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Trust Engagement - Principal Trust Analyst - US Public Sector
Atlassian
Mountain View , United States - - - Full-Time

Category:

Engineering

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in US timezones.

Your future team

The Trust Engagement team is a globally distributed team of risk professionals that help our customers to perform risk assessments they require to trust our company and products.

We are a focused group committed to ensuring that customers trust our on-premise Products and their data in our Cloud Products. We value diverse thinking and creativity, so we can support each other and do interesting things. You will work with the whole Atlassian team to improve our Trust Program and story.

Atlassian is rapidly growing our Trust Engagement team and we need experienced and motivated people to help us meet our goals. As a Principal Trust Analyst, you will drive the growth and expansion of how we promote customer trust.

What you'll do

You will oversee the team's interactions with Trust & Security, Compliance, Privacy, Legal, Operational, and SRE teams, Internal IT, Field Operations, Customer Support, and Go-To-Market Teams. Your primary focus will be on enhancing Trust & Security practices, driving strategic enhancements to our internal processes and controls, influencing security and compliance product features, and strengthening customer engagement. You will never have a dull moment as you enable our customers' Trust in Atlassian by understanding and meeting a wide range of customers current and future expectations as it relates to trust in both on-premise and SaaS products.

In this role, you will:

  • Represent Atlassian with our Public Sector & Enterprise customers to remove trust as a blocker for customer acquisition, customer migration, and long-term customer retention;

  • Be accountable for engaging in a variety of Atlassian public sector customer-facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures.

  • Manage complex customer security reviews from public sector agencies and government contractors in the US.

  • Support Atlassian Executive Briefings by presenting Atlassian’s Trust Strategy to customers in pre and post sales engagements

  • Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements

  • Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations

  • Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers

  • Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.

  • Mentor team through technical leadership and knowledge sharing

Your background:

  • On your first day, we’ll expect you to have:

    • 10+ years experience working with Public Sector agencies and government contractors in Security, Governance, Risk and Compliance domain areas;

    • Expertise to guide discussions about security and risk trade-offs;

    • Customer-facing or consulting engagement experience;

    • Success with customer, executive, or board member briefings on strategy.

    • Knowledge of various compliance and security certifications (FedRAMP, ISO 27001, PCI-DSS, etc.)

    • Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions;

    • Experience in a large-scale enterprise SaaS solutions;

  • It's phenomenal, but not required, if you have:

    • Experience participating in customer-facing incident response functions;

    • Experience operating on a globally distributed team.

    • Experience in supporting Security Questionnaires, Customer Audits, and Legal Negotiations

 

US Commercial Partner Manager
Atlassian
Mountain View , United States - - - Full-Time

Category:

Sales

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s partner network is committed to helping unleash the potential of every team. Our partners complement Atlassian business with consulting, implementation services, and unique solutions, including industry specializations and geographic coverage that help our customers better use – and expand their use of – Atlassian products. As our primary services arm, we count on our partners to help our customers succeed.

The Atlassian US Commercial Channel team is responsible for a best-in-class community of advanced Solution Partners with deep expertise in Atlassian solutions including Cloud, ITSM and Agile at Scale. We leverage the Atlassian Partner Program and Atlassian Solutions to develop meaningful business practices with partners that deliver out-sized customer impact. The Partner Manager collaborates effectively both internally and externally to develop and drive a high-impact joint business plan that accelerates Atlassian customer success and business objectives.

In this role you’ll get to:

  • Develop high growth partner plans

  • Identify and execute pipeline generation activities in enterprise

  • Leverage and guide internal resources to enable partner business practice expansion

  • Foster partner relations with Atlassian from C-suite to account executives

  • Create and maintain transparency and accountability by executing a comprehensive governance model

Key result areas:

  • Growth of partner generated pipeline for Atlassian solutions and partner services

  • Increasing partner services attach rates to Atlassian sales

  • Enabling partners to providing high quality services as measured by CSAT and NPS

  • Accelerate Atlassian product bookings by facilitating successful co-selling activities

On your first day we’ll expect you to have:

  • 10 years of experience in enterprise software channel and alliances

  • 5 years of experience in partner account management for value-added reseller and regional system integrators

  • Demonstrated expertise in value-based selling and partner business planning

  • Passionate team player, obsessed with learning new things and strong communication skills

  • This role requires 30-40% travel

Principal Machine Learning Scientists
Atlassian
Mountain View , United States - - - Unknown

Category:

Engineering

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

JOB DUTIES: COLLABORATE WITH THE CENTRAL AI LEADERSHIP IN ENGINEERING, PRODUCT, DESIGN, AND ANALYTICS, TO SHAPE THE TECHNICAL ROADMAP OF IMPROVING SEARCH RELEVANCE FOR ATLASSIAN’S SOFTWARE PRODUCTS AND SERVICES. LEAD AND MANAGE THE CORE RELEVANCE ASPECT OF AI CONVERSATIONAL FEATURES FOR ATLASSIAN INTELLIGENCE. RESPONSIBLE FOR DEVELOPMENT AND DEPLOYMENT OF MACHINE LEARNING MODELS AND ALGORITHMS TO SERVE HIGHLY RELEVANT RESULTS FOR ATLASSIAN’S SEARCH AND AI EXPERIENCES. DESIGN THE MODEL TRAINING AND EVALUATION PIPELINES AND MODEL-SERVING AND MANAGEMENT ARCHITECTURES AND CONDUCT MODEL EVALUATIONS AND EXPERIMENTATIONS. COORDINATE TIMELINES AND COMMUNICATION ACROSS MULTIPLE TEAMS SUCH AS ML PLATFORM, INFRASTRUCTURE, AND PRIVACY, AND OVERSEE DAY-TO-DAY OPERATIONS OF RELEVANCE PROJECTS. ACT AS A SUBJECT MATTER EXPERT AND ROLE MODEL AND INFLUENCE AND PROVIDE GUIDANCE TO TEAM OF MACHINE LEARNING ENGINEERS ACROSS VARIOUS SENIORITY LEVELS.

Senior product designer - Automation
Atlassian
Mountain View , United States - - - Full-Time

Category:

Design

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian's Automation platform seamlessly integrates into the customer's environment, streamlining complex business workflows and eliminating repetitive manual tasks. Atlassian product teams can leverage and extend the Automation Platform thereby bringing unique automation value to their customers.

Atlassian's Automation design team have ambitious plans for FY25 to shift Atlassian's automation offering towards a more advanced implementation. Automation connects the entire Atlassian platform suite as well as connected third party tools to help our customers do less repetitive work and more thoughtful creative work.

We are looking for a Senior designer to lead a set of critical projects in our business process automation stream, working end to end across the entire design process from shaping to delivery. Our teams work closely with engineering in a highly technical space, leveraging our design system and platform components, and partnering closely with product design teams on solution refinement.

We are seeking a well-rounded product designer. Superpowers in stakeholder management, platform design thinking and interaction design are highly valued. Our team includes junior designers who would benefit from your mentorship and lead designers to spar and collaborate with. The majority of our team is based in Sydney, but we are open to folks in other locations who are comfortable collaborating async.

