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Solutions Engineer | DX
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
- Atlassians can choose where they work—office, from home, or a combination—and the company hires in any country with a legal entity. - Atlassian’s DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). - The role is the solution expert throughout the sales cycle, dedicated to solving commercial upmarket prospects’ most complex problems and helping to close critical deals. - Responsibilities include leading technical evaluations with Account Executives, overseeing PoCs and pilots, conducting discovery and strategy sessions, asking consultative questions, designing tailored integration solutions, and serving as a trusted advisor. - A feedback loop will capture technical input from prospects to inform product enhancements and roadmap priorities with Product and Engineering teams.
Solutions Architect Manager | DX
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country with a legal entity. The role is Manager of the Enterprise Solutions Architect team for DX (getdx.com), leading a high-performing group of technical advisors to drive the DX product’s growth. You will scale pre-sales strategy, coach SAs through complex Enterprise implementations, and act as the bridge between Customer Success, Product, and Engineering to ensure the platform meets the needs of the world’s most sophisticated engineering organizations. Responsibilities include recruiting and mentoring SAs, acting as a player-coach on high-stakes deals, overseeing POCs and pilots, and standardizing implementation playbooks to improve efficiency and win rates. You will also allocate SA resources across enterprise customers, advocate for the customer in leadership discussions, help prioritize the roadmap with Product and Engineering, and define KPIs to measure the SA team’s performance.
Senior Solutions Engineer | DX
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
- Atlassian offers flexible work options, letting employees choose office, remote, or hybrid setups to support family, personal goals, and priorities. - The company can hire people in any country where it has a legal entity. - DX's Solutions Engineering Team at Atlassian is seeking a highly skilled Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). - The role involves serving as the solution expert throughout the sales cycle, leading technical evaluations, POCs, and pilots to demonstrate value and feasibility. - Additional responsibilities include technical discovery, consultative questioning, designing tailored API integration solutions, acting as a trusted advisor on deployment and analytics, and providing feedback to Product and Engineering to inform roadmap.
Sales Development Rep, Enterprise
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
DX is a fast-growing Salt Lake City-based SaaS company that helps engineering leaders build high-performing teams and collects millions of data points to deliver productivity insights for customers like Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling annual recurring revenue in the last several years, and it recently closed on its acquisition by Atlassian. By joining Atlassian, the company will expand its resources, accelerate growth and R&D, and deliver greater impact to its customers. DX values individual mastery and high performance, recognizing that outcomes may be shaped by factors beyond its control, but those who perform at the highest level are unduly rewarded. The role involves prospecting outbound and inbound leads, creating relationships with prospective businesses, delivering an extraordinary experience for software engineering leaders, learning personalized outreach and social selling, and partnering closely with account executives and the marketing team to accelerate career growth and make a measurable impact on the company's success.
Principal Solutions Engineer | DX
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian allows employees to choose where they work—office, home, or a mix—and they hire globally in countries with a legal entity. The DX Solutions Engineering Team at Atlassian is seeking a highly skilled Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and serve as the solution expert throughout the sales cycle to help close critical deals. The role includes leading technical evaluations with Account Executives, driving proofs-of-concept and pilots, and clearly demonstrating platform value and technical feasibility. It also involves deep technical discovery to understand client needs and workflows, consultative questioning about engineering processes, and designing tailored solutions that integrate the company’s APIs with complex client workflows. Additional responsibilities include acting as a trusted advisor on deployment best practices and analytics integrations, and capturing feedback from prospects to inform product enhancements and roadmap priorities with Product and Engineering teams.
Associate Solutions Engineer | DX
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and serve as the solution expert throughout the sales cycle. The role will partner with Account Executives to lead all technical aspects of the sales cycle, including proofs-of-concept and pilots, to clearly demonstrate value and feasibility. It involves technical discovery, consultative questioning, and designing tailored solutions that integrate the company’s APIs with complex client workflows to meet evaluation criteria. The position also acts as a trusted advisor on deployment methodologies and analytics integrations, and captures feedback to inform product enhancements and roadmap priorities with Product and Engineering.
Associate Event Manager
Lucid Software
Salt Lake City
United States
Not specified Full-time Marketing

