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Atlassian offers flexible work locations—office, home, or a hybrid arrangement—and hires in any country with a legal entity to support employees’ family and personal goals. The role centers on delivering world-class customer support via Chat, Email, and Phone, owning and troubleshooting issues with collaboration and best practices, and escalating according to Standard Operating Procedures. Additional duties include creating knowledge base articles, participating in technical communications to share best practices, and focusing on a technical specialization with ongoing training. Key competencies include customer orientation, effective communication, adaptability, teamwork, and a strong learning aptitude. Must-have qualifications cover 3-5 years in technical support/SAAS for a large user base, experience in high-volume cases, and skills in SQL, log analysis, APIs/REST, browser dev tools, HAR analysis, Splunk, and basic networking; nice-to-haves include OAuth/SSO, Linux, mail protocols, cloud/AWS familiarity, and Java-based application troubleshooting.

The Atlassian Ecosystem and Marketplace organization enables customers to do more with Atlassian products by offering trusted applications and letting builders publish custom apps on Atlassian Marketplace for monetization. This job posting seeks a senior principal engineer who will shape the forward-looking technical direction and long-term architecture to serve a wide range of builders outside Atlassian, working with other senior technical leaders. You are an ideal candidate if you care deeply about builder productivity, have built solutions for developers and non-developers through low-code or no-code toolsets, can leverage AI, and are fearless in experimenting and learning from failures. You will shape strategy, collaborate across product, engineering, and design to align with Atlassian product and platform strategy, partner with other principal engineers to drive multi-team, large-scale projects, contribute pragmatic guidance for investing in long-term architecture while maintaining current system quality, and improve software construction and code reviews in an agile environment. You will be a role model and influencer for engineers across levels, define and revise standards for operational excellence, and mentor, hire, and develop other engineers.

Atlassians can work where they want—office, home, or a mix—giving them greater control over family, personal goals, and priorities. Atlassian hires people in any country where it has a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first company. In the role, you build and ship features daily in a highly scalable, cross-geo distributed environment and collaborate with engineers, architects, product managers, and designers. You review code with best practices for readability, testing, documentation, reliability, security, and performance, and you mentor teammates through formal and informal knowledge sharing. You ensure full visibility, error reporting, and monitoring of high-performing backend services, and participate in Agile practices like daily stand-ups, sprint planning, retrospectives, and demos.

Atlassian supports a distributed-first work model, allowing employees to work from an office, from home, or a mix, with virtual interviews and onboarding; they hire in any country where they have a legal entity, and their Bengaluru office offers remote work across India. The principal engineer role targets experienced backend engineers who mentor juniors and are leaders in their field. In this role you'll tackle the largest and most complex problems—from technical design to launch—delivering solutions used by other teams and determining plans of attack on large projects. You'll address complex architecture challenges, apply architectural standards to new projects, lead code reviews and documentation, handle high-risk bug fixes, and set the standard for meaningful reviews, while partnering with engineering teams on company-wide initiatives across multiple projects. You'll transfer your depth of knowledge from your current language to excel as a software engineer and mentor more junior members.

Atlassian lets employees choose their work location—office, home, or a hybrid setup—and hires in any country where the company has a legal entity, giving people more control over personal goals and priorities. The Senior Ecosystem Support Engineer is a blend of technical and customer-facing work that supports a broad range of developers building for the Atlassian Ecosystem, including Marketplace and strategic partners, while also fostering peers’ development and process improvements. The role involves supporting developers across Atlassian products for both data center (DC) and cloud hosting, including helping them build apps, add-ons, and migrate apps from server to cloud across platforms (Connect to Forge). Responsibilities include being the first line of defense in hot incident management, coordinating with relevant product teams, and communicating investigations to the developer community in a timely manner. Additional duties include partnering with product and engineering teams on complex cases, enhancing developer support processes, and mentoring peers through case reviews, escalations, and training new hires.