Design Manager, Confluence Core Experiences
Atlassian
Mountain View , United States - - - Full-Time

Category:

Design

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Atlassian’s second flagship product, Confluence, is evolving into a connected knowledge workspace for all teams. As part of this evolution, we’re looking for a design leader who can look beyond the Confluence page in order to enable new kinds of collaborative work. This leader will bring a new look to our end to end experience across Confluence, unlocking a seamless experience for our customers. As a Design Manager, you will lead a team of product and content designers, while partnering with cross-functional leaders to deliver in a fast-paced environment. You’ll be responsible for the Content Lifecycle team’s experience strategy and vision, as well as the delivery of high-quality design work that delivers on business outcomes.

If you want to help define the future of Confluence, this is the team for you.

As a Design Manager, you'll:

  • Manage a team of product and content designers, helping them to do the best work of their lives

  • Lead complex, high-impact initiatives that raise the quality bar for new and existing customers

  • Partner with a range of cross-functional teams (including Engineering, Product Management, Research, Marketing, and Data Science) across our Atlassian product portfolio

  • Collaborate closely with our platform teams to deliver innovative, cohesive end-to-end experiences

  • Champion the design craft and help shape our processes, practices, and culture

  • Be a part of the growing and thriving Atlassian Design team

The ideal candidate will bring:

  • 8+ years of product design-related experience, ideally including 2+ years of management experience

  • A demonstrated passion for high-quality design and customer experiences

  • Craft expertise in interaction design, prototyping, content design, or visual design

  • Hands-on experience improving the work of those around you, as either a manager or design mentor

  • The ability to drive a user-centered design process that consistently leads to quality outcomes

  • Confidence in presenting work and getting others on board with a chosen design direction

  • A proven track record of effective collaboration with Product Management, Engineering, and other cross-functional teams

  • Strong communication, systems thinking, and cross-functional collaboration skills that you demonstrate in the way you work across multiple teams, solicit and synthesize feedback, and facilitate design discussions

Principal Data Analyst - Financial Forecasting
Atlassian
Mountain View , United States - - - Full-Time

Category:

Analytics & Data Science

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a passionate data and analytics expert who will power-up our teams to derive even more meaningful financial insights from data. Is that you?

You love working a job that can drive real changes with data. You are not fazed by the complexity and volume of data nor the dynamic sources and platforms where these datasets may reside, and understand the value this data provides when we make critical business decisions. You thrive in an environment where you are charting your own course and working on problems for which there is no clear solution; where creativity is as crucial as your ability to write code. You are someone who thrives in a high-performing team and enjoys working in a dynamic environment with plenty of opportunities to learn and develop. With strong partner engagement skills, you are able to juggle competing priorities and deliver on deadlines.

Our team is looking for someone who is passionate about data, a self-starter, highly organized, analytical and has a good eye for detail.

You will become the Principal Data Analyst on the team who not only understands the financial data at Atlassian but also knows how to use it to make that data actionable. You will be supporting the Forecasting team, as well as partnering with the Financial Modelling (Anaplan) and Data Engineering teams to enhance FP&A’s forecast models.

You love thinking about how the business can benefit from this data, and you will have access to an analytics platform (built on Amazon Web Services) to create new data assets, automate analyses and reporting, and create insightful visualisations.

Principal Engineer, Distribution at Loom
Atlassian
Mountain View , United States - - - Full-Time

Category:

Engineering

Is remote?:

Yes

Working at Atlassian

Atlassian acquired Loom to lead in remote first, asynchronous work. With Loom's async video expertise and Atlassian's team collaboration understanding, we aim to innovate and empower customers for richer collaboration. Join us on our mission to make the impossible possible.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. To help our teams work together effectively, this role is fully remote, but requires you to be located between PT and ET.

We're looking for a Principal Full Stack Software Engineer to join the Loom Distribution Engineering team. This team is responsible for working across the stack to build new distribution channels and high-quality, seamless experiences that help users discover and engage with our products. As the technical lead for this team, you will drive continued innovation and own application quality across these experiences and the backend services that power them.

In this role, you will:

  • Regularly tackle the largest and most complex problems on the team, from technical design to launch

  • Guide the technical direction and implementation of large-scale product features

  • Be a champion across the Atlassian organisation for continually raising the technical bar and evangelising a high technical standard

  • Enforce modern paradigms and help others to use GraphQL, Node.js, and React in a modern, scalable way

  • Transfer your depth of knowledge and share best engineering practices to improve engineering excellence

  • Mentor and grow the next generation of technical leaders at Atlassian

  • Partner with leads across RnD disciplines to define a compelling product and technical strategy

Principal Strategist, Growth and Market Strategy (Post Sales)
Atlassian
Mountain View , United States - - - Full-Time

Category:

Sales

Is remote?:

Yes

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

 

Your future team

The Growth and Market Strategy team develops pragmatic, customer-centric GTM strategies that are responsive to changing market dynamics and drive sustainable, profitable growth. Dedicated to continuous improvement, we harness the power of data-driven insights to uncover growth opportunities while continually optimizing our sales process and empowering our GTM teams to build rich customer experiences and increase market share. This results in effective strategies to drive decisions on what we do and don’t do to provide a sustainable, monetizable advantage in the market. We measure success by the positive impact on our profitability, market share, and customer delight.

 

Atlassian is seeking a Principal Strategist to develop our post-sales strategy. Using qualitative and quantitative methods, this role will evaluate opportunities and design initiatives that fuel P&L growth from adoption, engagement and retention of our suite of Enterprise solutions. This work will be pivotal to delivering value and delight at scale to our customers and across Atlassian, while creating outcomes that unlock the Atlassian System of Work.  

 

We are looking for a highly-capable individual contributor who will partner closely with the Post-Sales executive team and stakeholders across the organization to define critical strategy that will help set the long-term direction of the business. This individual should thrive in a fast-paced environment, evaluate challenges from multiple angles to cogently structure a plan of action, and be able to operate independently. A strong understanding of SaaS business models is ideal. 

What you'll do

  • Develop actionable GTM strategies from ideation to design, which includes conducting internal and market due diligence, utilizing relevant frameworks, and creating scalable options to achieve our fiscal year goals, and our longer term performance targets.

  • Analyze complex information using qualitative and quantitative methods to inform and drive our GTM strategy and meet/exceed our revenue targets.

  • Proactively identifies opportunities and champions novel approaches with a willingness to test and iterate new ideas to solve complex problems that positively impact Atlassian and our customers.

  • Seamless transition from high-altitude to diving deep into details to uncover insights, perform financial and market analysis, synthesis a point of view to make recommendations to executive leadership.

  • Lead multi-layered stakeholder management with significant cross-functional engagement. 

  • Influence across all levels from the front lines to C-suite through effective communication and collaboration.

  • Create trust and build relationships throughout the organization to marshal cross-functional support and resources needed to accomplish your goals.

Sales Manager - MidMarket West
Atlassian
Mountain View , United States - - - Full-Time

Category:

Sales

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities:

  • Leading and managing a team of mid-market account executives to achieve sales targets and revenue goals within the mid-market segment.

  • Developing and implementing strategic sales plans and initiatives to penetrate and expand market share in the mid-market segment.

  • Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets.

  • Setting performance goals and metrics for the sales team and monitoring their progress towards meeting these goals.

  • Recruiting, hiring, and onboarding new members of the sales team as needed to support business growth objectives.

  • Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction

  • Analyzing sales data and market trends to identify opportunities for growth and improvement.

  • Conducting regular performance evaluations and providing feedback to the sales team to drive continuous improvement.

  • Managing key client relationships and participating in high-level negotiations and discussions as needed.

  • Providing regular updates and reports on sales performance to senior management.

  • Staying informed about industry trends, competitor activities, and market dynamics within the mid-market segment.

Your Background

  • 5 years experience in Sales & 2+ years of management experience

  • Strong a track record of success

  • Experience using CRM, Pipeline Management, and Analytic tools

  • Motivated and inspired to coach, enable, and mentor selling professionals

  • You are someone who wants to challenge the traditional Sales Model and optimize sales processes.

  • You love working in a fast-paced international environment, take the initiative to get stuff done, try new things and love sharing your findings with your team.

Senior Premier Support Engineer Jira
Atlassian
Mountain View , United States - - - Full-Time

Category:

Support

Is remote?:

Yes

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

 

The Premier Support Engineer is apart of our Enterprise Support team, which is focused on providing advanced support and product expertise to our largest customers. This role is a support engineer working on our most important customer accounts and working with global Atlassian team members. You will join a growing team of specialists improving our support capabilities, capacity, and quality for our largest and most sophisticated customers.

You will be a key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

 

Are you passionate about collaborating with knowledgeable teams and about providing high-quality service to the world's largest customers? If so, this role could be perfect for you. Apply and become part of our global team of engineers practicing a follow-the-sun methodology with our other offices around the world to deliver the best support possible for our high-priority customers.

Senior Product Designer, Loom Design Systems
Atlassian
Mountain View , United States - - - Full-Time

Category:

Design

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Time Zone.

Your future team

Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 20 million users across 350,000+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter. Atlassian acquired Loom in 2023 to scale video at work everywhere.

We are seeking a Senior Product Designer to join our team and lead the development of our Design System. You will report to our Design Manager for Loom Core experiences and use Loom's "Lens Design System," to build products for our users. This is the first design systems role we are hiring for, making it an exciting opportunity to help us mature our design language. You will help shape the future of our product design, ensuring that our design language is consistent, scalable, and innovative. You will be an important driver in establishing Loom's Lens Design System within Atlassian, aiming to enhance efficiency across all areas of the design process.

What you'll do

  • Build and maintain Loom's Lens Design System in collaboration with front-end UI engineering teams. You will be the leading voice in advocating and driving decisions about our design system roadmap and outcomes.

  • Deliver style guides, patterns, styles, prototypes and components that articulate Loom's Lens Design System's vision.

  • Assess and refine our design system based on feedback and evolving user needs, ensuring it remains a living resource.

  • Work with product managers, engineers, and other designers to ensure our design system is integrated across all product experiences.

  • Mentor and level up craft across our teams in adopting and contributing to our design system, promoting a culture of collaboration and shared ownership.

  • Advocate for high-quality design and consistency in user experience across all platforms.

Lead Principal Software Engineer, Enterprise Trust
Atlassian
Mountain View , United States - - - Full-Time

Category:

Engineering

Is remote?:

Yes

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

 

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific, Mountain, or Central timezones. Your future team Our Enterprise Trust Foundations team is comprised of people with backgrounds in Engineering, Product, Data Science, and Security. We promote our enterprise customers by injecting custom capabilities into Atlassian products to address concerns to help every team succeed. We're hiring a Lead Principal Software Engineer reporting to the Head of Engineering for Enterprise Trust. You are a Software Engineer with a background in Computer Science and experience working for SasS companies. Here, you'll empower all Atlassians to build products implicitly trusted by large enterprises. This team drives important compliance programs, such as FedRAMP, HIPAA, and BYOK, and owns the common services that support these areas.

What you'll do

  • Unblock enterprise customers
  • Partner with senior engineering leadership and product teams to service important functions for all of Atlassian
  • Achieve success for Enterprise Customers by improving and customizing Atlassian's product suite
  • Identify blockers to ensure software engineering excellence (design principles and patterns, unit testing, performance engineering, best practices for security and privacy)
  • Manage BYOK (policy-based control over data access, and support for regulated industries)
Principal Application Development Engineer, Workday HCM
Atlassian
Mountain View , United States - - - Full-Time

Category:

Atlassian Corporate Engineering (ACE)

Is remote?:

Yes

As an Application Engineer in Core HR Tech, you’ll work with teams across the world, to continuously improve the technologies that power Atlassian’s People engine! You bring expertise in Application development (particularly Workday platform), are comfortable with a dynamic environment, and extremely motivated to engineering practices and operational excellence. You are enthusiastic and interested in making positive contributions to the team. Your passions include working with technology, defining and refining ways of working, and providing world class support to employees.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $205,800 - $274,400

Zone B: $185,200 - $246,900

Zone C: $170,800 - $227,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

  • Design, build, test and deploy solutions primarily utilizing tools and capabilities from third party applications such as Workday integrations and configurations, middleware such as Workato, as well as custom engineered builds as needed to deliver project outcomes

  • Utilize their deep techno functional experience in HR Technology and engineering practices to lead Core HR technology projects and support team members to solve complex and ambiguous problems

  • Own the technical evolution of Core HR systems and capabilities within People tech

  • Drive incremental improvements to team technical processes and practices

  • Responsible for the operational quality of team’s deliverables

  • Mentor and support team members

  • Collaborate with product and business teams to create and plan project and product roadmaps

  • Play an active role in defining SaaS product roadmaps, vendor QBRs, and assessment discussions. Hold vendors accountable for their operational quality and service level commitments

  • Partner with peer engineering teams to solve common problems and sharing best practices to make a positive impact across the broader organization beyond our team.

Principal Application Engineer, Marketing Technologies
Atlassian
Mountain View , United States - - - Full-Time

Category:

Engineering

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a Solutions Architect to join our IT Marketing Technology team. Our fast-moving team delivers state-of-the-art solutions to address business problems & opportunities. We are always growing, learning, and adapting, in and out of the office. We're dedicated to agile methodology. We know the importance of validating our assumptions about users and deploying various types of technologies to enable functional teams. Our bottom line is to be a truster partner for our marketing business stakeholders in delivering strategic value.

Responsibilities:

  • Build, govern and recommend technology strategy & architecture for enterprise level initiatives for Martech.

  • Participate in solution design discussions, architectural decisions, code reviews and drive agile method of delivering focusing on quality, CI/CD, and best practices.

  • Have experience building conceptual and logical architectures and procure required artifacts and documentation of such systems/landscapes, process design documents.

  • Bring experience with governance of initiatives that align with the overall enterprise architecture guidelines and principles.

  • Constantly scan and keep up with the Industry Trends in Tech.

  • Partner with broader Enterprise Architecture teams for vendor evaluation/heat maps and long term IT investment strategy.

Principal Business Value Advisor
Atlassian
Mountain View , United States - - - Full-Time

Category:

Sales

Is remote?:

Yes

We're looking for a highly talented and passionate individual as we continue to build and scale our Business Value Advisory practice. This person has the ability to rapidly develop deep insights into large, complex enterprises and help shape our customers' change agendas.

