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Atlassian offers flexible work arrangements, allowing employees to work from home, in the office, or a hybrid of both, which helps them balance personal and family commitments. The company conducts interviews and onboarding virtually, highlighting its distributed-first approach. The Partner Readiness Manager role focuses on integrating new products and programs into Atlassian's network of channel partners, ensuring they can effectively sell and deliver company solutions. This position requires excellent communication skills and the ability to manage cross-functional partnerships while implementing a structured Launch Excellence Framework for product launches. Key responsibilities include driving transparency, assessing launch success with KPIs, managing risks, and providing updates to leadership on launch progress.

Atlassian offers its employees flexibility in choosing their work environment, allowing them to work from the office, home, or a combination of both, which enhances their ability to manage personal priorities. The company is currently seeking a Director of Global Channel to join its legal team, focusing on the Transformation and Scale function alongside the Channel and Advisory Services. The role involves drafting and negotiating channel agreements, supporting program development, and implementing strategies for the channel organization, all while collaborating with a global team using Atlassian products. Candidates are expected to have over seven years of legal experience, preferably in-house at a technology or B2B SaaS company, and possess strong communication skills for clarifying complex legal concepts. Atlassian values a collaborative mindset and innovation among its employees, emphasizing customer-centric decision-making.

Atlassian offers flexible work arrangements, allowing employees to work from home, the office, or a combination of both, thus supporting their personal and family needs. They are seeking a Senior Counsel to join their legal team, particularly in the Transformation and Scale function, where strategic collaboration on contracts and business operations is essential. The successful candidate will collaborate with various legal team members, manage contract documentation, and advise on complex legal issues while maintaining a customer-first approach. Ideal applicants should have over seven years of legal experience, preferably in-house at a technology or B2B SaaS company, and are expected to communicate complex concepts clearly. Atlassian values innovation and collaboration, seeking individuals who understand their products and demonstrate a growth mindset in a dynamic environment.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, remotely, or a hybrid of both. This approach allows staff to better manage their family, personal goals, and priorities. The company is able to hire talent globally in countries where it has a legal presence. Both interviews and onboarding are conducted virtually, reflecting Atlassian's distributed-first ethos. Additionally, a role-playing exercise is included in the interview process for certain positions, such as the Loom Account Associate.

Atlassian offers employees the flexibility to work in various environments, including in-office, remote, or a hybrid approach, which supports personal and family priorities. The company is seeking a Senior Machine Learning Engineer with a focus on statistics to join its Core Machine Learning team, which aims to develop ML solutions for revenue generation and forecasting. This role involves collaborating with various organizational stakeholders and includes building scalable forecasting algorithms while guiding junior engineers. Candidates are expected to have advanced degrees in quantitative fields, significant experience in the machine learning domain, and the ability to communicate effectively with diverse audiences. Ideal qualifications include experience in consumer or B2B SaaS products, proficiency in Python, and a focus on iterative development for practical business applications.

Atlassian allows employees to work from various locations, including remotely, promoting flexibility to accommodate family and personal priorities. They have a position open for a Senior Machine Learning Engineer with a focus on statistics, who will join the Core Machine Learning team responsible for developing and implementing advanced ML models to enhance revenue and user engagement. The team collaborates across multiple departments and values rapid execution and real business impact in its projects. Ideal candidates should possess a Master's or PhD in a quantitative field, substantial industry experience in forecasting and machine learning, and strong communication skills to explain complex concepts. Familiarity with programming languages like Python and tools like SQL, along with an agile mindset and focus on practical solutions, are essential for success in this role.

At Atlassian, employees can choose their work environment, whether in an office, at home, or a hybrid of both, allowing greater flexibility to meet personal priorities. The company is hiring a Principal Business Intelligence Engineer to join a dedicated team focused on utilizing advanced analytics to address business challenges. This role involves transforming raw data into meaningful insights, developing dashboards, and measuring key performance indicators related to Cloud Migrations. The ideal candidate should have a strong background in data engineering, proficiency in SQL, and excellent data visualization skills, while being comfortable navigating ambiguity in a dynamic setting. Additional responsibilities include collaborating with senior leaders, designing and optimizing metrics, managing data pipelines, and improving user experience with business intelligence tools.

Atlassian offers flexible work options, allowing employees to choose between office, home, or hybrid arrangements, which supports personal and family goals. The company is currently seeking a Senior Machine Learning Engineering Manager for its Core Machine Learning team, responsible for developing AI/ML models to enhance revenue and user engagement. The role involves managing the entire machine learning lifecycle, implementing new techniques, mentoring team members, and collaborating with various departments. A successful candidate should have a Master's or PhD in a quantitative field, over five years of experience in managing machine learning teams, and a strong ability to communicate complex concepts. Atlassian values agility and a balance between quality output and timely delivery, fostering a culture of innovation and collaboration within the team.

