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Mid Market Sales Manager - DACH
Atlassian
Germany - - - Full-Time

Category:

Sales

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

Your future team

We're hiring a 1st line Sales manager reporting to our Regional Mid-Market Sales leader for our Growth Markets. The role will oversee a sales team dedicated to acquiring and managing mid-market customers in Benelux managing a team of 6-8 Mid-Market sellers

Your role will involve the development and management of a sales organization in Benelux with a focus on developing and implementing sales strategies customized for Mid Market-level customers across the Benelux, fostering long-term relationships with key accounts, and achieving revenue targets. As a sales manager you are in charge of building a group of world class sellers, recruiting and developing talents, identifying and bridging capabilities gaps across the group while contributing to developing future sales leaders

Your future team

We're hiring a 1st line Sales manager reporting to our Mid-Market Sales leader for DACH. The role will oversee a sales team dedicated to acquiring and managing mid-market customers across a set of markets in EMEA managing a team of 6-8 Mid-Market sellers

Your role will involve the development and management of a sales organization across DACH Markets with a focus on developing and implementing sales strategies customized for Mid Market-level customers across various geographies, fostering long-term relationships with key accounts, and achieving revenue targets. As a sales manager you are in charge of building a group of world class sellers, recruiting and developing talents, identifying and bridging capabilities gaps across the group while contributing to developing future sales leaders

What you'll do

•Lead and manage a team of Mid-Market sellers, developing customized sales strategies and plan for the DACH Markets

•Develop and implement strategic sales plans and programs to reach and expand market share in the Mid-Market segment.

•Provide mentorship, coach, and guidance your team helping them develop their skills and achieving their team targets.

•Set performance goals and metrics for the sales team and monitoring their progress towards meeting these goals.

•Recruit, hire, and onboarding new Account Executives .

•Collaborate with internal teams at regional and corporate level : Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve sales processes and enhance overall customer satisfaction

•Analyze sales data and market trends to identify opportunities for growth and improvement.

•Conduct regular performance evaluations and providing feedback to the sales team to drive continuous improvement.

•Stay informed about industry trends, competitor activities, and market dynamics within the enterprise segment.

Account Executive, Enterprise
Atlassian
Germany - - - Unknown

Category:

Sales

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

What You’ll Do

  • Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

  • Developing and executing strategic sales plans to achieve company sales goals and targets.

  • Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

  • Building and maintaining relationships with C-level and other executive relationships.

  • Understanding client needs and proposing appropriate solutions to meet those needs.

  • Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

  • Negotiating contracts and pricing agreements with clients.

  • Providing accurate forecasting and account planning and sales forecasts to management.

  • Staying updated on industry trends and competitors to maintain a competitive edge.

  • Traveling to meet clients and attend industry events as necessary.

  • Build sales strategies for designated territory or named Accounts

  • Serve as the main Atlassian point of contact or escalation point for designated Accounts

  • Run strategy plays to identify opportunities and build long relationships with your customers.

  • Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts. 

Account Executive, Enterprise, DACH
Atlassian
Germany - - - Full-Time

Category:

Sales

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in Germany.

At Atlassian, we work with over 300,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian.

As an Account Executive, Enterprise, you'll be responsible for building and nurturing relationships with key stakeholders and negotiating complex contracts. You'll also collaborate with internal teams, including Channel Partners, Product Specialists, Account Managers, and Solution Engineers, to ensure customer satisfaction.

Are you customer-focused, creative, and have a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies? If yes, we'd love to have you on our team!

What you'll do

  • Develop and implement named Account or Territory plans geared at maximising expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success

  • Develop and execute strategic sales plans to achieve company sales goals

  • Identify and qualify leads, build relationships with decision makers, understand customer needs, deliver sales presentations, negotiate contracts, and closing deals

  • Develop relationships with C-level and other executive relationships

  • Understand client needs and propose appropriate solutions to meet those needs

  • Collaborate with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction

  • Negotiate contracts and pricing agreements with clients

  • Provide accurate forecasting and account planning and sales forecasts to management

  • Stay updated on industry trends and competitors to maintain a competitive edge

  • Travel to meet clients and attend industry events

  • Build sales strategies for designated territory or named Accounts

  • Be the main Atlassian point of contact or escalation point for designated Accounts

  • Run strategy plays to identify opportunities and build long relationships with your customers

  • Work with complex sales cycles and collaborate with the Channel sales organisation to build sales strategies for designated territories and named accounts

Account Manager, Strategic (German Speaking)
Atlassian
Germany - - - Full-Time

Category:

Sales

Is remote?:

Yes

Atlassian is continuing to drive investments focused on developing our largest, most strategic customers. We partner with 82% of the Fortune 500 and work with teams at IBM, Tesla, Dish, Lufthansa and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions.