Atlassian supports flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. They are seeking an inspiring and strategic Head of Engineering for the Information Protection division in India to drive the technical vision, product strategy, and execution of next-generation security and compliance solutions. The role involves leading and scaling multiple India-based engineering teams, shaping product architecture, aligning with Atlassian’s global strategy, and acting as an ambassador for Atlassian India while building cross-functional partnerships. Key responsibilities include defining technical and product roadmaps, driving excellence and operational rigor, mentoring engineers, and strengthening talent acquisition and retention in India. Requirements include 12+ years of experience building/scaling engineering teams, strong product sense and communication, and a CS-related degree; preferred qualifications include experience with large-scale enterprise SaaS security/compliance, AI/ML applications in security, and managing 50+ engineers across geographies.

Atlassian offers flexible work options (office, remote, or hybrid) and can hire people in any country where it has a legal entity. The Principal Enterprise Delivery Manager leads large, complex customer migrations to the cloud, acting as a strategic advisor and technical consultant to senior decision-makers while coordinating delivery with cross-functional teams. The role requires a blend of business acumen and technical fluency, with proven experience in shaping cloud strategy and enabling adoption of cloud features (including AI) across customer environments. Responsibilities include end-to-end migration strategy, risk readiness and remediation, technical architecture for APIs and automation, and governance of the migration lifecycle from discovery to go-live, with clear milestones and accountability. It also emphasizes stakeholder and escalation management, team leadership and mentorship, data-driven decision making, and staying ahead of industry trends to propose innovative solutions.

ACE is a global organization of five departments—Enterprise Technology, Go-to-Market Technology, Workplace Technology, Commerce Technology, and AI Technology—dedicated to unleashing the potential of Atlassian teams by delivering high-value products, generating actionable insights, accelerating solutions, and building trusted partnerships, as Atlassian's best customer. Within Workplace Technology, Global Support is a Level 1-2 in-office team that provides world-class technology and customer service to Atlassians. As a Senior Technical Support staff member, you’ll be the face of Technical Support and Onboarding for Atlassians in one of our busiest hub offices, handling MacOS-heavy onboarding, organizing training sessions, and laptop setup for new hires. On day one you should have experience training new hires, excellent communication and customer service, strong MacOS troubleshooting in person and over video, familiarity with collaboration tools, experience supporting executives, and experience working with a globally distributed team. The role benefits from optional Windows experience, JAMF/MDM knowledge, SSO familiarity, admin access to SaaS tools, and automation tools, and you’ll join forces with other teams to hand off tickets, troubleshoot common issues, manage laptop stock, stay current with onboarding information, collaborate with remote support, and help shape support delivery through process improvements and automations.

Atlassian supports flexible work options and hires globally where it has a legal entity; interviews and onboarding are virtual as part of a distributed-first approach, and this role is fully remote but requires you to be located in India. We’re looking for a Senior Full Stack Software Engineer to join and deliver creative improvements for our engineering teams. You’ll be part of a 100-year-focused engineering organization within a unified R&D team, prioritizing cloud adoption and delivering value across Jira, Confluence, Trello, and Bitbucket. In this role, you will guide the technical direction and implementation of large-scale features, evaluate trade-offs between correctness, robustness, performance and customer impact, and collaborate with product, design, and engineering to influence strategy. You will ship well-tested, secure, reliable, and maintainable code; respond to production issues, contribute to code reviews and documentation, fix complex bugs with security and performance in mind, and mentor teammates to raise their skills.