Atlassian offers flexible work options for its employees, allowing them to work from the office, home, or a combination of both, contributing to a better work-life balance. The company conducts virtual interviews and onboarding as part of its distributed-first approach and hires globally where it has legal entities. Atlassian's mission is to redefine B2B selling by focusing on converting free trials into satisfied customers through a fast-growing business model. The Data & Analytics team plays a key role in supporting business partners and driving top-line growth by providing data-driven insights and reporting. The position involves collaborating with Customer Success leadership, executing change management projects, and identifying opportunities for improvement in customer engagement and retention metrics.

Atlassian offers flexible work arrangements, allowing employees to choose their work environment, whether from home, the office, or a mix of both. The company is seeking an experienced lawyer to join their Commercial Legal team, with responsibilities including negotiating enterprise cloud agreements and collaborating closely with the Sales team to finalize customer deals. This remote position requires the candidate to be located in the United States Eastern or Central time zones and will report to the Commercial Legal Director for Enterprise Sales in the Americas East. Ideal candidates should possess extensive experience in negotiating SaaS contracts, understand data protection and cybersecurity issues, and demonstrate excellent communication and collaborative skills. Atlassian values creativity in problem-solving and seeks individuals who can effectively navigate the complexities of a decentralized organization.

Atlassian offers its employees the flexibility to choose their work environment, whether that be in an office, remotely, or a hybrid model, promoting work-life balance and personal priorities. The company is seeking a Principal Data Scientist to analyze customer friction and generate insights that will guide product improvements. Ideal candidates should have strong business instincts, proficiency in NLP/LLM, extensive experience in Data Science, and the ability to collaborate with cross-functional teams. Responsibilities include influencing strategy through data insights, building measurement frameworks, and fostering a strong Data Science culture through training and mentorship. The role requires expertise in machine learning methods, SQL, and data visualization tools, along with a commitment to delivering high-quality outputs.

At Atlassian, employees have the flexibility to choose their work environment, whether in-office, remote, or a hybrid arrangement, allowing them to balance personal and professional priorities. The company hires globally wherever it has a legal presence, facilitating a diverse workforce. Interviews and onboarding processes are conducted virtually, reflecting Atlassian's commitment to a distributed-first model. A role play is included as part of the interview process for certain positions. This approach emphasizes adaptability and employee empowerment within the organization.

At Atlassian, employees can choose their work environment, whether that's in an office, remotely, or a mix of both, giving them greater control over their personal and family commitments. The company is open to hiring talent from any country where it has a legal presence. All interviews and onboarding processes are conducted virtually, reflecting Atlassian's commitment to being a distributed-first organization. The interview process includes a role play component to assess candidates' skills. More detailed information about the interview process can be found on Atlassian's internal resources.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, remotely, or a mix of both. This setup allows staff to better manage their family, personal aspirations, and other priorities. The company has the capability to hire globally, wherever there is a legal entity. Interviews and onboarding processes are conducted virtually, aligning with Atlassian's distributed-first approach. Additionally, candidates can expect to participate in a role play during the interview process.

Atlassian offers flexible working arrangements, allowing employees to choose between office-based, remote, or hybrid work to better manage personal and family commitments. They emphasize a distributed-first approach, conducting interviews and onboarding virtually. The company prioritizes design and development of both engaging in-person and online learning experiences tailored to learner needs, while ensuring consistency and alignment with organizational objectives. Strong stakeholder management is essential, as it involves building relationships, gathering feedback on content usage, and managing external vendors for learning materials. Finally, the emphasis on measurable outcomes aims to improve employee capabilities through standardized metrics and data-driven evaluations of learning programs.

Atlassian offers flexible work arrangements, allowing employees to choose between office work, remote work, or a combination of both to better support their personal and family priorities. The company is seeking a Machine Learning Engineer to join its Core Machine Learning team in Mountain View, CA, which is responsible for developing and deploying machine learning solutions aimed at revenue generation and user engagement. This role involves collaborating across various departments to design and implement large-scale recommendation systems and apply AI/ML to enhance business intelligence. Candidates should possess a Master's or PhD in a quantitative field, have at least three years of experience in machine learning, and demonstrate proficiency in Python, SQL, and cloud data environments. Experience with recommendation systems, deep learning, and agile development is a plus, along with strong problem-solving skills to address complex challenges.

