The Ampin App
deep insights into the Atlassian community

Miro’s team mission is to empower go-to-market teams and customers with strategic AI consulting to drive adoption, scale innovation, and deliver measurable business value, making Miro the strategic edge that turns customers’ vision into velocity. The AI Technical Architect role is to design and deploy cutting-edge AI solutions for strategic customers, acting as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation, and guiding onboarding and implementation of Miro’s AI features. Responsibilities include leading discovery sessions, designing and implementing AI-driven solutions in Miro (including intelligent templates, agents, summarisation tools, and custom GPT integrations), advising on data privacy, API usage, and model performance, and coordinating with Product, Engineering, and Customer Success to ensure adoption. Requirements include 6+ years in technical consulting or solution architecture with customer-facing responsibilities, hands-on AI experience with LLMs and agent frameworks (e.g., LangChain, AutoGPT), familiarity with AI tooling and APIs, experience with REST APIs and low-code/no-code automation, and strong communication, strategic mindset, plus knowledge of data privacy and enterprise AI safety. The package includes equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes belonging, diversity, and collaboration with a global team and a Recruitment Privacy Policy.

Miro is hiring an AI Technical Architect to act as a trusted advisor and technical lead for strategic customers, guiding discovery, design, configuration, onboarding, and implementation of AI-powered features (intelligent templates, agents, summarisation tools, and custom GPT integrations) to elevate collaboration and business outcomes, while coordinating across Customer Success, Product, and Engineering. You will lead customer discovery sessions to identify AI use cases, data sources, constraints, and automation opportunities, design and implement AI solutions in Miro, and help customers adopt AI features and integrations with platforms like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain. You will collaborate with Product and Engineering to influence the roadmap based on real-world needs and AI trends, partner with Customer Success and Account Managers for onboarding and retention, and run enablement sessions and produce scalable assets and documentation. Requirements include 6+ years in technical consulting/solution architecture with customer-facing responsibilities, hands-on AI design/implementation experience (LLMs, prompt engineering, agent frameworks like AutoGPT/LangChain/RAG), familiarity with AI tooling/APIs (OpenAI, Hugging Face, Vertex AI), knowledge of REST APIs and low-code/no-code automation, and strong facilitation, strategic thinking, data privacy knowledge, and enterprise SaaS integration experience. Perks include equity, wellbeing, WFH equipment allowance, and L&D stipend; Miro emphasizes diversity, belonging, and collaboration, with information about location-specific benefits and a Recruitment Privacy Policy.

Our team at Miro empowers go-to-market teams and customers with strategic AI consulting to drive adoption, scale innovation, and deliver measurable business value, with a vision of being Miro’s strategic edge that turns customers’ vision into velocity. We are hiring an AI Technical Architect to support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and business outcomes, serving as a trusted advisor for use cases from intelligent agents to workflow automation. You’ll lead discovery sessions, design and implement AI-driven solutions (templates, agents, summarisation tools, and custom GPT integrations), guide AI solution architecture (privacy, compliance, API usage, and model monitoring), and enable onboarding and change management across ecosystems while collaborating with Product, Engineering, Success, and Account teams. Requirements include 6+ years in technical consulting/solution architecture, hands-on experience with AI solutions (LLMs, prompt engineering, agent frameworks), familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), experience with LangChain/AutoGPT, REST APIs, and low-code platforms, plus strong communication and a strategic, experimental mindset focused on safety and enterprise deployment. Perks and culture include global benefits such as equity, wellbeing, equipment allowance, and a learning stipend, a diverse and inclusive environment, and Miro’s emphasis on belonging and collaboration, with details on recruitment privacy in our policy.

