer
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in a US timezone.

We're looking for a Senior Fullstack Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

What You'll Do:

  • You will guide the technical direction and implementation of large-scale product features

  • Evaluate trade-offs between correctness, robustness, performance and customer impact to ensure we build the right solution

  • Collaborate with product, design and engineering to influence product strategy and direction

  • Ship well-tested, secure, reliable, and maintainable code while keeping our customers best interests in mind

  • React to how our product is used in the wild, and help to fix bugs and production issues as they occur

  • Contribute to code reviews, documentation, and complex bug fixes with security, performance and reliability in mind

  • Mentor and level up the skills of your teammates by sharing your expertise

Principal Backend Software Engineer
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in a US timezone. Your future team We're looking for a Principal Backend Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

What you'll do

  • Regularly unblock challenges faced in the software development cycle, from technical design to launch

  • Create solutions that are used by other teams and products - Determine plans-of-attack on large projects

  • Routinely solve complex architecture challenges and apply architectural standards and start using them on new projects

  • Lead code reviews and documentation and take on complex bug fixes, especially on high-risk problems

  • Set the standard for meaningful code reviews - Partner across engineering teams to take on company-wide projects

  • Transfer your depth of knowledge from your current language to excel as a Software Engineer

  • Mentor more junior members of the team

Principal Full Stack Software Engineer
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in a US timezone.

We're looking for a Principal Fullstack Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

In this role, you will:

  • Understand the user journey and user funnel

  • Collaborate with product, design and engineering to influence product strategy and direction

  • You will guide the technical direction and implementation of large-scale product features

  • Evaluate trade-offs between correctness, robustness, performance and customer impact to ensure we build the right solution

  • Debug inefficiencies on the team and fix them

  • Ship well-tested, secure, reliable, and maintainable code while keeping our customers best interests in mind

  • Contribute to code reviews, documentation, and complex bug fixes with security, performance and reliability in mind

  • Mentor and level up the skills of your teammates by sharing your expertise

  • Improve the growth engineering team through mentoring

  • Identify blockers to ensure software engineering excellence (design principles and patterns, unit testing, performance engineering, best practices for security and privacy)

Scaled Sales Associate, JSM (Portuguese Speaking)
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

Scaled Sales Associates are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the Scaled Sales Associate to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product specialists and Marketing organization.

Scaled Sales Associates are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.

You will report to the Sales Manager of your geography.

This is a remote job.

Responsibilities

In this role, you will:

  • Provide exceptional customer engagement by chat, email, Zoom, and phone channels, ensuring a positive and personalized customer experience

  • Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB

  • Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services

  • Capture customer insights such as trends and paint points to help optimize product and marketing strategies and improve customer satisfaction

Global Lead, Software Development Sales Strategy & Performance
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, our mission is to empower our customers to thrive in the modern, digital economy. With a multi-billion-dollar software business, we serve over 300,000 paying customers and millions of users worldwide.

Atlassian powers the collaboration that helps teams accomplish what would otherwise be impossible alone. From space missions and climate change, to bugs in code and remote equipment requests, no task is too large or too small with the right team, the right tools, and the right practices. As we enter the next wave of growth, we aspire to accelerate customer value realization through increasingly connected Atlassian solutions.

We are looking for a seasoned strategic leader in Software Development Sales Strategy to join us in delivering profitable Enterprise performance and growth. This individual will understand the market and competitive landscape, shape market distribution strategies from demand gen through post sales for our direct and channel businesses, represent the voice of the customer back to stakeholders in product, co-own long range planning with stakeholders across the business, understand business performance and accelerate outcomes through implementation of measurable initiatives and programs. Join our global team dedicated to propelling Atlassian's success by accelerating the growth of one of our most rapidly expanding solutions!

Atlassian’s business was build by and for software developers and - from Jira to the newest offerings in our product suite - continues to be a pillar to drive success for our customers. Despite major gains in cloud computing and AI, software teams across every industry face increased friction getting in the way of their ability to deliver value. The explosion of new cloud services, APIs, distributed teams, frameworks, and more, have created an environment where the rate of complexity is outpacing innovation. To address these challenges, Atlassian empowers organizations to take an end-to-end approach to world-class software development.

  • Drive Sales & Success strategy (including direct and channel) for our Software Development market, building on deep market and competitive insights, feedback from cross-functional peers and quantitative assessment. You will define clear strategies for what we will and will not do in the face of uncertainty to build a sustainable value proposition in the market.

  • Build and maintain deep cross-functional partnerships across Atlassian, including at the executive level. Co-drive long range planning with Marketing and Product counterparts (and deep input from Sales & Success leadership).

  • Engage with customers and represent the voice of the customer back to product and other stakeholders, including quantitative and qualitative insights. Work with core account teams to innovate when appropriate in the customer journey and engagement models.

  • Monitor business performance and understand key drivers of KPIs across the end-to-end customer journey for Atlassian’s suite of Software Development offerings. Understand P&L performance for individual products as well as solution area overall.

  • Be accountable for strategies to accelerate performance or inject change, identify levers and implement plans. Where necessary, resolve prioritization conflicts with Sales & Success leadership, Marketing and Product.

Scaled Sales Associate JSM
Atlassian
San Francisco , United States - - - Unknown - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Scaled Sales Associates are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the Scaled Sales Associate to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product specialists and Marketing organization.

Scaled Sales Associates are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.

You will report to the Sales Manager of your geo

This is a remote job.

Senior Program Manager, Monitoring, Evaluation, and Learning
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Program Management

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the United States (West Coast) or Australia.

Your future team

The Atlassian Foundation is a global team with 25+ members based in Australia, India, USA and the Philippines. At the highest level, our strategy and work comprises three core elements:

  • We back social impact teams with a powerful combination of Atlassian’s funding, people, and product & practices to help them collaborate to achieve their missions.

    • We maintain a key focus on Education changemakers to help young people from under-resourced communities build the skills they need to work and thrive.

  • We empower Atlassians to be the change they seek, through a scalable, incentive-driven approach to volunteering and giving.

  • We revolutionise corporate philanthropy by motivating and supporting business to embed social impact into their DNA through the Pledge 1% movement we co-founded.

Role Details

We are seeking a Monitoring, Evaluation, and Learning Lead to join the Atlassian Foundation team. Reporting to the Director of Strategy and Impact, you will be responsible for the monitoring, evaluation, and learning activities across the Foundation's programmes and portfolios.

As our programme portfolio has expanded in size and complexity, there is a growing need for strategic programme design, systematic impact monitoring, evidence-based decision-making, and learning processes. In 2024, enhancing our strategic learning activities stands as a top priority for the Foundation.

