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Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork within a diverse, inclusive culture and a hybrid work model. The company has earned Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The SMB Expansion Account Executives role drives strategic growth for current Lucidchart and Lucidspark customers across assigned territories by working with existing users to create business value, ensuring renewals, and driving expansion and ongoing engagement. Responsibilities include closing business, prospecting, building relationships with an existing book of accounts, ensuring excellent customer service, improving outbound prospecting, creating reliable forecasts, and demonstrating the value of the Lucid Suite while fostering teamwork over ego. Requirements are 1–3 years of SaaS/tech sales with at least 1 year of closing experience and strong communication; the role is hybrid in Raleigh, NC with in-office Tuesdays and Thursdays, and preferred qualifications include CRM experience (Salesforce), closing history, relationship-building, software sales experience, Salesforce hygiene, ability to manage many opportunities, and a BA/BS.

Lucid Software is a leader in visual collaboration and work acceleration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, a hybrid work culture, and global recognitions serving over 100 million users including Fortune 500 customers. The company emphasizes innovation, excellence, empowerment, initiative, and teamwork, and is committed to a respectful and inclusive environment. They are seeking a highly analytical, cross-functional compliance professional to join the legal team to manage data privacy, regulatory risk, and compliance across the fast-growing SaaS business, collaborating with multiple units. Responsibilities include owning core SaaS compliance programs (data mapping, privacy assessments, sanctions, data retention, vendor risk), maintaining documentation, tracking compliance OKRs, monitoring evolving global laws (US/EU, AI), and designing role-specific training. Requirements include a bachelor’s in a relevant field, 5+ years in privacy/compliance for B2B SaaS or regulated environments, strong knowledge of GDPR/CCPA and AI laws, cross-functional collaboration, and strong communication; preferred qualifications include industry certifications (e.g., CIPP, CISA, CRISC), experience with automated platforms like OneTrust/Osano, tooling familiarity, and experience evaluating AI model transparency and bias in compliance contexts.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a diverse, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, while partnering with Google, Atlassian, and Microsoft. They are seeking a highly analytical compliance professional to join the legal team, collaborating across business units to manage regulatory risk in a growing SaaS environment and keep pace with changing laws. Responsibilities include owning core SaaS compliance programs (data mapping, privacy assessments, policy implementation, data retention, and vendor risk), maintaining documentation and OKR tracking, monitoring global regulations (US and EU, with a focus on AI-related rules), and designing training while aligning AI controls with emerging standards. Requirements include a bachelor’s in a related field, 5+ years in privacy or compliance for B2B SaaS or regulated environments, strong knowledge of GDPR/CCPA and AI regulation, cross-functional collaboration and excellent communication, analytical abilities, and preferred qualifications such as CIPP/CISA/CRISC and experience with OneTrust/Osano and other SaaS tools, plus exposure to ML bias and explainability in AI initiatives.

Lucid Software is a leader in visual collaboration with a hybrid workplace and a culture focused on teamwork, innovation, empowerment, initiative, ownership, and excellence, while valuing diversity and inclusion. They are seeking a Senior Product Manager to advance AI-driven products, particularly generative AI and canvas-native features, by joining a team dedicated to AI innovation, agentic workflows, and rapid prototyping. The role involves owning AI platform capabilities from strategy through launch and partnering with Engineering, Design, Data Science, and Product teams to deliver scalable foundations that enable company-wide innovation. Responsibilities include identifying and de-risking new AI capabilities through prototypes and experiments, improving product development and evaluation practices, and translating customer insights into AI experiences that feel natural, useful, and trustworthy. Requirements include 4+ years of PM experience in B2B SaaS, experience bringing agentic AI products to market in fast-moving environments, strong understanding of AI systems (e.g., agent architectures, RAG, AI evaluations) and tradeoffs, and proven cross-functional collaboration, with preferred qualifications in leading innovation teams, experience with visual collaboration or spatial computing, and mentoring other PMs.

