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What you’ll do at Figma:

• Manage, support, and grow a team of experienced engineers to drive Figma’s frontend technical strategy.
• Empower our internal frontend developers to quickly ship high-quality features.
• Roll up your sleeves as needed to get involved in the technical details of creating a world-class frontend codebase.
• Partner with product and engineering leadership to set strategy, priorities, and mission for teams and projects.
• Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization.
• Grow your career in an engaged and creative engineering community.

What you’ll do at Figma:

• Driving fundamental and applied research in ML/AI using Generative AI, deep learning and classical machine learning, with Figma product use cases in mind. 
• Formulate and implement new modeling approaches both to improve the effectiveness of Figma’s current models as well as enable the launch of entirely new AI-powered product features.
• Work in concert with other ML researchers, as well as product and infrastructure engineers to productionize new models and systems to power features in Figma’s design and collaboration tool.
• Expand the boundaries of what is possible with the current technology set and experiment with novel ideas.
• Publish scientific work on problems relevant to Figma in leading conferences like ICML, NeurIPS, CVPR etc.

We’re looking for a Brand Copywriter who excels in helping cross-functional teams find creative and compelling ways to connect with our intended audiences. Our ideal candidate is as excited about bringing Figma’s brand voice to life as they are about grammatical precision. You’ll be developing and socializing our writing guides, establishing processes, partnering with and learning from other writing teams at Figma, and bringing best-in-class storytelling to life alongside collaborators on Brand Studio and Marketing teams.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Work cross-functionally with Brand Studio, Product Marketing, Growth, and Research peers to co-shape and execute on compelling product launches, campaigns, and Marketing initiatives
• Partner and foster relationships with visual designers, motion designers, and strategists to up-level our holistic brand storytelling
• Creating original and strategic solutions—from conceptual development all the way to execution
• Proactively gain knowledge of Figma’s products, processes, audiences, key business objectives, and competitive landscape and connect that knowledge to your day-to-day craft
• Establish and share processes and ways of working with cross-functional peers, seeking feedback and iterating often

We'd love to hear from you if you have:

• 4+ years of experience working as a copywriter for brand and marketing
• A portfolio of writing samples and examples of your work
• Demonstrated excellence in both receiving and giving feedback
• Demonstrated history working with ambiguous problems and a knack for paving a path forward
• Experience successfully collaborating cross-functionally
• The ability to work independently to explore concepts from beginning to end, while seeking healthy feedback loops with your ideas

While it’s not required, it’s an added plus:

• Design knowledge
• Experience with Figma
• Experience in SaaS environments

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

As a member of our Product Support Operations and Strategy team, the Business Systems Analyst will be responsible for supporting, maintaining, and innovating the primary systems that help power our Product Support organization, including Zendesk and AI tools. You will monitor our systems performance and ensure Support systems architecture are of high quality, stable, scalable and reliable. You'll have the opportunity to lead exciting initiatives and help us outline our technology strategy, recommend and implement changes that improve our teams and customers experience. As our Business Systems Analyst, you will operate with a high level of excellence, influence senior and cross-functional stakeholders, and facilitate decision making through effective communication and documentation best practices.  

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Own the day-to-day administration, maintenance, improvements and governance of our Zendesk platform, including configuration changes, incident management, escalations, and SDLC processes.
• Own and maintain documentation for Zendesk and other core Support tools, including playbooks, change logs, architecture diagram and  business continuity plans.
• Explore, evaluate, recommend, and design new features and functionalities with Zendesk, AI chatbot and other Support tools to improve our workflows and facilitate integration of internal tools and 3rd party applications using API and webhooks.
• Manage and prioritize multiple different tasks for projects and Zendesk backlog requests.
• Work with internal and external partners to ensure our systems are effectively running 
• Directly contribute to the overall Product Support AI and technology strategy, advocating for prioritization of critical initiatives, managing risk and ensuring high quality outcomes. Influence partners and leaders delivering effective communication and presenting a clear picture of the opportunities and objectives.
• Leverage project management tools and business systems best practices (i.e. project plans, DACI, documentation, frameworks, wireframes) 
• Monitors performance reporting and analyzes data (tickets, reports, etc.) to identify trends and opportunities to improve customer support

Figma is seeking a Content Strategist to join our Story Studio team. As we continue to grow and innovate, we're looking for a passionate individual with strong editorial and organizational skills to help shape and share Figma's story with the world.

What you’ll do at Figma:

• Expand our operations cross-functionally and globally, ensuring our storytelling efforts align with Figma's global presence and diverse user base.
• Manage an editorial calendar and workflow, coordinating content creation and distribution across various marketing and product touchpoints.
• Drive content distribution both internally and externally, collaborating with cross-functional partners to extend and expand our reach and impact.
• Help scaffold and distribute messaging frameworks, ensuring consistency and clarity in Figma's brand voice across all platforms.
• Manage budget and vendor relationships, optimizing resources to deliver high-quality content and experiences.
• Scope work across the creative team, balancing resources and priorities to meet both short-term needs and long-term strategic goals.
• Build and manage production plans, ensuring all team members understand project objectives, strategy, scope, roles, responsibilities, and milestones through to launch.
• Streamline the intake process by collaborating cross-functionally, connecting overlapping requests, and prioritizing competing projects against team and business objectives.
• Support the creative team in producing high-quality content.

• Develop and maintain datasets, KPIs, and reporting tools for teams in our Go-to-Market organization
• Craft and maintain data infrastructure with the Data Engineering team by translating business requirements from business partners to data models that will enable reporting, dashboards, and segmentation; responsible for data integrity
• Perform impact analysis and modeling for a variety of different business initiatives and projects
• Evaluate and size the projected impact of new business strategies and how they connect to broader company goals
• Collaborate with cross-functional partners to integrate data-driven insights into Go-to-Market strategies and decision-making processes

Teams we're currently hiring for:

Sales-Assisted Marketing: The mission of Sales Assisted Marketing Data Science is to empower our marketing and sales partners to better understand and optimize the impact of our marketing activities to help the business grow. We use data to improve how we spend money, engage & retain customers, and ultimately drive ARR.

• 5+ years relevant work experience supporting a Go-to-Market function
• Fluency in SQL
• Proficiency in Python, R or similar scripting language
• Experience in distributed data processing systems (Hive, Redshift, Presto, Snowflake, etc)
• Prior experience in applying statistical methods to experiment design
• A proven track record of excellent judgment and creative problem solving skills on short and long term projects
• Experience communicating and working across functions to proactively drive solutions
  

Read more about our team:

• https://www.figma.com/blog/cross-functional-data-science-user-research-figma/
• https://www.figma.com/blog/how-we-use-data/
• https://www.figma.com/blog/from-experiment-to-launch-how-data-shaped-a-new-comments-experience/

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

#LI-Remote

The Data Science team at Figma partners directly with our product and engineering teams to uncover insights, influence decision making, and apply a data lens to business problems critical to Figma’s growth. Our work is diverse and evolving. As an intern on our team, you will have an opportunity to apply your skills on technical challenges that will have a real impact on our business and product. We seek data scientists with strong coding and statistics fundamentals and who are excellent communicators among technical and non-technical audiences. 

What you'll do at Figma:

• Collaborate with cross-functional teams including Product, Engineering, Research, Design, Sales, and Marketing to turn business questions into data problems
• Evaluate experiments to measure the impact of product changes
• Define and surface metrics to guide decision making
• Build models to understand user behavior and predict growth

Some projects you could work on:

• Evaluation of different online experimentation methodologies and how they may improve velocity and accuracy of A/B tests at Figma 
• Investigating user behaviors and running experiments to drive improvements on a brand new product offering
• Recommend opportunities for growth and optimization of our core product through researching KPIs and/or areas of the business funnel

We'd love to hear from you if you have:

• A strong baseline in statistics, Computer Science, Mathematics, Economics or other quantitative field
• Proficiency with basic SQL 
• Experience with R, Python, or similar scripting language
• Firm knowledge around statistical methods and models
• A self-starting approach along with strong communication and collaboration skills
• Research experience in the natural sciences, social sciences, or behavioral sciences
• Experience working with creative tools

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Read more about our team

• Inside Figma: my time as a new grad
• Inside Figma: a Q&A with our 2021 interns and new grads
• Investing in Figma: The Decade of Design
• How work is changing at Figma
• Figma's next product is a multiplayer whiteboard called FigJam
• Software Design Startup Figma Is Now Worth $10 Billion

#LI-HYBRID

#LI-HO1

• Leverage various data science methods such as machine learning, statistical modeling, and causal inference to understand user behavior and optimize the product experience
• Design and evaluate experiments to measure improvements to UI and algorithms
• Generate ideas to creatively leverage data for shaping future product roadmaps
• Drive democratization of data through creation of new datasets and tooling
• Design and surface metrics to guide decision making
• Collaborate with cross-functional teams including Product, Engineering, Research, Design, Sales, and Marketing

• 5+ years relevant work experience in Analytics, Data Science or Software Engineering.
• Proven track record providing thought leadership to your team or organization.
• Fluency in SQL.
• Proficient programming skills in Python, R, or a similar scripting language.
• Experience in distributed data processing systems and framework (Hive, Redshift, Presto, Snowflake, Spark, etc).
• Firm knowledge around statistical methods and experiment design.
• Excellent judgment and creative problem solving skills.
• Excellent technical communication and relationship-building skills. 
• A growth mindset and experience investing in the learning, development, belonging, and impact of your peers.

• https://www.figma.com/blog/cross-functional-data-science-user-research-figma/
• https://www.figma.com/blog/how-we-use-data/
• https://www.figma.com/blog/from-experiment-to-launch-how-data-shaped-a-new-comments-experience/

The Strategic Finance team is focused on solving some of Figma’s most pressing business issues. The team is responsible for owning the company's budget, driving annual and quarterly planning processes, allocating and deploying the company's resources efficiently, performing financial analyses, and partnering with teams across the company. We are looking for a highly analytical leader who is strategic, approaches problems in a structured manner, and is comfortable operating in ambiguity. You’ll focus on the highest-priority business issues and be plugged into every facet of the business.

What you’ll do at Figma:

• Own the operating plan, including long range planning, annual planning, quarterly forecasting, and monthly reporting, and weekly performance management 
• Partner with leadership across the company to deliver a strategy for long-term, efficient growth, and establish financial framework for reinvestment
• Manage and drive our workforce strategy, in collaboration with the People and Talent Teams
• Set the vision for our systems roadmap, drive cross-functional systems implementations at scale, and deliver process improvements
• Lead, manage, and scale the Corporate, Systems, G&A, and Long Term Planning teams. Provide feedback loops, career coaching, and remove blockers for team members
• Prepare and deliver management presentations for leadership to analyze results and forecasts, build narratives that describe business strategy and performance, assess business risk and operating health, and align cross functional teams to effective solutions

We're looking for a Director, Marketing Strategy & Operations to join our Growth Marketing team and help shape Figma's future while scaling our foundation. In this key role, you'll be at the core of all our critical marketing efforts, working across the entire organization to drive efficiency and growth. You'll have the chance to improve our marketing infrastructure, refine our processes, and foster collaboration between teams. Your strategic insights will help us make thoughtful, data-driven decisions that enhance our user experience and expand Figma's reach in the design community and beyond. You'll also lead and mentor a dedicated team, nurturing their skills and fostering a culture of innovation and excellence. If you enjoy solving complex problems, optimizing systems, and using your expertise to make a real impact while developing successful teams, we'd love to talk to you about how you can help take Figma to the next level.

