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deep insights into the Atlassian community

SmartBear offers complete visibility tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—trusted by over 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Renewal Advisor role owns end-to-end renewal management for mid-to-large accounts, serving as the primary contact for renewal matters and driving renewals through value-based discussions, pricing negotiations, and contract management. The position proactively identifies renewal risks, mitigates churn, develops account-level renewal strategies, and collaborates with Sales, Customer Success, Support, Finance, and Legal to ensure timely renewals and strong forecast/pipeline visibility, while leading renewal calls and executive reviews with product-value and ROI insights. Requirements include 5+ years in customer-facing roles (at least 3 in quota-carrying renewals or account management), a proven track record of renewing and expanding recurring revenue, experience with complex renewal cycles, and strong communication, analytical, and forecasting skills. SmartBear emphasizes career growth, a people-focused, inclusive culture, equal opportunity employment, and a global presence with offices worldwide, alongside awards and a commitment to ethical practices and social responsibility.

SmartBear believes quality starts with software, delivering visibility and automation, and serves over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Channel Manager for Atlassian Partnerships in EMEA will lead regional partner activity, scale the solution partner community, drive readiness, certifications, co-selling, and partner marketing, and advise on regional needs aligned with product, marketing, and revenue leadership. The role aims to accelerate Marketplace growth, improve partner adoption, strengthen SmartBear’s regional presence, and deliver strategic insights and KPIs to senior leadership. Requirements include 5+ years in strategic partnerships or channel sales, deep Atlassian ecosystem knowledge, proven revenue growth through partnerships, and strong communication and data-driven skills; nice-to-haves include existing Atlassian relationships, SaaS marketplace experience, and familiarity with SmartBear products and PRM platforms. SmartBear offers career growth, a people-centric culture, inclusive workplace, ethical practices, global offices, and award-winning recognition, underpinned by equal opportunity employment.