Atlassian supports flexible work arrangements (office, home, or hybrid), hires globally where they have a legal entity, and conducts interviews and onboarding virtually as part of a distributed-first approach. The role is fully remote but must be located in India to support distributed collaboration. Atlassian is seeking a Senior Frontend Software Engineer to maintain web frontend systems and deliver great user experiences. The future team aims to be a world-class engineering organization within a unified R&D team, prioritizing cloud adoption and delivering value across Jira, Confluence, Trello, and Bitbucket. Responsibilities include building high-performing client code, collaborating with engineers/designers/managers, contributing to reviews and docs, fixing complex bugs, leading projects end-to-end, and mentoring junior engineers.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity. They’re hiring a Senior Engineering Manager for the Developer Observability team to lead 10–15 engineers building signal intelligence for Atlassian’s Unified Telemetry Platform, powering performance monitoring and ML/AI observability. The role requires inspiring innovation, owning delivery of critical microservices projects, driving quarterly planning as the engineering voice, and fostering an open, operationally mature culture while aiding hiring and budgeting. Responsibilities include empowering the team to develop customer-facing features, delivering project outcomes, collaborating with product managers, designers, and other engineers, and contributing to team culture. Atlassian emphasizes shaping the future with AI and cloud transitions, working on core products Jira, Confluence, Trello, and Bitbucket, with opportunities for growth as a manager.

- Atlassians can choose where they work, whether in an office, from home, or a combination of the two. - This approach gives Atlassians greater control over supporting their family, personal goals, and other priorities. - Atlassian can hire people in any country where it has a legal entity. - The text includes a placeholder for inserting a job description: [[INSERT JOB DESCRIPTION HERE]]. - Overall, it highlights flexible work arrangements and global hiring capabilities.

Atlassian supports work-from-office, remote, or hybrid arrangements and hires in any country where it has a legal entity. The role is responsible for the customer support experience with Atlassian, including owning, troubleshooting, and solving customer technical issues, with timely escalation per Standard Operating Procedures. It also requires creating new knowledge base articles, participating in technical communications to share best practices, and focusing on a technical specialization with ongoing training. A flexible schedule is required, including modified work weeks and on-call support during days off when needed. Candidates should have 3-5 years in technical support, software services, and system administration for a large end-user community, experience de-escalating difficult situations across executive levels, multi-channel support, and must-have skills in SQL databases, log searching/monitoring, APIs/REST, front-end troubleshooting, and networking basics, with nice-to-haves like Splunk, OAuth/SSO, Linux, mail protocols, and AWS familiarity.

A Senior Site Reliability Engineer is sought to scale Cloud services and join the SRE team that owns the infrastructure, tooling, and automation behind Jira and Confluence Cloud, with a deep understanding of how Atlassian products leverage cloud infrastructure to meet reliability expectations. The ideal candidate is a technical leader who stays current with industry reliability trends, has experience mentoring and growing teammates, and can share knowledge broadly. They will analyze and improve services and processes to achieve higher reliability, performance, scalability, and cost efficiency, reporting directly to the Senior Engineering Manager. On day one, candidates should have 5+ years operating high-availability, fault-tolerant, scalable distributed software in production, plus 5+ years of hands-on cloud experience (at least 1 year on GCP), Unix/Linux familiarity, and a strong emphasis on debugging, improving code, and automating routine tasks. They should also have backend engineering experience in Java, Go, or Python, excellent communication skills for technical and non-technical audiences, and a desire to mentor and coach engineers.

Atlassian offers flexible working options (office, remote, or hybrid) with global hiring and virtual interviews/onboarding as part of its distributed-first approach. The company invites applicants to join the Customer Support Services (CSS) team as a highly experienced Incident Manager (CSS IM) to drive exceptional, customer-focused incident response. The CSS IM leads customer-facing reliability and security incident response, coordinating cross-functional teams (Engineering, Support, Product, Legal) and delivering timely, clear updates to customers through official channels like Status Page and case notifications. They participate in post-incident reviews, drive actionable improvements, and use data to uncover root causes and understand customer impacts while maintaining open communication with internal stakeholders. The role emphasizes collaboration and continuous improvement, developing and maintaining incident management documents, runbooks, playbooks, and training materials to raise incident-management standards across the CSS team.