This is a full-time role that can be held from one of our US hubs or remotely in the United States.

What you'll do:

• Identify, analyze and present strategic opportunities for our global marketing organization
• Oversee our email and database marketing efforts, including targeted and programmatic campaigns, onboarding, and promotional communications while also ensuring we are compliant with email laws and regulations while maintaining a focus on user experience
• Proactively drive database segmentation and strategic conversations that identify investments around high-revenue generating projects 
• Oversee our marketing technology stack, including 80+ integrated tools, to ensure efficient data flow and optimal performance
• Lead and mentor a dedicated team, fostering a collaborative and high-performance environment
• Collaborate closely with global cross-functional partners including growth marketing, data science, legal, finance, business ops, and sales teams
• Optimize processes for lead processing, routing, and scoring as well as attribution and measurement
• Analyze and report on key marketing metrics, providing insights to drive decision-making to an executive audience

We’d love to hear from you if you have

• 10+ years of experience in marketing strategy and operations or similar roles, with at least five years working in PLG or B2C environments supporting a self-serve funnel
• Experience leading or influencing global marketing strategy through database analysis
• Technical knowledge of marketing tools, systems, and data flows, including proficiency in SQL and HTML and familiarity with platforms like CustomerIO, SFDC, Asana, Notion, Mode, and Hex
• Demonstrated understanding of email marketing standard processes, technologies, and regulations
• Data-driven mindset with strong analytical and problem-solving skills

While it’s not required, it’s an added plus if you also have

• Experience with B2B SaaS, preferably in product-led growth (PLG) companies
• Proven communication skills with the ability to distill complex information across various channels
• Familiarity with AI tools and their applications in marketing operations and improving efficiency
• Pre-existing knowledge and use of Figma’s platform

Figma is looking for a team lead to join our Product Marketing team. You’ll be overseeing various product areas and go-to-market strategy for our core audiences. This is an amazing opportunity to help build out the marketing foundation at Figma, work on a quickly innovating product, and be a part of a passionate user community. 

This is a full-time role that can be held from one of our US hubs or remotely in the continental United States.

What you’ll do:

• Lead go-to-market strategy and planning for our core design product 
• Be a strategic partner to the Product team and contribute to the future of Figma with your expertise in our market, competitors, and customers
• Craft differentiated messaging and positioning informed by user research and insights
• Roll up your sleeves and help lead new product launches and campaigns when needed
• Enable our customer-facing teams to help improve sales efficiency through impactful enablement programs 
• Partner with the broader marketing team to execute campaigns that drive new signups, expansion, and/or product adoption
• Build and coach a small team of product marketers; lead with a passion for learning and development 
• Help us build PMM team culture and processes—be it better ways to measure success, communicate as a team, share learnings, plan cross-functionally, and more

We’d love to hear from you if you have:

• 10+ years in product marketing or a related role in the Saas industry
• 4+ years hiring, coaching, and managing direct report(s)
• Demonstrated ability to learn new products and industries—unafraid to dive into the nitty gritty technical details
• Direct experience writing messaging, positioning and author on-brand end-user content
• A data-driven approach to your work and the ability to champion the customer and experience in shaping customer insights and research 
• Demonstrated track record of being able to lead partners at all levels, from individual contributors to senior executives. Must have experience driving executive-level conversations. 

While it’s not required, it’s an added plus if you have

• Experience working on Design tools
• Knowledge of technical details of workflow products
• A track record of launching products fast, while also delivering impact

As a key leader within the Product Support Team, you will play a critical role in fostering an environment where our global support team can deliver exceptional experiences to Figma customers at scale. In this role, you’ll guide the team in defining goals, shaping critical initiatives, and providing in-depth analytical insights, helping the team to realize opportunities and build upon our strengths to drive success. In addition, you will lead the workforce planning function, ensuring we are effectively staffed to support our rapidly expanding customer base across the globe. We’re seeking a strong collaborator who thrives in a dynamic setting where innovation and growth are constant. Our ideal candidate is passionate about customer support, excels in strategic problem-solving, and doesn’t shy away from taking principled risks.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Continue to build out our Program Management, Product Operations, Workforce Management, Data Insights, Tooling and Technology functions – including, but not limited to program and service delivery, KPIs, reporting, and forecasting
• Work in partnership with Product Support leadership to refine our channel and segmentation strategies, as well as KPIs and success measurements for Direct Support, Scalable Support, and our Learning and Performance teams
• Develop and maintain global Product Support dashboards that report on the health of our business to surface actionable trends and insights to our internal teams and cross-functional partners
• Drive continuous improvements that are focused on improving efficiency and quality with our service strategy, including launching AI and BPO solutions
• Drive enhancements to our Product Support tech stack aimed at improving the customer journey
• Iterate on our forecast and capacity model to manage our workforce, and ensure we are resourced appropriately and available to meet our customers’ needs
• Build relationships with cross-functional partners, such as product and engineering, to create deeper alignment with pivotal initiatives and company roadmap 
• Coach and mentor team members, focusing on skill building, career growth, and leadership development

Figma is looking for a Director, Sales - LATAM to join our dynamic team of creatives, engineers, marketing wizards, and brilliant business folks. You aren’t the typical sales leader, and we aren’t the typical design tool company. At Figma, we think outside the box, lift constraints that block our imagination everyday, and we expect you to do the same. With this role you’ll get in at the ground floor in a fast growing sales org. You’ll consult with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line.

Figma is growing and moving fast. Our next team member will have an agile, dynamic mindset, be comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, Customer Success, and Community. As a Director, LATAM Sales, you will build a team of Account Executives responsible for the engagement, expansion and retention of our rapidly growing customer base. You will report to the VP of Sales.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Strategically expand our LATAM segment while nurturing and empowering a dynamic team of representatives to drive growth and market leadership in the region
• Build a strong pipeline of exceptional talent in partnership with the recruiting team to scale the LATAM team, including hiring for Leadership roles
• Evaluate and execute playbooks, and systems needed to support a high-growth team
• Test and refine growth and acquisition strategies through data, segment-specific value drivers, and compelling stories 
• Develop strong internal partnerships and collaborate cross functionally to maximize revenue opportunities to improve deal progressions
• Build, develop, and inspire a team of high-performing Account Executives and leaders by creating scalable, data driven processes that drive team and company goals
• Be accountable for selling to existing customers and net new customers 
• Interview, hire, and train new team members as we scale the business and company

Figma is seeking a talented and experienced Equity Operations professional to join its growing Accounting team. This role will report to the Director of Equity Administration and will be integral in facilitating and scaling Figma's equity incentive programs. This role will be focused on managing daily equity plan and capitalization table activity, employee experience, and data integrity in Shareworks. You will be a key member of the team and have the opportunity to build, drive and scale processes through collaboration with cross-functional teams.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Responsible for accurate data and reporting of equity and managing the Shareworks relationship.
• Partner with cross-functional teams to prepare and provide reports, data and other materials to support company wide equity initiatives and legal, tax, and accounting compliance.  
• Drive improvements and synergies by partnering with cross-functional teams on various equity compensation matters including system integrations, new equity programs, and other initiatives.
• Manage and maintain the company's equity capitalization table and support investor relations inquiries. 
• Reconcile data and manage system integrations between employee data and payroll.
• Educate employees on the structure and value of their equity compensation

We’d love to hear from you if you have:

• 6+ years of experience in equity administration.
• Certified Equity Professional level 3.
• Equity operations experience at a high growth private or public company. 
• Deep and hands-on Shareworks system experience.
• Advanced Excel and data analysis skills including pivot tables, vlookup, macros, etc.
• Strong understanding of global equity taxation and regulatory and compliance matters related to equity programs.
• Equity operations experience at a high growth private or public company. 
• Proven track record of managing projects that require problem-solving and cross-functional partnership.
• Ability to independently and accurately execute and self-audit. 

While it’s not required, it’s an added plus if you also have:

• Certified Public Accountant certification.
• Technical equity accounting experience at a high growth private or public company. 

As Executive Assistant to the VP, Product Support, you’ll be responsible for keeping the Product Support team organized and helping them focus on scaling for growth and fine tuning our product support offerings. In this role, you’ll be directly supporting the VP, Product Support to strategically manage day-to-day administrative and operational needs, while also providing light support to the Product Support leadership team, and cross-functionally with broader Marketing Org and stakeholders across Figma. 

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Provide direct support to VP, Product Support and light support to 4 Directors on the leadership team
  • Expected support of VP - The deepest level of support attending leadership meetings, tracking agendas, capturing action items and following up on progress, heavy calendar management, inbox management, organizing all hands, team-wide communications, booking travel, partnering with Strategic Program Manager in support of VP, etc.
  • Expected support of 4 Directors - Calendar management, light logistical offsite support
• Act as a delegate for the VP, signing off of expenses, PO approval, and various other tooling as needed with careful attention to internal policy
• Be a strategic thought partner to the VP and their leadership team with a focus on Product Support operations, process, and long term planning
• Identify areas to optimize VP’s time and make recommendations in regard to time management, prioritization, and business needs
• Find opportunities for process optimization throughout team and company processes
• Prepare and/or build content and slides for the VP within Figma and FigJam 
• Partner with the Strategic Program Manager to organize large scale planning for monthly and quarterly meetings, in-person leadership and full-team offsites, including working with external venues and internal partners
• Partner with internal teams to ensure cross functional alignment on projects, company milestones, and internal events – this will include some ad hoc project management

As a member of the IT Engineering team, you will collaborate closely with our broader IT and Security departments to develop, manage, optimize, and secure Figma's internal IT services. Our team maintains essential services and the fleet of endpoints used by all Figmates, including Okta, Google Workspace, and Slack. Our team also oversees backend solutions that support and protect the company, including Jamf and Okta Workflows.

What you’ll do at Figma:

• Configure and customize Okta to fulfill Figma's authentication and authorization needs.
• Design, develop, and maintain integrations using tools like Okta Workflows or custom code to automate repetitive and manual tasks.
• Assist in the management and maintenance of our macOS endpoint infrastructure, ensuring optimal performance and security.
• Develop and implement endpoint security policies and procedures to protect company data and systems.
• Deploy and configure systems via code, using tools such as Git, Terraform, YAML, or similar.
• Collaborate with cross-functional teams to ensure macOS endpoints align with company policies and standards.
• Create and maintain documentation for supported applications, processes, and training materials for internal employees and IT staff.
• Keep current on the SaaS Platforms under the IT Engineering umbrellas, ensuring Figma is implementing best practices and staying current with platform enhancements.

At Figma, we are creating a community of practice where our users can connect, learn, and advance their skills through sharing with one another. Our advocacy team are at the core of the Figma Community—online, in written and video content, and in live interactions with users. This Designer Advocate Manager will be a key partner to support our marketing, sales and product teams by helping add design perspectives and product knowledge to our go to market strategy, build relationships with our user community, and advocate for users internally with our product teams. If you’re an experienced manager, love Figma tools, and already find yourself advocating for Figma with your peers, we’d love to hear from you!