You will work directly with our direct sales organisation and channel partners on some of the most important accounts in AMER to accelerate customer decision making, improve win rates and grow deal size. You will do this through the use of tailored financial models for investment justifications and the creation of compelling C-level value articulation, delivering to key customer stakeholders and decision makers to support decisions driving long-term value for the customer.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

You will be partnering closely with Enterprise Sales, Solution Engineering, and Advisory Services teams to provide exceptional consultative support to a select number of our largest customers, while also identifying enablement and coaching opportunities to build and mature our overall value-selling framework in alignment with Enablement and Marketing teams. You will utilize your extensive knowledge and experience in consultative value discovery, industry research, and financial modeling to deliver exceptional value in customer engagements through prescriptive insights and employing best-practice methodologies.

In this role, you’ll get to:

  • BUILD

    • Be an important part of scaling the practice, which is designed to mature our engagement with our largest, most strategic customers by overlaying our sales teams with business value subject matter expertise.

    • Help evolve our practice through iteration of existing financial models which drives scalable use, and through contributing to the development of the art of value consulting in Atlassian.

  • ENGAGE

    • Work with executive-level stakeholders from our customers to create compelling, credible and defendable business cases centered on the return on investment of Atlassian’s solutions.

    • Leverage internal and external research around our customers' business drivers, market/industry trends, and Atlassian product capabilities to deliver these customised business cases to an executive audience.

  • LEAD

    • Provide thought leadership and expertise on business value at conferences and events

    • Identify, lead, and contribute to the creation and enablement of new resources and assets to support the field (best practices, value-selling support, financial models etc. )

    • Collaborate with sales enablement to establish and provide enablement training on how direct sales and channel partners can best leverage value-based content and collateral for success in their sales pursuits

You will report to the Head of Business Value & Trust at Atlassian and into the Global Solution function, collaborating with teams around the world. Travel up to 20% may be required for this role. Expect to travel ~4-5x per year to internal events like sales kickoffs and team events, of which ~1 per year could require international travel to other major geographies (ie. APAC or EMEA). Expect customer-facing travel for onsite customer meetings within your territory.

Principal ML Product Manager, Growth Platform
Atlassian
Mountain View , United States - - - Full-Time

Category:

Product Management

Is remote?:

Yes

We are looking for an experienced ML Product Manager to join our Growth Platform team. We are in the early days of development on a new platform that will dramatically improve the quality of customer messaging at Atlassian and turbocharge the growth of the business. You will join a squad of high-performing and collaborative PMs, Engineers, and Designers who have gotten initial traction and are ready to start scaling.

In this role, you will work at the intersection of Advertising, Recommendation, and Messaging Platforms, leveraging your knowledge of machine learning, experimentation methodologies, and data-driven decision-making. A strong understanding of experimentation frameworks (A/B testing, multivariate testing, etc.) is essential, and direct experience with ML ranking systems is highly preferred.

You will partner closely with engineering and data science teams to build features and drive innovation across our platform, ensuring we deliver personalized, impactful messaging to our customers at scale.

If you are passionate about leveraging user-centric approaches to drive product adoption and growth, we would love to hear from you.

This role will report into the Head of Product - Growth Platform.

  • Drive the product vision and roadmap for the messaging platform

  • Collaborate with cross-functional teams (engineering, design, data science) to execute on the roadmap

  • Leverage data and experimentation to continuously improve product performance

  • Lead efforts to integrate ML ranking systems for more personalized customer experiences

  • Monitor and analyze key product metrics to identify opportunities for improvement

Principal Product Manager, Growth
Atlassian
Mountain View , United States - - - Full-Time

Category:

Product Management

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Growth team at Atlassian is the key to accelerating Atlassian's revenue growth by helping customers discover our products, showing how we can help solve their biggest team challenges, and removing the friction to purchase. Atlassian has 250k+ customers and serves users from a variety of industries, spanning Healthcare to Technology. The Growth team is a horizontal team, working across Atlassian's product suite, to inflect growth trajectories of our business.

We're hiring a Principal Product Manager to help us land & expand customers through free to paid conversion and our Land + Cross-flow motions, reporting to the Head of Product for Land & Expand. Join us as we unleash the power of teams all over the world!

What you'll do

  • Identifying strategies to attract and convert new customers to Atlassian across our flagship products

  • Play a lead role in supporting other Product Managers across defining strategy, delivery of outcomes and improving of craft

  • Drive data literacy. You know how to use data to make better decisions without getting stuck in analysis paralysis.

  • Maintain a customer-centric approach, focusing on the impact across our existing customer base and exploring opportunities to reach new customers.

  • Succeed in a matrixed and experimentation-driven culture, with an emphasis on rapid iterations, testing and learning

Principal Product Manager, Platform Strategy & Integrations
Atlassian
Mountain View , United States - - - Full-Time

Category:

Product Management

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Teamwork Platform (TWP) team is is passionate about creating unique, sustainable customer value through experiences that differentiate and make Atlassian greater than the sum of its parts. We offer capabilities that enable teams to collaborate + work to stay in-sync and connected, across all the tools our customers love.

As a Principal Product Manager driving our Platform Strategy and Integration Experiences, you will help our customers get their best work done across all their tools - Atlassian and external apps. You will also make it easy for Admins to install, configure and maintain this toolset.

We able to consider candidates who are based in Australia, New Zealand or the West Coast of the United States of America for this role.

Responsibilities:

  • Use your product and platform expertise to independently deep dive into complex and ambiguous topics, uncover opportunities, and solve impactful problems

  • Work with Enterprise customers directly to understand their needs and build use cases

  • Partner with internal product managers and teams to collate those customer requirements and pain points

  • Define big visions, weave market and customer needs into tight narratives, and work across Atlassian to execute

  • Influence, manage and work across the organization - from customers, to developers, and senior executives

  • Dive into complex problems and use cases around automation platform, integrations and analytics

  • You will report to a Head of Product

Principal Program Manager, Work Management for All
Atlassian
Mountain View , United States - - - Full-Time

Category:

Program Management

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a Principal Program Manager on our Market Delivery program management team, you will be leading some of our biggest, most complex and impactful delivery efforts, including new product and/or complex feature launches, integrations and more, across our suite of products (including Confluence, Trello and Loom). Partnering closely with product management, Engineering, Design, Marketing, sales and other functions, you will lead the planning, organization, tracking and ultimately delivery efforts, ensuring we deliver our best new capabilities to our customers on time, with quality.

As such, you provide unique perspective and insights across every aspect of our internal tools, processes, rituals and pursue opportunities to deliver with more predictability, speed and quality at every turn. This is an incredible opportunity to have a great, unique, strategic as well as tactical impact on the work we deliver and HOW we deliver it.

In this role you will:

  • Be a leader in your space, partner with product management, design, engineering, and other cross functional teams to reliably deliver programs and our most complex features and capabilities to customers

  • Drive definition, success criteria and delivery plans for programs and drive clarity on achievable outcomes, collaborating with senior leaders to ensure impact is achieved for top-level goals.

  • Identify risks and dependencies; ensure mitigations are in place, ensuring alignment and effective collaboration across all functional leads and stakeholders, and across departments.

  • Identify improvement opportunities and work with cross-craft leaders to drive sustained improvements and clock-speed across your delivery area.