Atlassian offers flexible work arrangements, allowing employees to choose between working in an office, from home, or a hybrid model, providing control over personal priorities. The company is seeking a Machine Learning Engineer to join its Core Machine Learning team, which focuses on creating and implementing ML solutions to enhance revenue and user engagement. This role involves collaboration with various stakeholders across the company and emphasizes the development of scalable forecasting algorithms. Ideal candidates should have a Master’s or PhD in a relevant quantitative field, experience in machine learning and forecasting, and skills in Python and SQL, among other qualifications. A background in SaaS or B2B environments, along with the ability to tackle complex problems and communicate effectively, would be beneficial but not required.

Atlassian offers flexible work options for its employees, allowing them to work from the office, home, or a combination of both, enhancing personal and family support. The company is currently seeking a Machine Learning Engineer to join its Core Machine Learning team, which focuses on developing and deploying machine learning solutions to drive revenue and enhance user engagement. The role involves collaborating with various stakeholders to build scalable forecasting algorithms and utilizing advanced machine learning techniques to solve challenging problems. Candidates are expected to have a Master's or PhD in a quantitative field, along with experience in forecasting and machine learning, and proficient in relevant programming and data environments. Although experience in SaaS or B2B environments and a knowledge of CICD processes is preferred, it is not strictly required for applicants.

Atlassian offers employees flexible working options, allowing them to choose between office, home, or a hybrid arrangement to better manage personal and family priorities. The company is currently looking for a Demand Generation Manager to lead marketing campaigns aimed at increasing demand for its Cloud products, particularly the AI product Rovo. Candidates should have a solid background in B2B demand generation, a passion for metrics, and experience with customer marketing and complex buyer journeys. The role involves collaborating with marketing teams to develop targeted campaigns, analyze performance, and optimize strategies to enhance customer engagement and revenue. Ideal candidates should possess strong communication skills, program management abilities, and a willingness to actively contribute to achieve the team's goals.

At Atlassian, employees have the flexibility to work from either the office or home, allowing them to manage personal and family commitments effectively. The company is open to hiring globally, with a virtual interview and onboarding process, embracing a distributed-first approach. The Sales Development Representatives play a crucial role in collaborating with Sales and Success Account Teams to enhance the sales pipeline while ensuring a positive customer experience. The position requires accountability for meeting various sales metrics, including outbound prospecting and conversion rates. Written communication skills are vital for effective outreach, as the team utilizes tools like SFDC, Gong, Outreach, and LinkedIn Navigator.

At Atlassian, employees have the flexibility to work from the office, home, or both, allowing them to balance personal and family priorities. The company operates as a distributed-first organization, conducting interviews and onboarding virtually, and hiring globally wherever they have legal entities. They are seeking a Senior HR Business Partner (HRBP) to collaborate with sales and success leaders to build high-performing teams and address complex challenges. The role involves developing and executing a People Strategy, partnering with leadership, and overseeing HR processes while focusing on organizational design and change management. Additionally, the HRBP will promote a culture of inclusion and diversity by integrating these principles into talent acquisition, employee experiences, and organizational health initiatives.

Atlassian offers flexible work options, allowing employees to choose between office, home, or a hybrid setup to better manage their personal and family priorities. The company operates as a distributed-first organization, enabling global recruitment and virtual onboarding. The Talent Acquisition Enablement Team aims to improve recruitment efficiency through program management, technology innovation, and quality data. They are looking for a Senior Program Manager to lead cross-functional programs that support their hiring transformation efforts. The role emphasizes collaboration, effective communication across teams, and proactive risk management to ensure successful program execution.

The Sales Development Representatives will collaborate with the Sales and Success Account Teams to generate a sales pipeline while ensuring a positive customer experience. This is a remote position that reports to a Sales Development Manager and is only open to entry-level candidates with less than a year of professional experience, excluding internships and co-ops. Visa sponsorship is not available for this position, including for F-1/OPT, J-1/TN, or H-1B graduates. Responsibilities include setting meetings, outbound prospecting, conversion, and achieving quota and activity metrics. The role involves effective objection handling, crafting relevant emails, video prospecting, and utilizing tools like SFDC, Gong, Outreach, and LinkedIn Navigator.