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Lead the AMER Designer Advocate team: Support and grow a diverse team of Designer Advocates who help scale our community engagement, sales support, and content efforts
• Enable Figma users at scale: Prioritize, assign, and collaborate with the team to deliver the highest value one to many content to support our customers (ex: livestreams, written content, presentations, Figma community resources, etc)
• Partner with marketing: Support our marketing efforts from events to product launches and to drive adoption of new features and enable users on new capabilities and workflows
• Partner with Customer Experience: Support our highest value sales opportunities with consultations and scalable onboarding programs to enable our customers to become experts in the product
• Advocate for users with the product team: Help continuously improve internal processes to bring advocate insights from customer engagements to the product teams
• Motivate and empower the community: Enable the team to maintain and build relationships with users in the community and identify ways to improve internal processes to track and measure community engagement

We’d love to hear from you if you have:

• 5+ years of leading a design-related team (design ops, design systems, or marketing)
• Ability to work cross functionally with teams like sales, product and marketing leadership; ability to gain support to drive projects and new initiatives forward
• Comfortable presenting to large groups of people
• Knowledge of product design and development workflows
• An entrepreneurial mindset and joy for iterating on projects from early experimental ideas through to completion
• Comfort-level with up to 25% of travel

Figma is looking for a Manager, Mid Market Sales to join our dynamic team of creatives, engineers, marketing wizards, and brilliant business folks. You aren’t the typical sales leader, and we aren’t the typical design tool company. At Figma, we think outside the box, lift constraints that block our imagination everyday, and we expect you to do the same. With this role you’ll get in at the ground floor in a fast growing sales org. You’ll consult with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line.

Figma is growing and moving fast. Our next team member will have an agile, dynamic mindset, be comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, Customer Success, and Community. As a Manager, Mid-Market Sales, you will lead a team of Account Executives responsible for continuing the growth of our Enterprise product. You will report to the Director of Mid-Market Sales.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Lead a team of motivated and diverse individuals to foster an environment of success
• Participate in customer and prospect meetings
• Assist in continual training and development, including mentorship, hiring and career growth
• Help shape and further develop sales processes and initiatives
• Interview, hire and train new team members as we scale the business and company

As a member of our Product Support Team, you will have the exciting opportunity to build out our Moderation team’s strategy and roadmap. In this role, you will work cross functionally with key partners such as Product, Legal, Anti-abuse, and Community to help build safe customer experiences. We are looking for a seasoned marketplace moderation leader to join our team who is passionate about creating a culture where ongoing growth and development thrive.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Define the moderation strategy for our community marketplace and future products
• Lead a team of community platform specialists and help to drive operational excellence
• Ensure compliance with Figma’s legal obligations and community policies 
• Report out on the impact of the team and rhythm of the business
• Work closely with cross-functional stakeholders across Product Support, Legal, Anti-abuse, Security, Community, and Product. 

We are looking for a design manager to lead our Design Experience team! The team is responsible for the Figma editor – Figma’s heart and soul – which is responsible for features related to editing and design systems, but also setting the tone for other products that use the editor as a foundation. We’re hoping to find a technically skilled person who can be newer to people management but is excited to push the bar for quality and execution on their teams, and isn’t afraid to get into the weeds and get their hands dirty. This is an opportunity to own one of the most importants surfaces at Figma, lead a wonderful group of designers, and collaborate with some very talented people.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Manage and hire a group of world-class designers of all experience levels
• Partner deeply with Product and Engineering leads in this area to build great things, improve team processes and execution, and coach individual teams through setting roadmap and strategy
• Develop a perspective on your teams’ product areas and successfully advocate for it across the organization
• Run and improve team processes like critiques and sprints
• Advance your own skills at people management in a supportive and growth-oriented environment

We’d love to hear from you if you have:

• 3+ years of people management experience in Product Design
• Experience working on technical products or complex systems (e.g. editing tools, word processors, etc.)
• Exceptional skills as a craftsperson and the ability to teach others

While it’s not required, it’s an added plus if you also have:

• Strength in strategic thinking and communication–we need someone who can help influence teams
• We love people who like to take risks with new and interesting methodologies and ideas; who are not always satisfied with the status quo and always eager to improve both themselves and others.

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We’re looking for a design manager to lead the User Growth pillar at Figma, which includes the Acquisition, Activation, and Community areas. 

We’re hoping to find someone who’s excited for both the strategic challenge of growth, but also isn’t afraid to get in the weeds and push the bar for quality. You’ll manage the teams responsible for growing and engaging our overall user base, but also our Community hub of resources (that contains files, templates, widgets, and plugins). 

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Hire and manage a group of world-class designers of all experience levels
• Partner with Product and Engineering leads in this area to improve team processes and execution and coach individual teams through setting roadmap and strategy
• Develop a perspective on your teams’ product areas and successfully advocate for it across the organization
• Run and improve team processes like critiques and sprints
• Advance your own skills at people management in a supportive and growth-oriented environment

We’d love to hear from you if you have:

• 3+ years of people management experience
• Exceptional skills as a craftsperson and the ability to teach others
• Strong in strategic thinking and communication; someone who can help influence teams

While it’s not required, it’s an added plus if you also have:

• We love people who like to take risks with new and interesting methodologies and ideas; who are not always satisfied with the status quo and always eager to improve both themselves and others.
• Experience working on early stage or zero-to-one projects
• Experience working on growth teams or creative marketplaces

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

As a member of our Product Support Team, you will have the exciting opportunity to be our first dedicated weekend support manager. Engaging with our customers requires critical thinking, an investigative approach and impeccable communication skills. In this role, you will focus on motivating and inspiring the team to ensure that we provide an outstanding customer experience every step of the way. You will work cross functionally with key partners such as enablement, sales, product, and engineering leadership to help grow our support center of excellence. We are looking for an experienced support leader who is passionate about crafting an environment where our customers and employees are supported to do their best work.

What you’ll do at Figma:

• Help build and shape the future of our Product Support weekend support
• Craft and create premium experiences for customer base with our Figma products and brand
• Handle customer and executive escalations that arise during the weekend, ensuring swift response time and resolution of issues
• Coach and mentor your team to achieve results with service levels, support quality, and customer satisfaction
• Collaborate with Product Support Operations to ensure we are staffed optimally to support our rapidly growing user base
• Surface insights from our customers to our product, marketing, and engineering teams – influencing and driving improvements in our product
• Develop strong partnerships with Product Support Learning and Performance to ensure our team is supported, ready, and knowledgeable for upcoming feature and product launches
• Help to onboard and train Product Support Specialists, ensuring we deliver quality customer experiences along the way
• Coach team members with a focus on skill building and achieving core metric goals
• Cultivate strong working relationships with the People Team, Learning and Performance, and Operations to craft, deliver, and implement effective organizational change and communication plans
• Partner with the broader ecosystem of Support Leadership to mature the overall department with process improvements and operational efficiencies

We're seeking a dynamic Senior Manager to lead multiple teams on our early-stage journey of providing Figma’s users with personalized, streamline and intuitive solutions. As Figma’s customer base continues to expand and diversify, and new technological advancements in AI and generative design emerge, the opportunity for AI experience engineering is greater than ever. You’ll collaborate closely with a cutting edge AI Research team and your work will help raise the ceiling of what’s possible for designers and lower the floor of who can design. We are seeking an accomplished and experienced leader who has built scrappy fast paced teams, ideally working on generative AI products, to join our team and lead our AI efforts from inception to implementation. Join us in molding the future of AI at Figma!

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Lead and support a team of managers and engineers responsible for developing and improving Figma's AI capabilities in our core products.
• Collaborate with product, engineering, AI research and data science teams to define strategic goals and establish a roadmap for AI product development.
• Recruit, mentor, and retain high-performing engineers. You'll contribute to a culture of innovation, collaboration, and calculated risk-taking.
• Drive innovation in 0->1 product areas, exploring and implementing new AI technologies and techniques to enhance user experience.
• Figma is committed to building an inclusive and diverse team and culture. We expect all of our leaders to play a role in helping to build and drive these initiatives through hiring, community events, and other programs in partnership with teams across all of Figma.

Server Platform is at the core of Figma’s infrastructure foundation! This area owns the foundational layer of infrastructure that underpins all other infrastructure and application services at Figma. The Deploys team within Server Platform owns a very important function which all of engineering depends on to make sure that software is deployed correctly across our infrastructure. We’re looking for a seasoned manager to lead and build this team out further as Figma continues to scale its world-class design products.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Manage, support and develop a team of engineers who design and build scalable services to power Figma’s infrastructure.
• Help grow and define the charter for key pieces of Figma’s Server Platform organization, specifically around our Deploy systems and infrastructure.
• Partner with product and engineering leadership to set strategy, priorities, and mission for teams and projects. 
• Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization.
• Grow your career in an engaged and creative engineering community.
• Figma is committed to building an inclusive and diverse team and culture. We expect all of our leaders to play a role in helping to build and drive these initiatives through hiring, community events, and other programs in partnership with teams across all of Figma.

Livegraph is a core Figma technology driving our realtime web and mobile experiences. Similar to GraphQL, it sends data from relational databases and federated backends to clients around the globe. But innovating on GraphQL, it updates the user experiences it powers automatically – making every Figma experience feel alive and multi-player.

We’re looking for an Engineering Manager to shape and build the next generation of Livegraph services, supporting the substantial growth of Figma’s world-class design and collaboration products. A successful EM will be thoughtful and strategic about Livegraph’s opportunities and future challenges, while driving execution on our scale, reliability, developer experience, and feature set projects.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Manage, support and develop a team of engineers who design and build scalable services to power Figma’s infrastructure.
• Build and execute on a long-term roadmap to evolve and scale Livegraph
• Partner with engineering leadership to set strategy, priorities, and mission for teams and projects. 
• Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization.
• Grow your career in an engaged and creative engineering community
• Give back technical innovation into the software engineering community, through talks at conferences, open source contributions, blog posts, and external evangelism
• Figma is committed to building an inclusive and diverse team and culture. We expect all of our leaders to play a role in helping to build and drive these initiatives through hiring, community events, and other programs in partnership with teams across all of Figma.

We’re building our first dedicated ML Infrastructure team from the ground up to help develop and launch new AI capabilities across Figma’s products. You will be building and leading the team that owns the core infrastructure to serve and deploy models efficiently, as well as world-class tooling that enables us to iterate on models quickly. You will be combining industry best practices and a first-principles approach to design, and build ML infrastructure that will improve Figma’s design and collaboration tool.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Manage, support and develop a team of engineers who design and build scalable services to power Figma’s infrastructure.
• Design infrastructure to train, deploy, and serve models at scale.
• Partner directly with ML/AI leaders, engineers, and researchers to build internal tools for model development and experimentation.
• Combine industry best practices and a first-principles approach to design and build ML infrastructure.
• Evangelize best practices throughout the engineering team to keep code quality high.
• Partner with engineering leadership to set strategy, priorities, and mission for teams and projects. 
• Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization.
• Grow your career in an engaged and creative engineering community
• Figma is committed to building an inclusive and diverse team and culture. We expect all of our leaders to play a role in helping to build and drive these initiatives through hiring, community events, and other programs in partnership with teams across all of Figma.