You will lead the establishment of a comprehensive, organization-wide approach to strategic learning and evaluation. You will guide the Foundation team through the entire MEL process, from designing frameworks and data collection processes to analysis, progress tracking, and measurement. Additionally, you will cultivate a culture of learning and evaluation within the organization, driving collaborative change, mentoring and training the team, and advising leadership.

Key Responsibilities

In this role, you will:

  • Develop and implement an impact (MEL) framework for the Foundation's strategy, programmes, and partnerships in collaboration with team members.

  • Define methods to assess progress towards the Foundation's overarching goals and implement this approach across programmes.

  • Integrate MEL into diverse programs to enhance the Foundation's ability to measure, track, and evaluate program quality and effectiveness.

  • Assist programme teams in developing theories of change, defining outcomes, assessing progress, analyzing data, and deriving insights to improve program design and delivery.

  • Ensure high-quality, timely, valid, and verifiable data collection, reporting, analysis, and learning.

  • Collaborate with the Foundation's Technology and Data Lead to develop data collection systems and optimize data management systems for monitoring and evaluation.

  • Produce customized reports to provide a comprehensive overview of project progress and impact.

  • Foster a culture of learning, experimentation, inquiry, risk tolerance, and learning from failures.

  • Support the professional development of team members in impactful program design and impact measurement.

  • Provide technical support and upskilling in monitoring and evaluation, data collection and analysis, and learning agenda development.

  • Synthesize and communicate insights in collaboration with the Foundation Communications Lead to support evaluation and learning efforts.

  • Collaborate with the Director of Strategy and Impact to align learnings with ongoing strategy refinement and resource allocation for desired impact.

Senior Live Stream Events Technician
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Atlassian Corporate Engineering (ACE)

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a hybrid position. To help our teams work together, you need to be in the US Pacific timezone within easy commute of our San Francisco or Seattle offices which you may need to attend as often as weekly. Periodic domestic and International travel is likely.

Our Workplace Technology Collaboration team is comprised of people with backgrounds in live streaming, collaboration tech design and office technology fit outs including meeting rooms, town halls and studios. We work with partners to design town hall and events spaces and to host live streams from these spaces and external venues to deliver an amazing hybrid experience for all staff regardless of their location

We're hiring a Senior Live Stream Events Technician, reporting to the Workplace Collaboration Manager. You are an experienced Live Streaming Technician with a background in delivering high-quality live streamed events. Here, you'll be a founding member of a new sub-team focussed on the technical aspects of making these events a pleasure to attend regardless of the hosting location.

Your future team

Our Workplace Technology Collaboration team is comprised of people with backgrounds in live streaming, collaboration tech design and office technology fit outs including meeting rooms, town halls and studios. We work with partners to design town hall and events spaces and to host live streams from these spaces and external venues to deliver an amazing hybrid experience for all staff regardless of their location

We're hiring a Live Stream Events Technician, reporting to the Workplace Collaboration Manager. You are an experienced Live Streaming Technician with a background in delivering high-quality live streamed events. Here, you'll be a founding member of a new sub-team focussed on the technical aspects of making these events a pleasure to attend regardless of the hosting location.

What you'll do

  • You'll be the technical point of contact (POC) for events and gatherings with AV and/or streaming requirements. Your role involves coordinating with internal teams and partners to offer technical and subject matter expertise for the seamless execution of events under WPT's umbrella. These include Town Halls, seminars, webinars, in-office Team Gatherings, hackathons and off-sites.

  • Essential to the role is your genuine fascination and love for technology and events, along with a continuous improvement mindset. You recognize the significance of not just facilitating the technical aspect, but of developing positive customer relationships throughout your journey at Atlassian.

  • There is opportunity to lead this team on a global level over time

Senior Product Manager, Confluence AI
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Product Management

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together, this role requires you to be located in the Pacific Time Zone.

Your future team and role

As a Senior Product Manager on the AI team for our Confluence product, you will play a pivotal role in driving the development and integration of cutting-edge AI technologies into Confluence, empowering our users to work smarter, more efficiently, and more collaboratively. Your customers are end users as well as internal feature teams who will leverage your work to implement AI at scale.

In this role, you will:

  • Lead the strategy and roadmap for AI initiatives within Confluence

  • Work with a cross-functional team of engineers, designers, data scientists, and other discipline leads to deliver high-quality AI functionality and features to end users

  • Collaborate closely with internal Confluence teams to support the integration of AI capabilities into their feature development process, ensuring alignment with AI program goals and coherence of experiences

  • Work closely with partner teams, including central platform teams, to align on vision, strategy, and execution plans for AI initiatives across Atlassian products

  • Define key results (KRs) and metrics to measure the success and impact of AI features, and use data-driven insights to iterate and improve

  • Meet regularly with customers to gather feedback and requirements, and to obtain a deep understanding of customer pain points

  • Stay informed about industry trends, emerging technologies, and competitive landscape related to AI and machine learning, and leverage this knowledge to drive innovation within Confluence

  • Act as a subject matter expert on AI technologies and methodologies, providing guidance and mentorship to team members and stakeholders

  • Communicate effectively with stakeholders at all levels of the organization, including executive leadership

Your background:

  • 6+ years of experience in product management, with a focus on AI, machine learning, or related technologies

  • Proven track record of successfully leading cross-functional teams to deliver complex software projects and successfully iterating on functionality through experimentation

  • Strong understanding of AI and machine learning concepts, with experience in applying these technologies to real-world products and solutions.

  • Excellent communication and interpersonal skills, with the ability to convey complex ideas to both technical and non-technical stakeholders

  • Demonstrated ability to thrive in fast-paced environments with high levels of ambiguity, where priorities may shift rapidly and flexibility is essential for success.

Principal Engineer, Distribution at Loom
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassian acquired Loom to lead in remote first, asynchronous work. With Loom's async video expertise and Atlassian's team collaboration understanding, we aim to innovate and empower customers for richer collaboration. Join us on our mission to make the impossible possible.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. To help our teams work together effectively, this role is fully remote, but requires you to be located between PT and ET.

We're looking for a Principal Full Stack Software Engineer to join the Loom Distribution Engineering team. This team is responsible for working across the stack to build new distribution channels and high-quality, seamless experiences that help users discover and engage with our products. As the technical lead for this team, you will drive continued innovation and own application quality across these experiences and the backend services that power them.