The Sales Development Representatives will collaborate with the Sales and Success Account Teams to generate sales leads and ensure a positive customer experience. This remote position reports to a Sales Development Manager and is restricted to entry-level candidates with less than a year of professional experience, excluding internships or co-ops. Visa sponsorship is not available for this role, which affects several types of student graduates. Responsibilities include setting meetings, conducting outbound prospecting, and achieving conversion and activity metrics. The role requires effective objection handling, strong email and video communication skills, and experience using tools like SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassian offers flexibility in the workplace, allowing employees to choose to work in the office, from home, or a hybrid model, which helps them balance personal and professional priorities. The company can hire globally where it has a legal presence and conducts interviews and onboarding processes virtually. The Loom brand design team at Atlassian is seeking a skilled brand designer to enhance its marketing efforts for Loom both as a standalone product and within the wider Atlassian suite. The designer will be responsible for creating campaigns, landing pages, and collaborating with other creatives to effectively communicate the product's story. Additionally, the role involves working with cross-functional teams to address business challenges through innovative visual solutions.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for an engineer who is passionate about scaling cloud services to join our growing SRE team. The SRE team owns the caching infrastructure, tooling, and automation that support Atlassian’s suite of Cloud products.

We'd love it if you had an understanding of modern cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We're looking for an engineer who can analyze and help improve our services and processes to get us to an even higher level of reliability, performance, scalability, and cost efficiency.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a Senior engineer who is passionate about scaling Cloud services to join our growing SRE team. The SRE team owns the Caching infrastructure, tooling and automation that supports Atlassian’s suite of Cloud products.

The ideal candidate is a technical leader who is aware of current industry trends (particularly those related to reliability). You have experience mentoring and growing team members and love to share your knowledge with others. We'd love it if you brought a deep understanding of modern Cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We're looking for an engineer who can analyze and help improve our services and processes to get us to an even higher level of reliability, performance, scalability, and cost efficiency.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Team

As a member of Jira PLG marketing team, you'll be responsible for implementing product-led marketing programs to existing Jira SMB customers to drive adoption, usage, upsell, and expansion efforts. You will working closely with Product Management and Demand Generation to drive alignment around GTM plans, execute campaigns, and stories that effectively articulate the value of Jira to both our technical and non-technical user personas.

Your Role

• Partner with our customer lifecycle marketing team to drive cohesive customer journeys and campaigns

• Help influence our go-to-market strategy by bringing market and customer insights to product and customer lifecycle marketing

• Collaborate with product management to bring the voice of the customer into our roadmap and strategy conversations, aka always being customer-obsessed

• Be the expert on our solution and use case messaging. Understand when to target customers both in and out of product with those use cases while also building the right assets and messaging that drives them to engage

• Stay on top of customer, market, and competitive research to continuously shape messaging and campaigns

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s enterprise customers are prolific in our everyday life and our tools contribute to the things we use and see every single day! We recognise these customers' unique needs, driven by characteristics such as size, compliance requirements, organizational structure or risk appetite, across Cloud and Data Center deployments.

We are looking for an experienced and strategic leader to manage our Services Offers Team. As the Manager of Professional Services Offers, you will design and deliver both paid and complimentary service solutions tailored to customer needs across all post-sales segments, ensuring clear differentiation and value at every level. Your expertise in service design will be essential to enhancing operational efficiency and maximizing customer outcomes.

Key Responsibilities:

• Service Offer Design:

  • Develop and launch a comprehensive portfolio of services, including implementation (hands-on keyboard), project management, and Technical Account Management (TAM).

  • Design both monetized and free services that align with the customer journey and provide value across all post-sales segments (enterprise, mid-market, and SMB).

  • Create scalable offers that address different levels of customer needs, ranging from self-service to high-touch engagement.

• Implementation & Ongoing Service Leadership:

  • Lead the development of end-to-end implementation services, focusing on hands-on execution that accelerates product adoption and time to value.

  • Build frameworks for ongoing services such as project management, TAM, and operational support to ensure continuous customer success.

• Monetization Strategy:

  • Define the strategy for monetized services, identifying opportunities to upsell or cross-sell professional services to generate additional revenue streams.

  • Create pricing models for paid services, ensuring competitive positioning in the market.

• Level of Service Design:

  • Develop clear definitions for paid vs. free services, ensuring value differentiation for customers.

  • Implement service tiers and segmentation strategies to offer tailored experiences across all post-sales segments.

• Cross-Functional Collaboration:

  • Work closely with Customer Success, Sales, and Product teams to ensure alignment between services and the overall customer success strategy.

  • Partner with finance and operations to ensure efficient resource allocation, budgeting, and forecasting for professional services.

• Team Leadership & Development:

  • Lead and mentor a team of service delivery professionals, fostering a culture of customer-centricity and operational excellence.

  • Drive professional development within the team, ensuring they are equipped to deliver high-quality services and customer outcomes.

Qualifications:

• Proven experience in building and scaling professional services teams and offers within a technology or SaaS environment.

• Strong background in implementation, project management, and Technical Account Management (TAM) services.

• Expertise in designing paid and free service offerings across post-sales segments (enterprise, mid-market, SMB).

• Deep understanding of service monetization strategies, including pricing models and revenue generation.

