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Atlassian offers flexible work arrangements (office, home, or hybrid) and hires people in any country where it has a legal entity. The role involves partnering with direct sales, partners, and large account teams on Fortune 500 customers to map the customer’s profile, problems, roadmaps, and solution success to optimize the account. It requires customer discovery to understand the current state, business problems, and map them to Atlassian products and solutions, while probing for cross-product opportunities and client pain points. You must be a broad Atlassian product expert in pre-sales, delivering value-based demonstrations that show how the portfolio works together and addressing the customer’s technical needs to gain buy-in. Additionally, you’ll cultivate partnerships with account executives, track pipeline and opportunities, document product feedback and competitive intelligence, advocate internally, and continuously learn to refine pre-sales knowledge and processes.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity. The Renewals team’s mission is to maximize revenue retention, strategic migration, and expansion while delivering a seamless customer experience that maintains health and loyalty. They nurture mid-market relationships throughout the renewal lifecycle, pursuing retention through inside sales (phone, video, and email) while leading renewals across products for both direct customers and those working with Solution Partners in their region, and by mitigating churn risk. They work to increase customer awareness of Atlassian’s product portfolio to identify cross-sell and upsell opportunities, stay current on product updates to articulate improvements to customers and partners, and maintain a healthy pipeline by logging activities and customer data in internal systems. The Future Team is described as curious, proactive, empathetic, and collaborative, guided by Atlassian values, with Account Managers bridging sales and customer success to support strategic account planning, pricing and license expirations, and gathering feedback on evolving customer needs.

At Atlassian, the mission is to help customers compete in the digital economy, supported by a multi-billion-dollar software business with 300,000 paying customers, partners, and millions of users worldwide, all within a culture focused on customer success. The Strategic Solution Sales team develops and executes sales strategies to drive adoption of Atlassian’s Service Collection (ESM/ITSM/CSM) among its largest customers. The Strategic Solution Sales Executive acts as a customer champion, feeding insights back to product and engineering to improve the customer experience, while owning a territory in a specific region and partnering with Strategic Account Executives, Solution Engineering, Channel Partners, Product, and Marketing. The role involves developing and executing sales strategies that drive revenue growth for the product segment across named strategic accounts and acting as a knowledge leader in Service Management trends to inform strategies and positioning for the largest accounts in the Southern European region. You will engage with customers to understand their needs and propose value-based solutions, and collaborate with Marketing, Account Management, Product, and Partner Management to align on sales strategies and explore co-selling opportunities.

Atlassian supports flexible work options (office, remote, or hybrid) and conducts interviews and onboarding virtually as part of its distributed-first approach. The company serves over 300,000 customers globally and aims to unleash every team’s potential with software, driving customer impact and ongoing revenue growth. Atlassian’s culture centers on “play as a team,” with mutual support, shared wins, and knowledge sharing, and it offers strong earning potential in a large enterprise market, while leading responsible AI integration into cloud products to move customers to the cloud with cost transparency and faster collaboration. The role focuses on managing high-value customers, understanding their long-term goals, and crafting customized strategies for mutual growth, including nurturing relationships with key decision-makers and collaborating with internal teams and partners to deliver aligned solutions. You’ll develop strategic sales and account plans, understand customer objectives, streamline sales processes, lead negotiations, conduct market research, stay current on industry trends, provide performance updates to senior management, and engage clients through travel and industry events.

Atlassian offers flexible work options (office, home, or a mix) and hires in any country where it has a legal entity. They are seeking a Pre-sales Solutions Engineer for the EMEA South Enterprise team to lead technical engagement in complex sales cycles and solve customers’ toughest business problems. Responsibilities include partnering with account teams and partners, conducting customer discovery, identifying cross-product opportunities, serving as a trusted technical advisor, delivering tailored value-based demos, guiding customer technical needs, and feeding feedback to product management. The ideal candidate has 5+ years of enterprise pre-sales experience, fluent French, and proficiency in Spanish or Italian, plus strong communication, presentation skills, and a customer-centric, cross-functional mindset. You’ll join a globally distributed SE team that works with Global 2000 companies and operates in a values-driven, results-oriented culture.