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Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork, while fostering a diverse, inclusive culture and a hybrid work model. The company has earned multiple recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Professional Services Consultant acts as a trusted advisor and delivery lead within Lucid's Professional Services, engaging with enterprise accounts to maximize investment in the Visual Collaboration Suite and translating complex challenges into clear, visual strategic roadmaps at the intersection of business strategy and technical execution. Responsibilities include partnering with Fortune 500 stakeholders to design customized engagements, guiding clients to leverage Lucid for transformation outcomes, facilitating executive workshops on digital transformations and change management, analyzing environments to identify friction points, extracting feedback to influence product roadmaps, and promoting successful client outcomes through case studies and industry presentations. Requirements include 5+ years in a highly consultative role with experience presenting to C-suite executives, familiarity with AI, process management, or enterprise architecture, exposure to cloud environments, and a track record of turning chaotic environments into structured deliverables; the role is hybrid with in-person work at the South Jordan, UT office two days per week (Tuesday and Thursday), with preferred qualifications including a master’s degree, prior engineering/R&D or software development experience, relevant cloud or enterprise architecture certifications, and experience leading large-scale software rollouts.

Lucid Software is a leader in visual collaboration with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, operating as a hybrid workplace that emphasizes diversity and core values such as teamwork, innovation, empowerment, initiative, ownership, and excellence. The Developer Platform team aims to embed Lucid within tools customers already rely on (such as Slack) and expand the platform via APIs to power Lucid AI and the broader ecosystem, with a Senior Product Manager needed to own this strategy. The role requires cross-functional collaboration across UX, Engineering, Marketing, and Sales, becoming an expert advocate for customers, owning multi-project roadmaps aligned to company strategy, and guiding features through ideation, development, release, analysis, and iteration using qualitative and quantitative research and metrics. Requirements include a Bachelor’s degree or equivalent, 5+ years of software PM experience, and a proven ability to lead cross-team platform initiatives and communicate with engineers, executives, security, and end users. Preferred qualifications include strong design/brand sensibilities, experience with document-centric SaaS and platform/API strategy, SaaS admin experience, rapid prototyping and AB testing, mentoring, and autonomy in ambiguous, cross-functional environments.

Lucid Software is a leader in visual collaboration with a hybrid workplace and a culture grounded in teamwork, innovation, empowerment, initiative, ownership, and excellence, while valuing diversity and inclusion. The Security Analyst role focuses on day-to-day governance, risk, and compliance (GRC) operations, third-party risk assessments, and safeguarding customer trust to protect the business and assets. Responsibilities include conducting third-party risk assessments, responding to vendor security questionnaires, collecting evidence for SOC 2 and ISO 27001 audits, identifying threats, delivering security awareness training, ensuring regulatory compliance, and tracking security metrics while collaborating with Legal, Engineering, IT, Finance, and HR. Requirements include a bachelor’s degree in information security, business management, or related fields, 3+ years of experience in third-party risk management/GRC, familiarity with NIST 800-53, ISO 27001, SOC 2, strong organizational and communication skills, and ability to translate security concepts for non-technical teams. Preferred qualifications include SaaS/cloud experience, knowledge of cloud environments (AWS, GCP, or Azure), relevant certifications (CRISC, CISSP, CISA, etc.), experience with process improvement and automation of GRC, and the ability to use AI tools to enhance workflows.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, ownership, initiative, and teamwork in a diverse, inclusive culture. It operates as a hybrid workplace, promoting work-life balance with remote and office options, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People Companies that Care. Lucid serves over 100 million users worldwide, including customers like Google, GE, and NBC Universal, and collaborates with partners such as Google, Atlassian, and Microsoft. The Technical Product Support Specialist role on the Customer Operations team involves front-line customer interaction, cross-functional collaboration, building and managing a Lucid product community, creating help center content, and driving product improvements based on feedback and analytics. Requirements include 2 years of experience or a bachelor’s degree, strong ownership, ability to work independently and across teams, excellent communication and analytical skills, and a hybrid in-person presence at the South Jordan, UT office two days per week, with preferred qualifications in system optimization, project management, mentoring, UX, and experience with AI agents or LLMs.