Atlassians can work from an office, home, or a hybrid setup, giving them flexibility to support family, personal goals, and other priorities. Atlassian hires people in any country where the company has a legal entity. The role focuses on troubleshooting and resolving complex Jira-related customer issues, requiring strong skills in web troubleshooting, browser devtools, APIs, SQL, networking, and log/audit analysis using tools like Splunk and REST APIs. Responsibilities include contributing to internal and external documentation and knowledge bases, participating in on-call rotations and incident response, and guiding customers through advanced troubleshooting, root cause analysis, and live-solution implementation. The position also involves advocating for customer needs and representing the voice of the customer in product and process discussions.

Atlassian offers flexible work options—office, home, or a combination—and hires in any country where the company has a legal entity. The role requires 8+ years in support, software services, or system administration for a large end-user community, 3+ years with enterprise customers, and strong communication and time-management skills with a continuous learning mindset. Responsibilities include troubleshooting and resolving complex issues related to Atlassian Guard, Atlassian Account, and Cloud Administration (SSO/SAML, SCIM, user provisioning, org management, security policies), and serving as a subject-matter expert and escalation point while collaborating with product and engineering to drive resolution. Additional duties involve analyzing logs and system behaviors with tools like Splunk, browser dev tools, and REST APIs; guiding customers through root cause analysis and solution implementation; mentoring other support engineers; contributing to documentation and process improvements; and participating in on-call rotations and incident response. The role also entails advocating for customer needs, representing the voice of the customer in product and process discussions, and supporting cross-product migrations, org merges, and advanced administrative scenarios.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, aiming to support employees’ families and personal goals. The company seeks a Technical Program Manager for its Trust TPM team in India to lead Security, Compliance engineering programs and collaborate with the Trust Engineering team and senior leaders to embed Security, Compliance, and Privacy into product design. The role requires strong technical depth, the ability to shape product strategy, and cross-functional execution, with a background in Technical Product Management, Engineering/Development Management, or Technical Program Management. Responsibilities include defining strategy and roadmaps for security and compliance programs, delivering multiple projects, building tools to integrate security checks into the SDL, collaborating with CISO/legal/data governance teams, and assisting with regulatory certifications. The TPM will coordinate with stakeholders across the US, Australia, and India, develop scalable security processes, and communicate status, risks, dependencies, and insights across teams.

At Atlassian, employees can choose where to work—office, home, or a mix—with virtual interviews and onboarding as part of a distributed-first approach and global hiring. The Search Platform team powers Atlassian’s search, aiming to provide reliable infrastructure, a consistent user experience, and improved result accuracy as the client base and content grow. The role emphasizes strong software engineering, with 80% engineering and 20% machine learning. You will tackle complex problems from technical design through launch, plan approaches for large projects, and apply architectural standards on new initiatives. Additional duties include leading code reviews and documentation, fixing high-risk bugs, setting standards for meaningful reviews, collaborating across teams on company-wide programs, transferring knowledge between languages, and mentoring junior team members.

Atlassian allows employees to work from the office, home, or a combination, giving them flexibility to support family, personal goals, and other priorities, and hires in any country where it has a legal entity. The role involves delivering world-class customer support via chat, email, and phone, owning and troubleshooting customer technical issues, escalating per SOPs, and creating knowledge base articles to capture learnings for reuse. Responsibilities also include participating in technical communications within the Technical Support team to share best practices, staying updated on new technologies, and focusing on a technical specialization with ongoing training. Competencies required are customer orientation, effective communication, adaptability, teamwork and collaboration, and a learning aptitude. Qualifications include 3-5 years in technical support, software services, or system administration for a large end-user community (preferably SaaS), experience across chat/email/phone/screen-share, ability to handle high-volume cases, and must-have skills in SQL queries, log searching/monitoring, APIs/REST, browser dev tools, HAR analysis, Splunk, front-end troubleshooting, and basic networking concepts; nice-to-have skills include OAuth/SAML, Linux, mail protocols, cloud/AWS, and Java-based app troubleshooting.