• Experience working cross-functionally with Customer Success, Sales, and Product teams to drive service alignment and value creation.

• Strong leadership skills with a track record of building high-performing teams.

• Excellent communication, negotiation, and relationship management skills.

Preferred Experience:

• Experience in a SaaS company, with a strong understanding of customer success and post-sales strategies.

• Knowledge of customer success metrics and how professional services contribute to them.

• Familiarity with Gainsight, Salesforce, or similar tools is a plus.

Why Join Us?

This is a key leadership role in shaping the future of our professional services and driving customer success through innovative, scalable, and value-driven service offerings. You’ll have the opportunity to make a direct impact on the customer experience while driving new revenue opportunities for the business.

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

Scaled Sales Associates are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the Scaled Sales Associate to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product specialists and Marketing organization.

Scaled Sales Associates are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.

You will report to the Sales Manager of your geography.

This is a remote job.

Responsibilities

In this role, you will:

• Provide exceptional customer engagement by chat, email, Zoom, and phone channels, ensuring a positive and personalized customer experience

• Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB

• Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services

• Capture customer insights such as trends and paint points to help optimize product and marketing strategies and improve customer satisfaction

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we are on a mission to unleash the potential of every team. We are looking for a highly skilled and experienced Principal Developer Solutions Consultant. In this role, you will be a key player in designing, developing, and implementing advanced AI solutions using Atlassian's Forge platform and Rovo, a key component of Atlassian's Central AI initiative. You will act as a consultant, guiding our key customers and internal teams on the solution development and design of AI agents, designed to enhance team workflows by automating repetitive tasks and providing intelligent insights to their organization and key stakeholders. Your role is pivotal, stretching beyond these tasks and ensuring AI's transformative potential is realized across our offerings. Since this is an emerging motion with our customers, you’ll also be charged (as a team) with developing and iterating on the framework to communicate the potential and limitations of Agents and . A key measure of success will be executing tailored demos and proof of concepts with customers and, in collaboration with solution engineering and Sales leadership, building a handoff, qualification and prioritization process.

Key Responsibilities:

• Solution Design: Lead the solution design and architecture of complex AI solutions using the Forge platform. Define the technical roadmap and ensure alignment with business objectives.

• Development: Develop and deploy sophisticated Rovo agents tailored to specific client needs. Utilize Forge modules such as ai:agent and ai:action to create intelligent and responsive agents.

• Consultation: Act as a trusted advisor to clients and internal teams, providing expert guidance on AI integration, best practices, and innovative solutions.

• Customization: Customize and extend Rovo agents to perform specialized tasks, integrate with third-party APIs, and utilize advanced Forge features.

• Project Management: Oversee the end-to-end project lifecycle, from requirements gathering and solution design to development, testing, and deployment.

• Collaboration: Work closely with cross-functional teams, including product managers, designers, and other developers, to ensure successful project delivery.

• Mentorship: Mentor and guide junior developers, fostering a culture of continuous learning and improvement.

• Innovation: Stay abreast of the latest advancements in AI and Forge development, and proactively explore new opportunities to enhance our solutions.

Qualifications:

• Experience: Extensive experience in developing applications using Atlassian Forge or similar platforms. Proven track record of delivering complex AI solutions.

• AI Expertise: Deep understanding of AI concepts, including natural language processing, machine learning, data analytics and prompt engineering to garner consistant results from AI Solutions.

• Technical Skills: Proficiency in programming languages such as JavaScript, TypeScript, or Python. Strong experience with API integration and cloud services.

• Problem-Solving: Exceptional problem-solving skills and willingness to solve ambiguous and complex problems, as well as the ability to navigate through uncertain situations, break down complex challenges into manageable components, and develop innovative solutions for our customers.

• Nail & Scale: Familiar with piloting approaches to make fast progress and ultimately designing for scale across a global field organization.

• Customer First Mindset: Oriented for testing approaches directly with customers with a keen appreciation for customer problems.

• Communication: Excellent communication skills, both written and verbal, with the ability to convey technical concepts to diverse audiences.

• Leadership: Demonstrated leadership abilities, with experience in project management and team mentorship.

Preferred Qualifications:

• Atlassian Products: In-depth knowledge of Atlassian products like Jira, Confluence, and JSM.

• Engineering Leadership & Developer Experience: Experience with guiding Developer teams and Engineering leadership on how to build on and customize the Atlassian platform.

• Forge Modules: Expertise in Forge modules such as ai:agent and ai:action.

• AI Ethics: Strong understanding of ethical considerations in AI development and deployment.

• Consulting Experience: Previous experience in a consulting role, with a proven ability to manage client relationships and deliver tailored solutions.