Search technology underpins several recent Figma product innovations, such as visual search in the new Figma AI bundle. The Search Platform team aims to accelerate new search feature development by providing a flexible, configurable indexing solution allowing any team to index any content. The team will abstract away search cluster resource creation and management complexity, providing infrastructure-level SLO guarantees and out-of-the-box observability. The team will partner with Figma’s Search Experience team, and various other product teams across Figma, to leverage the search platform to build optimal search experiences. 

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Hire, manage, support and develop a team of engineers who design and build scalable services to power Figma’s search platform and infrastructure.
• Build and execute on a long-term roadmap to evolve and scale Search platform capabilities
• Partner with engineering leadership to set strategy, priorities, and mission for teams and projects. 
• Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization.
• Grow your career in an engaged and creative engineering community
• Figma is committed to building an inclusive and diverse team and culture. We expect all of our leaders to play a role in helping to build and drive these initiatives through hiring, community events, and other programs in partnership with teams across all of Figma.
  
  

We’d love to hear from you if you have:

• 2+ years of experience managing and leading a high output engineering team
• 5+ years experience building and scaling distributed systems as a leader and/or individual contributor
• Strong expertise in OpenSearch, Elasticsearch, Solr, or other search engine technologies, with experience managing such search clusters at scale to serve production-facing traffic.
• Experience with designing and managing scalable, high-performance, and reliable search infrastructure.  Knowledge of search algorithms, indexing, and query processing.
• Skills in optimizing search performance and reducing time-to-index latency. Familiarity with indexing and caching strategies, load balancing, and other performance-enhancing techniques.
• Demonstrated leadership skills in building a high-performing and highly engaged engineering team. Proven track record of motivating, mentoring, and guiding senior engineers.
  
  

While it’s not required, it’s an added plus if you also have:

• A history of solving difficult engineering problems with novel, custom solutions
• Experience evangelizing innovative, internal infrastructure and developer tools

We are looking for a Product Designer to join our AI pillar, which is focused on making Figma more powerful and approachable with AI. With the recent launch of Figma AI, the team rolled out a set of features to customers which helps them go from idea to production faster. These features are just a taste of what the team is exploring and we’re only scratching the surface of the possibilities. We’re looking for a designer who has a proven track record of working with cutting edge technologies to design delightful experiences. In this role, this person would be helping to identify new opportunities, designing concepts, defining and communicating a vision, developing prototypes, and helping build towards our vision. 

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Contribute to overall strategy and decision-making about product direction
• Help deliver and refine clear storytelling around product needs and opportunities
• Work cross-functionally with product management, engineering, design, and research peers
• Create, collaborate, and iterate on flows, prototypes, and high-fidelity visuals
• Design and ship high-quality product improvements

We’d love to hear from you if you have:

• 8+ years of experience designing UX and UI for software
• Experience working independently to explore concepts from beginning to end
• Demonstrated ability to design simple solutions to complex user problems
• Experience handling complex projects with overlapping organizational lines
• Proficiency in prototyping your ideas to help articulate nuanced design decisions

While it’s not required, it’s an added plus if you also have:

• Experience designing UX solutions built on the latest in AI technology
• A generative spirit, and excitement about coming up with novel, simple solutions
• An eye for high-quality, well-crafted visual and interaction design, and a passion for UI details
• A knack for figuring out ambiguous problems and shaping them into clear goals
• Demonstrated ability to make sound decisions and prioritize work effectively  
• Experience mentoring junior or early career designers

We are seeking a Product Designer to join our Design Systems (Figma Pattern Library) team, dedicated to building and evolving shared patterns and components across Figma’s expanding suite of products. This role will focus on a consistent and approachable experience for Figma’s audience, regardless of the product they are using. As Figma continues to grow, a cohesive design system that spans multiple products is critical. We are looking for a designer with experience in multi-product environments who can work collaboratively across teams to develop, refine, and implement design systems that scale.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Contribute to the overall strategy and decision-making regarding cross-product design systems.
• Define and communicate a clear vision for shared design patterns that can be utilized across various products.
• Collaborate with product management, engineering, and other design teams to ensure consistent implementation of design components.
• Create, iterate, and refine design system components, including flows, prototypes, and high-fidelity visuals.
• Drive the adoption and continuous improvement of the design system across the organization.

We’d love to hear from you if you have:

• 5+ years of experience designing UX and UI for software, with a focus on design systems.
• Experience working independently and collaboratively to explore design solutions from concept to implementation.
• Proven ability to create simple, scalable solutions for complex user experiences across multiple products.
• Experience managing complex projects that involve collaboration across different teams and organizational boundaries.
• Proficiency using prototyping or concepts to communicate design decisions effectively.

While it’s not required, it’s an added plus if you also have:

• A deep understanding of how design systems operate within large, multi-product companies.
• A passion for creating inclusive, user-friendly designs that cater to a broad audience.
• Experience mentoring junior or early-career designers.
• A knack for identifying and solving ambiguous problems, shaping them into clear, actionable goals.

We’re looking for a Product Manager for our Data & ML Infrastructure teams. These teams provide the core infrastructure and systems that enable everyone at Figma—from Finance to ML engineers—to ingest, transform, and orchestrate data at scale, in order to gain business insights and develop innovative product improvements across Figma’s product suite using AI capabilities. 

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Build and maintain a strong understanding of the data needs across the company
• Define a vision for core data systems, such as Figma’s data catalog, to enable key stakeholders across the company to easily understand and use data at scale to drive business needs and product improvements
• Partner with a wide range of cross-functional partners across engineering, data science, research, and product to design infrastructure to train, deploy, and serve AI/ML models at scale
• Partner with engineering to set strategy and priorities for teams and projects

We’re looking for an experienced and Enterprise-focused Product Manager to lead the IAM & Workflow teams. As teams scale in size and in their use of Figma, identity, access management, and permissions becomes an important cornerstone for admins. Creating secure and reliable workflows to manage users is pivotal to ensuring companies are able to successfully use Figma at scale. 

The IAM & Workflow teams are part of the Monetization pillar at Figma. Our mission is to help teams, big and small, create and collaborate effectively. As a PM, you’ll work closely with cross-functional partners and our customers to develop and execute a vision and roadmap. You will be responsible for ensuring that Figma’s identity offerings maintain industry standards and are scalable with our Enterprise customers needs. You will also have a chance to be part of a fast-growing company that is hungry for innovation and an incredibly talented PM team to learn from and partner with!

What you’ll do at Figma:

• Be a subject matter expert for Identity at Figma; collaborating closely with other EPD teams at Figma
• Develop and implement a vision and roadmap for IAM that scales as the Figma suite grows
• Establish relationships with Figma’s largest enterprise customers to identify and validate key opportunities 
• Work closely with designers and engineers to define feature functionality and execute against the roadmap 
• Driving planning and prioritization, defining and supervising key metrics, collaborating on marketing, messaging, positioning, and go-to-market plans

We’re looking for an experienced Product Manager to lead the development of an exciting new product currently in incubation. This is a unique opportunity to shape an innovative solution from the ground up!

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Guide the vision, strategy and execution of a new Figma product
• Lead the product development lifecycle from ideation to launch, ensuring alignment with company goals and user needs
• Collaborate with cross-functional teams to define and implement the product roadmap
• Conduct market research and competitive analysis to inform product strategy and positioning
• Build the product roadmap, define requirements and prioritize features based on user feedback and business objectives
• Find opportunities to leverage new technologies, like LLMs, to build innovative workflows that solve real problems for the design community

Figma is looking for a “full-stack” Product Marketing Manager to support Figma’s platform and partner ecosystem. You will work closely with the partners building on Figma’s platform as well as our product, sales, design, and broader marketing teams to build, launch, and drive adoption of Figma’s platform and growing ecosystem of integrations. You will also have the opportunity to help us build out the partner marketing foundation at Figma—from developing messaging and positioning, telling our partners’ stories, architecting campaigns, building out enablement resources, and more. 

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Work with partners to create joint marketing plans that help us achieve shared goals 
• Identify potential partners to help us reach new audiences and build co-marketing programs with them 
• Drive deeper engagement with our platform and integrations with through content and campaigns
• Work with the broader marketing team on creative co-marketing ideas that span web, community, social, events, and other marketing channels
• Work closely with our business development and marketing teams to build and scale a set of repeatable partner programs 
• Arm internal and partner sales teams with resources that help them position Figma’s platform and key integrations
• Track and measure project success, so we can learn what works and continue making our programs better
• Grow a community of partners that feel loved and valued

We'd love to hear from you if you have:

• 3+ years in product marketing, partner marketing, or a related role 
• The ability to champion the customer and experience in soliciting customer feedback
• Demonstrated strong written skill, ability to avoid enterprise jargon, can adapt to the Figma voice, and write with partners and customers in mind 
• Experience leading and driving cross-functional initiatives
• Experience working directly with customers and or partners 

While not required, it’s an added plus if you also have:

• Experience launching integrations or technical products and features
• Field event or growth marketing experience
• Experience working with design and/or collaborative workflow tools

Figma is looking for a “full-stack” Product Marketing Manager to support Figma, including the core editor experience and production experience. You will partner with our product, sales, design, and broader marketing teams to build, launch, and drive adoption of Figma. You will also have the opportunity to help us build out the marketing foundation at Figma—from developing messaging and positioning, telling our customers’ stories, architecting campaigns, building out enablement resources, and more. 

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Lead product launches and be a partner to the Product team, with a focus on getting results and a desire to experiment with new channels
• Develop product messaging and positioning that sets us apart from competitors and demonstrates understanding of our customers’ needs
• Manage our beta programs, from customer outreach, managing beta communications, coordinating feedback sessions, to promoting customer success stories
• Drive deeper engagement of our product through a variety of educational content—blog posts, product tips, best practice guides, live streams, and more
• Work with the broader marketing team to launch campaigns that span web, community, social, email, ads, and other marketing channels
• Work with the Sales team to develop impactful enablement resources and arm the team to better position ourselves against other competitors and products

We'd love to hear from you if you have:

• 3+ years in product marketing or a related role 
• Experience driving multiple cross-functional initiatives, from upfront strategy to execution
• Track record of authoring and presenting complex topics, meaning you can adapt to the Figma voice and distill complicated topics to a wide audience

While not required, it’s an added plus if you also have:

• Experience working with design and/or collaborative workflow tools or partnering with product teams
• Track record of launching new technical products—unafraid to dive into the nitty gritty technical details
• Interest (or understanding) of the designer audience

Figma is looking for a “full-stack” Product Marketing Manager to support Figma’s growing portfolio of products. You will partner with our product, sales, design, and broader marketing teams to build, launch, and drive adoption of Figma’s products. In this role, you will have the opportunity to help grow Figma into new product arenas and audiences—contributing to our next chapter of growth. 

This is a full-time role that can be held from one of our US hubs or remotely in the United States.

