The Ampin App
deep insights into the Atlassian community

SmartBear focuses on enhancing software quality through its solution hubs, including SmartBear API Hub, Insight Hub, and Test Hub, which integrate visibility and automation within the development process. Trusted by over 16 million developers from more than 32,000 organizations, including major companies like Adobe and Microsoft, SmartBear is committed to providing tools for efficient software delivery. The company is seeking a Software Engineer for the Pactflow team to develop API testing solutions while collaborating closely with cross-functional teams. Ideal candidates should have a background in Python, Agile methodologies, and experience with AI technologies, along with a willingness to contribute to open-source initiatives. SmartBear emphasizes employee growth, inclusivity, and ethical practices, offering a supportive work culture and recognizing diverse perspectives to drive successful outcomes.

SmartBear focuses on enhancing software quality through its various solution hubs, which support developers, testers, and engineers at over 32,000 organizations. The role of Product Support Engineer for the Insight Hub entails providing technical support, troubleshooting issues, and collaborating with development teams to enhance customer service. BugSnag, part of SmartBear, serves over 5,000 engineering teams by processing crash reports and facilitating data-driven decision-making regarding software stability. The company values employee growth and fosters an inclusive workplace, encouraging a diverse range of experiences and perspectives among its staff. SmartBear operates globally and is committed to ethical practices and social responsibility, with numerous awards recognizing its innovative contributions and positive work environment.

SmartBear is dedicated to enhancing software quality through its solution hubs, which facilitate visibility and automation in software development for over 16 million professionals at 32,000+ organizations. The company is seeking a Customer Success Engineer for its Test Hub, focusing on customer engagement and technical adoption of SmartBear products related to performance management and observability. This role entails providing technical expertise, training, and fostering partnerships with clients to ensure successful implementation and ongoing use of SmartBear technology. Candidates should have a strong technical background, excellent communication skills, and a passion for customer success, with relevant experience in UI QA automation and cloud computing. SmartBear promotes a supportive, inclusive workplace and values diversity, investing in employee growth and celebrating individual contributions.

SmartBear focuses on enhancing software quality by providing tools for visibility and automation through its various solution hubs. The company is seeking a Customer Success Engineer for the Insight Hub to support customer technical adoption of its products in areas like Observability and Application Performance Management. The Customer Success team prioritizes building strong partnerships with clients, offering technical expertise, training, and collaboration to ensure successful product utilization. Ideal candidates will have technical backgrounds, excellent communication skills, and a passion for customer success while working in a fast-paced environment. SmartBear is committed to inclusivity and offers opportunities for career growth, backed by a culture that values diverse perspectives and ethical practices.