• Communication Skills: Ability to communicate and explain data science concepts to diverse audiences, craft a compelling story

• Technical Skills: Background in SaaS based-architectures, integration methods, and security considerations

• Expertise in Python or Java with and the ability to write performant production-quality code, familiarity with SQL, knowledge of Spark and cloud data environments (e.g. AWS, Databricks)

• Identifying customer business challenges; providing insights that help decision-makers discover opportunities and the value of addressing them with Atlassian’s Cloud solutions to achieve better long-term results.

• Ensure the voice of the customer is represented inside of Atlassian, contributing direct and actionable feedback to both internal Product teams in their specific solution area(s)

• Collaborate with cross-functional teams across Sales and GTM teams, CSS, Channel and other internal and external Partner teams to support the client, identify and promote new and expansion opportunities, and drive success.

• Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth. What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian.

There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

What You’ll Do

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Negotiating contracts and pricing agreements with clients.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Staying updated on industry trends and competitors to maintain a competitive edge.

• Traveling to meet clients and attend industry events as necessary.

• Build sales strategies for designated territory or named Accounts

• Serve as the main Atlassian point of contact or escalation point for designated Accounts

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Scaled Sales Associates are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the Scaled Sales Associate to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product specialists and Marketing organization.

Scaled Sales Associates are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.

You will report to the Sales Manager of your geo

This is a remote job.

Working at Atlassian

Atlassian acquired Loom to lead in remote first, asynchronous work. With Loom's async video expertise and Atlassian's team collaboration understanding, we aim to innovate and empower customers for richer collaboration. Join us on our mission to make the impossible possible.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. To help our teams work together effectively, this role is fully remote, but requires you to be located between PT and ET.

We're looking for a Principal Full Stack Software Engineer to join the Loom Distribution Engineering team. This team is responsible for working across the stack to build new distribution channels and high-quality, seamless experiences that help users discover and engage with our products. As the technical lead for this team, you will drive continued innovation and own application quality across these experiences and the backend services that power them.

In this role, you will:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Guide the technical direction and implementation of large-scale product features

• Be a champion across the Atlassian organisation for continually raising the technical bar and evangelising a high technical standard

• Enforce modern paradigms and help others to use GraphQL, Node.js, and React in a modern, scalable way

• Transfer your depth of knowledge and share best engineering practices to improve engineering excellence

• Mentor and grow the next generation of technical leaders at Atlassian

• Partner with leads across RnD disciplines to define a compelling product and technical strategy

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your Future Team

At Atlassian, our Customer Success Enablement team is a dynamic blend of creativity and data-driven insights, designed to empower our post-sales teams to deliver exceptional customer experiences. As a Senior Customer Success Readiness Manager, you'll be an integral part of this team, reporting to the Manager of Sales & Success Readiness. You'll act as a strategic partner, content creator, program owner, and mentor, driving behavioral change to benefit both our business and our customers. Our team excels in designing learning programs, creating e-learnings, async content and training sessions, and supporting transformative initiatives to boost customer satisfaction and retention.

What You'll Do

• Lead strategic enablement activities to ensure our Customer Success teams master the necessary knowledge, tools, and assets to enhance customer relationships with Atlassian solutions.

• Develop and oversee engaging learning sessions and training content, working closely with cross-functional teams such as Product, Marketing, Sales, and Customer Support.

• Identify learning needs and design tailored training sessions, incorporating diverse activities and techniques to enhance the learning experience.

• Contextualize and refine product and marketing messages to align with customer success strategies.

• Design dynamic project roadmaps focused on improving customer outcomes, selecting suitable methodologies and developing contingency plans.

• Collaborate with Customer Success Leadership to foster a coaching culture, improving engagement across Customer Success Managers, Global Renewals, and Advisory Services teams.

• Utilize tools like Salesforce, Gainsight, and Highspot to align enablement with product updates, customer campaigns, and events.

• Uphold and share Atlassian's core values across the organization.

Background Experience & Competencies

• Experience: A minimum of 5 years in customer-focused roles, including customer success training or support, with at least 2 years in enablement or training at a B2B enterprise tech company.

  • Proven track record of enhancing customer satisfaction, retention rates, and overall customer experience.

  • Experience in managing customer relationships and achieving retention, growth, and profitability goals.

• Skills: Mastery of excellent communication, project planning, and strategic sales planning. Proficiency with tools like Salesforce, Gainsight, and other relevant platforms.

• Behaviors: Collaborative, customer-centric, data-driven, and goal-oriented, with a strong ability to build cross-functional relationships.

• Knowledge: Deep understanding of organizational offerings, industry segments, customer lifecycle methodology, and success technologies.