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company promotes a diverse, inclusive culture and operates as a hybrid workplace with remote and office options. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving more than 100 million users worldwide including Fortune 500 clients like Google, GE, and NBC Universal, with partners like Google, Atlassian, and Microsoft. Lucidchart is currently seeking an associate event manager to support its global marketing events program, coordinating trade shows, regional and global customer events, and handling logistics, inventory, budgets, vendors, and cross-functional collaboration. Requirements include 2+ years of event experience, the ability to thrive in a fast-paced, detail-oriented environment, and a willingness to do whatever it takes to ensure event success, with a Bachelor’s Degree preferred.
Sales Development Representative, Commercial
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
DX is a Salt Lake City–based fast-growing SaaS company that helps engineering leaders build high-performing, productive teams and collects millions of data points daily to power insights into developer productivity and experience for companies like Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling its annual recurring revenue in recent years, and DX recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and increase customer impact. At DX, the core value is mastery—being the best at your craft—so those who demonstrate it are rewarded, while outcomes may be driven by external factors beyond control. The role involves prospecting outbound and inbound leads, creating relationships and opportunities with prospective businesses, delivering an extraordinary experience to software engineering leaders, learning personalized outreach and social selling, and partnering with account executives and marketing. The company emphasizes pursuing challenge and rapid career progression, working with a passionate, supportive team, owning your work without micromanagement, leveling up skills and compensation, and having a measurable impact on the company's success.
DX Manager, SMB Sales
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
This is a hybrid role based in Salt Lake City, Utah, with DX—a fast-growing SaaS company that collects millions of data points daily to provide insights into developer productivity and experience. DX, headquartered there, has scaled profitably and recently closed its acquisition by Atlassian, a move expected to expand resources and accelerate growth and R&D. The company prioritizes individual mastery and high performance, believing that disciplined execution is within your control even when external outcomes are influenced by competitors or the economy. You will coach and develop a team of SMB Account Executives to hit and exceed revenue targets, maintain pipeline discipline and forecasting, lead high-stakes demos, and drive GTM improvements by translating frontline feedback into product and marketing action. Ideal candidates are systems thinkers who lead by example, provide radical candor, thrive in ambiguity, balance data-informed decisions with people-centered leadership, and possess high emotional intelligence to navigate complex stakeholder relationships.
Account Executive, Upmarket - DX
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
This is a hybrid sales role located in Salt Lake City for DX, a fast-growing SaaS company that has recently been acquired by Atlassian. DX collects millions of data points daily to power insights into developer productivity and experience for companies such as Pinterest, GitHub, BNY, and Xero, and has tripled its annual recurring revenue in recent years. The Atlassian acquisition will expand resources, accelerate growth and R&D, and deliver greater customer impact. You’ll prospect, qualify, and close net-new logos in defined territories, own the full sales cycle from first touch to close, run proofs of concept and demos, and maintain a disciplined, accurate pipeline. The ideal candidate loves winning, is self-motivated and autonomous, thrives in fast-moving environments, takes ownership, is a continuous learner, communicates clearly, and balances action with diligence.
Account Executive, Mid-Market - DX
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
The role is hybrid and based in Salt Lake City, Utah, where DX is headquartered as a fast-growing SaaS company that helps engineering leaders build high-performing, productive teams. DX collects millions of data points daily to power insights into developer productivity and experience for clients like Pinterest, GitHub, BNY, Xero, and many others. DX recently closed an acquisition by Atlassian, which will expand resources, accelerate growth and R&D, and deliver greater impact to customers. In this role, you’ll prospect, qualify, and close new opportunities across defined territories, own the full sales cycle from first touch to close, run proofs of concept and business-case discussions, build a disciplined pipeline with accurate forecasting, and guide buyers through complex evaluations while feeding market insights back into product and GTM improvements. The ideal candidate is driven by mastery and results, highly self-motivated, comfortable with autonomy and rapid change, takes ownership of outcomes, is a continuous learner, communicates clearly, and maintains a bias for action balanced with diligence.
UX Design Internship 2026
Lucid Software
Salt Lake City
United States
Not specified Intern UX

Is remote?:

Yes
Lucid Software leads in visual collaboration and work acceleration, helping teams turn ideas into reality, with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology. It operates a hybrid workplace and upholds core values including teamwork over ego, innovation, empowerment, initiative, ownership, and passion and excellence, while fostering a respectful and inclusive environment. The company seeks a User Experience Design Intern to collaborate with a team of empathetic thinkers on researching, concepting, and defining visual work experiences. The internship responsibilities include applying user-centered design to real roadmap projects, understanding customer problems, ideating solutions, producing interaction flows and mocks, conducting user research, collaborating with stakeholders, supporting engineers/QA, and evangelizing design across the company. Requirements include knowledge of design and research methods, experience with graphic design principles and Figma, strong communication, availability starting May 2026, and preferred qualifications include pursuing a related degree with graduation in December 2026 or later and a portfolio link; the program targets current undergraduates or graduates and is identified as #LI-NJ1.
Scaled Account Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Operations

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with over 100 million users worldwide and clients such as Google, GE, and NBC Universal. The company anchors its culture in core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, respectful, and inclusive environment. Lucid operates as a hybrid workplace, supporting remote work, office-based work, or a mix to fit role needs, with a dedicated SoJo office for in-person collaboration two days per week. The Sales Team roles include the Scaled Account Specialist and the Transactional Business Team, focusing on scalable, low-touch SMB account management to drive renewals, expansions, and revenue through cross-functional collaboration. Requirements for the role include a bachelor’s degree, 1-2 years of experience, strategic and organized thinking, strong ownership and communication skills, and hybrid work at SoJo on Tuesdays and Thursdays; preferred qualifications include CRM experience and a curiosity-driven, technically proficient mindset to become a Lucid subject matter expert.
Business Systems Administrator (Salesforce + GTM)
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 IT & Security