In this role, you will:

  • Regularly tackle the largest and most complex problems on the team, from technical design to launch

  • Guide the technical direction and implementation of large-scale product features

  • Be a champion across the Atlassian organisation for continually raising the technical bar and evangelising a high technical standard

  • Enforce modern paradigms and help others to use GraphQL, Node.js, and React in a modern, scalable way

  • Transfer your depth of knowledge and share best engineering practices to improve engineering excellence

  • Mentor and grow the next generation of technical leaders at Atlassian

  • Partner with leads across RnD disciplines to define a compelling product and technical strategy

Principal Site Reliability Engineer
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Site Reliability Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a reliability expert who is passionate about scaling Cloud services to join our growing SRE teams. An ideal candidate is someone who is aware of current industry trends (particularly those related to reliability) and who thrives on working with a diverse set of partners, who can articulate the business impact of a problem and can also dive deep into the technical solution.

We'd love it if you brought a deep understanding of modern Cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We're looking for an engineer who can analyse and help improve our services and processes to get us to an even higher level of reliability, performance, scalability, and cost efficiency. You'll achieve this by crossing team and functional boundaries to advocate for reliability methodologies and will work with a variety of platform, product and SRE teams to both build reliability into our platform and drive adoption of those practices into our products. In other words, you'll be the driving force for change! You will report directly to a Senior Engineering Manager.

Senior Manager, TA Enablement (Experience & Programs)
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

People

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our Talent Acquisition Enablement Team is comprised of people with backgrounds in program management, operations, technology. We drive transformational and continuous improvement for Talent Acquisition, with a keen focus on efficiency, technology innovation, operational excellence, and quality data and experiences.

We're hiring an experienced people manager with a proven track record in driving strategy and business impact to join our TA Enablement leadership team. The ideal person for this role is someone who is passionate about process and operational excellence, recruiting, and data. This position reports to the Global Head of Talent Acquisition Enablement. For this remote role, we’re looking for someone in the Pacific Time Zone to ensure sufficient collaboration time with current team members in the United States, Australia, Europe, Philippines, and India.

What you'll do

  • Lead a team of Program Managers and Candidate Experience (Scheduling) team members driving core TA programs to ensure recruiting success

  • Lead programs with experts across the business in HR, finance, operations, technology and people data to implement integrated strategies

  • Partner with regional and international counterparts to ensure alignment to global processes

  • Improve the recruiting system with a focus on operational effectiveness, process and system efficiency, tech/tooling, change management, and recruiter/hiring manager enablement operations

  • Analyze and report on program and candidate experience outcomes and impact using industry standard approaches and benchmarking to make data-driven recommendations for continuous improvement

  • Enable your team to drive enablement programs, specifically around process excellence

  • Build relationships with cross-functional partners and stakeholders across Talent Acquisition to deliver on the TA Enablement team's roadmap and programs of work

  • Partner with our DEI team on programs aimed at improving our inclusiveness through the recruiting process and attracting underrepresented talent

  • Provide strategic direction, talent acquisition expertise, and guidance to the business on new trends, benchmarks, and policies

Principal Software Engineer - Regulated Industries
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

Responsibilities

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

  • Regularly tackle the largest and most complex problems on the team, from technical design to launch

  • Deliver solutions that are used by other teams and products

  • Determine plans-of-attack on large projects

  • Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

  • Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

  • Set the standard for thorough, meaningful code reviews

  • Partner across engineering teams to take on company-wide initiatives spanning multiple projects

  • Transfer your depth of knowledge from your current language to excel as a Software Engineer

  • Mentor more junior members

Chief of Staff to Head of Data
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Enterprise Business Services

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific timezone.

We're hiring a Chief of Staff (CoS), aligned to support our Head of Data (~650 data org size) within Atlassian Corporate Engineering. The Chief of Staff (CoS) is a critical individual contributor role that combines strategic leadership and operational excellence to be a trusted advisor and leader for their team, requiring either previous experience in a relevant domain or demonstrated aptitude to advise in a new domain. Chiefs of Staff at Atlassian are expected to impact the organization in the following ways:

  • Prioritization: ensures the leader(s) are focusing on the most important priorities for the day/week/month, helps create bandwidth by representing leader(s) in key meetings in their stead, keeps leaders accountable for commitments, while helping keep reports accountable for results.

  • Amplifier: amplifies the team by helping the team become more effective and being responsible for executing special projects. Examples can include investigating root causes of departmental challenges and connecting teams to solve them, drafting strategy for growth, scale, or evolution, and leading cross functional initiatives.

What you'll do

  • Directing strategic business initiatives from development through successful execution under the guidance of senior leadership and department heads.

  • Acting as a liaison with staff, executives, and senior leaders to manage and deliver project updates, proposals, and planning.

  • Supervising daily operations in collaboration with senior managers and department leaders by performing tasks such as generating correspondence, planning, and coordinating departmental activities.

  • Assisting executive team members in determining and prioritizing business strategies based on their schedules.

  • Cultivating relationships with all employees to enhance the efficiency and responsiveness of existing operations while contributing to developing new operational strategies through collaboration on special projects with executives.

  • Serving as a subject-matter expert by handling inquiries, developing action plans, and supporting the preparation and dissemination of communications.

  • Enhancing current processes and streamlining organizational procedures for improved efficiency and productivity.

  • Providing recommendations to department leaders for improving organizational teamwork through consultation services.

Sr. Readiness Manager, Customer Success
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your Future Team

At Atlassian, our Customer Success Enablement team is a dynamic blend of creativity and data-driven insights, designed to empower our post-sales teams to deliver exceptional customer experiences. As a Senior Customer Success Readiness Manager, you'll be an integral part of this team, reporting to the Manager of Sales & Success Readiness. You'll act as a strategic partner, content creator, program owner, and mentor, driving behavioral change to benefit both our business and our customers. Our team excels in designing learning programs, creating e-learnings, async content and training sessions, and supporting transformative initiatives to boost customer satisfaction and retention.

What You'll Do

  • Lead strategic enablement activities to ensure our Customer Success teams master the necessary knowledge, tools, and assets to enhance customer relationships with Atlassian solutions.

  • Develop and oversee engaging learning sessions and training content, working closely with cross-functional teams such as Product, Marketing, Sales, and Customer Support.

  • Identify learning needs and design tailored training sessions, incorporating diverse activities and techniques to enhance the learning experience.

  • Contextualize and refine product and marketing messages to align with customer success strategies.

  • Design dynamic project roadmaps focused on improving customer outcomes, selecting suitable methodologies and developing contingency plans.

  • Collaborate with Customer Success Leadership to foster a coaching culture, improving engagement across Customer Success Managers, Global Renewals, and Advisory Services teams.

  • Utilize tools like Salesforce, Gainsight, and Highspot to align enablement with product updates, customer campaigns, and events.

  • Uphold and share Atlassian's core values across the organization.

