Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first culture. They are hiring a Senior Solutions Engineer to grow the ITSM Specialist team in the US, who will work with enterprise sales and channel partners to understand customer needs. The role involves solving customers' hardest problems, delivering value-based demonstrations, supporting enterprise proofs of concepts, and ultimately closing deals. Atlassian serves more than 250,000 customers (including NASA, IBM, Hubspot, Samsung, and Coca-Cola) and emphasizes value selling, teamwork, and employees working with the company, not for it, with high earnings potential in enterprise opportunities. Key responsibilities include specializing in Atlassian's ITSM offerings, collaborating with cross-functional teams, mapping client requirements to Atlassian capabilities, aligning with sales management on account plans, delivering compelling presentations and POCs, and providing customer feedback to product management.