Is remote?:

Yes
Lucid Software is a leader in visual collaboration with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, and offers a hybrid role at its South Jordan, UT office with two in-person days per week. The company’s values emphasize teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence, while fostering a respectful and inclusive work environment. The Business Systems team serves as the technical bridge between lead generation and sales, and this role focuses on optimizing the Salesforce integration with Marketo and other GTM systems to ensure clean, reliable lead processing into Salesforce. Responsibilities include designing and implementing scalable, robust integration solutions, improving lead routing, managing data normalization across systems, and coordinating with stakeholders, especially Marketing Ops, to translate requirements into technical design. Required qualifications include 2-4 years of Salesforce administration experience in a SaaS GTM environment, strong communication and project-management skills, and a problem-solving, learning mindset; preferred qualifications include 1-2 years of Marketo/HubSpot-like experience, SQL/data analysis, cross-department coordination, and Salesforce certifications are a plus.
Senior Solutions Engineer | DX
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian supports flexible work locations—office, home, or a hybrid setup—and hires people in any country where we have a legal entity. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and serve as the solution expert throughout the sales cycle to help close critical enterprise deals. The role includes leading technical evaluations with Account Executives, running proofs-of-concept and pilots to demonstrate value and feasibility. It also involves discovery sessions, consultative questioning, and designing tailored technical solutions that integrate a company’s APIs with complex client workflows to meet evaluation criteria. Additionally, the position acts as a trusted advisor on deployment methodologies and analytics and provides feedback to Product and Engineering to inform roadmap priorities.
Marketing Coordinator - Demand Generation, DX
Atlassian
Salt Lake City
United States
Not specified Unknown Marketing

Is remote?:

No
DX is a fast-growing SaaS company that helps engineering leaders improve developer experience and productivity, with clients like Netflix, Uber, Dell, Pfizer, and Vanguard, and it recently was acquired by Atlassian. The Marketing Coordinator role supports demand generation, involving hands-on work across paid ads, email, SEO, and the website, tackling both well-defined projects and more ambiguous challenges. It’s an early-career position (1–3 years) based in Salt Lake City, requiring four in-office days per week with an optional work-from-home day on Thursdays. Responsibilities include paid campaign analysis and management (setup, QA, copy, dashboards), building and cleaning prospect lists for email programs, drafting copy, QA’ing deployments, and monitoring performance. The role also covers content and website optimization (SEO publishing, A/B testing) and supporting experimental programs like ABM and direct mail through list-building, asset coordination, and follow-up tracking.
DX Account Executive, SMB
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders build high-performing teams and collects millions of data points daily to reveal developer productivity, with clients including Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling its annual recurring revenue in recent years, and recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX values mastery and clear performance judgment, emphasizing becoming the best at your craft and prioritizing high-level work even when outcomes are influenced by external factors. In the role, you will prospect, qualify, and close new opportunities across defined territories, own the full sales cycle from first touch to close, run proofs of concept and demos, build a disciplined pipeline with accurate forecasting, guide buyers through complex evaluations, and translate market insights into product and GTM improvements. The ideal candidate loves winning, is process-driven and self-motivated, comfortable with autonomy and rapid change, takes ownership of outcomes, is a continuous learner, communicates clearly with engineers and executives, and maintains a bias for action tempered by diligence.
DX Account Executive, SMB
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing, productive teams. It collects millions of data points daily to generate insights into developer productivity and experience for clients such as Pinterest, GitHub, BNY, and Xero. The company has scaled profitably, tripling its annual recurring revenue in recent years, and it recently closed an acquisition by Atlassian to expand resources and accelerate growth and R&D. DX emphasizes a culture of individual mastery, promising strong rewards for those who excel while acknowledging that outcomes are influenced by external factors beyond control. The role focuses on owning the full sales cycle—from prospecting to close—through PoCs, demos, and business-case discussions, while building a disciplined pipeline and staying current on industry trends, with candidates who are self-motivated, autonomous, outcome-focused, and strong communicators.
Senior Customer Success Manager
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it operates as a hybrid workplace guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego in an inclusive culture. The company has received global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care) and serves over 100 million users worldwide, with customers like Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. Lucid's Customer Success Team ensures customers derive maximum value, with Customer Success Managers acting as trusted advisors to a portfolio of strategic accounts, driving product adoption and change management to achieve outcomes aligned with customers' goals. The role requires a bachelor’s degree, 4+ years in CX or similar customer-facing roles, a technical background or strong technical aptitude, excellent organizational and communication skills, proficiency with CRM tools, the ability to work independently, and English fluency, and it is hybrid with in-office collaboration at the South Jordan office two days per week (Tuesday and Thursday). Preferred qualifications include empathy, strong task management across diverse responsibilities, the ability to thrive in a fast-paced SaaS environment, a solution-oriented mindset, and collaboration across cross-functional teams, with the posting labeled #LI-MK1.
GTM Systems Engineer (AI & Automation)
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Marketing

