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The Renewal Manager for the DACH region owns the end-to-end renewal journey for Enterprise and Mid-Market customers, acting as the primary point of contact to drive high retention and serving as a "T-shaped" partner by collaborating at eye level with Account Executives and Customer Success to identify expansion opportunities. You will initiate and close renewals, maintain accurate 120-day forecasts and CRM data hygiene, and ruthlessly simplify renewal processes to enable high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex, multi-stakeholder enterprise environments; strong negotiation skills and intellectual honesty; fluency in German and English; experience managing 50+ accounts per quarter; and a resilient, can-do attitude in a fast-paced environment. What's in it for you: a global benefits package including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse team and location-specific benefits. About Miro: a visual workspace enabling distributed teams to collaborate; serves 100M+ users and 250,000 companies; founded in 2011, with 1,600+ employees in 13 hubs; Miro emphasizes belonging and inclusion and provides a Recruitment Privacy Policy for applicants.

The Renewal Manager will own the renewal journey for existing DACH customers (Enterprise and Mid-Market), driving end-to-end renewal from initiation to close and aiming for high retention. They will act as a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities while maintaining accurate 120-day forecasts and high CRM data hygiene, and they will simplify renewal processes for fast execution. Requirements include 3+ years in renewals/account management/ commercial SaaS, proven churn mitigation in complex enterprise settings, strong negotiation skills with intellectual honesty, fluency in German and English, managing 50+ accounts per quarter, and a resilient, can-do attitude in a fast-paced environment. What’s in it for you: a supportive, connected environment with a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend) and opportunities to grow, with location-specific benefits available. About Miro: a visual workspace for distributed teams with 100M users and 250,000 companies, founded in 2011, 1,600+ employees in 13 hubs, prioritizing diversity and inclusion and a collaborative culture, with recruitment data handled according to their Recruitment Privacy Policy.

The Renewal Manager will own the renewal journey for Miro’s DACH Enterprise and Mid-Market customers, serving as the primary contact and driving the end-to-end process from initiation to close while collaborating with Account Executives and Customer Success to identify expansion opportunities. They will maintain accurate 120-day forecasts, ensure high CRM data hygiene, and ruthlessly simplify renewal processes to sustain high-velocity execution. Requirements include 3+ years in renewals, account management, or SaaS, proven churn mitigation in complex multi-stakeholder enterprise environments, strong negotiation and intellectual honesty, fluency in German and English, managing 50+ accounts per quarter, and a can-do, resilient attitude. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits noted on the Global Benefits board. About Miro: a visual workspace platform for distributed teams with over 100 million users and 250,000 companies, founded in 2011, employing roughly 1,600 people across 13 hubs, and committed to diversity, inclusion, and collaboration, with a Recruitment Privacy Policy in place.

The Renewal Manager in DACH owns the renewal journey for Enterprise and Mid‑Market customers, driving end-to-end renewals from initiation to close, acting as a cross‑functional T‑shaped partner and collaborating with Account Executives and Customer Success while maintaining 120‑day forecasts and simplifying renewal processes for rapid execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex, multi‑stakeholder enterprise environments; strong negotiation skills and intellectual honesty; fluency in German and English; experience managing 50+ accounts per quarter; and a resilient “can‑do” attitude in a fast‑paced marathon of sprints. It emphasizes a T‑shaped, cross‑functional approach to spotting expansion opportunities and achieving high retention rates. What’s in it for you: a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location‑specific variations and a diverse, supportive environment for growth. About Miro: a visual workspace platform for distributed teams with over 100M users and 250,000 companies, founded in 2011, co‑headquartered in San Francisco and Amsterdam, ~1,600 employees across 13 hubs, and a culture focused on collaboration, belonging, and inclusion; recruitment privacy policies govern applicant data.

The Renewal Manager role owns the renewal journey for Miro’s DACH Enterprise and Mid‑Market customers, serving as the primary contact and driving the end‑to‑end process from initiation to close to achieve high retention. You will act as a T‑Shaped partner, collaborate at eye level with Account Executives and Customer Success to identify expansion opportunities, maintain accurate 120‑day forecasts and CRM data hygiene, and ruthlessly simplify renewal processes to maintain high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven success mitigating churn in complex, multi‑stakeholder enterprise environments; strong negotiation skills and intellectual honesty; professional fluency in German and English; experience managing 50+ accounts per quarter; and a can‑do attitude with resilience for a fast‑paced marathon of sprints. What’s in it for you: a global benefits package that typically includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus joining a diverse team and location‑specific benefits listed on the Global Miro benefits board. About Miro: a visual workspace for innovation used by over 100M users and 250,000 companies, with 1,600+ employees in 13 hubs, emphasizing collaboration, inclusion, and a mission to empower teams to create the next big thing, and noting that applicants’ data are handled in accordance with the Recruitment Privacy Policy.