Our Account Management team owns retention and accelerates expansion, ultimately contributing to the transformation of our largest Enterprise customers worldwide. You will drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle. You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams.

We are looking for a team player who can adapt rapidly to changing events and handle the complexity and detail orientation that comes with large strategic accounts. This teammate will need to speak German and be familiar with customer needs in the DACH market. In addition, you need to be able to prioritize high value activities amongst competing priorities. You have over 5 years of relevant experience with a proven track record of achieving revenue targets and accelerating expansion within your owned book of business. You are confident with driving sales engagements end-to-end and are an expert at running cross-sell discovery.

More about you

The team is comprised of proactive, resilient, and empathetic Account Managers, specialized in accelerating growth across Atlassian's full suite of products and services. You are adaptable to change, consistently seek opportunities to learn, and lean into collaboration to drive success. We believe in the Atlassian values and want to use them as our compass in constantly refining and optimizing our go-to-market model.

  • Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach

  • Developing Senior and Executive relationships over video conferences as well as in-person

  • Manage high-value renewals & expansion across a sizable product portfolio

  • Ownership of growth opportunity management and sales cycles end-to-end

  • Partner with our Sales team on account planning and driving total book of business growth through competitive, market and whitespace analysis

  • Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities

  • Maintain a deep understanding of product updates and new offerings and articulates those improvements to customers and our solution partners

  • Forecasting accountability for your owned book of business

  • Proactively identifying pockets of risk in your Customer’s portfolio and triaging solutions to mitigate issues before they impact customer satisfaction

  • Managing up internally to provide awareness and advocacy of customer needs

  • Influencing cross-functional partners toward mutually beneficial outcomes

In your first 90 days, we'll expect you to:

  • Manage time effectively and prioritize among competing opportunities

  • Execute creative and unique approaches to help evolve best practices 

  • Demonstrate excellence in discovery, with proven ability to engage with curiosity to identify opportunity

  • Demonstrate experience leading sales cycles end-to-end

  • Leverage subject matter expertise to build credibility with stakeholders/champions

  • Have a team player mindset; driving collaboration and engagement scope with global stakeholders

  • Have a customer first mentality advocating for the customer’s interests, solving complex problems, influencing outcomes, and aligning with Atlassian’s strategy

  • Effectively communicate and show active listening skills whilst leading revenue expansion efforts from start to finish, and engaging with senior stakeholders

  • Have a strategic approach in reviewing the global account footprint, and prioritizing customer engagements to maximize account growth and retention

  • Be a change agent with the ability to continuously learn and implement feedback

  • Show a tendency to operate daily with a sense of urgency, and an affinity for creative problem-solving

  • Understand each of your customers' journeys with Atlassian thus far with identified product use cases

Customer Retention Manager, Mid-Market, DACH
Atlassian
Germany - - - Full-Time

Category:

Sales

Is remote?:

Yes

Job Description
Are you passionate about engaging with Mid-market customers and have experience with software retention? Do you enjoy working in smaller teams, while also being part of a company that’s experiencing outstanding growth? Are you a curious person, always looking for a way to maximize value with all your customers? Our Renewals team’s mission is to maximize revenue retention, strategic migration, and expansion efforts; all while providing a seamless customer experience that ensures continued health and loyalty. If this sounds exciting, then read on!
We impact the retention and growth of our Mid-market accounts by cultivating strong partnerships and positioning the high value of Atlassian’s software within every interaction.

Your Future Team
The Renewals team is comprised of curious, proactive, empathetic, and fun-loving individuals specializing in Atlassian’s full suite of products and services. We have shared team performance metrics and goals to encourage collaboration and partnership. Above all, we believe in the Atlassian values and use them as our compass in always refining and optimizing our non-traditional sales model. Our team drives renewal strategies that engage clients and keep the churn rates low. We uncover expansion and migration opportunities by aiming to understand our customer’s goals and then share how Atlassian’s solutions can help achieve them.
Every Customer Retention Manager bridges the gap between sales and customer success by collaborating with account teams and channel partners to support strategic account planning, verifying pricing and license expiration dates, and sharing feedback on the growing needs of a customer.
You will report to Laura Riekenberg, Renewals Manager.

