Zendesk is seeking a Senior Software Developer to join their Ticketing Product team, which focuses on enhancing the core functionality of their support ticket system. The role involves simplifying a complex ticketing system, delivering enterprise-grade software, and ensuring code quality and strong test coverage. Candidates should have over four years of software development experience, proficiency in Ruby on Rails, and a solid understanding of system architecture and API design. Preferred qualifications include experience with various programming languages, relational databases, and event-driven architectures. This hybrid position requires partial onsite work, emphasizing collaboration and flexibility, while also adhering to Zendesk's commitment to diversity and inclusion in the workplace.