Is remote?:

Yes
Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, with a respectful, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users globally including customers like Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft. Lucid has an opening in Revenue Operations for a GTM Systems & Automation Manager to scale and optimize Marketing and Sales technologies to accelerate revenue with predictable performance. Responsibilities include designing scalable automation across the full funnel, ensuring end-to-end data synchronization and data quality, orchestrating data enrichment workflows with platforms like Clay, Workato, or Zapier, building automated engagement sequences, and maintaining dashboards to measure funnel performance and campaign impact, while evaluating and adopting new GTM tools and AI. Requirements include 5+ years designing automated GTM systems and cross-platform integrations (Marketo, Salesforce, Hubspot, etc.), outbound GTM experience, strong collaboration and communication, and the ability to thrive in a fast-paced environment; preferred qualifications include product-led experience and exposure to multiple GTM motions, with #LI-MK1.
Sr. Account Executive, Lucid for Education
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Lucid for Education

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative and ownership, and teamwork in a diverse, inclusive, hybrid workplace. The company has received recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Higher Education Account Executive role focuses on growing Lucidchart and Lucidspark across college and university accounts, engaging with multiple personas to create business value and working with Customer Success Managers to ensure renewals and expansion. Responsibilities include maintaining expert product knowledge, understanding the competitive landscape, outbound lead generation, closing new pipeline, forecasting, and sharing market insights with product and marketing teams, while creatively penetrating new markets. Requirements include 5+ years of software sales, experience selling to Higher Ed administration and enterprise student software, strong communication and multi-project management skills, and a hybrid work setup with two days per week in the South Jordan office; preferred qualifications include evangelist selling experience, familiarity with Salesforce and sales tools, and a BA/BS.
Regional Sales Manager, Lucid for Education
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Lucid for Education

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and a commitment to diversity and inclusivity. It operates as a hybrid workplace and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Higher Education Regional Sales Managers will drive strategic growth for Lucidchart and Lucidspark in college and university accounts across their territories, working with customers to demonstrate business value and collaborating with Customer Success Managers to ensure renewals and expansions. Key responsibilities include maintaining expert knowledge of product features, understanding the competitive landscape, outbound lead sourcing, pipeline generation and closing, managing forecasts, and providing market insights to product and marketing teams. Requirements include 5+ years of software sales experience (preferably in higher education), strong communication skills, experience selling enterprise student software, a hybrid work arrangement at the South Jordan office two days per week (Tue/Thu), and preferred qualifications like Salesforce, evangelist selling, and a BA/BS degree (#LI-DS1).
NA Enterprise Expansion Account Executive, Acceleration
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 1 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus to help teams turn ideas into reality. The company upholds core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and fosters a respectful, inclusive culture in a hybrid workplace with flexible remote and office options. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBCUniversal, with partnerships with Google, Atlassian, and Microsoft. The Enterprise Expansion Account Executive, Acceleration role aims to drive strategic revenue growth across a curated portfolio of high-value enterprise accounts, deepen engagement, uncover new use cases, and develop long-term expansion roadmaps while collaborating with Customer Success, Sales Engineering, Marketing, and Product to deliver outcomes. Requirements include 5+ years of quota-carrying tech/SaaS sales experience, a track record of exceeding targets, experience selling to large enterprises and managing complex cross-functional sales cycles, and strong communication skills; preferred qualifications include proficiency with Salesforce or similar tools, strong SaaS/product knowledge, a technical background, and formal sales training.
QA Internship
Lucid Software
Salt Lake City
United States
Not specified Intern QA