What you'll be doing at Figma: 

• Lead product launches and be a partner to the Product team, with a focus on getting results and a desire to experiment with new channels
• Develop product messaging and positioning that sets us apart from competitors and demonstrates understanding of our customers’ needs
• Manage our beta programs, from customer outreach, managing beta communications, coordinating feedback sessions, to promoting customer success stories
• Drive deeper engagement of our product through a variety of educational content—blog posts, product tips, best practice guides, live streams, and more
• Partner with the broader marketing team to launch campaigns that span web, onboarding, activation, and adoption.
• Work with the Sales team to develop impactful enablement resources and arm the team to better position ourselves against other competitors and products

We’d love to hear from you if you have:

• 8+ years in product marketing or a related role 
• Direct experience operating as a full-stack marketer, leading cross-functional initiatives from ideation to execution
• Demonstrated ability to learn new products and industries—unafraid to dive into the nitty gritty technical details
• Track record of being able to manage stakeholders at all levels, from individual contributors to senior executives. Must have experience driving executive-level conversations

While it’s not required, it’s an added plus if you also have:

• Experience in Growth Marketing
• Experience working with brand designers and marketers

We are seeking a proactive and data-driven Voice of the Customer (VOC) Program Manager on the Product Support team. In this role, you will be responsible for gathering and analyzing customer feedback, and generating insights that will guide our product and engineering teams in their decision-making and product roadmaps. This role will play a critical part in monitoring customer sentiment for product launches and features, identifying and addressing key gaps and pain points in Figma’s product, and driving continuous improvement based on customer feedback.

This is a full-time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Develop and manage a comprehensive VOC program to collect, analyze, and interpret customer feedback from our Product Support channels 
• Establish the rhythm of our VOC readouts, providing cross-functional and senior leadership-level visibility and alignment on goals and milestones
• Map the customer journey to identify pain points and drive strategic improvements in the customer experience
• Synthesize customer feedback into actionable insights and recommendations for our product and engineering teams to enhance product design, functionality, and the overall customer experience
• Establish and maintain robust feedback channels, leveraging various sources such as support tickets, CSAT surveys, social channels, our community forum, and other direct and indirect feedback mechanisms
• Monitor and report on customer sentiment and key gaps during and post-product launches, and provide recommendations for product improvements based on customer feedback
• Collaborate with cross-functional teams, including product management, engineering, and marketing, to ensure customer feedback is incorporated into all stages of the product lifecycle
• Identify and implement the right processes, tech stack, and up-to-date voice of the customer technology, including AI, to facilitate swift insights reporting
• Maintain and iterate on a dashboard to track and report on key customer experience metrics, trends, and insights

The Figma Research team is seeking a dynamic and experienced Researcher to join our Rapid Research program. This role is integral to our mission of connecting teams with customers throughout the development process, enabling confident iteration with a profound understanding of user impacts. As a Rapid Researcher at Figma, you'll play a pivotal role in shaping the future of our products by delivering actionable insights and recommendations that drive strategic decisions. 

You have deep expertise in a variety of research methods, but you don't hold those methods precious. You can flexibly apply any tool in an unconstrained way to drive impact for the business. You'll work closely with product managers, designers, and engineers to integrate user feedback into the product lifecycle, ensuring that our solutions meet and exceed user expectations. In this role, building relationships quickly will be key to your success.

At Figma, we believe your role as a researcher is to bring your point of view to the table—not simply to regurgitate observations and insights. This is a unique opportunity to join a team that values direct dialogue with our user communities, fostering a strong, human-centered approach to product development. If you're passionate about advancing your research discipline and making a significant impact, Figma is the place for you to do the best work of your career.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Conduct research studies to gather user feedback and insights throughout the development process, working in quick sprints.
• Synthesize research findings into actionable product recommendations.
• Present research insights to cross-functional teams and senior leadership.
• Collaborate with product managers, designers, and engineers to integrate user insights into the product development process.
• Lead and mentor junior researchers on best practices and methodologies.
• Adapt quickly to changing project requirements and priorities.

We’d love to hear from you if you have:

• 5+ years in research/design roles at fast-paced product organizations or strategic consultancies focused on digital experience.
• Proficiency in mixed methods research, including qualitative (e.g., interviews) and quantitative (e.g., surveys, data analysis) approaches.
• A history of being a proven communicator and storyteller, with a track record of presenting insights that secured executive buy-in or drove product changes.
• Demonstrated ability to quickly ramps up on new projects and deliver measurable impact (1-2 weeks from start to finish).
• Experience in cross-team collaboration, with examples of horizontal work within organizations.

While it’s not required, it’s an added plus if you also have:

• Experience in a major tech company with a strong usability research team.
• Rigorous usability and tactical skills, including benchmark testing.
• A knack for figuring out ambiguous problems and shaping them into clear goals.
• Proficiency in Figma and FigJam, with key projects where these tools were central.
• A history of being adaptable and scrappy, while thriving in fast-paced, dynamic environments.

As a Security Engineer, you will help identify and drive impactful projects to improve the security of Figma's product, platform, and our IT systems. The mission of the Figma Security team is to help Figmates ship the most secure product to our users. We are looking for security generalists with a strong grasp of Computer Science and security fundamentals. You will partner closely with teams across the company and focus on systemic security improvements and risk reduction. You will also maximize your security skills to support and participate in operational security responsibilities like security reviews and consulting, external research/bug-bounty triage, incident response, and risk management. 

What you’ll do at Figma:

• Perform technical security assessments, code audits and design reviews.
• Develop technical solutions to help mitigate security vulnerabilities.
• Advocate security and secure practices throughout Figma
• Conduct assessments to identify current and new attack vectors against Figma products and services.
• Help run our pen-testing and offensive security exercises as well as our bug bounty program.

This team is an exciting opportunity to lead a new part of the Enablement team at Figma! There is a huge opportunity to create a cohesive team culture while also being connected to the wider Enablement team. The Enablement team has expanded exponentially over the last 6 months so there is a mix of tenured Figmates and new Figmates. We are looking for an experienced Enablement leader to help shape and build a ‘One Enablement’ team brand while working on helping us optimize and scale through Sales Onboarding, building out our Enablement playbooks, and developing a GTM launch program.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Lead, develop, and inspire a team towards excellence by creating scalable, data-driven processes that drive team and company goals
• Optimize GTM new hire onboarding with key milestones that enhance impact in a new hire’s first 90 days, reducing ramp time
• Oversee and lead strategy to optimize the usage of the Enablement and Sales tech stack across (ie CMS, LMS, and productivity tools)
• Collaborate with Sales, Marketing and Product teams to develop collateral, presentations, and other materials that support the enablement of our team's aligned with the buyer's journey and sales stages
• Define key performance indicators and metrics to assess the effectiveness of enablement initiatives
• Use data and analytics to track sales performance, identify trends, and provide actionable insights to sales leadership
• Own all content and training curriculum for Sales Kickoffs and other GTM related events
• Establish/refresh and own programmatic content across recurrent and strategic initiatives, onboarding, and all sales enablement programs

We’d love to hear from you if you have:

• 6+ years of experience in Sales Enablement, Sales, or customer-facing role
• 2+ years of direct people management experience; proven history of hiring, leading, and developing hard-working teams
• The ability to define strategy, build cross-functional alignment, implement efficiently, and iterate alongside diverse stakeholders
• Proven success in planning, prioritizing, and driving multiple long-term, cross-functional projects simultaneously to completion
• Analytical approach with the ability apply data and metrics to drive strategy 
• Demonstrated understanding of sales process, methodologies and best practices
• Excellent written and verbal communication skills with the ability to design and deliver effective sales training programs

While it’s not required, it’s an added plus if you also have:

• Experience with Command of the Message
• Experience in a customer facing role
• Enablement or program management certification
• Design experience or experience using Figma

We are seeking a talented Senior Systems Engineer with extensive experience and expertise in the MuleSoft platform. The ideal candidate will have a strong background in designing, developing, and implementing integrations between various SaaS providers, including NetSuite, Salesforce, and others. As a Senior Systems Engineer, you will play a crucial role in ensuring seamless data flow and system interoperability across our organization's applications and platforms.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Design, develop, and implement integration solutions using MuleSoft Anypoint Platform to connect different SaaS providers, including NetSuite, Salesforce, and other third-party systems
• Collaborate closely with cross-functional teams, including software developers, system architects, and business stakeholders, to gather integration requirements and translate them into technical specifications
• Build and maintain integrations by configuring MuleSoft connectors, APIs, and custom components to facilitate data synchronization, real-time updates, and system interactions
• Perform thorough testing, debugging, and troubleshooting of integration processes to ensure accuracy, reliability, and scalability of the overall solution
• Monitor and support integration processes in production environments, proactively identifying and resolving issues to minimize downtime and maximize system performance
• Create and maintain comprehensive technical documentation, including architecture diagrams, data mappings, and integration workflows
• Stay up-to-date with the latest trends, best practices, and advancements in integration technologies, specifically focusing on MuleSoft, to drive innovation and continuous improvement

As one of Figma’s first Social Marketing Strategists, you’ll collaborate with a growing team of social marketers to re-imagine and up-level our social presence on channels around the world. As a senior-level IC, your focus will be on combining a deep understanding of social data and insights with platform-level strategy + campaign-level ideation to enable best-in-class social marketing experiences + activations.

We are at a unique inflection point at Figma as we’ve expanded from a one-product, one-region presence to a multi-product, global company. How we show up on social is crucial for navigating this transition, and it’s a unique opportunity to lead, take thoughtful risks and build something special.

What you’ll do at Figma:

• Partner with a growing team of social marketers, with an emphasis on developing and implementing best-in-class strategies, creative activations and content.
• Develop a platform-level vision, strategy and roadmap for @Figma, inclusive of a clear framework that can inform prioritization, content, metrics and innovation.
• Define and evangelize an approach for social ideation, one that can be applied across multiple product lines, audience types and brand moments (evergreen and tentpole).
• Lead the end-to-end strategy (ideation to execution) for high-profile tentpole social activations, ones crafted to introduce Figma to new audiences.
• Model an insights-driven approach, proactively identifying and validating qualitative and quantitative observations from all platforms to fuel always-on tactics and tentpole activations.
• Embed deeply with cross-functional teams, proactively delivering subject matter expertise and social insights to elevate marketing execution and fuel new ideas and experiences.
• Present ideas and recommendations, inspiring confidence via compelling presentations that excite, influence and accelerate strategic growth.
• Collaborate to proactively develop, map and implement copy and content across all of Figma's social channels.
• Nurture and shape engagement across priority social channels, growing both the breadth and depth of Figma’s communities to enable durable growth.
• Establish new working relationships with platforms, vendors and brand partners to help develop an ecosystem of best-in-class strategies and capabilities.

As Figma’s first Social Video Creative, you’ll collaborate with a growing team of social marketers to re-imagine and uplevel our social presence on channels around the world. Put another way, editing and producing “made for social” videos are what you do; storytelling and creating unforgettable marketing experiences are what you’re passionate about.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Collaborate: Partner with a growing team of social marketers and cross-functional teams (ex. editorial, events, research, product marketing), with an emphasis on developing and executing best-in-class social video strategies, content and experiences for multiple audiences and products.
• Edit: Build bespoke social videos in both long and short form formats – tailored to specific platforms, including Instagram, YouTube and TikTok – that bring to life priority content themes and marketing initiatives.
• Ideate: Play a leading role in brainstorming, pitching and producing “made for social” videos + franchises, demonstrating subject matter expertise to create content that’s on-brand, on-trend and right-sized
• Produce: Capture content first-hand and/or work with internal and external production partners to establish a pipeline of social video content.