The Renewal Manager will own the renewal journey for Miro’s existing DACH-based Enterprise and Mid-Market customers, driving the end-to-end process from initiation to close with a focus on high retention. They will act as a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities, and maintain accurate 120-day forecasts and CRM data hygiene while ruthlessly simplifying renewal processes for fast execution. Requirements include 3+ years in renewals or related SaaS roles, success mitigating churn in complex multi-stakeholder environments, strong negotiation and intellectual honesty, fluency in German and English, and managing a large book of 50+ accounts per quarter, plus a can-do, resilient attitude. Benefits include equity, wellbeing and equipment allowances, an annual Learning & Development stipend, and a diverse, supportive team, with location-specific benefits listed on the Global Miro benefits board. About Miro: a visual workspace enabling distributed teams to collaborate and innovate, with a global presence, a culture of collaboration and inclusion, and a Recruitment Privacy Policy governing applicant data.

The Renewal Manager in the DACH region owns the renewal journey for Enterprise and Mid-Market customers, acting as a T-shaped partner who collaborates with Account Executives and Customer Success to drive end-to-end renewals from initiation to close and identify expansion opportunities. You’ll maintain accurate 120-day forecasts and high data hygiene in CRM, and ruthlessly simplify renewal processes to sustain high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role, proven churn mitigation in complex enterprise environments, strong negotiation skills and intellectual honesty, professional fluency in German and English, and managing a large book of 50+ accounts per quarter with a resilient, can-do attitude. What’s in it for you: a supportive environment with a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), plus location-specific benefits via the Global Miro benefits board and a diverse team to do your best work. About Miro: a visual workspace platform serving over 100M users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with more than 1,600 employees across 13 hubs; the company emphasizes belonging, collaboration, diversity and inclusion, and a mission to empower teams to create the next big thing, with a Recruitment Privacy Policy in place.

The Renewal Manager will own the renewal journey for Miro’s existing DACH customer base (Enterprise and Mid-Market), acting as the primary point of contact and driving the end-to-end renewal from initiation to close, while collaborating with Account Executives and Customer Success to identify expansion opportunities and maintaining accurate 120-day forecasts and high data hygiene in the CRM. The role requires ruthlessly simplifying renewal processes to maintain high-velocity execution and requires you to think beyond your function as a T‑Shaped partner to deliver the best outcome for the customer and Miro. Qualifications include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex enterprise environments; strong negotiation skills with intellectual honesty; fluent in German and English; experience managing 50+ accounts per quarter; and a resilient, can-do attitude. What’s in it for you: a global benefits package including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, with location-specific differences, plus a diverse, collaborative team culture. About Miro: a visual workspace platform for distributed teams, serving over 100 million users and 250,000 companies, founded in 2011 with 1,600+ employees across 13 hubs, emphasizing diversity, inclusion, collaboration, and belonging, with Recruitment Privacy Policy governing applicant data.

The Renewal Manager in DACH owns the renewal journey for Miro’s Enterprise and Mid-Market customers from initiation to close to achieve high retention rates. You’ll act as a T-shaped partner, collaborate with Account Executives and Customer Success to identify expansion opportunities, maintain accurate 120-day forecasts and clean CRM data, and simplify renewal processes for high-velocity execution. Requirements include 3+ years in renewals/account management or commercial SaaS, proven churn mitigation in complex, multi-stakeholder enterprise environments, strong negotiation skills and intellectual honesty, fluency in German and English, experience managing 50+ accounts per quarter, and a can-do, resilient mindset. What’s in it for you: equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse team and a culture focused on belonging (location-specific benefits may vary per the Global Miro benefits board). About Miro: a visual workspace that enables distributed teams to collaborate and innovate, serving over 100 million users and 250,000 companies, with co-headquarters in San Francisco and Amsterdam and 1,600+ employees across 13 hubs, all while prioritizing diversity, inclusion, and belonging; recruitment data is managed under Miro’s Recruitment Privacy Policy.

The Renewal Manager will own the renewal journey for Miro's Enterprise and Mid-Market customers in the DACH region, serving as the primary point of contact to drive end-to-end renewals from initiation to close and achieve high retention. Responsibilities include acting as a T-shaped partner to ensure the best outcome for customers and Miro, collaborating with Account Executives and Customer Success to identify expansion opportunities, maintaining accurate 120-day forecasts and data hygiene in the CRM, and simplifying renewal processes for high-velocity execution. Required qualifications include 3+ years in renewals, account management, or a commercial SaaS role; proven success mitigating churn in complex, multi-stakeholder enterprise environments; strong negotiation skills and intellectual honesty; professional fluency in German and English; experience managing 50+ accounts per quarter; and a can-do, resilient attitude for navigating a fast-paced marathon of sprints. The role offers a global benefits package (including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend) and the chance to join a diverse team, with location-specific benefits detailed on Miro's Global benefits board. About Miro: a visual collaboration platform serving more than 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with over 1,600 employees across 13 hubs, emphasizing belonging, collaboration, and a mission to empower teams to build the next big thing; applicant data is governed by Miro's Recruitment Privacy Policy.