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, recognized by Forbes Cloud 100 and Fortune Best Workplace in Technology, and is offering a QA Intern position from April to August 2026 with a hybrid setup: remote work plus in-person collaboration at the South Jordan, UT office on Tuesdays and Thursdays. The company emphasizes core values such as teamwork over ego, innovation, individual empowerment, initiative and ownership, as well as passion and excellence, and it strives to create a respectful and inclusive environment. As a QA Intern, you’ll join a scrum team, perform hands-on testing, work with Software Engineers, Product Managers, and UX Designers to ensure high-quality releases, and have support from the broader QA team while enjoying meaningful autonomy. Responsibilities include holistically advocating for quality, testing across use cases, using manual testing to mimic user interactions, collaborating on larger initiatives, maintaining the bug backlog, and attending meetings to align on priorities. Requirements include being organized, detail-oriented, curious and tenacious, user-focused empathy, collaboration, ownership, and 0–3 years of experience, with preferred qualifications such as experience with Jira/Confluence, web app testing, and developing test suites in a fast-paced environment.
NA SMB Expansion Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software positions itself as a leader in visual collaboration with core values including innovation, excellence, empowerment, initiative, ownership, and teamwork, while fostering a diverse, respectful, and inclusive culture. It operates as a hybrid workplace with remote or in-office options and has earned recognitions such as Forbes Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list, serving customers like Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft. The SMB Expansion Account Executive role focuses on strategic growth for current Lucidchart and Lucidspark customers across assigned territories, handling prospecting, closing, renewals, expansion, and ongoing engagement. Responsibilities include closing business, building relationships within existing accounts, maintaining forecasts, demonstrating the Lucid Suite’s value, and collaborating cross-functionally to meet team SLAs and initiatives. Requirements include 1-3 years of SaaS/tech sales with at least 1 year closing, strong written and verbal communication, and a hybrid in-person role at the South Jordan, UT office two days per week (Tuesday and Thursday), with preferred qualifications such as Salesforce experience, CRM hygiene, software sales, and a BA/BS or equivalent.
NA Mid-Market New Logo Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork, while fostering a respectful and inclusive culture. It operates as a hybrid workplace with flexible remote and in-office options to support work-life balance and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid’s solutions are used by more than 100 million people worldwide, making it the most used visual collaboration platform by the Fortune 500, with customers like Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. The New Logo Account Executives role drives strategic growth for new and existing Lucidchart, Lucidspark, and Lucidscale customers across assigned territories, working with Customer Success Managers to ensure renewals, expansion, and ongoing engagement. Requirements include 3 years of SaaS/tech sales experience, strong communication, and a hybrid Raleigh, NC role with two in-office days (Tue and Thu); preferred qualifications include a BA/BS, experience with Salesforce and sales tools, ability to close high-level business, and maintaining Salesforce hygiene.
Director, Global Payments
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 1 IT & Security

Is remote?:

Yes
Lucid Software, a leader in visual collaboration, offers a hybrid Director of Global Payments role based in Salt Lake City with in-office days on Tuesday and Thursday, aligned to a culture that values teamwork, innovation, empowerment, initiative, ownership, and excellence. The director will drive strategic innovation and day-to-day management of Lucid's global payment ecosystem within a fast-moving Product-Led Growth model, aiming to maximize authorization rates, implement localized payment methods, and reduce involuntary churn. Key responsibilities include global payment optimization with localization, leading APM strategies, maintaining health of the payment funnel, mitigating churn with improved dunning and account updater tools, delivering a frictionless B2C self-serve checkout, supporting complex B2B/enterprise billing, managing fraud and risk, and owning vendor relationships. Requirements include 7+ years in Global Payments/FinTech with at least 3 years in leadership, proven B2C and B2B experience at scale, extensive localization and APM experience across regions, PLG experience, technical strategy for payment orchestration, regulatory knowledge (PCI-DSS, PSD3, SCA), and strong communication. The role also involves strategic evolution of the payment architecture, vendor negotiations and renewals, and coordinating with Finance, Sales, Marketing, and Product to ensure the ecosystem supports both PLG and enterprise contracts.
Solutions Engineer | DX
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity. DX's Solutions Engineering Team at Atlassian is seeking a highly skilled Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and help close critical deals by serving as the solution expert throughout the sales cycle. The role involves leading technical evaluations, partnering with Account Executives to run POCs and pilots, and clearly demonstrating platform value and feasibility. It also covers discovery and strategy, consultative questioning to understand client engineering workflows and goals, and designing tailored solutions to integrate the company's APIs with complex client workflows. Additional duties include acting as a trusted advisor on deployment methodologies and analytics integrations and collecting technical feedback from prospects to inform product improvements and roadmap priorities.
Solutions Engineer I
Lucid Software
Salt Lake City
United States
Not specified Full-time Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to over 100 million users and Fortune 500 customers like Google, GE, and NBC Universal. The company emphasizes core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture in a hybrid work environment. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. The role described is for a Solution Engineer on the SE team who will partner with sales to demo products, become a product expert, identify and solve operational inefficiencies, address security questions, and relay customer feedback to Product and Engineering. Requirements include 1-3 years of relevant experience, strong communication and relationship-building skills, a customer-success mindset, and preferred qualifications such as a STEM degree, SaaS or customer-facing experience, and familiarity with Agile methodologies and technical tools.
Senior Commercial Counsel
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 1 Legal