Atlassian offers flexible work locations, allowing office, remote, or hybrid work to help employees balance family and personal goals. They can hire in any country where the company has a legal entity, and this role is exclusive to an APAC shift with hours 9:00 AM–6:00 PM AEDT/AEST (3:30 AM–12:30 PM IST). The role focuses on customer support for Atlassian products, including diagnosing code errors, guiding customers to resolution, and creating knowledge-base content. Responsibilities include evaluating tickets, prioritizing workload, monitoring queues, building relationships with development and product teams, and advocating for customers to influence product direction. Qualifications require 5+ years in technical support in a software environment (Java/J2EE), familiarity with JVMs, OS concepts, databases, application servers, networking, strong empathy, de-escalation, mentoring, excellent communication, and teamwork.

Atlassian supports flexible work locations (office, home, or a mix) and hires globally, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role focuses on product strategy for Jira Service Management’s IT Asset Management suite, aiming to deliver a scalable, customer-centric vision. It emphasizes holistic, systems-thinking problem solving, considering interconnections between product components and the bigger picture. Responsibilities include collaboration across functions, clear communication of complex concepts, leading experimentation, driving ideas from concept to execution, and leading a team of 6-7 Product Managers to maximize customer success. The ideal candidate is a deep, critical thinker with excellent communication, a bias for action, and an experimentation mindset, comfortable with rapid iteration and continuous learning.

They are seeking a reliability expert to join their growing Site Reliability Engineering (SRE) teams and help scale cloud services. Candidates should stay current with industry reliability trends, value collaboration with a diverse set of partners, articulate the business impact of problems, and deeply analyze technical solutions. They want someone with deep cloud infrastructure knowledge, programming skills, operational experience, and a desire to change the status quo. The role involves analyzing and improving services and processes to raise reliability, performance, scalability, and cost efficiency by crossing team boundaries and advocating reliability methodologies across platform, product, and SRE teams. Ultimately, you’ll drive change and report to a regional Senior Engineering Manager in SRE.

Atlassian offers flexible work options, allowing employees to choose between office work, remote work, or a combination of both, facilitating a better balance between personal and professional responsibilities. The company conducts virtual interviews and onboarding, supporting a distributed-first approach, with a primary office located in Bengaluru but remote work available across India. As a leader in cloud collaboration, Atlassian's products utilize millions of PostgreSQL databases managed through AWS, Aurora, and RDS, and the company is evolving its technical requirements to innovate beyond traditional solutions. They are developing a self-managed PostgreSQL platform using AWS and GCP with a focus on efficiency, scalability, and the integration of custom extensions to meet business needs. Atlassian aims to build deep PostgreSQL expertise within its team, encouraging contributions to the open-source community and promoting best practices in database management and technical excellence.

Atlassian offers flexible work arrangements, allowing employees to choose between office and remote work, supporting their personal and family goals. The role of Senior Product Security Engineer, Cloud Security involves securing Atlassian's cloud platforms by collaborating with engineering teams to implement security controls and practices. Responsibilities include conducting security assessments, reviewing cloud architecture for robust security, and enhancing automation to detect security gaps. Candidates should have over 10 years of security experience, particularly in cloud environments, along with strong programming skills and the ability to communicate complex security concepts effectively. The ideal candidate is proactive, enjoys collaboration, and is dedicated to improving security processes through automation and best practices.

Atlassian offers flexible work arrangements, allowing employees to choose their work environment, whether in-office or remote, to better support their personal priorities. The company conducts interviews and onboarding virtually, reflecting its distributed-first approach and global hiring capabilities. The Data Science team at Atlassian plays a critical role by collaborating with various teams to analyze customer engagement and product performance, thereby informing product investments. Team members are expected to apply their quantitative analysis skills to test hypotheses, develop strategies, and improve product offerings while also measuring success through key metrics. Effective communication of insights and trends to stakeholders, including leadership, is essential to ensure that the products created deliver value to both customers and the business.