  • Influence, from team members up to senior leaders as needed to drive positive impact, by developing insights, proactively identifying problems and presenting recommendations focused on establishing greater predictability, accelerating delivery while maintaining the highest levels of quality.

  • Drive the implementation of those recommendations where appropriate, always seeking to measure and understand their impact, and relentlessly iterating to achieve greater/faster outcomes.

  • Communicate effectively and efficiently, able to synthesize complex program information, making it actionable for team members and senior leaders alike.

  • Innovate and improve with new ways of working, actively share my work and knowledge to benefit work done across groups, hence helping Atlassian grow and improve.

Principal Technical Program Manager, Identity
Atlassian
Mountain View , United States - - - Full-Time

Category:

Engineering

Is remote?:

Yes

About The Team

The Identity team is building and delivering a platform and solutions enabling Atlassian’s customers and partners to access the resources and content they are authorized to across all Atlassian products. As a member of this team you will be responsible for one or more of the critical components, customer scenarios and/or programs.

As a member of the TPM team, you will also shape the emerging TPM craft. You will demonstrate strong technical depth, and shape product strategy and drive its execution in close collaboration with stakeholders across numerous crafts and product areas.

What You’ll Do

  • Analyze the state of your platform and product components, business objectives, customer needs, product adoption inhibitors, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components.

  • Translate the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.

  • Drive the execution of the articulated roadmap. This will likely require scoping and execution of numerous programs, some of which you will shepherd yourself, as well as others that will be led by your colleagues.

  • Manage complex dependencies and projects with a broad scope across the company.

  • Drive adoption/usage of your platform across Atlassian products.

  • When appropriate, contribute to the definition of the strategy and roadmap of the Identity area overall, help scope and drive the Identity-wide programs.

  • While this list highlights the most common responsibilities, I want to emphasize the importance of the sense of ownership that you will have for your components of the platform and product, programs, customer scenarios. This means that you will need to proactively identify any inhibitors, issues or opportunities, and proactively address them yourself or find the right owners to do so. The bottom line is that you are a true owner of your area and the buck stops with you.

Senior Engineering Manager -- Teamwork Knowledge Graph AI
Atlassian
Mountain View , United States - - - Full-Time

Category:

Engineering

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a senior engineering manager to join the Teamwork Graph team and lead a group of talented engineers who are responsible for helping build and deploy the knowledge graph of how teams work together. The graph enables various Atlassian products to work together more effectively.  Checkout this clip from the recent founder keynote for more details. You will work closely with the Teamwork Platform leadership team to define and execute the vision and strategy for data architecture, indexing, and various APIs using AI models as applicable. You will also collaborate with the federated product teams and other central orgs to integrate the Teamwork knowledge deeply in various products such as Search, Jira, Confluence, and many upcoming ones. The graph will also be a key input to Atlassian Intelligence and AI powered products.

Responsibilities:

  • Process and structure large amounts of graph data to power applications across Atlassian

  • Experienced at designing great APIs

  • Mentor and coach your team members on best practices, code quality, design patterns, testing, debugging, and documentation.

  • Hire, onboard, and retain top talent for your team and foster a culture of innovation, collaboration, and excellence.

  • Communicate effectively with internal and external partners, present technical concepts and results clearly and concisely, and solicit feedback and input from various stakeholders.

  • Creative use of generative AI and ML to process, structure, and reason over large amounts of data to power intelligent products

Experience:

  • 5+ years of experience managing engineering  teams running core services at scale

  • Experience building and scaling business applications and systems  using large amounts of data

  • Ability to communicate and explain data science concepts to diverse audiences, craft a compelling story

  • Build generalizable platforms with a keen eye on empowering applications in product

  • Agile development mindset, appreciating the benefit of  iteration and improvement

  • Experience working with LLMs and RAG a bonus

Senior Engineering Manager, Loom Distribution
Atlassian
Mountain View , United States - - - Full-Time

Category:

Engineering

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

We're searching for a Senior Engineering Manager to join the Loom Distribution Engineering team. You'll be reporting to our Head of Distribution Engineering. This team is responsible for working across the stack to build new distribution channels and high-quality, seamless experiences that help users discover and engage with our products. Leading this team, you will drive continued innovation and own application quality across these experiences and the backend services that power them.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $205,800 - $274,400

Zone B: $185,200 - $246,900

Zone C: $170,800 - $227,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

In this role, you will:

  • Manage a team of technical leads and engineers, fostering their growth and inspiring innovation and operational excellence

  • Own the delivery of new product and systems initiatives

  • Collaborate in technical & architectural discussions, provide direction, and drive decision-making

  • Build an open, trusting, operationally mature culture

  • Be the engineering voice in our quarterly planning process, driving the team technical strategy and collaborating on our product strategy

  • Participate in hiring, planning, and budgeting exercises

Senior Engineering Manager, Platform
Atlassian
Mountain View , United States - - - Unknown

Category:

Engineering

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

 

To help our teams work together effectively, this role is fully remote, but requires you to be located in a US Time Zone.

 

We're searching for a Senior Engineering Manager to join Atlassian.

 

As a Senior Engineering Manager, you'll be a technical leader and people manager, responsible for guiding the team to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team.

 

You will manage a group of 10-18 engineers on a Backend Software Engineering Team and work closely with your design and product management counterparts to build user journeys that unleash the potential of our future customers.

 

Your Future Team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

 

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

 

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

  • Inspire innovation and operational excellence

  • Own the delivery of critical projects in a microservices environment

  • Be the engineering voice in our quarterly planning process

  • Build an open, trusting, operationally mature culture

  • Participate in hiring planning and other budgeting exercises

  • Collaborate in technical/architectural discussions, provide direction and drive decision-making

Senior Machine Learning Engineer
Atlassian
Mountain View , United States - - - Full-Time

Category:

Engineering

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your Future Team - DevAI

Atlassian’s journey began with Jira, a tool designed to help developers track bugs and manage their work. Over the years, Atlassian has expanded its suite of productivity tools, yet developers remain at the heart of our focus. We are revitalizing our product lineup to better serve this core audience. Atlassian's ecosystem uniquely positions us to enhance every step of the developers’ productivity cycle. Central to this effort is the creation of a new DevAI pillar, aimed at deeply integrating AI to redefine developer experiences. This includes everything from a daily-use “developer dash” to AI-driven code reviews and autonomous code generation to complete tasks. Our vision is to transform software development, and we have ambitious plans to achieve this.

What You’ll Do

As part of our team, you will play a crucial role in innovating the core intelligence solutions within our DevAI products. Your responsibilities will include (but not limited to) LLM integration, prompt engineering, and developing end-to-end AI features using cutting-edge technologies. You will collaborate closely with a diverse and highly skilled group of scientists and software engineers within our team, as well as with multiple partner teams across the company. Together, we are committed to delivering Atlassian’s world-class developer AI products that will shape the future of software development.

General Responsibilities: These are ongoing or overarching tasks that guide the strategic and collaborative aspects of the role:

  • Problem Solving: Identify complex challenges and provide creative solutions to advance the capabilities and functionalities of the products.

  • Collaboration: Work with cross-functional teams, including data scientists and software engineers. Build and maintain sustainable partnerships with team members from various technical backgrounds.