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a culture centered on innovation, excellence, empowerment, initiative, and teamwork in an inclusive environment. It operates as a hybrid workplace that supports remote and in-office work to promote work-life balance. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Tech, and People’s Companies that Care, and serves more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid is seeking a lawyer to join the Commercial team, reporting to the Head of Commercial, focusing on customer and vendor relationships in the SaaS technology industry and supporting sales teams. Responsibilities include drafting and negotiating SaaS and other agreements, managing procurement and vendor relationships, advising on risks and compliance, and scaling legal processes; requirements are JD and active U.S. bar, 7+ years of relevant experience in software or tech, strong data privacy and information security knowledge, and preferred qualifications include experience with Salesforce, Zendesk, Conga, Coupa, and government or EDU clients.
Sales Engineer Intern - Summer 2026
Lucid Software
Salt Lake City
United States
Not specified Intern Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork in an inclusive culture. It operates as a hybrid workplace with remote or in-office options to support work-life balance, and has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Fortune 500 firms like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The company is seeking a smart, inquisitive, organized, and creative individual to join the Sales Engineering team to accelerate growth across Lucidchart, Lucidspark, and Lucidscale, acting as the technical point of contact throughout the sales cycle. Responsibilities include creating and delivering custom technical demos, becoming a respected product expert internally and a source of knowledge for customers, collaborating with sales to understand and communicate customer needs, and creatively solving problems to improve SE team operations. Requirements include pursuing an undergraduate degree in Engineering, Information Systems, Economics, or other STEM fields with strong academics; being passionate, technical, and proactive with excellent written and verbal communication; detail-oriented, organized, a team player, and capable of thriving in a fast-paced environment, with the role based in a hybrid South Jordan office two days per week (Tue and Thu); preferred qualifications include customer-facing experience, SaaS, coding or technical tools, and familiarity with Cloud Networking Architecture or Information Security.
Regulatory & Product Counsel
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 1 Legal

Is remote?:

Yes
Lucid Software is a leader in visual collaboration with awards, a hybrid workplace, and core values focused on teamwork, innovation, empowerment, initiative, ownership, and excellence, while valuing diversity and inclusivity. They are seeking a Regulatory & Product Counsel to join the legal department’s Compliance team as the main legal contact to advise on privacy and other compliance requirements across cross-functional teams (engineering, marketing, growth, and product). Responsibilities include managing and improving compliance programs, monitoring evolving laws and business operations, serving as the subject matter expert on global SaaS regulations (emphasizing GDPR/CCPA), AI compliance, and developing policies and resources, plus advising teams on privacy controls related to product development, vendors, and operations while promoting least privilege. Requirements are a JD from an ABA-accredited law school with a State Bar license, 3-5 years of relevant global regulatory experience in SaaS with a focus on data privacy, and the ability to translate legal risk for non-legal partners and operationalize compliance across functions. Preferred qualifications include a technical background in software product development and privacy controls, along with a demonstrated ability to learn quickly, manage multiple tasks, and work proactively with cross-functional teams.
NA Sales Development Representative
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration with core values including innovation, excellence, empowerment, initiative and ownership, and teamwork, and it maintains a diverse, inclusive culture in a hybrid workplace. It has earned recognitions such as Fortune Best Workplace in Technology, 2022 Glassdoor Best Place to Work, Forbes Cloud 100, and a top-100 ranking on G2’s 2023 Best Global Software Companies, while serving customers like Google, GE, and NBC Universal and partnering with Google, Atlassian, and Microsoft. The company is looking to hire smart, energetic, organized, and competitive individuals to join the sales team to accelerate growth. Responsibilities include prospecting outbound leads, qualifying inbound leads, rapid follow-up, needs assessments, scheduling product demos, becoming a product expert, collaborating with Account Executives and Marketing, and managing schedules, campaigns, and pipelines to hit milestones, with weekly trainings and daily standups. The role requires strong problem-solving, prior sales experience or genuine interest, fast learning, clear communication of value propositions, and the ability to manage multiple projects and deadlines, and it is a hybrid role in South Jordan two days per week (Tuesday and Thursday) with preferred qualifications such as CRM experience, independence, startup-driven motivation, and a BA/BS.
Inbound Sales Development Representative, Lucid for Education
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Lucid for Education

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego within a diverse, inclusive culture, all in a hybrid work environment. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, PEOPLE’s Companies that Care) and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid is hiring for the higher education sales team to accelerate growth, with responsibilities such as qualifying inbound leads, responding quickly within SLAs, conducting needs assessments, scheduling online product demonstrations, providing proactive follow-up, becoming an expert on the products, and maintaining accurate records. Requirements include 0-2 years of B2B experience, strong problem-solving, fast learning, ability to clearly communicate value propositions to diverse inbound personas, outstanding written and verbal communication, and effective schedule and pipeline management to hit milestones and quarterly objectives; the role is hybrid, requiring in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday). Preferred qualifications include a BA/BS degree, and the posting notes a LinkedIn reference (#LI-KC1).
NA Mid-Market Expansion Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration with products like Lucidchart, Lucidspark, and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork, and it supports a respectful, inclusive culture in a hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Mid-Market Account Executives will lead strategic growth for existing Lucidchart and Lucidspark customers, working after qualification to create business value, drive renewals and expansion, and maintain ongoing customer engagement across multiple personas. Responsibilities include closing business, prospecting, building relationships, creating reliable forecasts, demonstrating the Lucid Suite’s value, and promoting teamwork over ego. Requirements include 4+ years of closing experience in tech/SaaS, a hybrid work arrangement with in-office days in South Jordan, UT (Tuesdays and Thursdays), and preferred qualifications such as Salesforce experience, CRM hygiene, outbound prospecting, a BA/BS, and a #LI-DS1 designation.
Payroll Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Finance & Accounting