What you’ll do

  • Nurturing customer relationships throughout the renewal lifecycle, maximizing customer retention rates through effective inside sales techniques over the phone, video, and email while also mitigating churn risk.

  • Lead renewals across different products and platforms for both direct customers as well as customer renewals that vary across any of our Solution Partners in each region we support

  • Increase customer awareness of Atlassian’s product portfolio to identify cross-sell and up-sell opportunities during the renewals cycle

  • Maintains a deep understanding of product updates and new offerings and articulates those improvements to customers and our solution partners

  • Maintains a consistently healthy pipeline by logging sales and renewal activities, customer data, and customers’ status within internal systems

Account Associate, SMB (German)
Atlassian
Germany - - - Full-Time

Category:

Sales

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Description
Are you passionate about engaging with SMB customers and have experience with software retention? Do you enjoy working in smaller teams, while also being part of a company that’s experiencing outstanding growth? Are you a curious person, always looking for a way to maximize value with all your customers? Our Renewals team’s mission is to maximize revenue retention, strategic migration, and expansion efforts; all while providing a seamless customer experience that ensures continued health and loyalty. If this sounds exciting, then read on!
We impact the retention and growth of our SMB accounts by cultivating strong partnerships and positioning the high value of Atlassian’s software within every interaction.

Your Future Team
The Account Associates Renewals team is comprised of curious, proactive, empathetic, and fun-loving individuals specializing in Atlassian’s full suite of products and services. We have shared team performance metrics and goals to encourage collaboration and partnership. Above all, we believe in the Atlassian values and use them as our compass in always refining and optimizing our non-traditional sales model. Our team drives renewal strategies that engage clients and keep the churn rates low. We uncover expansion and migration opportunities by aiming to understand our customer’s goals and then share how Atlassian’s solutions can help achieve them.
Every Account Associate bridges the gap between sales and customer success by collaborating with account teams and channel partners to support strategic account planning, verifying pricing and license expiration dates, and sharing feedback on the growing needs of a customer.
You will report to Jaqueline Hinz, Renewals Manager.

What you’ll do

  • Nurturing customer relationships throughout the renewal lifecycle, maximizing customer retention rates through effective inside sales techniques over the phone, video, and email while also mitigating churn risk.

  • Lead renewals across different products and platforms for both direct customers as well as customer renewals that vary across any of our Solution Partners in each region we support.

  • Increase customer awareness of Atlassian’s product portfolio to identify cross-sell and up-sell opportunities during the renewals cycle.

  • Maintains a deep understanding of product updates and new offerings and articulates those improvements to customers and our solution partners.

  • Maintains a consistently healthy pipeline by logging sales and renewal activities, customer data, and customers’ status within internal systems

Account Executive, Enterprise
Atlassian
Germany - - - Unknown

Category:

Sales

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

What You’ll Do

  • Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

  • Developing and executing strategic sales plans to achieve company sales goals and targets.

  • Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

  • Building and maintaining relationships with C-level and other executive relationships.

  • Understanding client needs and proposing appropriate solutions to meet those needs.

  • Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

  • Negotiating contracts and pricing agreements with clients.

  • Providing accurate forecasting and account planning and sales forecasts to management.

  • Staying updated on industry trends and competitors to maintain a competitive edge.

  • Traveling to meet clients and attend industry events as necessary.

  • Build sales strategies for designated territory or named Accounts

  • Serve as the main Atlassian point of contact or escalation point for designated Accounts

  • Run strategy plays to identify opportunities and build long relationships with your customers.

  • Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts. 

Customer Success Engineer, DACH
GitLab
Germany - - - Unknown

Category:

Customer Success Management

Is remote?:

Yes

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

The Customer Success Engineer (CSE) role provides deep subject matter expertise on GitLab technical and product solutions and best practices. CSEs provide customers with technical guidance, go in-depth on use case implementation, and demonstrate the value of GitLab product capabilities.

The Senior CSE reports to the Manager/Senior Manager, CSE.