  • Communication: Communicate technical details effectively to the team and engage in technical discussions to contribute ideas and solutions.

  • Continuous Learning: Stay updated with the latest research and advancements in machine learning, AI, and relevant technology applications. Apply cutting-edge knowledge and techniques to enhance product innovation and effectiveness.

Daily Responsibilities: These tasks are more routine or technical, involving hands-on activities that need to be performed regularly:

  • Design and Development: Design LLM based methodology and algorithms tailored to specific product needs.

  • Data Handling: Perform data preprocessing and feature engineering to improve product inputs and performance.

  • Evaluation: Conduct experiments to evaluate the performance of products and use a variety of metrics and testing methods to ensure the solutions meet design specifications.

  • Implementation and Optimization: Implement and optimize machine learning pipelines.

  • Monitoring and Maintenance the deployed intelligence solutions to ensure they continue to perform accurately and efficiently.

Senior Manager, CSS Program Management
Atlassian
Mountain View , United States - - - Full-Time

Category:

Enterprise Business Services

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We're looking for an experienced senior manager to lead a team charged with delivering outcomes to Customer Support Services (CSS). This role is part of the Business Transformation Delivery team. The portfolio of work expands mergers and acquisitions, product launches, key business initiatives, and innovative internal ideas.

This role combines breadth (solving varied problems), depth (ensuring outcomes), people (mentoring and managing a team), and functional ownership (maturing delivery processes). If you're exhilarated by complex problem-solving and passionate about growing people, then this is the role for you!

Your team will include senior program managers. You'll partner heavily with an analytics team, development teams, and other key business partners to deliver cross-functional outcomes.

You are accountable for:

  • Establishing a highly effective process to gather and prioritize problem statements from across the business.

  • Getting commitment from senior stakeholders on the collective priorities, scope, and goals for the portfolio of work.

  • Ensuring that the initiatives and programs deliver the outcome needed by the business.

  • Mitigate risk and manage dependencies, both present and forward-looking.

  • Managing and mentoring a team of Program Managers to meet or exceed expectations of their role.

  • Providing continual feedback to leadership and peers on improvement areas in the business, processes, and teams

  • Lead key initiatives that are impactful to the scale of the business and team.

More about you

You're highly motivated to deliver outcomes and can navigate a high-speed, high-complexity, matrixed environment. You know how to extract business requirements from senior leaders.

You understand the direction of the business, you create a culture of psychological safety that will allow the team to bring their whole selves to work, and you can provide guidance to the team and others to drive the desired outcomes.

You're a life-long learner. You continually develop your own skills and can get up to speed quickly in any new area of the business. You have a growth mentality and develop this approach in your team. You set the example in your work ethic and rigor for understanding the why and delivering the right solution.

You maintain positivity for yourself and your team, even in the face of adversity and setbacks. Failures are opportunities to learn and build resilience.

On your first day, we'll expect you to have:

  • 10+ years delivering successful transformations affecting large, complex, customer-facing systems, processes, and people.

  • 5+ years of Experience leading a distributed team.

  • Experience in agile project management environments, preferably with formal training and certifications.

  • Demonstrable ability to drive a cross-functional team to execute against a strategy.

  • Exceptional behavioral assessment capability, comfort in providing feedback, and heightened self-awareness and emotional intelligence.

More about our team

We're direct, focused, and demand excellence, but there's laughter in every meeting because we thoroughly enjoy the work we do. We're constantly growing, learning, adapting, and trying new approaches. Food and coffee are a few of our favorite things!

Senior Manager, Sales Systems & Operations
Atlassian
Mountain View , United States - - - Full-Time

Category:

Other

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Sr. Manager, Sales Systems & Operations is a leadership role in our Sales Strategy & Operations organization. This person works with leaders and stakeholders in Sales, Marketing, Customer Success and other cross-functional teams across Atlassian to understand business needs, drive prioritization and support the implementation of projects/programs. This role is accountable for end-to-end project lifecycle support, from requirements gathering through to post-release support, and everything in between. Your team plays an integral role in developing and ensuring the successful delivery of our Sales project portfolio, but also supports the day-to-day operations for sales systems - triaging field sales issues and questions, and generally keeping the lights on for our sales teams.

Atlassian is a dynamic, fast-changing, high-growth environment, and our Sales Systems & Operations team plays a critical role in supporting that growth. We are looking for an equally dynamic leader to help lead the team and support the continued evolution of our enterprise sales model.

What you’ll do

  • Work with business stakeholders and leadership in Sales to understand business objectives, needs and priorities, and develop and maintain a roadmap of projects and programs aligned to these goals.

  • Drive programs and initiatives that streamline and improve our sellers QTC experience.

  • You will support the NPI (new product introduction) process, including M&A projects, to ensure successful operationalization of new offers across lead-to-cash and support processes.

  • Support end-to-end project/program management for CRM and related sales-systems initiatives. As a hands-on leader, you will manage a team of business analysts and product owners who will support or execute prioritized projects. You will ensure the business value of your projects are quantified and that measurable success metrics have been defined. You will drive clarity of requirements and will ask lots of “why” questions to validate business impact of what gets implemented and to ensure that the solution will stand the test of time.

  • Assess the business impact of projects and required investment, and drive the prioritization of initiatives to realize the best returns.

  • You will partner closely with our technology teams to design best-in-class solutions, and will have ultimate accountability for the successful delivery of projects in our portfolio, including change management and enablement activities for our field teams.

  • You will work closely with our different selling teams to identify ways to drive improvements into their work flows and optimize the experience to their unique seller objects

  • You will be a trusted advisor to the business - helping guide our sales organization to best-in-class sales practices.

  • Provide guidance, mentorship, and development opportunities for team members, while fostering a collaborative and high-performing team culture.

Senior Premier Support Engineer Jira
Atlassian
Mountain View , United States - - - Full-Time

Category:

Support

Is remote?:

Yes

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

 

The Premier Support Engineer is apart of our Enterprise Support team, which is focused on providing advanced support and product expertise to our largest customers. This role is a support engineer working on our most important customer accounts and working with global Atlassian team members. You will join a growing team of specialists improving our support capabilities, capacity, and quality for our largest and most sophisticated customers.

You will be a key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

 

Are you passionate about collaborating with knowledgeable teams and about providing high-quality service to the world's largest customers? If so, this role could be perfect for you. Apply and become part of our global team of engineers practicing a follow-the-sun methodology with our other offices around the world to deliver the best support possible for our high-priority customers.

Senior Principal Engineer - Enterprise Architect - Observability
Atlassian
Mountain View , United States - - - Full-Time

Category:

Site Reliability Engineering

Is remote?:

Yes

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

  • Design, architect, and implement monitoring and observability solutions for complex software applications and infrastructure.

  • Evaluate and select appropriate monitoring tools and technologies based on project requirements and industry trends.

  • Conduct performance analysis, capacity planning, and troubleshooting to identify and address performance bottlenecks and reliability issues.

  • Collaborate with cross-functional teams to gather requirements and define monitoring strategies.

  • Develop monitoring frameworks, dashboards, and alerting systems to ensure critical systems' reliability, performance, and availability.

  • Implement best practices for log management, metrics collection, and distributed tracing to gain deep insights into system behavior and performance.