Background Experience & Competencies

  • Experience: A minimum of 5 years in customer-focused roles, including customer success training or support, with at least 2 years in enablement or training at a B2B enterprise tech company.

    • Proven track record of enhancing customer satisfaction, retention rates, and overall customer experience.

    • Experience in managing customer relationships and achieving retention, growth, and profitability goals.

  • Skills: Mastery of excellent communication, project planning, and strategic sales planning. Proficiency with tools like Salesforce, Gainsight, and other relevant platforms.

  • Behaviors: Collaborative, customer-centric, data-driven, and goal-oriented, with a strong ability to build cross-functional relationships.

  • Knowledge: Deep understanding of organizational offerings, industry segments, customer lifecycle methodology, and success technologies.

  • Education: Bachelor’s degree required; Master’s degree or equivalent is a plus.

DEI Talent Development and Retention Specialist
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

People

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Summary:
We are seeking a passionate and experienced Talent Retention Specialist with a strong focus on Diversity, Equity, and Inclusion (DEI). This role will be responsible for developing and implementing programs aimed at retaining a diverse workforce and ensuring an inclusive work environment. The ideal candidate will have a deep understanding of DEI research and a proven track record in human resources and talent management.

Key Responsibilities:

  • Develop and implement comprehensive DEI-focused talent retention strategies to reduce turnover and increase employee satisfaction among underrepresented groups.

  • Work with our People Insights team to scope and regularly assess employee engagement and satisfaction through surveys, listening sessions, and other feedback mechanisms, with a focus on DEI.

  • Analyze DEI-related data to identify trends and areas for improvement in retention efforts.

  • Collaborate with HR team members, talent team, and business leaders to address DEI-related retention challenges and implement solutions.

  • Create and manage DEI programs focused on career development, mentorship/sponsorship, and employee recognition, ensuring they meet the needs of diverse employee groups.

  • Develop and facilitate DEI training sessions and workshops tailored dor leaders to enhance employee engagement and retention.

  • Monitor the effectiveness of DEI retention programs and make adjustments as necessary.

  • Support sustainable ERG growth and development as a retention tool. Work with ERG Chairs to build strategies and budgets that support community engagement and retention.

  • Stay up-to-date with industry trends and best practices in DEI and talent retention.

  • Provide regular reports to senior management on DEI retention metrics and program outcomes.

Sales Manager - MidMarket West
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities:

  • Leading and managing a team of mid-market account executives to achieve sales targets and revenue goals within the mid-market segment.

  • Developing and implementing strategic sales plans and initiatives to penetrate and expand market share in the mid-market segment.

  • Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets.

  • Setting performance goals and metrics for the sales team and monitoring their progress towards meeting these goals.

  • Recruiting, hiring, and onboarding new members of the sales team as needed to support business growth objectives.

  • Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction

  • Analyzing sales data and market trends to identify opportunities for growth and improvement.

  • Conducting regular performance evaluations and providing feedback to the sales team to drive continuous improvement.

  • Managing key client relationships and participating in high-level negotiations and discussions as needed.

  • Providing regular updates and reports on sales performance to senior management.

  • Staying informed about industry trends, competitor activities, and market dynamics within the mid-market segment.

Your Background

  • 5 years experience in Sales & 2+ years of management experience

  • Strong a track record of success

  • Experience using CRM, Pipeline Management, and Analytic tools

  • Motivated and inspired to coach, enable, and mentor selling professionals

  • You are someone who wants to challenge the traditional Sales Model and optimize sales processes.

  • You love working in a fast-paced international environment, take the initiative to get stuff done, try new things and love sharing your findings with your team.

Chief of Staff to Head of Data
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Enterprise Business Services

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific timezone.

We're hiring a Chief of Staff (CoS), aligned to support our Head of Data (~650 data org size) within Atlassian Corporate Engineering. The Chief of Staff (CoS) is a critical individual contributor role that combines strategic leadership and operational excellence to be a trusted advisor and leader for their team, requiring either previous experience in a relevant domain or demonstrated aptitude to advise in a new domain. Chiefs of Staff at Atlassian are expected to impact the organization in the following ways:

  • Prioritization: ensures the leader(s) are focusing on the most important priorities for the day/week/month, helps create bandwidth by representing leader(s) in key meetings in their stead, keeps leaders accountable for commitments, while helping keep reports accountable for results.

  • Amplifier: amplifies the team by helping the team become more effective and being responsible for executing special projects. Examples can include investigating root causes of departmental challenges and connecting teams to solve them, drafting strategy for growth, scale, or evolution, and leading cross functional initiatives.

What you'll do

  • Directing strategic business initiatives from development through successful execution under the guidance of senior leadership and department heads.

  • Acting as a liaison with staff, executives, and senior leaders to manage and deliver project updates, proposals, and planning.

  • Supervising daily operations in collaboration with senior managers and department leaders by performing tasks such as generating correspondence, planning, and coordinating departmental activities.

  • Assisting executive team members in determining and prioritizing business strategies based on their schedules.

  • Cultivating relationships with all employees to enhance the efficiency and responsiveness of existing operations while contributing to developing new operational strategies through collaboration on special projects with executives.

  • Serving as a subject-matter expert by handling inquiries, developing action plans, and supporting the preparation and dissemination of communications.

  • Enhancing current processes and streamlining organizational procedures for improved efficiency and productivity.

  • Providing recommendations to department leaders for improving organizational teamwork through consultation services.

Sr. Program Manager, TA Data Enablement
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Program Management

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our Talent Acquisition Enablement Team is comprised of people with backgrounds in program management, operations, technology. We drive transformational and continuous improvement for Talent Acquisition, with a keen focus on efficiency, technology innovation, operational excellence, and quality data and experiences.

We're hiring an experienced Data Program Manager with a proven track record in driving strategy and business impact with data analytics. The ideal program manager is someone who is passionate about data, champions delivery excellence, and understands the importance of enabling quality data to drive organizational performance.

 

What you'll do

  • Drive the program strategy for data initiatives, ensuring alignment with TA goals and objectives

  • Leverage your experience in advanced analytics and data visualization to drive a deeper understanding of TA performance through insights that help shape our overall strategy

  • Collaborate with cross-functional teams, including data scientists, analysts, and engineers to drive data initiatives that create efficiency and unlock quality data

  • Ensure TA delivery teams have access to the data they need to run their teams, and drive enablement in reporting usage to enhance data driven execution

  • Stay current with industry trends and advancements in analytics tools and methodologies to drive innovation and best practices

  • Analyze and report on program and performance outcomes and impact using industry standard approaches and benchmarking to make data-driven recommendations for continuous improvement

 

Channel Practice Development Lead, AI & Rovo
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Summary:

The Channel Go-To-Market (“GTM”) team focuses on accelerating partner revenue through solution adoption by designing and operating GTM initiatives, enablement coursework and programs, as well as, actively managing the development of a set of focus partners to accelerate their ability to market, sell and implement Atlassian’s cloud solution offerings.