• Lead the development of early-phase AI systems to enhance user experience and develop systems to measure and improve AI performance and relevance
• Direct the future of AI at Figma in collaboration with cross-functional teams of innovative software engineers, product managers, and data scientists
• Break down open-ended AI problems into engineering strategies utilizing machine learning, data analysis, and experimental design
• Provide mentorship and promote best practices in data and AI while cultivating a collaborative and inclusive team culture
• Contribute to the growth of the team by improving the hiring process and recruiting outstanding AI talent

• 5+ years of experience, with 1 or more years of developing generative AI products
• Comfort in prototyping and pathfinding new opportunities that led to successful 0→1 projects
• Proven experience implementing the full lifecycle of an early-phase AI development, from ideating on which models to use through productionizing and maintaining them
• Experience in developing deep product and business knowledge to connect abstract modeling and analysis tasks with business value
• A growth mindset and experience investing in the learning, development, belonging, and impact of your peers, ex. mentoring/aligning senior engineers across organizations

• Demonstrated expertise in AI indexing, retrieval systems, personalization, and/or natural language processing
• Proven track record of planning a multi-year roadmap in which shorter-term projects ladder up to the long-term vision
• A relevant advanced degree (Masters or PhD) in Machine Learning, Artificial Intelligence, Statistics, or a related field

The Application Platform team is responsible for Figma’s core backend platform. This team develops the application primitives used by backend engineers across the company, including our data access frameworks, asynchronous jobs platform, developer tools, and more. Application Platform also stewards the core architecture of our backend codebase, with an emphasis on scaling development velocity to our fast-growing engineering team, by defining best practices used across the company and enabling teams to decouple their product verticals from each other.

We are looking for experienced engineers to join the team and enable Figma to create more world-class design and collaboration products! Ideal candidates will have experience working in large-scale, shared backend codebases and implementing scalable patterns. They’ve implemented and maintained robust & reliable distributed systems that form the backbone of core product functionality. Most importantly, they love building for builders.

This is a full-time role that can be held from one of our US hubs or remotely in the continental United States.

What you'll do at Figma:

• Create abstractions for product engineering teams that reduce friction and enable shipping new products faster.
• Build and optimize foundational infrastructure for common use cases such as running experiments and engaging users.
• Evangelize best practices throughout the engineering team to keep code quality high.
• Partner with engineering leadership to set strategy and priorities for the team and its projects. 
• Establish trust within and across teams by creating accountability and a positive work environment in partnership with others in the organization.
• Grow your career in an engaged and creative engineering community.

We’d love to hear from you if you have:

• 6+ years overall experience building and scaling distributed systems and online services through the introduction of APIs and frameworks to a large code base.
• Strong technical communication skills, and demonstrated ability to build and leverage relationships with engineering and technical leaders.
• Strong coding skills with demonstrated proficiency in programming languages including Go, TypeScript, Python, Ruby, or similar.
• Strong system design skills, ideally with experience in building online production services.
• A systematic and thorough approach to problem solving, thinking from first principles with a bias for taking actions and having impact.
• An interest in mentorship, learning from others, and digging into new challenges.

While it’s not required, it’s an added plus if you also have:

• Experience and lessons learned from transforming a company’s distributed systems from monolithic software development to a federated approach.
• Experience with Ruby, and even better if it is experience with Rails.

The Data Infra team is responsible for building the data platform for Figma.  Our goal is to provide teams at Figma access to all the analytical data they require to build the features and gain the data insights they need to succeed. In practice, our responsibilities span a vast surface area ranging from streaming and batch ingestion, data job orchestration, data warehousing, and creating simple interfaces for users to load and transform data into insights and product features. Our key stakeholders include the Data Science org, the Engineering org (both Infra and Product teams), and the ML org, amongst many others.

We are looking for experienced engineers who’d be excited at the opportunity to shape the strategic vision for this emerging area as we build the foundations for data products and insights at Figma. Given the scope of our responsibilities, we are seeking individuals who are excited about working cross-collaboratively with our many stakeholders as well as defining the vision for what will likely be several teams in the coming years. 

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Design, build and operate scalable data infrastructure.
• Improve engineering standards, tooling, and processes.
• Work with engineers across the company to build innovative new features that operate at scale.
• Help debug production issues across services and multiple levels of the stack.
• Engage stakeholders to understand their emerging needs and use it to inform our roadmap. 

We’d love to hear from you if you have:

• 5+ years of experience building and scaling distributed systems 
• Proven track record of identifying opportunities for and successfully shipping high-quality products in high growth environments
• Excellent technical communication skills and experience working with Data Scientists, Engineers, and ML Engineers to drive solutions
• Experience in two or more of the following areas:
  • Data warehousing/lakehousing (eg. Snowflake, BigQuery, Iceberg)
  • Data job orchestration (eg. Dagster, Airflow)
  • Batch and stream processing systems (eg. Kafka, Spark, Flink)
  • Data cataloging, discoverability, and life-cycle management

While it’s not required, it’s an added plus if you also have:

• Are excited about keeping up with the evolving data landscape, emerging patterns and anti-patterns
• Have excellent problem solving skills. You use a systematic and thorough approach. You think from first principles and have a bias for action. Are driven by impact. You are willing to work on grungy problems if they have a high impact on the business or the health of the infrastructure.
• Care deeply about the quality of the software / systems you build. You have an artisan mentality and are always looking to improve your craft. At the same time you are able to strike the right balance between idealism and pragmatism.
• Finally, Figma is a close-knit company with a strong culture that promotes inclusivity and collaboration, taking ambitious goals and having fun doing so. You deeply value these traits and see yourself actively contributing to it. 

What you’ll do at Figma:

• Build new features in a real time, multiplayer system with a complex data model that enables collaboration across files
• Build design features to enable users have strong and accurate control on design elements, such as layout, transformations, color management, typography, etc.
• Build features to accelerate the creative process by offering out-of-the-box design assets such as presets, kits, templates, and so on.
• Build tooling for authoring prototype behaviors in Figma design tools, allowing users to create dynamic, interactive designs
• Solve for performance and memory optimizations—we want to keep pushing the limits of what it's possible to create in a browser while maintaining a highly performant UX

• Work closely with designers and PMs to ensure the best desktop experience for Figma
• Shape requirements and lead engineering projects relating to the desktop and web experiences
• Share responsibility for testing, releasing, and maintaining our desktop application and related developer tools and processes
• Communicate and document architectural designs, requirements, and best practices
• Provide thoughtful feedback to others on the team
• Help interview and recruit more talented engineers to Figma

• Creating brand new native features like a tray menu, screen recording, notifications, and window/tab management
• Augmenting web features like supporting locally installed fonts, caption generation for voice calls, force touch support, and OS menu integrations

• 3+ years experience developing cross-platform JavaScript applications using Electron, Node, and React or working in large C/C++ codebases (e.g. browsers, compilers, or kernels)
• Experience or the ability to learn and work in multiple languages (TypeScript, C++, Rust)

• Familiarity with native operating system APIs (Win32, Cocoa/UIKit, iOS, Android)
• Familiarity with the internals of Electron, Chromium, Node.js and V8, and deep understanding of JavaScript (e.g. memory management/garbage collection, event loop, microtasks)
• Previous experience improving Continuous Integration systems for Electron-based projects and integration with their web counterpart systems around performance, costs, and developer experience
• Experience working with Figma & FigJam to have a strong sense of user empathy

The Developer Experience teams optimize the development process within Figma, enabling our engineers to build the future as fast as they can imagine it. We have two teams focusing on this problem space, and are looking for experienced technical leaders for each that will help shape our long-term roadmap and uplevel the team through mentorship.

The Build Systems team is responsible for Figma’s Build and CI infrastructure. We enable developers to ship changes to production quickly and safely by equipping them with best-in-class apps, frameworks, and tools. Our product offering spans build systems, artifact repositories, merge queues, and test frameworks for our polyglot monorepo. 

The Environments & Tools team is responsible for Figma’s software development toolchain. We enable developers to write code quickly through fast, stable development environments and various tools. Our products include a remote development environment, an LLM-powered bot, and other tools to develop Figma services faster.

Ideal candidates will have experience working in large-scale monolithic codebases and building scalable, durable platforms and workflows that delight developers. Most importantly, they love building for builders.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Design, build, and maintain modern developer tools, such as scalable build systems, CI platforms, and test frameworks.
• Lead multi-person, cross-functional projects that result in reliability, efficiency, and cost-savings wins.
• Collaborate with customers and leadership to identify developer pain points and systemically fix them.
• Keep up-to-date with industry trends and best practices. Incorporate applicable technologies into our roadmap.
• Lead by example and actively invest in the success of your teammates. 

We’d love to hear from you if you have:

• 6+ years experience in the industry, including 4+ years on Infrastructure, Platform, or Developer Experience teams.
• Expert level domain experience in one of the following areas:
• Build Systems (e.g. Bazel, Buck, Pants), 
• CI/CD optimization
• Remote Development (e.g. GitHub Codespaces, Gitpod)
• Developing and supporting IDE extensions
• Strong coding skills with demonstrated proficiency in programming languages, such as Go, TypeScript, Python, Ruby, or similar languages.
• Excellent technical communication and relationship-building skills. The ability to achieve successful outcomes with partners ranging from interns to executives.

While it’s not required, it’s an added plus if you also have:

• Have excellent problem solving skills. You use a systematic and thorough approach. You think from first principles and have a bias for action. Are driven by impact. You are willing to work on grungy problems if they have a high impact on the business or the health of our platform.
• Care deeply about the quality of the software / systems you build. You have an artisan mentality and are always looking to improve your craft. At the same time you are able to strike the right balance between idealism and pragmatism.
• Finally, Figma is a close-knit company with a strong culture that promotes inclusivity and collaboration, taking ambitious goals and having fun doing so. You deeply value these traits and see yourself actively contributing to it.

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles

The Distributed Storage team is responsible for the stateful storage systems that power all of Figma’s applications. In order to support Figma’s accelerated growth, we tackle challenging scaling problems across our horizontally sharded Postgres platform (see our latest blog post on how we did it), our Kafka based Streaming platform, and our Redis based caching platform. We are looking for engineers who are passionate about distributed systems, enjoy deep technical problems, and have an eye for building simple interfaces to offer our distributed storage systems to the rest of the Figma engineering organization.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Provide technical leadership on the long term vision for OLTP/Streaming/Caching at Figma.
• Design and build novel solutions for scaling our distributed storage systems.
• Collaborate with the Infrastructure org to improve the reliability of our underlying systems.
• Collaborate with product teams to offer simple, maintainable APIs.
• Provide Figma engineering with new primitives to operate online data at scale.
• Unlock new revenue by building technical solutions for business problems.

We’d love to hear from you if you have:

• 6+ years of experience building infrastructure components / services at scale.
• Experience building and scaling distributed systems as an individual contributor and/or team lead.
• Experience building and operating core, “critical path” production services.
• Experience communicating and working across multiple teams and functions to deliver solutions.
• Proven track record of successfully shipping and landing high-quality products in high growth environments.
• Mentorship experiences with both junior and senior engineers.
• Excellent technical communication skills.

While it’s not required, it’s an added plus if you also have:

• An advanced degree in Computer Science.
• Experience scaling stateful distributed systems.
• Experience with operating common database systems in production (e.g., Postgres, MySql).
• Experience operating scalable database technologies in production (e.g., CockroachDB, Vitess).
• Experience with high performance server side languages (e.g., Golang, Rust).

More than anything, we seek engineers with strong coding fundamentals and a track record of high quality engineering. We work in a highly collaborative environment, where most projects are owned by small groups of 2-3 people. We strive to foster a positive, inclusive culture - you can read more about our engineering values on our blog.

