Zendesk is hiring an SMB Account Executive (French native) to grow the SMB SaaS business by acquiring new customers, expanding existing accounts, and building cross-functional relationships to align solutions with customer goals.
Responsibilities include driving top-line revenue, nurturing relationships for retention, cross-selling additional products, using data and adoption history to prospect and retain clients, articulating Zendesk benefits, leading competitive sales cycles, maintaining a robust Salesforce pipeline, and delivering accurate forecasts while exceeding targets.
Qualifications require a BA/BS or equivalent, at least 2 years of B2B SaaS sales or solution engineering experience with a proven track record of exceeding targets, strong presentation, negotiation, and prospecting skills, entrepreneurial mindset, industry awareness, and familiarity with Salesforce, Outreach, and Clari.
Compensation includes US OTE of $102,000–$154,000 with a 60/40 base/commission split, potential bonuses or benefits, and a hybrid work arrangement that requires some in-office presence with the schedule determined by the hiring manager.
Zendesk emphasizes equal opportunity, diversity, and inclusion, offers accommodations for disabilities, notes potential AI screening as part of hiring, and provides a Candidate Privacy Notice and contact for accommodation requests.