Lucid Software is a leader in visual collaboration with a hybrid workplace and a culture built on teamwork, innovation, empowerment, initiative, ownership, and excellence, committed to inclusivity. The Raleigh part-time Office Manager role provides afternoon coverage (Mon-Fri 12:00–5:00 PM), totaling 20-25 hours per week, supporting the Workplace Experience team. Key responsibilities span facility management, office maintenance, equipment moves, meeting room and floor housekeeping, technology coordination with IT, kitchen and coffee service, catering, event and culture coordination, and after-hours support as needed. Additional duties include administrative tasks such as shipping, monitoring office channels (Slack/Zendesk), and assisting with workplace experience projects like gym access coordination. Requirements include at least one year in a professional office setting, ability to work in-office five days on the stated schedule, strong communication and multi-tasking, proficiency with G-Suite or Office 365, and the ability to lift 25–50 lbs; preferred qualifications include facilities management experience and experience in a high-tech environment.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it operates with core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, all within a respectful, inclusive, hybrid-work culture. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and it serves over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid’s Customer Operations team supports users by helping them understand and use the product, leveraging data to improve product health, and delivering both direct support and scalable solutions to a global audience. The role involves managing technical issues, maintaining product expertise, collaborating with Engineering, Product Management, Marketing, and other teams, creating Help Center content, engaging with the Lucid Community, and handling billing tasks such as cancellations, refunds, downgrades, and disputes. The internship requires pursuing a bachelor’s degree with a 3.0+ GPA, strong ownership and communication skills, independence and cross-functional work ability, and preferred qualifications including troubleshooting, content creation, data analytics, and teaching, with a full-time summer schedule and potential extension, and a hybrid Raleigh office arrangement (Tuesdays and Thursdays).

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite and airfocus, and upholding values of innovation, excellence, empowerment, initiative and ownership, with a diverse, inclusive, hybrid workplace. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by over 100 million users worldwide, including clients like Google, GE, and NBCUniversal, with partnerships with Google, Atlassian, and Microsoft. The company is expanding its GTM Strategy & Operations team to grow the channel sales program, seeking an energetic, analytical candidate who will dive into data, optimize processes, and scale the partner ecosystem while owning critical workflows from day one and collaborating with senior leadership. Responsibilities include partnering with Revenue Operations to design, document, and automate channel workflows; training sales on these processes; managing reseller transactions to meet SLAs; maintaining Salesforce data integrity; onboarding and managing channel partners; identifying bottlenecks and leveraging automation/AI; and performing ad hoc analyses and reporting on reseller performance. Requirements include a bachelor’s degree in a quantitative field, 0–1 years of experience, CRM familiarity, strong Excel skills, multitasking and attention to detail, and excellent communication; the role is hybrid with Raleigh office presence two days per week (Tuesday and Thursday), with preferred qualifications in SaaS experience, data visualization tools or SQL/Tableau, and knowledge of channel sales, plus the reference tag #LI-MK1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and upholding values of innovation, excellence, empowerment, initiative, and teamwork in a respectful, inclusive, hybrid workplace. The company has earned recognitions from Forbes Cloud 100, Fast Company, Fortune, and PEOPLE, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. They are seeking an energetic, analytical, and growth-minded individual to join the GTM Strategy & Operations team to expand the channel sales program and scale Lucid’s partner ecosystem through data-driven process optimization. Responsibilities include partnering with Revenue Operations to design and automate channel workflows, managing reseller transactions to meet SLAs, protecting partner data in Salesforce, onboarding and managing channel partners, identifying bottlenecks with automation and AI, and conducting analyses on reseller performance for data-driven decisions. Requirements include a bachelor’s in a quantitative field, 0–1 years of experience, CRM exposure, strong Excel skills, multitasking and communication abilities, and a hybrid Raleigh office schedule two days per week (Tue and Thu); preferred qualifications include SaaS/tech experience and familiarity with data visualization, SQL, Tableau, or LLMs.