Miro is hiring an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that elevate collaboration and drive measurable business outcomes, acting as a trusted advisor and technical lead on AI use cases. You will lead customer discovery, design and implement AI-powered features (templates, agents, summarisation tools, and custom GPT integrations), and guide onboarding and change management for Miro’s AI offerings and integrations with platforms like Zapier, OpenAI, and LangChain. The role also involves bridging Customer Success, Product, and Engineering to influence the roadmap based on real-world needs, collaborating on enablement, documentation, and scalable assets for repeatable engagements. Requirements include 6+ years in technical consulting or solution architecture, hands-on AI experience with LLMs and agent frameworks, familiarity with AI tooling and REST APIs, and strong communication with a focus on enterprise data privacy and safe deployment. Miro offers global benefits including equity, learning stipends, and wellbeing support, emphasizes diversity and belonging, and notes that recruitment data is handled in line with its Recruitment Privacy Policy.

Our Team’s Mission and Vision: empower Miro’s go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, and be Miro’s strategic edge turning customers’ vision into velocity. About the Role: We’re hiring an AI Technical Architect to design and deploy cutting-edge AI solutions that elevate collaboration and drive business outcomes, serving as a trusted AI advisor and technical lead on use cases from intelligent agents to workflow automation, guiding onboarding and implementations, and bridging Customer Success, Product, and Engineering to shape AI at scale. What you’ll do: Lead customer discovery sessions; design and implement AI-driven solutions in Miro (templates, agents, summarisation tools, and custom GPT integrations); guide AI solution architecture, data privacy, API usage, and model performance monitoring; oversee technical setup and change management; collaborate on roadmap, partner with Customer Success for adoption and retention; run enablement sessions and contribute scalable AI assets and documentation. What you’ll need: 6+ years in technical consulting/solution architecture with customer-facing responsibilities; hands-on experience with AI solutions, LLMs, prompt engineering, and agents; strong familiarity with AI tooling/apis (OpenAI, Hugging Face, Vertex AI) and integrating into workflows; experience with LangChain, CrewAI, AutoGPT; REST APIs and low-code/no-code automation knowledge; excellent facilitation/communication, strategic experimental mindset, and knowledge of enterprise AI safety and data privacy. What’s in it for you and about Miro: a global benefits package including equity, wellbeing, equipment allowance, and an L&D stipend; a diverse, inclusive culture; Miro’s platform is a visual workspace serving 100M+ users and 250k companies, with a mission to empower teams to create the next big thing.

Miro is hiring an AI Technical Architect to act as a trusted advisor and technical lead for strategic customers, designing and deploying AI solutions that elevate collaboration and drive measurable business value, while bridging Customer Success, Product, and Engineering. The role guides onboarding and implementation of Miro’s AI capabilities, overseeing discovery, design, hands-on configuration, and ensuring customers maximize value while addressing data privacy and monitoring model performance. You’ll lead AI-focused customer discovery sessions and design/implement AI features such as intelligent templates, agents, summarisation tools, and custom GPT integrations, plus manage change across platforms like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain. Requirements include 6+ years in technical consulting/solution architecture with customer-facing responsibilities, hands-on AI experience (LLMs, prompt engineering, agent frameworks), strong tooling and API knowledge, REST and low-code/no-code integration experience, excellent facilitation, a strategic experimentation mindset, and expertise in enterprise AI safety and data privacy. The role offers benefits including equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, within Miro’s diverse, inclusive culture and mission to empower teams to create the next big thing.

Our team empowers Miro’s go-to-market teams and customers with strategic AI consulting to drive adoption, scale innovation, and deliver measurable business value, and aims to be Miro’s strategic edge that turns customers’ vision into velocity. We’re hiring an AI Technical Architect to support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and business outcomes, acting as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation, and guiding onboarding and implementation. You’ll lead customer discovery sessions, design and implement AI-driven solutions in Miro (templates, agents, summarisation tools, and custom GPT integrations), advise on architecture (data privacy, compliance, API usage, model performance), manage change for AI features, and collaborate with Product, Engineering, and Customer Success to drive adoption and roadmap. Requirements include 6+ years in technical consulting/solution architecture, hands-on AI experience with LLMs and agent frameworks, familiarity with AI tooling and APIs, knowledge of REST and low-code/no-code automation, excellent facilitation, strategic and experimentation mindset, privacy-conscious deployment experience, and experience integrating AI into enterprise SaaS. What’s in it for you: a global benefits package (equity, wellbeing, equipment allowance, learning stipend), a diverse and collaborative environment, and information about Miro’s mission, culture, and commitment to belonging, plus location-specific benefits and the recruitment privacy policy.