At Atlassian, employees have the flexibility to choose their work environment, whether in the office, at home, or a hybrid model, allowing them to balance personal and professional commitments. The role of Senior Forward Deployed Engineering Manager (FDE) involves leading efforts in applied AI to deliver innovative solutions to clients across various industries. This position requires collaboration with cross-functional teams and emphasizes mentorship for engineering staff in areas like AI/ML design and best practices. Key responsibilities include driving data-informed development, ensuring AI solutions meet compliance and operational efficiency standards, and effectively communicating technical concepts to a diverse audience. Overall, this role is geared for individuals who excel in dynamic settings and are committed to advancing AI-powered teamwork while aligning technology with business goals.

The Observability Patronus team at Atlassian oversees the development and operation of essential observability platforms, such as Grafana Mimir and self-hosted Sentry. As a Senior Software Engineer on this team, you'll work on building and optimizing systems that handle massive data ingestion, contributing to the health and performance of Atlassian's products for millions of users. The role demands a blend of software engineering and infrastructure expertise to address architectural challenges and scale high-performance systems successfully. You'll drive complex projects from design to launch and mentor junior engineers while promoting best practices in observability. Overall, your work will significantly enhance the reliability of services used by numerous engineering teams at Atlassian.

At Atlassian, employees have the flexibility to choose their work environment, whether in the office, remotely, or a hybrid of both, allowing them to better manage personal and family commitments. The company conducts interviews and onboarding virtually, reflecting its distributed-first approach. Atlassian focuses on being a trusted technology partner by aligning with the company's vision and supporting key performance indicators (KPIs) across channels. The role involves driving project deliverables throughout the change management cycle, emphasizing standardization, process consistency, and data quality. Additionally, the position includes fostering relationships with the SalesTech Product Management team, guiding team members, and enhancing work processes for improved efficiency.

At Atlassian, employees have the flexibility to choose their work environment—whether that's in the office, at home, or a combination of both—allowing for better work-life balance. The company hires globally where it has a presence and conducts virtual interviews and onboarding processes. Based in Bengaluru, Atlassian supports remote work for eligible candidates across India, empowering teams to select the most suitable work setup. The engineering organization is focused on key initiatives to enhance customer support as they transition to the cloud while maintaining the value of core products like Jira and Confluence. The role involves developing scalable user interface systems, collaborating with various teams, mentoring fellow engineers, and managing the full project life cycle.

Atlassian offers flexible work arrangements, allowing employees to work from an office, home, or a blend of both. This flexibility helps employees better manage their family, personal goals, and priorities. The company is open to hiring talent from any country with a legal entity. Interviews and onboarding processes are conducted virtually, aligning with Atlassian's distributed-first approach. Further details about specific job positions can be inserted as needed.

The Security Testing team at Atlassian focuses on providing comprehensive security testing to ensure the safety of Atlassian's products, platforms, and customers. This role involves conducting high-quality penetration testing and code reviews to offer technical assurance. Atlassian promotes flexibility in work locations, allowing employees to choose between working in an office, from home, or a hybrid arrangement. The position requires collaboration with security and engineering teams, with an emphasis on vulnerability hunting and enhancing security measures. Proficiency in coding, particularly in Java, Go, and Python, is essential for effectively understanding and strengthening product security.

At Atlassian, employees have the flexibility to choose their work environment, promoting a balance between personal and professional responsibilities. The company conducts virtual interviews and onboarding, emphasizing its distributed-first culture. The role of an Observability Architect involves collaborating with platform engineering and product teams to enhance telemetry offerings and develop a centralized monitoring solution for all Atlassian products. Key responsibilities include leading architectural design decisions, improving user experience through observability systems, and identifying opportunities for innovation while addressing complex technical challenges. Successful candidates should possess significant experience in large-scale telemetry systems, software development in Java and Python, and strong analytical skills across various tech stacks.