Customer Success Engineer Responsibilities

  • Engage with customers, via Zoom calls and emails, in a technical consultancy and advisor role during the post-sales process while providing technical and solution guidance
  • Providing technical, architectural and best practice guidance
  • Drive the achievement of measurable value (business outcomes), leading to product adoption, renewal, and expansion
  • Align with Account Executives and Renewals Managers to provide customer-facing subject matter expertise based on the customer’s business objectives
  • Focus on solution-based programs that are customized to fit an individual customer’s needs
  • Develop and collaborate on customer workshops, demos, and other enablement
  • Maintain specialty competency in one or more technologies related to GitLab’s market focus through activities such as training, certification and creation of working examples for reuse internally and by customers and partners
  • Continuously improve professional skills with a focus on personal mastery and team learning through activities such as training, reading and seeking mentorship from others
  • Contributes to our docs, YouTube channel, and other enablement programs such as the Digital Journey

Customer Success Engineer Requirements

  • Experience with a GitLab use case (SCM, CI, CD, DevSecOps, Agile Planning) to provide in-depth customer guidance and enablement
  • Proficiency using DevSecOps tools or highly technical tooling in adjacent fields
  • Specialize in GitLab use cases to provide in-depth guidance and enablement to customers of all sizes, including large enterprise organizations
  • Technical experience in development or systems engineering
  • Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
  • Have demonstrated the ability to become a trusted technical advisor to customer and business leaders
  • Exceptional verbal, presentation, and written communication skills
  • Excellent time management and ability to work with several different teams at any given time
  • Fluent German 

How GitLab will support you

Hiring process

Recruiter Screening

Qualified candidates will be invited to schedule a 30 minute screening call with one of our Global Recruiters.

Hiring Manager Interview

The hiring manager interview is the first of the interviews with the Customer Success team. This interview is with the manager of the team the candidate is applying to join. It is a 45 minute interview.

Panel Interview

The panel interview consists of several members of the Customer Success team. It typically includes the hiring manager and two other team members. This is a 60 minute interview, with the following format:

  • Live demonstration based on the guidance provided ahead of the interview by the recruiter
  • General discussion and questions from the panel

Executive Interview

Conducted by the Senior Director of Customer Success, this is a discussion with the candidate as a final assessment interview to evaluate the candidate’s suitability for the role. This is a 30 minute interview.

Reference and Background Check

Once the candidate has successfully completed all interview stages with positive recommendations at each stage, GitLab will complete reference checks and a background check.

Additional details about our process can be found on our hiring page.

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Customer Success Manager, DACH
GitLab
Germany - - - Unknown

Category:

Customer Success Management

Is remote?:

Yes

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

GitLab is an open core software company that develops the most comprehensive DevSecOps Platform used by more than 100,000 organizations. Our mission makes it clear that we believe in a world where everyone can contribute. We make that possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

The Customer Success Management (CSM) team focuses on the themes of align, enable, and expand. We align with customers’ desired business outcomes, enable them on their existing use cases, and work with them to expand into additional use cases, ensuring ongoing and ever-improving customer return-on-investment.

Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others. CSM handbook.

What you'll do

  • Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives
  • Know the GitLab platform, our more common best practices, and use cases in order to guide the customer
  • Understand the customer journey and be able to guide them on future adoption
  • Act as the GitLab liaison for GitLab questions, issues, or escalations. Collaborate with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed
  • Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
  • Remain knowledgeable and up-to-date on GitLab releases

What you'll bring

  • Understanding of Git and typical branching strategies
  • Knowledge of software development lifecycle and development pipeline
  • Understanding of continuous integration, continuous deployment, DevSecOps
  • Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
  • Experience partnering with customers to define and achieve business outcomes
  • Familiarity working with customers of sizes relevant to the assigned segment
  • Exceptional verbal, written, organizational, presentation, and communications skills
  • Detailed oriented and analytical
  • Strong team player but self-starter
  • Project management experience & skills
  • Strong technical, analytic, and problem-solving skills
  • Alignment with our values, and willingness to work in accordance with those values
  • Willingness to travel if needed and comply with the company’s travel policy
  • Fluent German

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Partner Account Manager (Ecosystem Sales Manager), Germany
GitLab
Germany - - - Unknown

Category:

Alliances and Channel

Is remote?:

Yes

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

Remote, due to the stakeholders location candidates must be based in Germany

An overview of this role

A strong partner ecosystem is crucial in the success and growth of  GitLab’s business. Partners are a strategic imperative for GitLab’s continued growth and market expansion. As customer requirements become more complex we need partners with capability and capacity to help customers implement, support and grow their usage of GitLab.  We work closely with cross functional leadership to ensure partners are integrated throughout the sales cycle both pre and post sales. Partner Account Managers (Internal name is Ecosystem Sales Managers) are critical in recruiting and building relationships with partners. Partner Account Managers (Internal name is Ecosystem Sales Managers) also work with partners to establish and measure goals and performance including pipeline, revenue generation and growing their overall GitLab practice. 

All individual contributors are referred to as “Ecosystem Sales Managers” or “ESM” and share the same primary requirements, responsibilities, and performance indicators. 

 

What you’ll do

  • Responsibilities: Leads major ecosystem partner initiatives, develops long-term strategic plans for ecosystem partner growth.
  • Interaction: Extensive communication both internally at senior levels and externally with major partners.
  • Impact: High, influencing key strategic decisions and ecosystem partner performance.
  • Coordinate/facilitate the involvement of GitLab team members, including sales leadership, support, etc. as needed to ensure meeting sales targets and ecosystem sales objectives.
  • Build, maintain, and manage relationships with the Gitlab field sales organization.
  • Proactively engage with GitLab AEs, ASMs and geo leadership.
  • Work closely with local System Integrators, Solution providers, Managed Services Partners and Hyperscalers (AWS & Google)
  • Design and execute comprehensive joint business plans with partners, including detailed partner account mapping, go-to-market strategies, and governance models to ensure a robust and mutually beneficial relationship.
  • Identify and support regional-specific demand generation/pipeline building activities with strategic partners.
  • Contribute to quarterly business reviews (QBRs) within your assigned territory.
  • Participate in annual planning within the Ecosystem organization.
  • Provide cloud-related weekly forecasts and/or progress reports.
  • Prepare presentations, territory plans and reports as required.
  • Knowledge: In-depth understanding of strategic ecosystem partners, industry dynamics, and advanced business operations.

 

What you’ll bring

  • Experience selling software development tools and/or application lifecycle management solutions via strategic partnerships.
  • 5+ years in same or similar fields
  • Strong network across the partner ecosystem in Germany
  • Be an expert of Partner Ecosystems in the DACH region and the Cloud market
  • Experience selling open source solutions.
  • Experience with B2B sales.
  • Interest in GitLab, and open source software.
  • Language Proficiency: Fluent in both German and English, with excellent communication skills in both languages.
  • Effective written and verbal communication skills.
  • Strong interpersonal skills and an ability to remain calm under pressure.
  • Established personal network within the industry.
  • Results oriented perspective.
  • You share our values, and work in accordance with those values.
  • Ability to use GitLab.
  • Experience with Salesforce.
  • Ability to travel up to 50% and comply with the company’s travel policy.

#LI-BC2

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Account Executive - Mid Market - DACH
GitLab
Germany - - - Unknown

Category:

EMEA - Commercial

Is remote?:

Yes

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

Based in Germany needing to speak Fluent German

An overview of this role

Mid-market Account Executives are the primary point of contact between prospective and existing customers of GitLab within a space defined as mid-market, which currently works with companies that employ up to 4000 employees. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes. Mid-Market AEs work closely in tandem with the business development team and sales management to manage a broad book of business spread over a large opportunity value range and focus on exceeding client expectations.

 

What you’ll do  

  • Account Executive, Mid-market (AE) will report to an Area Sales Manager.
  • Support GitLab for our Mid Market prospects.
  • Contribute to root cause analyses on wins/losses.
    • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
  • Take ownership of your book of business
    • document the buying criteria
    • document the buying process
    • document next steps and owners
    • ensure pipeline accuracy based on evidence and not hope
  • Contribute to documenting improvements in our sales handbook.
  • Provide account leadership and direction in the pre- and post-sales process
  • Be the voice of the customer by contributing product ideas to our public issue tracker

 

What you’ll bring 

  • A true desire to see customers benefit from the investment they make with you
  • Demonstrated progressive experience with Software sales
  • Interest in GitLab, and open source software
  • Ability to leverage established relationships and proven sales techniques for success
  • Effective communicator, strong interpersonal skills
  • Motivated, driven and results oriented
  • Excellent negotiation, presentation and closing skills
  • Preferred experience with Git, Software Development Tools, Application Lifecycle Management
  • You share our values, and work in accordance with those values.
  • Ability to travel if needed and comply with the company’s travel policy

 

About the team

 

Thanks to our Transparency value, you can see what we are working on in our Team page

Further information on the role can be found here - https://handbook.gitlab.com/job-families/sales/account-executive/ 

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

#LI-BC2

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.