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Zendesk is seeking a Director of Software Engineering to lead their Workforce Management Engineering team located in Serbia and Poland, overseeing the development of their WFM platform and managing over 50 engineers. This senior management position involves collaborating closely with the Director of Product to define the product's vision and roadmaps, while fostering excellence in engineering practices across the organization. The ideal candidate should have extensive experience in managing engineering departments and possess strong leadership and communication skills to inspire cross-functional teams. Zendesk promotes an inclusive and diverse work culture, valuing openness and collaboration among its international team. Additionally, the company supports a healthy work-life balance with hybrid working options, competitive benefits, and a commitment to corporate social responsibility.

Zendesk is a service-first CRM company focused on enhancing customer relations through customizable software. They are seeking a Senior Golang Software Engineer to lead technical growth and innovation within their product, utilizing technologies such as Golang, Docker, AWS, and PostgreSQL in an Agile environment. Responsibilities include collaborating with stakeholders, mentoring team members, and driving architectural decisions while maintaining high-quality code. The ideal candidate will have expertise in backend technologies, experience with large-scale software designs, and strong interpersonal skills. Zendesk promotes a flexible hybrid work model and is committed to diversity and inclusion in the workplace.