Lucid Software is a leader in visual collaboration with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and it supports a hybrid, diverse, inclusive workplace. They are looking for an impact-oriented Sr. Product Manager to bridge complex data and human collaboration, working with designers and engineers on tailored solutions and scalable AI-powered features. Responsibilities include cross-functional alignment with UX, Engineering, Marketing, and Sales; deepening customer insight through qualitative and quantitative research; owning the product lifecycle from ideation to launch and iteration; prioritizing for impact; delivering key business metrics; and bridging design and technical trade-offs. Requirements include a bachelor’s degree and 5+ years of software product management experience in a B2B SaaS environment with a track record of driving core business metrics; strong strategic discovery skills; versatile communication across engineers, sales, executives, and end users; technical and design fluency; and a teamwork-over-ego, growth-oriented mindset. Preferred qualifications include a strong design sensibility; domain expertise in document- or canvas-based SaaS solutions (e.g., editors, whiteboarding, or content management); experience with rapid prototyping and lean learning methods, including A/B and multivariate testing; and data fluency to uncover behavioral insights driving the product roadmap.

Lucid Software is a leader in visual collaboration with awards and a hybrid work model, grounded in core values such as teamwork, innovation, empowerment, initiative, ownership, and a commitment to diversity. The Strategy & Analytics team supports multiple functions (Marketing, Demand Gen, Sales Ops, Customer Experience, Product, Strategy) and focuses on strategic problem solving from identifying opportunities to analyzing data and driving change. The role involves working with senior leaders, delivering data-driven recommendations, and implementing initiatives, with past projects like customer health scores, promoting product adoption, automating A/B analysis, increasing product virality, and building dashboards for high-potential accounts. The team is distributed but tightly connected through weekly trainings, daily working sessions, and collaborative activities, with a culture of helping one another. Requirements include a completed technical degree, 4+ years of experience, SQL proficiency, strong statistics knowledge, excellent communication, and the ability to think strategically, with preferred traits such as a passion for problem-solving, willingness to help and learn, and a collaborative mindset.

Lucid Software is a leader in visual collaboration and a hybrid workplace, recognized with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and grounded in values such as teamwork, innovation, empowerment, initiative, ownership, excellence, and a commitment to diversity and inclusion. The Security Analyst role focuses on protecting corporate assets and customer trust by delivering day-to-day GRC operations, conducting third-party risk assessments, and supporting security across sales and customer interactions to enable rapid business and product innovation. Key responsibilities include conducting vendor risk assessments, responding to vendor security questionnaires, supporting SOC 2 and ISO 27001 audits, identifying threats and control gaps, delivering security awareness training, and maintaining security and compliance metrics. Requirements include a bachelor’s degree in information security assurance, business management, or related field; 3+ years in third-party risk management or GRC; knowledge of NIST 800-53, ISO 27001, and SOC 2; strong organizational, written, and verbal skills; and proven ability to collaborate across non-technical and technical teams. Preferred qualifications encompass SaaS/cloud experience, risk management skills, certifications such as CRISC, CISSP, CISA, etc., familiarity with AWS/GCP/Azure, experience with process improvement and automation, and the ability to leverage AI tools to enhance workflows.

Lucid Software is a leader in visual collaboration and work acceleration, widely recognized with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, and operates a hybrid workforce guided by values like teamwork, innovation, empowerment, initiative, ownership, and excellence, while prioritizing diversity and inclusion. As a security analyst, you would help protect corporate assets including world-class web applications and employees, within a security team that supports rapid business and development through a risk- and compliance-focused mindset. Responsibilities include identifying security risks from third-party vendor assessments and vulnerability scans, proactively identifying threats, developing and coordinating security policies and training, ensuring regulatory compliance, answering security-related inquiries, collecting impactful security metrics, and collaborating with Legal, Engineering, IT, Finance, and HR to protect critical assets. Requirements include a bachelor’s degree in information security assurance, business management, or related field; 1+ years of experience with third-party risk management or GRC; knowledge of security frameworks such as NIST 800-53, ISO 27001, and SOC 2; security certifications like SSCP, CC, Security+, or CySA+; the ability to work independently and communicate effectively with strong attention to detail. Preferred qualifications include deeper risk management knowledge, CRISC/CISSP/CISA certifications, understanding of cloud platforms (AWS, GCP, Azure), experience in information system security risk management, and the ability to thrive in a fast-paced, startup-like environment.