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, honored with Forbes Cloud 100 and Fortune Best Workplace in Technology, and operates a hybrid, inclusive culture focused on teamwork, innovation, empowerment, initiative, ownership, and excellence. They are seeking a dynamic Payroll Specialist who will report to the Senior Payroll Manager, manage semi-monthly US multi-state payroll (using Workday for US operations) and support international payroll for Amsterdam, Melbourne, and Hamburg, acting as a data steward across systems. Responsibilities include data verification and controls, end-to-end time and attendance management, fringe benefits, tax and compliance coordination, audits and reporting (including W-2s), participation in financial and 401(k) audits and special projects, and serving as the US payroll subject matter expert on 401(k), leave, and benefits. Requirements are a bachelor’s degree, 2-3 years of payroll experience for 100+ employees, strong US payroll knowledge, ability to manage high data volumes, advanced Excel/Sheets skills, extreme attention to detail, problem-solving ability, and the capacity to work independently and cross-functionally with strong communication. Preferred qualifications include Experience with Workday and Cloudpay, international payroll experience, system integrations, familiarity with benefits and leave, employer-of-record/SaaS experience, and #LI-NJ1.
NA SMB New Logo Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, with a diverse, respectful, and inclusive culture. It operates as a hybrid workplace with remote, office, or mixed arrangements, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users and Fortune 500 companies like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The company is hiring New Logo Account Executives to grow strategic business for new and existing Lucidchart and Lucidspark customers across assigned territories, working with Customer Success Managers to ensure renewals, expansion, and ongoing engagement. Responsibilities include maintaining expert knowledge of Lucid Suite, understanding the competitive landscape, pursuing outbound leads, generating and closing new pipeline across segments via cold calling, emailing, demos, negotiations and marketing activities, and managing a book of accounts to forecast and close pipeline to meet quotas, with other duties as assigned. Requirements include 1-3 years of SaaS/tech sales, ability to manage multiple projects and deadlines, and excellent written and verbal communication skills, with a hybrid role at the South Jordan, UT office two days per week (Tuesday and Thursday); preferred qualifications include a BA/BS, proven ability to close high-level business in competitive environments, and experience with Salesforce and tools like Outreach, Groove, and Zoominfo, along with the ability to align solutions to client needs.
Implementation Consultant
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by core values of innovation, excellence, empowerment, initiative and ownership, with teamwork over ego. The company promotes a diverse, respectful, and inclusive culture and operates as a hybrid workplace that supports remote, in-office, or mixed arrangements depending on role needs, having earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid’s solutions are used by more than 100 million users worldwide, including major customers like Google, GE, and NBC Universal, and the company partners with leaders such as Google, Atlassian, and Microsoft. The Implementation Team within Customer Experience leads onboarding for high-value customers, acting as trusted advisors, driving adoption and long-term value, managing complex engagements, and coordinating technical solutions like migrations, SSO/SCIM, and integrations. Requirements include a bachelor’s degree, 4+ years in a client-facing SaaS or enterprise role (preferably in implementation-related functions), strong organizational and communication skills, and a PMP is preferred; the position is hybrid with a South Jordan office two days per week (Tuesday and Thursday), and preferred qualifications include expertise in innovation or change management and experience leading internal initiatives or large data migrations.
Professional Services Consultant
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, and it upholds core values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a diverse, inclusive hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid aims to help teams become more innovative and agile or transition to product-led models, and the Solutions Consultant role delivers services and thought leadership to maximize customers’ use of the Lucid Collaboration Suite to achieve those business outcomes. Responsibilities include engaging with stakeholders worldwide to deliver customized engagements, guiding customers to maximize their investment, maintaining subject matter expertise in topics such as innovation, organizational agility, software architecture, knowledge management, cloud migration, digital transformation, change management, and hybrid work, and developing new or existing service offerings while promoting Lucid’s Professional Services. Requirements include 3-5 years in consultative roles, a technical BA/BS (MS preferred), strong executive stakeholder management and communication skills, the ability to build relationships and drive customer outcomes, curiosity and self-motivation, and a hybrid work setup at the South Jordan office (Tue/Thu); preferred qualifications include a technical/R&D background, experience with large SaaS rollouts, global customer engagement, and change management/enterprise architecture experience.
Associate Professional Services Consultant
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a culture rooted in innovation, excellence, empowerment, initiative, ownership, and teamwork within a diverse, inclusive hybrid workplace. The company has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and its solutions are used by more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. A Solutions Consultant helps customers leverage the Lucid Collaboration Suite to achieve outcomes such as increased innovation and agility, delivering strategies around hybrid work, change enablement, and end-user skills development while driving depth of product utilization for strategic use cases. Responsibilities include engaging with stakeholders globally to deliver customized engagements, influencing and guiding customers to maximize their investment, maintaining subject matter expertise on topics such as innovation, organizational agility, software architecture, cloud migration, product development, digital transformation, change management, and hybrid work, and extending the visibility of Lucid’s products and services through customer engagements. Requirements include 2+ years in consultative roles, a technical BA or BS in a field that understands software delivery (MS degree preferred), strong executive engagement and presentation skills, the ability to build relationships and a shared vision, curiosity and ongoing learning, and the hybrid role with in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include experience in technical/R&D, large SaaS rollouts, global customer engagement, and change management or enterprise architecture experience.
Product Manager
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Product