As the Channel Practice Development Lead, AI and Rovo, you will own the practice development framework end to end to accelerate Atlassian’s partner capabilities to drive market momentum for AI and Rovo solution offerings. This role requires a transformative leader that will be pivotal in developing Atlassian channel capabilities to market, sell and implement Atlassian’s AI offerings.

We’re looking for an experienced partner solution professional that can act as a subject matter expert on AI, providing insights and thought leadership to internal and external stakeholders. The ideal candidate should possess a diverse skill set, including exceptional communication and social skills, as well as technical, enablement and GTM proficiency. The role requires a proven track record in cross-team collaboration, program & project management, and execution capabilities.

Job Responsibilities:

  • Partner with cross functional teams to create and execute strategic partner plans focused on Atlassian’s AI + Rovo solution offering

  • Develop a channel practice development framework, enablement roadmap and key initiatives focused on driving partner capabilities to support customers at all stages of their AI lifecycle

  • Evangelize partner’s AI + Rovo value proposition internally and externally with partners

  • Collaborate with Atlassian sales, partner solutions architects, enablement and product teams to aide partners in the development of compelling AI offerings

  • Understand the sales and technical requirements of partners and their customers and work along side Atlassian partner and enablement teams to guide Atlassian partners on their development of AI + Rovo practices and capabilities

  • Evangelize AI and Rovo solution offerings across the partner ecosystem 

  • Review partner solution capabilities and provide best-practice and strategic guidance that enhances their sales and implementation performance for Atlassian’s AI offerings

Senior Engineering Manager - Corporate Security
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Security

Is remote?:

No

Job Description

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity.

Our Corporate Security team is responsible for partnering with IT and building world-class enterprise security to help secure Atlassian data and systems. We're looking for a Corporate Security Manager, reporting to the Head of Corporate Security to lead our US-based remote team. You’ll have the opportunity to improve security for every Atlassian and make impactful changes to the way we work.

You’ll bring your experience to grow and lead a team of corporate security engineers to build out protections on enterprise endpoint systems (all three, but heavy on Apple), secure corporate network infrastructure, partner with IT to address enterprise risk, and engineering software to help secure our Atlassian TEAM.

The role offers a great chance to work with a wide variety of teams, tech stacks, and SaaS providers in a highly dynamic environment.

The candidate must be located in Pacific Time Zone for this position.

In this role, you’ll get to:

This person will work for the team that is responsible for securing the Atlassian’s internal systems and data. They will be expected to lead on project and initiatives within the following security domains:

  • Infrastructure / Network Security

  • Endpoint / Browser Security

  • Vendor Security / TPRM

  • Identity & Access Management (IAM)

  • Data Loss Prevention (DLP)

  • Zero Trust

  • Insider Threats

  • Make a real difference to Atlassian security and privacy

  • Lead big organizational and technical change

  • Do interesting diverse technical work, your way.

More about you

We’re looking for individuals who can adapt quickly, be flexible and enjoy working in a variety of areas. To be successful, you must thrive on autonomy and open work.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $190,500 - $253,900

Zone B: $171,400 - $228,500

Zone C: $158,100 - $210,800

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

 

On your first day, we’ll expect you to have:

  • Experience building and leading security teams

  • Strong stakeholder management skills

  • Experience with security program development and uplift

  • Experience in infrastructure security with an emphasis on endpoint security, network security, and/or supply chain risk management.

  • Affinity for growing teams and helping people succeed

Senior Data Scientist, Loom
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Analytics & Data Science

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your Future Team
We’re looking to add a Senior Data Scientist to the Loom Product team to help us drive activation, engagement and retention by driving value for both creators and viewers on our platform. The Core Product team at Loom is taking AI-led bets to transform video creation and editing, we’re looking for an data science excelling in using data insights to shape the team’s direction.

We use rich, complex datasets and for wide variety of analytical tasks, ranging from conducting ad-hoc research, creating dashboards, building funnels, designing and evaluating tests, crafting complex database queries and ETL pipelines, and developing sophisticated predictive models. The ideal candidate will be data-driven, intellectually curious, and a clear communicator.

Your Role

  • Collaborate on a variety of product and business problems with a diverse set of cross-functional partners and become a trusted strategic partner through the structure and clarity of your work.

  • Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges.

  • Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them.

  • Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations.

  • Partner with cross-functional teams to inform, influence, and execute strategy decisions

  • Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends.

  • You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian.

Senior Program Manager, Renewals Strategy & Risk Mitigation
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Position Overview: We are seeking a highly motivated Program Manager for Churn Management to join our CX Strategy team. This role will support Global Customer Success, Advisory Services, and Renewals and will play a crucial role in developing and implementing strategies to forecast, reduce customer churn and, increase customer retention. The ideal candidate will possess strong skills in data analysis, customer retention, relationship management, and strategic planning, with a focus on identifying and addressing the root causes of churn.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Role and Responsibilities

  1. Program Development: Create program concepts and strategies aimed at attaining churn targets.

  2. Program Oversight: Oversee churn management programs to assist with forecasting, risk mitigation, and churn management.

  3. Cross-functional Collaboration: Represent CSM and customers in cross-functional programs/work streams focused on churn mitigation programs.

  4. Customer Feedback Utilization: Translate customer feedback data and survey results into program attributes that drive new customer impact and outcomes.

  5. GTM Strategy Execution: Ensure successful execution of the Global Customer Success GTM strategy.

  6. Change Management: Drive change management initiatives to ensure successful adoption of new processes, features, and tools.

  7. Stakeholder Relationship Building: Build strong relationships with internal stakeholders and external partners to foster collaboration and achieve adoption goals.

  8. Operations: Manage renewal and success team strategy and operations to ensure efficiency and scalabilty.

Qualifications:

  • Experience: 5+ years in program management, preferably in SaaS or software industries, with a proven track record of driving adoption and engagement initiatives.

  • Strategic Thinker: Strong strategic thinking and problem-solving skills, with the ability to develop and execute complex adoption programs.

  • Analytical Skills: Proficiency in data analysis and interpretation to drive insights and decision-making.

  • Communication Skills: Excellent communication and presentation skills, with the ability to influence and collaborate effectively across all levels of the organization.

  • Project Management: Demonstrated experience in managing cross-functional projects with tight deadlines and competing priorities.