At Atlassian, employees enjoy flexible work arrangements, allowing them to work in offices, from home, or a mix of both to better manage personal and family priorities. The company conducts interviews and onboarding virtually, supporting its distributed-first model while hiring globally. As a Senior Forward Deployed Engineer (FDE), you will engage with customers and cross-functional teams to deliver innovative AI-powered solutions and help organizations leverage these technologies to address complex challenges. Key responsibilities include designing and deploying AI/ML solutions, analyzing data to inform product direction, and promoting AI-augmented workflow automation to enhance business value. Additionally, this role involves mentoring junior engineers, communicating technical concepts effectively, and ensuring that technical solutions align with business objectives while navigating compliance and risk requirements.

Atlassian offers flexible work arrangements, allowing employees to choose between office, remote, or hybrid work environments to better manage personal and family priorities. The company hires globally where it has legal entities, conducting virtual interviews and onboarding for a distributed work culture. In the role of Senior Forward Deployed Engineer, you will work on AI solutions in collaboration with various teams and clients, directly impacting business outcomes. Responsibilities include designing and deploying AI/ML solutions, integrating applications, driving data insights, and ensuring compliance with regulations. Additionally, the role involves mentoring junior engineers and communicating technical concepts to diverse stakeholders while aligning technical solutions with business goals.

At Atlassian, employees have the flexibility to work from home, in the office, or a hybrid of both, allowing them to better manage personal and family priorities. The company hires globally, conducting interviews and onboarding virtually to support its distributed-first approach. As a Senior Forward Deployed Engineer (FDE), you will work with customers and teams to deliver innovative AI-powered solutions, partnering with various organizations to address real-world challenges. The role involves designing, developing, and deploying AI/ML solutions, integrating robust applications, and driving workflow automation while navigating compliance and risk assessment. Additionally, you will mentor junior engineers, communicate complex technical concepts, and align solutions with business objectives to achieve measurable outcomes.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, remotely, or a hybrid approach, allowing for better management of personal and family commitments. The company is looking for a Lead Product Designer to enhance the JSM Help Center and integrate AI-driven features across its products, requiring expertise in various design disciplines. The role involves taking ownership of the entire design process, from problem definition and research to execution, impacting millions of users worldwide. Collaboration with a diverse team of professionals, including engineers and marketers, is essential, along with advocating for user needs and ethical AI use. Additionally, the designer will mentor other team members, fostering a culture of design excellence and accessibility.

At Atlassian, employees have the flexibility to work from any location, whether it be in an office, from home, or a hybrid model, allowing them to better manage their personal and professional priorities. The Trust Engagement team, which is expanding, is focused on enhancing customer trust in Atlassian Cloud Products by embracing diverse perspectives and innovative strategies. As a Senior Trust Analyst, the role involves engaging with customers to address trust-related concerns, conducting security reviews, and collaborating with various teams to articulate Atlassian's security and compliance commitments. Candidates are expected to possess extensive experience in security, governance, risk, and compliance, along with strong communication and problem-solving skills. Additionally, familiarity with security frameworks and cloud services is beneficial, while certifications and experience in incident response are considered a plus.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office or remotely, allowing them to better manage personal obligations and goals. The company actively recruits talent globally, utilizing virtual interviews and onboarding to support its distributed-first model. The Strategy Collection Support team focuses on providing advanced support for products like Jira Align, and team members collaborate with colleagues worldwide while enhancing support capabilities. The team values a customer-centric approach, seeking to improve service quality and problem-solving for a growing customer base, and firmly believes in the impact they can have on user experiences. Candidates for this team should possess strong empathy, problem-solving skills, and relevant technical experience, with additional familiarity in Agile methodologies and Atlassian products being advantageous.