What you'll do at Figma:

In 30 days, you will…

• Be paired with an onboarding buddy on your team who will help you ramp in our codebase and get to know Figma. You’ll move from starter tasks meant to familiarize you with our workflows, to joining your teammates on larger projects.
• Understand how we operate as a business through our comprehensive onboarding program, Figma Today.
• Get to know your Figmates across the company! 

In 60 days, you will…

• Work closely with teammates and partners in Product, Design, Marketing, User Research, and Data Science to build new features and achieve roadmap goals. We prioritize collaboration and cross-functional partnerships, so you won’t operate in silos.
• Craft performance objectives with your manager that align to company priorities and career development opportunities
• Help grow Figma by interviewing candidates for teams across the Engineering organization

We'd love to hear from you if you have:

• Solid technical knowledge of CS fundamentals and data structures
• Fluency with one or more general purpose programming languages, including but not limited to: Javascript, Ruby, Python, C++, Objective-C, or Java
• Ability to communicate technical problems and solutions
• A growth mindset with an eagerness to learn and contribute not only to your engineering team, but the entire organization
• An inclusive and collaborative attitude towards building features and solving problems

While not required, it’s an added plus if you also have:

• Comfort with Figma products

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

#LI-HYBRID

#LI-CC1

The FigFile Platform team is responsible for the backend services storing and synchronizing Figma Design and FigJam files. We are perhaps best known for operating the Multiplayer service, which powers the low-latency collaboration in Figma's editors. We’re also responsible for Figma’s file abstractions, including the File object, images, and videos. And core infrastructure abstractions like content storage (S3, Dynamo), and APIs internal systems used to access Figma file data. 

As a part of our team, you'll play a pivotal role in providing a seamless experience for both our internal and external developers, ensuring they can interact with Figma files effortlessly. We have many large, challenging projects ahead, and are looking for engineers with strong distributed systems experience, who have operated mission critical "online" systems at substantial scale.

Ideal candidates will have experience working in large-scale cloud deployments and implementing scalable patterns. They’ve implemented and maintained robust & reliable, distributed systems that form the backbone of core product infrastructure. Most importantly, they love building for builders!

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Work with amazing engineers, building infra that makes working with FigFiles fast, easy, and secure.
• Work with engineers across the company to build innovative new features that operate at scale.
• Design, build, and operate scalable infrastructure.
• Engage with stakeholders to understand their needs and work with them to figure out what we should be building next to serve our customers.
• Improve engineering standards, tooling, and processes.
• Help debug production issues across services and multiple levels of the stack.

We’d love to hear from you if you have:

• 4+ years of experience building and scaling distributed systems.
• Proven track record of identifying opportunities for and successfully shipping high-quality products in high growth environments.
• Excellent technical communication skills and experience working across multiple teams and functions.
• Experience mentoring other engineers and promoting a collaborative team culture
• Have excellent problem solving skills. You use a systematic and thorough approach. You think from first principles and have a bias for action. You are driven by impact. You are willing to work on grungy problems if they have a high impact on the business or the health of the infrastructure.
• Care deeply about the quality of the software / systems you build. You have an artisan mentality and are always looking to improve your craft. At the same time you are able to strike the right balance between idealism and pragmatism.

While it’s not required, it’s an added plus if you also have:

• Experience with some of the following areas:
• Working in a multi-language environment. We own services written in Rust, Ruby, TypeScript, and Go.
• Cloud infrastructure
• Building and maintaining APIs
• Finally, Figma is a close-knit company with a strong culture that promotes inclusivity and collaboration, taking ambitious goals and having fun doing so. You deeply value these traits and see yourself actively contributing to it. 

Learn more about our space

• https://www.figma.com/blog/making-multiplayer-more-reliable/
• https://www.figma.com/blog/how-figmas-multiplayer-technology-works/
• https://www.figma.com/blog/under-the-hood-of-figmas-infrastructure/

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Figma is building out our Accessibility and Design System team, to own our core UI components and how Figma uses them. Given that this is still a new team, there’s a huge opportunity to shape this team and function for years to come. We’re particularly looking for folks with strong frontend coding skills to help level up Figma’s frontend development.

In this role, you’ll drive systematic quality improvements across Figma’s web code, making Figma more accessible to use with assistive technologies and making Figma’s UX more consistent. You’ll also help many teams build high quality interfaces, and focus on improving the engineering velocity of others working with UI. You’ll work quite closely with designers focused on our design system, the design team at large, PMs, and other engineering leaders whose team’s work with design systems.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Help develop our internal design system, which is still very new.
• Help our internal design system become well adopted, well used, and well loved
• Work cross-functionally with design, product management, and engineering peers
• Work with partner teams to determine what tools they need to build and maintain accessible experiences.
• Consistently iterate on the tools and processes supporting web engineers to make the developer experience better
• Advise on our roadmap for design system features in Figma - e.g. our support for components, styles, etc - and play a key part in trialing new features
• Implement accessibility frameworks that are at the core of all Figma UX to bring great UX to ALL users.
• Build and document reusable components to bring a high degree of craft to Figma’s UI
• Building a testing framework teams use to ensure compliance with accessibility guidelines.
• Take part in creating the team’s roadmap, balancing new projects with leveraged improvements (both addressing technical debt and user facing improvements)

What you’ll do at Figma:

• Take shared ownership of the product process. Every member of our team is involved from ideation to implementation
• Iterative and quantitative product development
• Build high-quality UI. Although we do iterative development, we also keep a high bar for UI polish because our users are designers and the details matter
• Build foundational Growth infrastructure for running experiments, tracking user behavior and engaging users.
• Provide thoughtful feedback to others on the team
• Help interview and recruit more hard working engineers to Figma

We’re looking for a Software Engineer to join our Identity & Access Management (IAM) team. The IAM team owns foundational technology that empowers Figma to deliver secure, convenient, and scalable access to our customers. Sharing and real-time collaboration is the core of what makes Figma magic as a browser-first tool, and the IAM team is responsible for the systems that makes this possible across a growing suite of products. The IAM team also owns the user’s identity, and we leverage industry standards, such as SAML, SCIM, to provide seamless SSO experience. 

This team sits within the Enterprise area - you’ll work closely with other product teams focused on monetizing our largest customers. This is an opportunity to get in early on a growing team that works on interesting backend systems with large business impact.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Join a team of backend-focused engineers responsible for developing Figma's identity & access management systems
• Collaborate with product, engineering, and data science teams to define the team’s vision, technical direction, and roadmap
• Define and execute on engineering projects to enable our Enterprise customers to manage access to Figma at massive scale
• Support engineering projects to enable internal product teams to move fast and safely when building new products and writing authorization logic
• Mentor, and collaborate with high-performing engineers. You'll contribute to a culture of innovation, collaboration, and calculated risk-taking

We’d love to hear from you if you have:

• 5+ years of cloud or SaaS software development experience, especially in large-scale systems
• Domain expertise in Identity & Access Management: you’ve worked on authorization, authentication, and/or identity systems.
• Hands-on technical experience: you have built complex backend systems as an individual contributor, and can represent the technical details of work shipped by the team.
• Demonstrated technical leadership skills in defining technical direction, solving complex technical problems, and decomposing large projects into manageable chunks.
• Proven track record of building, scaling, and shipping high-quality products in high growth environments

While it’s not required, it’s an added plus if you also have:

• Previous experience in B2B SaaS and familiarity working with enterprise customers and/or enterprise identity protocols (SAML, SCIM)

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

More than anything, we seek engineers with strong coding fundamentals and a track record of high quality engineering. We work in a highly collaborative environment, where most projects are owned by small groups of 2-3 people. We strive to foster a positive, inclusive culture - you can read more about our engineering values on our blog. If you’d like to join us on our mission to make design accessible to all, let’s talk!

What you’ll do at Figma:

• Be fully embedded onto an engineering team and assigned technical projects that directly relate to your team and team goals
• Work closely with your mentor and team as well as collaborate with other engineers, product managers, designers, and QA to design features and break down high-level goals into tasks and timelines
• Build, document and maintain tests, features and infrastructure
• Provide thoughtful feedback to others on the team
• Ship your project/s by the end of your internship!

Past intern projects:

• Diagramming Improvements in FigJam
• Smart selection
• Shared fonts

We’re looking for a highly motivated and experienced engineer to join Figma as we explore new frontiers in collaborative tooling across product teams, and to help answer the question: “What if there’s an even better way to build products?” This role offers a unique opportunity to work on 0-to-1 products that will redefine how teams across the globe create, manage, and collaborate on digital content throughout the entire development lifecycle.

You’ll work closely with design, product management, and research teams to help our users turn imagination into reality by radically streamlining how ideas transform into products — and you will do so in a way that keeps simple things simple, while making complex things possible. If you thrive in open-ended environments and are eager to solve some of the most complicated people-problems in our industry, we want to hear from you.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Lead the development and launch of new features and products, from ideation through to shipping.
• Collaborate cross-functionally with product managers, content marketers, designers, and researchers to define and execute on the product roadmap.
• Engage in brainstorming sessions and technical discussions that influence the direction of our strategy.
• Contribute to and drive the technical vision for our next generation of products and frameworks, working in a dynamic environment where iteration and candid feedback are essential.
• Participate in all stages of development, including engineering and design crits, code reviews, and user testing, to ensure we build something that truly delights our users.
• Mentor and guide junior engineers, fostering a culture of learning, collaboration, and continuous improvement.

What you’ll do at Figma:

• Prototype and ship new product experiences for how Figma tools can work together, exploring features across how content can move between files, allowing new types of editing, or new ways users can collect content together.
• Make platform improvements aimed at supporting multiple products at Figma - from performance, to stability, to ease of development for engineers on other teams.
• Own the home page experience of Figma, tackling nuanced performance and product problems, as well as building reusable patterns for other product teams to create their own home page experiences.
• Build collaborative spaces for teams to connect, discover, and manage work in files across Figma's suite of products.

In response to Figma’s rapid growth, the Server Platform team is building the next-generation platform that is highly scalable, observable, reliable, and cost-efficient.  The mission of the Server Platform team is to expedite development by constructing a self-service platform that simplifies the management of large-scale production services, ensuring safety and ease of operation. This domain governs the foundational infrastructure layer that supports all other infrastructure and application services. Its primary sub-areas encompass compute orchestration and deployment, traffic management, infrastructure-as-code, observability, and cost efficiency. 

We’re looking for engineers who are passionate about building a platform used every day by the other engineers you work with. You're someone who is excited to talk to your users, bounce ideas off them, and get immediate feedback on how a feature works. We’re a team of very thoughtful engineers who like to spend time together at the whiteboard thinking about the right way to build systems to be reliable and maintainable.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Design, build and operate scalable infrastructure systems and services that power Figma’s innovative tools for design and collaboration.
• Improve engineering standards, tooling, and processes.
• Work with engineers across the company to build innovative new features that operate at scale.
• Help debug production issues across services and multiple levels of the stack.