  • Customer Focus: Passion for understanding customer needs and delivering exceptional customer experiences.

Preferred Skills:

  • Experience with Atlassian products or similar collaboration tools.

  • Knowledge of agile methodologies and practices.

Education:

  • Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field. Advanced degree preferred.

Senior Software Engineering Manager - Trello - Remote
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Trusted by over 50 million users, Trello is the visual collaboration tool that crafts a shared perspective on any project. We serve 1 Billion API requests per day, and handle 1.5 million concurrent users at peak.

As a Senior Engineering Manager on Trello, you'll be a technical leader and people manager, responsible for guiding a team of 12-18 developers to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team.

You will partner with product and design and work with teams across Trello and Atlassian to create new experiences, helping support Trello's product strategy and affecting important metrics. This is a great role for leaders who love to solve challenging user problems and coach their teams to ship value quickly and iteratively.

To help our teams work together, this role is fully remote, but requires you to be located in US-based timezones. You will report to the Head of Engineering for the Trello Experiences group.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

  • Help your team ship features quickly and safely as our team grows in size, providing them with the tooling and processes needed for success.

  • Improve operational abilities of the team, pushing innovation and quality

  • Grow your team members' careers and keep them engaged.

  • Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.

  • Help to coordinate the team's work in partnership with product management and design peers.

  • Work with your engineering manager peers to improve Trello's engineering team and processes.

Anaplan Model Builder/Architect- Topline
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Finance & Accounting

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

our future team

Anaplan is the primary planning tool for the FP&A team, and we are continuing to accelerate our growth in the platform. We are hiring an experienced Anaplan Model Builder and Architect to bolster and accelerate our Topline planning journey, focussing on both our Data Center and Cloud deployments. You will report directly to the Anaplan Team lead within FP&A, working with a great team of other certified Anaplan Solution Architects and Master Anaplanners.

We want you to bring your Anaplan experience to Atlassian, and help us build a world-class experience for a world-class team. If this is something that excites you, then we'd love to have you onboard!

This can be a remote position. With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location. Your future team is distributed across Australia and the US.

What you'll do

  • Collaborate with our Topline FP&A team and manage Anaplan-based implementation projects end-to-end;

    • You will lead functional design workshops, prototyping solutions and deploy Anaplan solutions with our partners

    • You will be part of our Anaplan Centre of Excellence, and be the lead architect on components of our connected planning suite

  • Evolve Anaplan models to support the wider Atlassian team, promoting Anaplan model governance principles and applying a best-in-class design and approach to Anaplan model building

  • Work with several Data Analytics team around the business to identify and integrate accurate data into our Anaplan models

  • Help develop documentation and training materials for our Anaplan end-users, and support them in their day-to-day use of the platform

Head of Sales Analytics, Post-Sales
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Analytics & Data Science

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, we are on a mission to reinvent B2B selling. We have built a multi-billion fast-growing business by focusing on converting free trials into happy customers. As a Director of Sales Analyst Pre-Sales, you will be integral to this. You will work directly with our Field Operations teams to ensure we optimize our customer engagements.

This highly visible role is a hybrid of traditional jobs in Sales operations and strategic planning. You should be familiar with SaaS go-to-market framework and have experience engaging with C-level executives and GMs.

On the Sales Analytics team, we love solving chunky business problems. Our goal is to support our business partners and use a data-driven approach to accelerate Atlassian's top line growth. We support teams across the “go-to-market” function and we are part of the broader Revenue Operations family here at Atlassian.

This is a remote position. To help our teams work together effectively, this role requires you to be located in AMER. You will report to the Head of Sales Strategy & Analytics.

What you'll do

  • Direct a team that supports the Channel and Customer Success Organizations.. You will partner closely with multiple groups and lead your team to create best-in-class standard reporting & analytics.

  • Work with the global Partner & Customer Success leaders to drive recommendation for improvement plans. There are multiple levers Sales Leadership can pull and it is our job to identify the correct one.

  • Participate as a critical contributor of change management and go-to-market projects. Identify root cause and execute related projects to improve team performance around key customer lifecycle and conversion metrics.

  • Be the driver of planning modeling, capacity planning, ad-hoc analytics, and lead internal quarterly business reviews

Head of Supplier & GTM, Commercial Legal
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Legal

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a talented attorney and leader to join our growing Commercial & Global Business Operations (GBO) Legal Team to lead our newly combined Supplier Legal and Go-To-Market (GTM) Legal sub-teams. In this role you will work with leaders across the Legal department and business to shape and drive our efforts to accelerate our customers' journey to the cloud. At the same time, you will be the thought leader who sets the course and helps implement innovation in all aspects of how we provide legal support for our commercial endeavors, to help Atlassian scale and continue its 🚀growth. Are you a curious, agile and forward-looking builder excited about the opportunity to effect change and grow your career in a dynamic and values-oriented environment? Then you might be the person we're looking for!

This position will report directly to the Deputy General Counsel, Commercial & Global Business Operations Legal Team.

In this role, you'll get to:

  • Lead the newly-merged Commercial Legal Supplier & GTM teams. As leader, you’ll be responsible for overseeing legal support for all commercial negotiations for inbound licensing and purchasing, as well as the full range of commercial legal counseling and support associated with our managing our supply chain and preparing our products and services for market. You will partner closely with the Head of Product Counsel and other Legal leaders, as well as an array of cross-functional business leaders including those in Procurement, Growth, Marketplace, Ecosystems, Pricing & Packaging, Commerce, Trust & Security, Product, Engineering, Marketing, and Finance.

  • Manage a team of 6+ seasoned legal professionals, consisting of commercial counsel, contract managers, and compliance professionals. Alongside managing and developing your team, your responsibilities will entail budget management, coordination of external counsel, goal setting, and organizational planning for delivering efficient, scalable legal support for Atlassian’s rapidly growing and evolving business.

  • Partner closely with Legal team and business stakeholders, to develop and implement the resources (templates, playbooks, training, tools, and team plays) that empower the Supplier and GTM team to deliver world-class support, including the use of AI, automation and data analytics in our ways of working.

  • Set a course and lead key projects on behalf of the Legal team that support our cloud transformation efforts, from initial brainstorming and engagement of stakeholders through building project roadmaps, change management, execution, and measuring and communicating successes and ROI.

  • Serve on the leadership team for the Commercial & GBO Legal Team, participating in all facets of team planning, including building out long-term growth plans, setting team OKRs, and managing strategic priorities.

About you:

  • You are a broad-based business attorney with substantial commercial and contract law experience, strong business acumen, and a pragmatic approach focused on delivering business-oriented results.

  • You are highly curious and a quick learner, who thrives in ambiguous, complex, challenging and/or changing environments.