Is remote?:

Yes
Lucid Software is a leader in visual collaboration with awards including Forbes Cloud 100 and a Fortune Best Workplace in Technology, operating as a hybrid workplace with a culture centered on teamwork, innovation, empowerment, initiative, ownership, and excellence. The company is seeking a rockstar Product Manager to influence the Search and Change Management teams and help customers—from individuals to enterprises—collaborate, generate ideas, and make actionable business decisions. You will join a cross-functional team of PMs, UX designers, engineers, and QA specialists working on high-value solutions, data and diagrams, and the platform that makes it all possible. Responsibilities include partnering with UX, Engineering, Marketing, and Sales; understanding customer motivations and needs; owning features through ideation, specification, development, release, analysis, and iteration; conducting qualitative and quantitative research; and measuring impact with metrics to optimize usage and KPIs. Requirements include a bachelor’s degree, 3–5 years of software product management in B2B SaaS, ability to de-risk hypotheses, strong cross-functional communication, and comfort discussing technical trade-offs, with preferred qualifications including design polish, document-centric SaaS experience, Elasticsearch/OpenSearch expertise, SaaS admin tooling, and AB/multivariate testing.
Digital Customer Success Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes values such as innovation, excellence, empowerment, initiative, ownership, and teamwork, along with a respectful, inclusive culture and a hybrid work environment. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partners such as Google, Atlassian, and Microsoft. Lucid’s Scaled Customer Success Team, including the Digital Customer Success Specialists, works to maximize customer value through direct interactions and scalable solutions, representing Lucid to strategic users and administrators as needed. Key responsibilities include understanding customers’ business objectives, monitoring retention metrics, supporting ongoing product adoption, delivering data-driven recommendations, and driving cross-functional initiatives to improve the customer experience. Requirements include a bachelor’s degree, 2+ years in a client-facing or technical role, strong communication and ownership, and a hybrid South Jordan arrangement (two days per week, Tuesday and Thursday); preferred qualifications include technical aptitude, curiosity, and prior customer success management experience.
Customer Success Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to more than 100 million users worldwide, including Google, GE, and NBC Universal. The company emphasizes core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, and promotes a diverse, respectful, inclusive culture with a hybrid, flexible work arrangement. Lucid’s Customer Success Team is central to maximizing customer value, with Specialists driving adoption, retention, and scalable improvements through direct interactions and scalable solutions for global customers. The Customer Success Specialist role requires understanding customer objectives, monitoring key operational metrics, delivering data-driven recommendations at scale, and developing tools and processes to ensure maximum value from Lucidchart, while communicating primarily by email and also via screen shares or calls as needed. Candidates should have a bachelor’s degree, 2+ years in a client-facing or technical role, a strategic and ownership mindset, strong communication, empathy, and the ability to thrive in a fast-paced environment; the position is hybrid at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications including technical aptitude, curiosity, and prior CS experience.
Associate Customer Success Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it upholds values of innovation, excellence, empowerment, initiative, ownership, and teamwork within a diverse, inclusive culture. It operates as a hybrid workplace that supports work-life balance by allowing remote work, office-based work, or a blend depending on the role. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Associate Customer Success Specialist role sits in the Scaled Customer Success Team, focusing on maximizing customer value through adoption, data-driven recommendations, retention metrics, and cross-functional initiatives, with most communication via email and some screen shares or calls as needed. Requirements include a bachelor’s degree, strategic thinking, strong communication, ownership, empathy, and the ability to thrive in a fast-paced environment; the position is hybrid at the South Jordan office (Tuesdays and Thursdays), with preferred qualifications of 2+ years in a client-facing or technical role and a strong desire to become a Lucid subject-matter expert.
General Application
Lucid Software
Salt Lake City
United States
Not specified Unknown General Application

Is remote?:

No
The organization invites individuals who are passionate about its mission to submit general applications, even if there is not a current role that fits their background. By submitting a resume, candidates will be added to a talent pool for consideration for future job opportunities. This application process is open to candidates residing in any U.S. state or in several international locations, including Amsterdam, Hamburg, and Melbourne, where the organization can legally hire. Interested applicants are encouraged to participate regardless of specific job vacancies. The initiative aims to connect passionate individuals with potential roles aligned with their skills and interests.