We’d love to hear from you if you have:

• 4+ years of experience building infrastructure components / services at scale
• Experience building and scaling distributed systems as an individual contributor and/or Team Lead
• Previously built or worked on Compute, Deployment, Infrastructure as Code, Traffic, or Observability systems at scale
• Proven track record of building, scaling, and shipping high-quality products in high growth environments
• Experience communicating and working across functions to drive solutions

While it’s not required, it’s an added plus if you also have:

• Have excellent problem solving skills. You use a systematic and thorough approach. You think from first principles and have a bias for action. Are driven by impact. You are willing to work on grungy problems if they have a high impact on the business or the health of the infrastructure.
• Care deeply about the quality of the software / systems you build. You have an artisan mentality and are always looking to improve your craft. At the same time you are able to strike the right balance between idealism and pragmatism.
• Have excellent technical communication skills
• Finally, Figma is a close-knit company with a strong culture that promotes inclusivity and collaboration, taking ambitious goals and having fun doing so. You deeply value these traits and see yourself actively contributing to it.

Server Platform is at the core of Figma’s infrastructure foundation! This area owns the foundational layer of infrastructure that underpins all other infrastructure and application services at Figma. The Foundation team under Server Platform is Infrastructure's infrastructure. This team enables the efficient operation and rapid development of reliable infrastructure at Figma through opinionated platforms.  

We are building the V2 of Infrastructure and setting key initiatives that will set the tone for infrastructure for the next half decade. We’re looking for thoughtful and technical leaders with experience focused on designing the next generation edge and network to handle our growing customer traffic and services.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Design, build and operate scalable distributed systems and services that power Figma’s innovative tools for design and collaboration
• Develop and secure our internal and edge network running on AWS
• Help design and deploy an internal service mesh network which can support Figma’s growing portfolio of services and features
• Develop intelligent detection and auto-scaling countermeasures for DDoS threats
• Help debug production issues across services and multiple levels of the stack

We’d love to hear from you if you have:

• Have 4+ years of experience building infrastructure components / services at scale in a cloud setting
• Experience with programming languages like TypeScript or Go
• Experience building and scaling distributed and traffic systems as an individual contributor and/or Team Lead
• Proven track record of building, scaling, and shipping high-quality products in high growth environments
• Experience communicating and working across functions to drive solutions
• Prior experience working on a team dealing with Network and Traffic related systems handling requests from millions of customers

While it’s not required, it’s an added plus if you also have:

• Deep knowledge of DDoS attack mechanisms and mitigation solutions on AWS or Cloud environments
• Significant background securing network infrastructure
• Traffic analytics using VPC Flow Logs, Lambda, and other data sources
• Experience with TCP, HTTP, DNS, and SSL protocols
• Experience with network proxies like Envoy and Haproxy
• Experience with service mesh technologies like Istio

What you’ll do at Figma:

• Serve as a functional expert for our enterprise planning tool (Pigment), owning the development, enhancement, maintenance, and administration of the platform
• Manage the systems roadmap and lead its execution, including prioritization, requirement gathering, project timeline, user acceptance testing, and issue resolution
• Partner within Strategic Finance and Data Science teams to build & migrate sophisticated financial forecasts and reporting in Pigment
• Design and build a best-in-class systems architecture, data flow optimizations, business transformations, and integrations
• Drive best practices, systems controls & validations, and data governance across the tool
• Create dashboards and data visualizations that highlight KPIs and business drivers while promoting a positive user experience
• Champion tool adoption and change management through the development of trainings, documentation, and enablement resources

The Technical and Financial Reporting team is responsible for delivering timely and accurate financial reporting, accounting for complex accounting transactions across a variety of accounting topics in accordance with US GAAP, maintaining accounting policies in key accounting areas, all while partnering with teams across the company. As a member of the team, you’ll play a vital role in designing and maintaining scalable procedures, policies and internal controls to ensure compliance with US GAAP and other laws/regulations. The ideal candidate will be a proactive, highly analytical and technical individual who can work independently, and meet deadlines in a fast paced environment. 

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Prepare quarterly financial statements and disclosures in accordance with US GAAP and manage timely and accurate financial reporting processes for internal and external partners.
• Prepare the quarterly statement of cash flows.
• Assist in handling the external audit directly with external auditors.
• Own the equity accounting and reporting process to include preparation of all monthly and quarterly journal entries and technical accounting memos for all equity transactions and maintenance of equity and earnings per share disclosures. 
• Prepare technical accounting analyses for non-standard transactions including but not limited to M&A, equity award modifications, complex leases and investments. 
• Monitor for new FASB accounting pronouncements and assist in the implementation of new accounting standards. 
• Prepare new or update existing accounting policy memos for responsible areas. 
• Help develop and maintain internal controls over financial reporting and technical accounting.
• Identify matters that have a technical accounting impact based on review of contracts, board minutes, and term sheets.
• Assist in preparation of monthly/quarterly flux analysis and CFO reporting packages.
• Assist in SOX readiness efforts.
• Assist in ad hoc projects such as system implementations.

The mission of the Engineering TPM team is to drive Figma’s most important cross-company engineering efforts, and we are looking for a Technical Program Manager to partner with our Tech org. The TPM team will take on oversight of the most important efforts that require coordinated technical execution across the Org in order to succeed. For 2024, our areas of focus are AI/ML, Security, Program Execution, and infrastructure. These efforts will involve prioritization, decision making, tracking execution & driving operational excellence in those areas. Process engineering will be a key part of this leadership role. We’re looking for someone that can work in a TPM greenspace environment, and is passionate about people, technology, and program management.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Drive complex programs and projects, involving wide varieties of technical and non-technical stakeholders, across product areas at Figma.
• Run programs that cross engineering team boundaries and involve significant product, business, and coordination complexity.
• Ensure there is always a source of truth and accountability on scope, schedule, resources, open decisions / risks and quality of the program.
• Deliver on each program milestone’s deliverables based on success criteria. 
• Teams and responsibilities include:
• Machine Learning: Drive AI feature development, including Gen AI models, collaborating with engineering, data science, and product teams. Manage the end-to-end project lifecycle from concept to deployment, with a focus on seamless AI integration into Figma’s platform. Requires deep expertise in machine learning, model training, and AI infrastructure. Coordinate experiments, optimize model performance, and manage vendor contracts. 
• Security: Lead the Secure SDLC, managing security requirements, ML security, and vulnerability tracking. Partner with teams for security reviews and post-launch tracking. Oversee security partnerships, SaaS Security, and Data Governance. Drive security education to ensure best practices and compliance.
• Infrastructure: Ensure the reliability and compliance of Figma’s AWS infrastructure. Lead incident management, EKM, FedRamp compliance, and other special deployment and reliability programs. Coordinate incident responses, root cause analysis, and system optimization. Manage projects from planning to execution, enhancing performance and resilience.
• Program Execution: Oversee cross-functional execution of key platform initiatives like billing systems and interop features. Manage complex programs, drive collaboration, and ensure high standards in execution to deliver impactful user-focused enhancements, supporting Figma’s growth.

We’d love to hear from you if you have:

• 4+ years of technical program management experience
• Expertise in organizing and driving complex initiatives like multi-team product launches and multi-quarter platform migrations
• Experience operating in ambiguity, shepherding product, process, and/or engineering programs from concept to completion
• Ability to find the balance between driving in a scrappy manner vs structured program management. Getting results! 
• The ability to form close, effective stakeholder relationships and manage competing priorities and incentives
• Experience building and maintaining automated project dashboards (Asana, Mode, Datadog) and integrations

While it’s not required, it’s an added plus if you also have:

• Strong bias to action, self-motivation and curiosity, with desire to bring people together and deliver high quality results in the constantly evolving growth and excitement of a start-up culture
• Familiarity with a modern scaled web stack (AWS, Sinatra, React) would be valuable
• Familiarity with ML and vendor management is a plus

We are so excited to grow our Talent team! We’re looking to hire experienced Technical Recruiters to support Figma’s engineering growth. You'll be a strategic partner to engineering leadership and a valued member of our recruiting team. As a Technical Recruiter, you’ll operate in a full-lifecycle capacity supporting top of funnel strategy to negotiating and closing engineering talent. This role will allow you to build positive relationships, exude our values, and contribute to our org-wide recruiting best practices and processes.

This is a full-time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Manage full-cycle recruiting processes for a variety of software engineering roles
• Partner with engineering leaders to develop top of funnel strategies for key technical roles
• Craft thoughtful candidate outreach messaging to engage passive engineering talent
• Develop a deep understanding of Figma’s business and products, and communicate them effectively with candidates
• Act as a direct extension of our engineering team and primary touchpoint for candidates from initial outreach through the offer stage, ensuring an excellent candidate experience
• Take a highly organized approach to candidate tracking and funnel metrics
• Own and iterate on our interview processes and approach to successfully evaluate + excite candidates
• Effectively lead and contribute to cross-functional team projects

We’re looking for engineers with a Machine Learning and Artificial Intelligence background to improve our products and build new capabilities. You will be building the core infrastructure to serve and deploy models efficiently, as well as world-class tooling that enables us to iterate on models quickly. . You will be combining industry best practices and a first-principles approach to design and build ML infrastructure that will improve Figma’s design and collaboration tool.

What you’ll do at Figma:

• Build infrastructure to train, deploy, and serve models at scale
• Partner directly with ML engineers to build internal tools for model development and experimentation
• Work in concert with applied research and product engineers to improve Figma’s design and collaboration tool.
• Combine industry best practices and a first-principles approach to design and build ML infrastructure.

We'd love to hear from you if you have:

• 5+ years of backend or infrastructure experience.
• 3+ years of experience in one or more of the following areas: machine learning, machine learning infrastructure, data infrastructure.
• Proven experience deploying ML models and implementing the full lifecycle of model development.
• Experience communicating and working across functions to drive solutions.

While not required, It’s an added plus if you also have:

• Proven track record of planning multi-year roadmap in which shorter-term projects ladder to the long-term vision.
• Experience in mentoring/influencing senior engineers across organizations.

At Figma, one of our values is Grow As You Go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Read more about our team

• Investing in Figma: The Decade of Design
• How work is changing at Figma
• Figma's next product is a multiplayer whiteboard called FigJam
• Figma's Musical!

• Spearhead developing early-phase machine learning systems to enhance the search experience for Figma users and build systems to measure and improve search quality and relevance 
• Lead and set the future direction of search quality at Figma in partnership with cross functional teams of innovative software engineers, product managers, and data scientists 
• Break down open-ended search relevance problems into engineering strategies by utilizing machine learning, data analysis, and experimentation design
• Provide mentorship and champion best practices in data and machine learning while fostering a collaborative and inclusive team culture
• Contribute to the growth of the team by improving hiring process and recruiting strong machine learning talent

• 7+ years of practical/applied experience with machine learning methodologies and with data mining, statistical modeling, and/or equivalent 
  
• Demonstrated expertise in search indexing, retrieval and ranking systems like Elasticsearch/OpenSearch, personalization, and/or natural language processing
• 2+ years of experience operating in a technical lead capacity in a high-growth environment and guiding team(s) through periods of ambiguity and rapid iteration 
  
• Proven track record of planning multi-year roadmap in which shorter-term projects ladder to long-term vision
• Proven experience implementing the full lifecycle of an early-phase model development, from ideating on which models to use through productionizing and maintaining them 
• Experience in developing deep product and business knowledge to connect abstract modeling and analysis tasks with business value
• A growth mindset and experience investing in the learning, development, belonging, and impact of your peers, ex. mentoring/aligning senior engineers across organizations