  • Mentor and provide guidance to junior team members on monitoring best practices and methodologies

  • Stay up-to-date with emerging technologies and industry trends in observability, monitoring, and devOps practices.

Senior Principal Software Engineer, Growth
Atlassian
Mountain View , United States - - - Full-Time

Category:

Engineering

Is remote?:

Yes

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

 

Your future team

The Growth team drives Atlassian forward by improving customer experiences by driving the top of funnel traffic into Atlassian products. The team is comprised of people with backgrounds in multiple languages, stacks, and business types - creating a highly diverse team. We use data heavily to run experiments across all of Atlassian's core products to make and show the benefits of our paid tiers as well as removing friction from flows for our users

What you'll do

  • Combine product, business, customers, and deep engineering knowledge to help the team build simple solutions to complicated problems

  • Ensure that excellent operational and engineering health is maintained across our systems and experiments

  • Introduce and improve adoption of new technologies and experimentation best practices from across the industry

  • Work with architects across Atlassian to align technical strategies and understand the needs of our platform consumers.

  • Partner with leadership, stakeholders, cross-functional teams to connect technical approach with business needs and strategic direction

Senior Prinicipal Engineer
Atlassian
Mountain View , United States - - - Full-Time

Category:

Engineering

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a senior principal engineer to join the Teamwork Graph team and lead a group of talented engineers who are responsible for helping build and deploy the knowledge graph of how teams work together. The graph enables various Atlassian products to work together more effectively.  Checkout this clip from the recent founder keynote for more details. You will work closely with the Teamwork Platform leadership team to define and execute the vision and strategy for data architecture, indexing, and various APIs using AI models as applicable. You will also collaborate with the federated product teams and other central orgs to integrate the Teamwork knowledge deeply in various products such as Search, Jira, Confluence, and many upcoming ones. The graph will also be a key input to Atlassian Intelligence and AI powered products.

Responsibilities:

  • Process and structure large amounts of graph data to power applications across Atlassian

  • Build great APIs

  • Creative use of generative AI and ML to process, structure, and reason over large amounts of data to power intelligent products

  • Mentor and coach your team members on best practices, code quality, design patterns, testing, debugging, and documentation.

  • Communicate effectively with internal and external partners, present technical concepts and results clearly and concisely, and solicit feedback and input from various stakeholders.

Experience:

  • 10+ years of experience building and scaling business applications and systems  using large amounts of data

  • Built generalizable platforms with a keen eye on empowering applications in product

  • Agile development mindset, appreciating the benefit of iteration and improvement

  • Experience working with LLMs and RAG a bonus

Senior Privacy Counsel - Incident response
Atlassian
Mountain View , United States - - - Full-Time

Category:

Legal

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together, you will be located in North America.

Your future team

We're looking for a Senior Privacy & Product Counsel - Incidents, reporting to the Director of Privacy - Incident Response. You'll join our Legal Incidents Team, a global team comprised of experienced privacy professionals with a background in incident management. We provide follow the sun support to the business in the event of an incident, ensuring that Atlassian is managing its legal obligations and living up to our values.

What you'll do

  • Partner with business teams to investigate and manage legal obligations arising during incidents.

  • Offer compliant business-focused solutions, balancing risk and Atlassian's values when making recommendations.

  • Identify areas for improvement in our incident response capability, and work with partner teams to uplift our processes and tooling.

  • Review and advise on external communications, including customer notices, during incidents.

  • Build relationships which strengthen the connection between legal and partner teams.

Senior Security Response Engineering Manager
Atlassian
Mountain View , United States - - - Full-Time

Category:

Engineering

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you’ll do

As a manager of our Security Response Engineering team, you will play a key role in scaling and managing the operational security functions in Atlassian. Reporting to the Head of Detection and Response, you will lead a team of technical professionals, collaborate across global teams, and work closely with cross-functional stakeholders. The ideal candidate will bring a strong background in operational security functions, automation engineering, leadership, and a proven track record of managing security teams.

  • Your responsibilities will include managing a team of security automation engineers, who support our Detections and Response function by building solutions to scale team processes, expand Detection and Response platform functionality, and enhance reliability of team capabilities.

  • You have an interest in working with colleagues to understand our operational processes and platforms to design solutions to scale our capabilities.

  • The use of machine learning and AI is critical to continued growth and scalability of our program and your experience and expertise in both of those areas will help set the team up for success.

  • We build many of our own tools, so having an strong background in software development is essential.

Your background

  • 3+ years working in security

  • 2+ years managing global team(s)

  • Experience working with Security Detection and Response functions

  • Experience in developing in and for public cloud environments

  • Experience developing automation in Python, Go, or Rust

  • Hands-on, proven experience developing and refining machine learning and AI models within security context

  • Experience using Security Orchestration, Automation, and Response (SOAR) platforms

  • Experience using common Detection and Response tools and platforms

  • Experience leading projects from start to finish and mentoring other security practitioners


It's great, but not required, if you have:

  • Published contributions to the security community

  • Presentation experience at industry events

  • Experience working with compliance, privacy, IT, networking, or related functions

Responsibilities

  1. Security Automation Leadership: Collaborate to execute and drive aspects of the Detection and Response Strategy, driving the development automation and tooling to scale team operations.

  2. Machine Learning & AI Expertise: Work with stakeholders and guide your team developing, publishing, and refining machine learning & AI based model tooling.

  3. Team Management: Lead and mentor a team of technical professionals, fostering a culture of security and collaboration through clear communication and vision.

  4. Operational Oversight: Implement and enforce standards, policies, and procedures for effective detection and response capabilities.

  5. Leadership Development: Mentor and develop security practitioners, contributing to large-scale security projects and ensuring successful implementation.

Senior Software Engineer, Loom Media & Intelligence
Atlassian
Mountain View , United States - - - Full-Time

Category:

Engineering

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Loom is the video communication platform for async work that helps companies communicate better at scale. The Media & Intelligence Team lives at the heart of Loom's product development, providing a set of libraries, services, platforms, and APIs used across our systems to power recording, playback, editing, and advanced AI features.

We are looking for a senior software engineer to contribute to our media systems. You will report to the Senior EM of this team and collaborate with broad cross functional teams. This role can be remote or work from one of Atlassian's US offices.

What you'll do

  • Build the server-side and client-side infrastructure that enables engineering teams to build world-class video messaging products.

  • Design and implement media features that delight our users and differentiate Loom’s products and services from our competitors.

  • Uphold a high standard of engineering excellence because the performance and reliability of media infrastructure directly impact our product experience, hence the perception of Loom’s overall brand.

  • Diagnose and improve the quality of the end-to-end video experience. Optimize our media pipelines to be performant across all the platforms.

  • Display strong ownership and influence over the team's roadmap.

Site Reliability Engineer
Atlassian
Mountain View , United States - - - Full-Time

Category:

Engineering

Is remote?:

Yes

Love staying ahead of the growth curve and experimenting with new software and environments? Get on board as an Atlassian Site Reliability Engineer.

As a Site Reliability Engineer (SRE) you will actively work to improve the performance and reliability of services as well as address root causes of incidents and reduce incident rates

You will deep dive into the services we support and own the problem and the corresponding solution, as well as automating away repetitive work.

You'll also respond to pings, pages, and alerts to investigate issues in our systems that you can really sink your teeth into.