Miro’s AI team aims to empower go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, making Miro the strategic edge that turns customers’ vision into velocity. The AI Technical Architect will be a trusted advisor and technical lead, guiding strategic customers through discovery, onboarding, and hands-on design and deployment of AI solutions—bridging Customer Success, Product, and Engineering to transform collaboration at scale. Key responsibilities include leading AI-use-case discovery, designing and implementing AI-driven features (templates, agents, summarisation tools, and custom GPT integrations), ensuring data privacy and compliance, coordinating with external platforms (Zapier, Workato, OpenAI, LangChain), influencing product roadmaps, enabling diverse audiences, and developing scalable assets and documentation. Requirements include 6+ years in technical consulting or solution architecture with customer-facing experience, hands-on AI experience (LLMs, prompt engineering, agent frameworks such as AutoGPT/LangChain), familiarity with AI tools/APIs (OpenAI, Hugging Face, Vertex AI), experience with LangChain or similar pipelines, REST API and low-code/no-code integration knowledge, and strong communication, strategic thinking, and privacy-consciousness. What’s in it for you is equity, wellbeing benefits, a work-from-home equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture; Miro is a global visual workspace with a mission to empower teams to create the next big thing, with location-specific benefits detailed on the Global Miro benefits board and recruitment privacy policy.

Miro is hiring an AI Technical Architect to support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and drive business outcomes, aligning with our team’s mission to empower go-to-market efforts and our vision of turning customers’ vision into velocity. In this role you will lead customer discovery sessions, design and implement AI-driven solutions (intelligent templates, agents, summarization tools, and custom GPT integrations), and serve as a trusted advisor on AI solution architecture, data privacy, API usage, and model performance monitoring while guiding onboarding and change management. You’ll bridge Customer Success, Product, and Engineering to influence the roadmap, partner with CS and Account Managers to ensure successful onboarding and measurable adoption, run enablement sessions, and contribute to documentation and scalable assets for repeatable AI engagements. Requirements include 6+ years in technical consulting or solution architecture with customer-facing responsibilities, hands-on AI experience (LLMs, prompt engineering, and agent frameworks like LangChain or AutoGPT), familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), REST APIs and low-code automation, and a strong ability to communicate complex AI concepts to non-technical audiences while prioritizing data privacy and enterprise safety. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes belonging, collaboration, and an inclusive, diverse culture with global opportunities; recruitment privacy is managed in line with policy.

Miro is hiring an AI Technical Architect to support strategic customers in designing and deploying AI solutions that elevate collaboration and deliver measurable business value, serving as a trusted advisor and technical lead from discovery through onboarding and implementation. The role requires leading customer discovery on AI use cases, data sources, and automation opportunities; designing and implementing AI-driven features (templates, agents, summarization, and custom GPT integrations); and guiding AI solution architecture with attention to data privacy, API usage, and model performance monitoring. You’ll bridge Product, Engineering, and Customer Success to influence the roadmap, enable successful onboarding and adoption, run enablement sessions for diverse audiences, and develop scalable assets and documentation for repeatable AI engagements. Requirements include 6+ years in technical consulting or solution architecture, hands-on AI experience with LLMs, prompt engineering, and agent frameworks; familiarity with AI tooling/APIs (OpenAI, Hugging Face, Vertex AI); experience designing AI agents/workflows with LangChain, CrewAI, or AutoGPT; REST APIs and low-code/no-code automation are a plus; and strong communication, strategic, privacy, and safety focus. Miro offers global benefits such as equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, and emphasizes belonging, diversity, and inclusion with resources about life at Miro and recruitment privacy policy.