• Education: Bachelor’s degree required; Master’s degree or equivalent is a plus.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our Talent Acquisition Enablement Team is comprised of people with backgrounds in program management, operations, technology. We drive transformational and continuous improvement for Talent Acquisition, with a keen focus on efficiency, technology innovation, operational excellence, and quality data and experiences.

We're hiring an experienced Data Program Manager with a proven track record in driving strategy and business impact with data analytics. The ideal program manager is someone who is passionate about data, champions delivery excellence, and understands the importance of enabling quality data to drive organizational performance.

 

What you'll do

• Drive the program strategy for data initiatives, ensuring alignment with TA goals and objectives

• Leverage your experience in advanced analytics and data visualization to drive a deeper understanding of TA performance through insights that help shape our overall strategy

• Collaborate with cross-functional teams, including data scientists, analysts, and engineers to drive data initiatives that create efficiency and unlock quality data

• Ensure TA delivery teams have access to the data they need to run their teams, and drive enablement in reporting usage to enhance data driven execution

• Stay current with industry trends and advancements in analytics tools and methodologies to drive innovation and best practices

• Analyze and report on program and performance outcomes and impact using industry standard approaches and benchmarking to make data-driven recommendations for continuous improvement

 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Summary:

The Channel Go-To-Market (“GTM”) team focuses on accelerating partner revenue through solution adoption by designing and operating GTM initiatives, enablement coursework and programs, as well as, actively managing the development of a set of focus partners to accelerate their ability to market, sell and implement Atlassian’s cloud solution offerings.

As the Channel Practice Development Lead, AI and Rovo, you will own the practice development framework end to end to accelerate Atlassian’s partner capabilities to drive market momentum for AI and Rovo solution offerings. This role requires a transformative leader that will be pivotal in developing Atlassian channel capabilities to market, sell and implement Atlassian’s AI offerings.

We’re looking for an experienced partner solution professional that can act as a subject matter expert on AI, providing insights and thought leadership to internal and external stakeholders. The ideal candidate should possess a diverse skill set, including exceptional communication and social skills, as well as technical, enablement and GTM proficiency. The role requires a proven track record in cross-team collaboration, program & project management, and execution capabilities.

Job Responsibilities:

• Partner with cross functional teams to create and execute strategic partner plans focused on Atlassian’s AI + Rovo solution offering

• Develop a channel practice development framework, enablement roadmap and key initiatives focused on driving partner capabilities to support customers at all stages of their AI lifecycle

• Evangelize partner’s AI + Rovo value proposition internally and externally with partners

• Collaborate with Atlassian sales, partner solutions architects, enablement and product teams to aide partners in the development of compelling AI offerings

• Understand the sales and technical requirements of partners and their customers and work along side Atlassian partner and enablement teams to guide Atlassian partners on their development of AI + Rovo practices and capabilities

• Evangelize AI and Rovo solution offerings across the partner ecosystem 

• Review partner solution capabilities and provide best-practice and strategic guidance that enhances their sales and implementation performance for Atlassian’s AI offerings

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 200,000 paying customers, and millions of users around the globe. Cloud Platform Adoption is Atlassian's top goal. We are committed to helping our valuable enterprise customers complete the migration of the Atlassian products from on-premise environment to Atlassian Cloud. These are highly complex projects that need thorough discovery, assessment, scoping, planning, preparation, testing before taking up the production migration. Our Solutions Partners play an important role in helping our Enterprise customers move to Cloud. We are seeking a highly experienced Partner Solutions Architect - Cloud Adoption for a key role within our Partner Solutions Acceleration team. You will collaborate with the Global Cloud Acceleration Leader, Cloud Migration Managers, Channel business development and Partner Managers, Marketing, Sales, Technical Architects and play a key part in a global team dedicated to ensuring the success of partners both new and existing in their Cloud migration practice building and development. There is simply not a more exciting and impactful cloud practice building opportunity anywhere. Is this the opportunity for you?

In this role, you'll get to:

• Lead AMER Partner capability-building strategy in collaboration with Global Cloud Leaders, Global Solution Strategists, Customer support, Customer Advisory, Channel, Sales, and Marketing team to grow and accelerate cloud migration and adoption capability in our partner ecosystem.

• Lead AMER channel capability efforts focused on cloud migration market success.

• Provide guidance and collaborate with Atlassian Partners to create packaged implementation cloud migration services, solutions, and GTM strategy.

• Conduct cloud migration capability, technical, and practice workshops with partners.

• Assess and support channel coverage, partner capacity, and recruitment requirements for Cloud migrations across a range of different partnership models.

• Partner with enterprise Sales to educate them on partner capabilities and optimise the co-selling motion.