  • You have exceptional interpersonal and communication skills, and are able to work effectively with, and gain the respect of, stakeholders at all levels.

  • You are a strong collaborator, and use your collaboration and communication skills to inspire change across teams.

  • You have demonstrated excellent leadership, along with superior organizational and communication skills, in leading teams and programs to deliver successful outcomes.

  • You thrive in a fast-paced environment, operate with a sense of urgency, and can ruthlessly prioritize when needed.

  • You take ownership, roll up your sleeves, and get things done.

  • You are forward-thinking and creative, not afraid to try new things, and love to innovate ways of working to optimize not only efficiency, but also team happiness and job satisfaction.

  • You are passionate about technology, and stay abreast of what’s happening in the industry.

  • You operate with the highest integrity.

  • You have a sense of humor and value building strong relationships with your colleagues.

On your first day, we'll expect you to have:

  • 12+ years of experience as a practicing attorney, with at least five years practicing as an in-house lawyer (preferably for a multinational, publicly-listed company).

  • 3+ years of management experience with legal teams.

  • In depth knowledge of commercial and contract law based on working in a law firm and/or in-house on complex technology transactions for a software and/or cloud services provider; expertise in other legal fields like intellectual property, privacy, and data protection law an additional benefit.

  • Experience working in a matrixed environment, with remote, global, and cross-functional teams.

  • JD from an accredited law school and be a member in good standing of at least one state Bar

Lead Principal Machine Learning Software Engineer
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Atlassian is seeking a Lead Principal Machine Learning Software Engineer to join our Central AI team. The Central AI organization constructs the fundamental infrastructure, data pipeline, frameworks, models, and other capabilities to expedite AI feature development throughout the entire company.

Your future team

The Central AI organization is a key component of the broader Atlassian Intelligence initiative. Its mission is to expedite AI innovation across all our products and platforms, ensure a unified AI user experience, and establish a robust AI infrastructure for Atlassian's future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

What you’ll do

As a Lead Principal Machine Learning Software Engineer, your role will be instrumental in steering the development and deployment of advanced machine learning algorithms. You will be tasked with training complex models and working in close collaboration with product, back end/front end engineering, and analytics teams to seamlessly integrate AI functionalities into every Atlassian product and service. Your day-to-day responsibilities will span a wide range of tasks, including designing system and model architectures, conducting meticulous experimentation and model evaluations, and mentoring budding ML engineers. Your role extends beyond these tasks, playing a crucial part in harnessing the transformative power of AI across our product suite.

Principal Application Development Engineer, Workday HCM
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Atlassian Corporate Engineering (ACE)

Is remote?:

No

As an Application Engineer in Core HR Tech, you’ll work with teams across the world, to continuously improve the technologies that power Atlassian’s People engine! You bring expertise in Application development (particularly Workday platform), are comfortable with a dynamic environment, and extremely motivated to engineering practices and operational excellence. You are enthusiastic and interested in making positive contributions to the team. Your passions include working with technology, defining and refining ways of working, and providing world class support to employees.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $205,800 - $274,400

Zone B: $185,200 - $246,900

Zone C: $170,800 - $227,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

  • Design, build, test and deploy solutions primarily utilizing tools and capabilities from third party applications such as Workday integrations and configurations, middleware such as Workato, as well as custom engineered builds as needed to deliver project outcomes

  • Utilize their deep techno functional experience in HR Technology and engineering practices to lead Core HR technology projects and support team members to solve complex and ambiguous problems

  • Own the technical evolution of Core HR systems and capabilities within People tech

  • Drive incremental improvements to team technical processes and practices

  • Responsible for the operational quality of team’s deliverables

  • Mentor and support team members

  • Collaborate with product and business teams to create and plan project and product roadmaps

  • Play an active role in defining SaaS product roadmaps, vendor QBRs, and assessment discussions. Hold vendors accountable for their operational quality and service level commitments

  • Partner with peer engineering teams to solve common problems and sharing best practices to make a positive impact across the broader organization beyond our team.

Principal Business Objective Manager
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Enterprise Business Services

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

We are seeking an experienced Principal Business Objective Manager to join our Customer Support Mission team. This is a remote role in which you will lead the development of strategic objectives for the Customer Support organization. You will work with senior leadership, department heads, and cross-functional teams to define key strategies and drive business initiatives to achieve legendary customer support and operational excellence.

What you'll do

  • Help to define organizational Objective & Key Result (OKR) goals that are to support and ladder up to Company level goals

  • Lead the development and implementation of business strategies aligned with organizational and Company level goals

  • Conduct comprehensive analysis of market trends, competitive landscape, and deep assessment of internal capabilities to identify growth opportunities and strategic focus areas.

  • Partner with Strategic Analytics teams to assess impact of identified opportunities

  • Drive cross-functional alignment with senior leadership on top strategies 

  • Establish clear accountability and ownership for key initiatives, ensuring alignment across cross-functional delivery teams 

  • Be a program sponsor. Monitor progress towards business objectives, reviewing performance metrics and adjusting strategies to achieve results.

  • Provide regular updates and reports to senior leadership on the progress against OKR goals, status of strategic initiatives, highlighting successes, challenges, and recommendations for improvement.

  • Be a subject matter expert and advisor on business strategy, providing guidance to leadership and team members across the organization.

  • Foster a culture of continuous improvement and innovation, encouraging collaboration, creativity, and accountability in achieving business goals.

Senior Security Response Engineering Manager
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Engineering

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you’ll do

As a manager of our Security Response Engineering team, you will play a key role in scaling and managing the operational security functions in Atlassian. Reporting to the Head of Detection and Response, you will lead a team of technical professionals, collaborate across global teams, and work closely with cross-functional stakeholders. The ideal candidate will bring a strong background in operational security functions, automation engineering, leadership, and a proven track record of managing security teams.

  • Your responsibilities will include managing a team of security automation engineers, who support our Detections and Response function by building solutions to scale team processes, expand Detection and Response platform functionality, and enhance reliability of team capabilities.

  • You have an interest in working with colleagues to understand our operational processes and platforms to design solutions to scale our capabilities.

  • The use of machine learning and AI is critical to continued growth and scalability of our program and your experience and expertise in both of those areas will help set the team up for success.

  • We build many of our own tools, so having an strong background in software development is essential.