Lucid Software is a leader in visual collaboration with a hybrid workplace and a culture rooted in teamwork, innovation, empowerment, initiative, ownership, and excellence, and has earned awards like Forbes Cloud 100 and Fortune Best Workplace in Technology while committing to diversity and inclusivity. They’re seeking a Product Manager to advance their products through cutting-edge AI, joining a team focused on AI innovation and new product discovery, including collaborative AI products, agentic workflows, and canvas-native generative features. The role involves partnering with product teams to identify, test, and de-risk new AI capabilities via prototypes and experiments, shaping product development processes, and translating customer insights into AI experiences that feel natural, useful, and trustworthy while owning AI platform capabilities and evaluations from strategy to launch. Requirements include 4+ years of PM experience in B2B SaaS with cross-functional launches, experience bringing agentic AI products to market in fast-moving environments, a strong understanding of AI systems (agent architectures, RAG, evaluations, and the tradeoffs between quality, latency, reliability, and cost), and a proven ability to collaborate across Engineering, Design, Data Science, Product, and Go-to-Market teams. Preferred qualifications include direct experience leading innovation or new product discovery teams, experience with visual collaboration, spatial computing, or digital whiteboarding, and mentoring other PMs on AI lifecycle best practices, with the job tagged #LI-DA1.

Lucid Software leads in visual collaboration and work acceleration with the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a respectful, inclusive hybrid culture. The company has earned Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, with customers like Google, GE, and NBC Universal, and partners such as Google, Atlassian, and Microsoft. The Sales Team drives growth, with the Scaled Account Specialist leading strategic growth and management for SMB accounts through scalable, low-touch engagement within the Transactional Business Team. Responsibilities include managing a large SMB portfolio as the primary contact, overseeing renewals, expansions, downgrades and cancellations, maintaining Salesforce data, analyzing customer feedback, developing scalable playbooks, and collaborating cross-functionally to route leads and ensure a seamless experience. Requirements include a bachelor’s degree, 1–2 years of experience, strategic thinking, strong organization and communication skills, and a hybrid role in South Jordan, UT (two days per week, Tuesday and Thursday), with preferred qualifications in CRM experience and a curiosity to become a Lucid subject-matter expert; #LI-KC1.

Lucid Software is a leader in visual collaboration with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and it supports a hybrid workplace and a culture built on teamwork, innovation, empowerment, initiative, ownership, and excellence while prioritizing diversity and inclusion. They are seeking a hands-on, self-driven Sales Enablement Manager for the North America Commercial Sales teams to lead onboarding, performance coaching, and development of high-impact enablement programs, collaborating closely with sales leadership, frontline managers, cross-functional partners, and global enablement peers. Responsibilities include serving as the primary enablement partner for NA Commercial (Corporate, Mid-Market, SMB AEs), customizing global programs, delivering live workshops, coaching reps and managers, creating enablement assets, reinforcing initiatives post-launch, and using data-driven insights and AI to measure impact; success will be judged by metrics such as reduced time-to-productivity and quota attainment trends. The role also covers New Hire Onboarding & Ramp, facilitating onboarding sessions and coaching new hires through their first 90 days, tracking progress, and coordinating with managers to ensure readiness, along with ongoing manager enablement and field feedback loops. Requirements include 4+ years in SaaS sales or sales enablement, a proven record of coaching results, preferred coaching certification, experience with AI tools, proficiency in methodologies like MEDDPICC or Challenger, familiarity with tools such as Salesforce, Gong, and ZoomInfo, and the ability to partner credibly with sales leaders; it’s a hybrid role based in South Jordan, UT, two days per week (Tuesday and Thursday).