• Lead and Collaborate across Atlassian to build and deliver a coordinated capability model.

• You will focus on and lead cloud migrations and thought leadership programs, but also keep an eye on the business as a whole.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Role Overview

As the Sr. Manager, Solutions Readiness, you will lead the Technical Enablement Team at Atlassian, driving the development and execution of programs that empower our technical sales pros, and advance our broader field teams in the art & science of solutions selling. Your leadership will ensure that our team possesses the technical expertise, skills, and resources necessary to effectively differentiate and sell Atlassian solutions. This role requires a strategic thinker with a deep understanding of the Atlassian portfolio spanning ITSM, Agile + Dev Ops, & Work Management technologies and a serious passion for enabling others.

In This Role You’ll:

1. Lead a Critical Team: Build best & next practices within technical enablement, testing & learning, then establishing common cadences to meet the advanced needs of our sellers while helping the Technical Enablement Managers grow & thrive

2. Establish Expertise: Cultivate and maintain a comprehensive understanding of Atlassian technologies, products, solutions, and go-to-market (GTM) strategies to lead the team effectively.

3. Drive Cross-Functional Engagement: Proactively collaborate with cross-functional teams to plan and execute enablement strategies, ensuring alignment and successful implementation of scalable programs.

4. Project Manage: Demonstrate strong planning, prioritization, and execution skills to manage multiple projects and anticipate potential challenges, ensuring timely delivery and follow-up.

5. Collaborate with Sales Readiness: Work closely with the Sales Onboarding and Ongoing Readiness teams to ensure cohesive and comprehensive enablement initiatives.

6. Metrics and Improvement: Establish benchmarks, track performance, and report on success metrics, using insights to continually refine and enhance enablement programs.

7. Uphold Atlassian Values: Embody and promote Atlassian's values in all interactions and initiatives, fostering a positive and inclusive team culture.

As an Application Engineer in Core HR Tech, you’ll work with teams across the world, to continuously improve the technologies that power Atlassian’s People engine! You bring expertise in Application development (particularly Workday platform), are comfortable with a dynamic environment, and extremely motivated to engineering practices and operational excellence. You are enthusiastic and interested in making positive contributions to the team. Your passions include working with technology, defining and refining ways of working, and providing world class support to employees.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $205,800 - $274,400

Zone B: $185,200 - $246,900

Zone C: $170,800 - $227,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Design, build, test and deploy solutions primarily utilizing tools and capabilities from third party applications such as Workday integrations and configurations, middleware such as Workato, as well as custom engineered builds as needed to deliver project outcomes

• Utilize their deep techno functional experience in HR Technology and engineering practices to lead Core HR technology projects and support team members to solve complex and ambiguous problems

• Own the technical evolution of Core HR systems and capabilities within People tech

• Drive incremental improvements to team technical processes and practices

• Responsible for the operational quality of team’s deliverables

• Mentor and support team members

• Collaborate with product and business teams to create and plan project and product roadmaps

• Play an active role in defining SaaS product roadmaps, vendor QBRs, and assessment discussions. Hold vendors accountable for their operational quality and service level commitments

• Partner with peer engineering teams to solve common problems and sharing best practices to make a positive impact across the broader organization beyond our team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Trusted by over 50 million users, Trello is the visual collaboration tool that crafts a shared perspective on any project. We serve 1 Billion API requests per day, and handle 1.5 million concurrent users at peak.

As a Senior Engineering Manager on Trello, you'll be a technical leader and people manager, responsible for guiding a team of 12-18 developers to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team.

You will partner with product and design and work with teams across Trello and Atlassian to create new experiences, helping support Trello's product strategy and affecting important metrics. This is a great role for leaders who love to solve challenging user problems and coach their teams to ship value quickly and iteratively.

To help our teams work together, this role is fully remote, but requires you to be located in US-based timezones. You will report to the Head of Engineering for the Trello Experiences group.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Help your team ship features quickly and safely as our team grows in size, providing them with the tooling and processes needed for success.

• Improve operational abilities of the team, pushing innovation and quality

• Grow your team members' careers and keep them engaged.

• Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.

• Help to coordinate the team's work in partnership with product management and design peers.

• Work with your engineering manager peers to improve Trello's engineering team and processes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A: $184k - $220k 

• Zone B: $165k - $198k 

• Zone C: $152k-183k

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What You’ll Do

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Negotiating contracts and pricing agreements with clients.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Staying updated on industry trends and competitors to maintain a competitive edge.

• Traveling to meet clients and attend industry events as necessary.

• Build sales strategies for designated territory or named Accounts

• Serve as the main Atlassian point of contact or escalation point for designated Accounts

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts.