Latest Job Offers for Atlassian from South Korea, Seoul
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Senior Support Engineer, Cloud Migrations & Support
Atlassian
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Seoul , South Korea | - - - | Full-Time | |||
Category:Support
Is remote?:No
Working at Atlassian, Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Our office is in Seoul, South Korea, but we offer flexibility for eligible candidates to work remotely across South Korea. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle. About the team: At Atlassian, we help teams turn ideas into reality with our world-class collaboration tools. Atlassian Support Engineers work directly with our customers by troubleshooting, debugging, and answering questions about our products to ensure that we always provide legendary service. We have recently set up a new entity in South Korea to provide Korean-language support to our biggest local customers and are looking to hire a rockstar team. The Senior Support Engineer is a part of our Cloud Migrations & Support team, dedicated to offering advanced support and product expertise to our largest customers. This role involves working closely with Atlassian colleagues worldwide, including Cloud Migrations Managers, Support Engineers, and Product and Engineering teams to provide high-quality assistance for our customers. You will be reporting to the Manager of the Cloud Migrations & Support team. We're looking for engineers with a degree of empathy for the customer experience and know how to successfully de-escalate difficult situations with customers. Also, as a Senior Support Engineer, you should demonstrate the ability to mentor other support engineers to grow their technical and troubleshooting skills. Success in this role requires self-motivation, a commitment to learning, strong customer service and technical problem-solving abilities, and a willingness to tackle challenges. The ideal candidate must be available during standard Korean business hours and occasionally on weekends to meet business needs. Our Senior Support Engineers play a crucial role in providing advanced support and product expertise to our enterprise customers, whether they are transitioning from On-premise/Data Center Atlassian products to Atlassian Cloud or require technical support with our cloud products. These engineers improve the customer experience by troubleshooting and offer online and offline assistance by identifying, diagnosing, reproducing, and resolving technical issues in a timely manner.
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Solution Sales Executive - Jira Service Management (Korean-Speaking)
Atlassian
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Seoul , South Korea | - - - | Full-Time | |||
Category:Sales
Is remote?:No
Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 200,000 customers worldwide, and the Enterprise Solutions Advocates help the largest of those accounts scale their investments in Atlassian. Our Solution Sales Executive team in APAC is now looking for an experienced solutions sales professional to lead our Jira Service Management sales efforts in Korea. Reporting to the Head of Solution Sales Executive- APAC , you will identify and close new business, drive revenue growth for the Jira Service Management solution, and work with other members in the Go-To-Market team to develop a long term relationship with our top enterprise customers across the Korea market. In this role, you'll get to:
On your first day, we'll expect you to have:
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