Your background

  • 3+ years working in security

  • 2+ years managing global team(s)

  • Experience working with Security Detection and Response functions

  • Experience in developing in and for public cloud environments

  • Experience developing automation in Python, Go, or Rust

  • Hands-on, proven experience developing and refining machine learning and AI models within security context

  • Experience using Security Orchestration, Automation, and Response (SOAR) platforms

  • Experience using common Detection and Response tools and platforms

  • Experience leading projects from start to finish and mentoring other security practitioners


It's great, but not required, if you have:

  • Published contributions to the security community

  • Presentation experience at industry events

  • Experience working with compliance, privacy, IT, networking, or related functions

Responsibilities

  1. Security Automation Leadership: Collaborate to execute and drive aspects of the Detection and Response Strategy, driving the development automation and tooling to scale team operations.

  2. Machine Learning & AI Expertise: Work with stakeholders and guide your team developing, publishing, and refining machine learning & AI based model tooling.

  3. Team Management: Lead and mentor a team of technical professionals, fostering a culture of security and collaboration through clear communication and vision.

  4. Operational Oversight: Implement and enforce standards, policies, and procedures for effective detection and response capabilities.

  5. Leadership Development: Mentor and develop security practitioners, contributing to large-scale security projects and ensuring successful implementation.

Sr Analyst Relations Manager - Work Management
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Marketing

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for an experienced analyst relations practitioner with a deep understanding of the industry analyst landscape and focused experience with the collaboration market and related analysts. You will join the Atlassian analyst relations program to drive the execution of the company’s AR strategy and partner with key stakeholders across our teamwork foundations business to deliver results. As a key member of the Analyst Relations team, you will play an important role in shaping how we execute, measure and ultimately build a nimble, effective, and impactful AR function that matches Atlassian unique business model.

You’ll be part of a global communications team, reporting to the Head of Analyst Relations and partnering with communications, marketing, product, and corporate teams across the business.

Key responsibilities include:

  • Create, nurture, and manage positive relationships with industry analysts, serving as a key, centralized contact point and connector.

  • Work with designated product marketing managers and product teams to execute an AR program that influences, educates, and secures endorsements from leading analysts in our most important topic areas.

  • Develop and implement an analyst relations program to support communications and marketing initiatives with analyst research and industry validation including timely updates, analyst inquiry, research services, and field education programs.

  • Act as an advisor on how the analyst firms can contribute to marketing campaigns and internal understanding of the markets and competitors.

Manage a data-driven and measurement-rich analyst relations program including:

  • Maintaining an analyst knowledge base that tracks the most relevant and influential global analysts, strategic research reports, and their interactions with global media, financial markets, and customers.

  • Monitoring analyst research agenda and coverage, and creating a forward-looking research and engagement calendar.

  • Cataloging research and our responses to serve as a history, learning reference, and reliable source of curated research responses.

  • Project managing, preparing submissions and presentations, and assisting with contributed stories, press releases, quotes, and case studies.

Sr. Manager, Solutions Readiness
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Role Overview

As the Sr. Manager, Solutions Readiness, you will lead the Technical Enablement Team at Atlassian, driving the development and execution of programs that empower our technical sales pros, and advance our broader field teams in the art & science of solutions selling. Your leadership will ensure that our team possesses the technical expertise, skills, and resources necessary to effectively differentiate and sell Atlassian solutions. This role requires a strategic thinker with a deep understanding of the Atlassian portfolio spanning ITSM, Agile + Dev Ops, & Work Management technologies and a serious passion for enabling others.

In This Role You’ll:

  1. Lead a Critical Team: Build best & next practices within technical enablement, testing & learning, then establishing common cadences to meet the advanced needs of our sellers while helping the Technical Enablement Managers grow & thrive

  2. Establish Expertise: Cultivate and maintain a comprehensive understanding of Atlassian technologies, products, solutions, and go-to-market (GTM) strategies to lead the team effectively.

  3. Drive Cross-Functional Engagement: Proactively collaborate with cross-functional teams to plan and execute enablement strategies, ensuring alignment and successful implementation of scalable programs.

  4. Project Manage: Demonstrate strong planning, prioritization, and execution skills to manage multiple projects and anticipate potential challenges, ensuring timely delivery and follow-up.

  5. Collaborate with Sales Readiness: Work closely with the Sales Onboarding and Ongoing Readiness teams to ensure cohesive and comprehensive enablement initiatives.

  6. Metrics and Improvement: Establish benchmarks, track performance, and report on success metrics, using insights to continually refine and enhance enablement programs.

  7. Uphold Atlassian Values: Embody and promote Atlassian's values in all interactions and initiatives, fostering a positive and inclusive team culture.

Strategic Partner Manager- US Public Sector
Atlassian
San Francisco , United States - - - Full-Time - - -

Category:

Sales

Is remote?:

No

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for an experienced Partner Manager for a role covering strategic SI partners in the Public Sector. This role reports directly to the Head of Public Sector Channel, and will be responsible for growing incremental, measurable revenue within the Public Sector territory, across a diverse range of enterprise solutions built on the Atlassian Platform.

We are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, dynamic software business with over 300,000 paying customers, and millions of users around the globe. Many of these organizations acquire Atlassian tools through our network of partners - including a growing number of Global and Federal System Integrators (SIs).

In this role, you will be responsible for partner engagement and go-to-market efforts, developing a robust pipeline of joint opportunities with some of our largest customer agencies. Using your experience and leadership skills, you will deliver successful outcomes against our channel targets.

The Pubic Sector team is helping to expand the footprint of Atlassian in key markets and industries, with a specific focus on our Public Sector customer segment. Since you will be working with a Strategic partner across a diverse range of solution areas, you will need a broad understanding of enterprise software channel business including channel sales, BD/capture, channel strategy and market development. Most importantly, you will work closely with teams across Atlassian - including sales, marketing, product development and others - to build success.

Strategic Partner Manager- US Public Sector role will work closely with the Atlassian leadership team - both channel & sales - to lead the strategy and ongoing improvement of our channel sales model and build a comprehensive approach to engaging with leading SI partners to accelerate our channel growth trajectory through the motions of our partner-facing functions.

In this role, you'll get to:

  • Assist in planning and executing the vision of the Public Sector organization

  • Manage and develop a growth model working closely with our Channel leadership

  • Create and present a resourcing plan for a dedicated organizational structure

  • Team with our Sales and Solution Specialists on optimizing the co-selling motion

  • Develop demand generation strategies across different product and solution areas

  • Continuously evaluate different partnership and go-to-market models, unique to each solution area

  • Align with counterparts in the Global Alliances, Channel field and program organizations to build and deliver a coordinated engagement model

  • Collaborate with cross-functional teams, including Product, Marketing, Analytics, Finance, and others

  • “Be the change you seek” and demonstrate leadership while helping Atlassian to continuously improve our ability to better serve our customers and partners

  • Monitor, measure, and assess how your critical initiatives and investments are delivering results for the company