Atlassian offers flexible work arrangements, allowing employees to work from home, in office, or a combination of both, supporting various personal and family priorities. The company conducts interviews and onboarding virtually and hires in any country where it has a legal entity. The Strategy Collection Support team seeks individuals passionate about customer service to work with high-priority accounts, providing support for Jira Align, Focus, and Talent while engaging with team members globally. Team members are encouraged to improve support processes and methodologies, ensuring customer success through collaboration and problem-solving. Ideal candidates should have experience in support or software services, strong empathy for customers, and various technical skills, with optional familiarity in Agile methodologies and specific technologies.

A growing security team at Atlassian is focused on protecting customers and the company's assets through innovative security testing solutions. They are expanding by establishing a dedicated penetration testing team in India, which will complement existing teams in the US and Asia Pacific. The role requires a highly skilled security professional to lead, mentor, and develop a high-performing team while promoting an inclusive environment. Collaboration with cross-functional teams is essential to integrate security testing into the product development process effectively. The position also involves acting as a thought leader in security, staying updated on emerging threats, and establishing metrics to measure the success of the security testing program.

Atlassian offers its employees flexible work arrangements, allowing them to choose between office, home, or a hybrid model to better balance their personal and professional priorities. The company conducts virtual interviews and onboarding, reflecting its distributed-first approach. A new position is open in the Governance, Risk, and Compliance team, which focuses on compliance and risk management related to Atlassian's cloud services, and involves close collaboration with various teams to analyze and mitigate risks. The role requires designing and implementing compliance controls, managing compliance-related programs, and providing updates on progress while promoting teamwork within the Product Compliance team. Candidates should have significant experience in IT audit and compliance frameworks, with specific knowledge of security and risk management standards, and relevant certifications are preferred.

Atlassian offers flexible work arrangements, allowing employees to work from home, in offices, or a combination of both, giving them greater control over personal commitments. The company is focused on hiring talent globally, with virtual interviews and onboarding processes. The Senior Product Designer is responsible for shaping the design strategy for Service Collection's data experiences, ensuring users can leverage accurate data for their workflows. This role involves collaboration with cross-functional teams to enhance product experiences and maintain Atlassian's competitive position in the market. The designer will lead projects from ideation to execution, utilizing user feedback to guide design improvements and create cohesive, user-centric experiences.

The Atlassian Marketplace team builds a collaborative ecosystem that allows partners and users to enhance their experience with Atlassian products. As a Lead Product Designer, you will play a vital role in shaping the design and strategy of the Marketplace, directly impacting both customer workflows and partner growth. The position involves leading design initiatives, mentoring team members, and evolving design systems while ensuring alignment with broader company goals. Atlassian promotes a flexible work environment, allowing employees to choose where they work while maintaining a focus on effective collaboration. Overall, this role requires operating at a high complexity level, influencing design direction, and delivering exceptional quality in design solutions.

Atlassian is hiring a Director of Employment Law to establish and lead their legal strategy in India, marking the first legal team role in the region. The successful candidate will provide legal counsel on workforce issues, ensure compliance with regulations, and assist in scaling operations in India. The position offers flexible working arrangements, allowing employees to choose their work environment. The legal team prides itself on being integral to business strategy, focusing on innovation and collaboration with various departments. The Director will also build relationships with leadership, oversee employment law practices, and contribute to global legal initiatives while ensuring compliance and offering training on employment law topics.

Atlassian offers flexible work arrangements, allowing employees to choose between working in an office, from home, or a combination of both. The company hires globally and conducts interviews and onboarding virtually as part of its distributed-first approach. The job role includes defining and communicating a vision for the territory, collaborating with cross-functional teams, and representing Jira Service Management at industry events. Candidates should have at least ten years of business development experience in technology, knowledge of ITSM market solutions, and experience working with Indian customers. Fluency in English is necessary, and while ITIL certification is preferred, it is not mandatory.