The best person for this role is someone who has a collaborative spirit - in our world, it’s not about being a hero and having all the answers, it’s about sometimes saying "I don't know" and working on finding solutions rather than starting with an assumption.

The team needs someone who can ask questions, learn from others and turn chaos into order. You will serve in an on-call weekly rotation to make sure our products meet established SLAs.

This role would be a great fit for someone with creative and innovative problem solving skills with a willingness to take responsibility for the code you write all the way to production. You will develop and implement solutions that operate at scale - seeing your own technology efforts directly improve the reliability of our services. Our teams are empowered and expected to improve our products to truly deliver a reliable experience to customers. You will own development efforts in each and every sprint from planning to delivery to realise this goal and collaborate with different team members to review code.

One thing we promise: you’ll never be bored.

Strategic Partner Manager- US Public Sector
Atlassian
Mountain View , United States - - - Full-Time

Category:

Sales

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for an experienced Partner Manager for a role covering strategic SI partners in the Public Sector. This role reports directly to the Head of Public Sector Channel, and will be responsible for growing incremental, measurable revenue within the Public Sector territory, across a diverse range of enterprise solutions built on the Atlassian Platform.

We are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, dynamic software business with over 300,000 paying customers, and millions of users around the globe. Many of these organizations acquire Atlassian tools through our network of partners - including a growing number of Global and Federal System Integrators (SIs).

In this role, you will be responsible for partner engagement and go-to-market efforts, developing a robust pipeline of joint opportunities with some of our largest customer agencies. Using your experience and leadership skills, you will deliver successful outcomes against our channel targets.

The Pubic Sector team is helping to expand the footprint of Atlassian in key markets and industries, with a specific focus on our Public Sector customer segment. Since you will be working with a Strategic partner across a diverse range of solution areas, you will need a broad understanding of enterprise software channel business including channel sales, BD/capture, channel strategy and market development. Most importantly, you will work closely with teams across Atlassian - including sales, marketing, product development and others - to build success.

Strategic Partner Manager- US Public Sector role will work closely with the Atlassian leadership team - both channel & sales - to lead the strategy and ongoing improvement of our channel sales model and build a comprehensive approach to engaging with leading SI partners to accelerate our channel growth trajectory through the motions of our partner-facing functions.

In this role, you'll get to:

  • Assist in planning and executing the vision of the Public Sector organization

  • Manage and develop a growth model working closely with our Channel leadership

  • Create and present a resourcing plan for a dedicated organizational structure

  • Team with our Sales and Solution Specialists on optimizing the co-selling motion

  • Develop demand generation strategies across different product and solution areas

  • Continuously evaluate different partnership and go-to-market models, unique to each solution area

  • Align with counterparts in the Global Alliances, Channel field and program organizations to build and deliver a coordinated engagement model

  • Collaborate with cross-functional teams, including Product, Marketing, Analytics, Finance, and others

  • “Be the change you seek” and demonstrate leadership while helping Atlassian to continuously improve our ability to better serve our customers and partners

  • Monitor, measure, and assess how your critical initiatives and investments are delivering results for the company

Talent Brand Consultant
Atlassian
Mountain View , United States - - - Full-Time

Category:

Marketing

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Sitting within the Talent Acquisition team, the Atlassian Talent Brand team develops and implements data-driven, integrated marketing solutions (content, media, events, partnerships), to build Atlassian’s reputation; to attract and ultimately help convert a potential candidate into an Atlassian. The team is responsible for all external candidate points of connection across events and partnerships, recruitment & media platforms (e.g. Linkedin and Glassdoor), as well as owned platforms like the career site and candidate resource hub. Additionally, the Talent Brand team closely partners with other key stakeholders of the candidate lifecycle and experience process including , TA Delivery, TA Enablement, Early Careers, Brand and Comms.

The Talent Brand Consultant is responsible for spearheading brand transformation work - i.e. bodies of work that unlock and optimize the capabilities of the rest of the Talent Brand team. There will be a focus on Talent Brand metrics, unlocking best practices and new partnerships/initiatives. We are looking someone which a strong foundation of Talent Brand work while having the aptitude towards analytics, process and measured success

Responsibilities:

  • Build a phased approach to talent brand metrics based on a) the capabilities and priorities of the Talent Brand team b) TA and other related team OKRS and c) existing enablement/tech tools

  • Build pilot business case/pilot programs to test how we can continue to elevate our metrics of success.

  • Deep dive into current processes and practices (such our CRM/Talent Engagement process) and identify areas of opportunities across cross-functional partnerships; build solutions grounded on efficiency and candidate engagement and drive adoption/advocacy of solution

  • Build strong cross-functional partnerships across TA, People/Talent, Brand and Comms - strive to understand the priorities of these stakeholders in order to drive relevancy and advocacy of the brand transformation work underway

About You:

  • Strong background in Talent Brand/Recruitment Marketing/Employer Brand work with a keen affinity towards analytics

  • Has some experience in process-building initiatives

  • Strong communication, strategic influence capabilities and partnership skills – consistent communications and follow through is essential for success

  • Ability to partner and influence cross-functional groups like Marketing, TA Delivery and Enablement teams

Talent Brand Partner Manager
Atlassian
Mountain View , United States - - - Full-Time

Category:

Marketing

Is remote?:

Yes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This role will ideally be based in Pacific or Central Daylight Time.

About Talent Brand

Our Talent Brand team is a small but mighty one. An enthusiastic, close-knit, global team – with diverse backgrounds across marketing, branding, event management, and communications – we are a high performing group, responsible for developing measurable and highly impactful marketing solutions across key stages of the talent lifecycle.

As a Talent Brand Partner Manager reporting to the Global Leader - Talent Brand, you will partner closely with your talent brand teammates, external vendors, and internal cross-functional teams to forge successful partnerships that will help build Atlassian’s reputation as a world-class technology company, ultimately attracting and engaging top talent. This new role will focus on insights and analytics, industry benchmarking and competitive intelligence, to build data-led strategies that optimise our platform solutions, through close partnerships with our vendors.

In this role you will:

  • Build and maintain strategic partnerships with vendors, industry associations, and internal cross-functional teams and stakeholders.

  • Conduct research on the competitive landscape to make informed data-led strategies around the platforms and partnerships.

  • Establish rubrics and rhythms to manage partners, driving product utilisation and performance, monitoring and analysing metrics of success, reporting insights and making recommendations on how we can continuously improve.

  • Evaluate and assess existing partnerships to determine ongoing alignment to our team, hiring and business priorities.

  • Building multi-channel content strategies and managing content development to optimise our solutions and drive relevant impact.

  • Collaborate with our global Talent Brand team to ensure scalability of our solutions, whilst appreciating and adapting for local market nuances.

  • Be connected to changes and innovations in the employer branding landscape, and cascade learnings and opportunities with team mates.

  • Persuade, influence and negotiate to secure beneficial terms and arrangements with our partners.

  • Be supported with a robust onboarding plan to ensure your success from Day 1.

  • Have the opportunity to make an impact, innovate, and shape the success of this net-new role alongside your manager.

  • Join a team of enthusiastic and high performing marketers who are extremely proud of the work we drive, the partnerships we forge, and our strong team culture!