It & Helpdesk Statistics / Addons
It & Helpdesk Addons / Statistics
Top Selling Addons
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Jira Misc Workflow Extensions (JMWE)
by Appfire
Powerful, all-in-one Jira automation app to customize and expand your workflows
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Scroll Viewport for Confluence
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk
Exalate Connector for Jira, Issue Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
vLinks - Easy Issue Linking
by DC Factory
Create semantic structures the easy way. Easy issue picker and issue link creator via a custom field
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
Backbone Issue Sync for Jira
by K15t
Jira to Jira integration - sync Jira issues across multiple Jira instances
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
Mobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
JEditor - Rich Text Editor for Jira
by Bobronix
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Revyz Data Manager for Jira (Backup, Restore, Sandbox)
by Revyz
Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets
Elements Copy & Sync - clone Jira issues
by Elements
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
Agile Tools & Filters for Jira Software
by eXtensi
Manage complex Backlogs and Agile Boards with simple filters and advanced planning tools
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Intercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira issue management
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
Atlas CRM - Customers and Sales in Jira
Gain customer insight with the #1 CRM in Jira. Relate issues in Jira to your customer information and sales in Atlas CRM for Jira
Asset Management for Jira - IT Assets & License Manager
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Intune or Kandji
Queues for Jira & JSM
by Deviniti
Organize issues from many projects into a single view. Improve ticket resolution time and gain customers' trust
Actions for Jira Service Management
by Deviniti
Allow customers to edit their service requests on the Customer Portal
User Switcher for Confluence
Quickly switch among users without typing their passwords or logging out, just like su or sudo commands
Rewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction
Theme Extension for Jira Service Management
by Hexygen Inc.
Create a Customer Portal in Jira Service Management that reflects your brand
External Data for Jira Fields
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
SLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
My Requests Extension for Jira Service Management
by Hexygen Inc.
Organize My Requests page to find, filter and manage customer requests with ease
Identity Governance (IGA) for Jira (Okta, Azure AD & GSuite)
by Multiplier
Enable self-service access requests, streamline user access reviews, and automate user onboarding and offboarding in JSM
Advanced Microsoft Teams Connector for Confluence
Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration
Exporter - Export Issues to Excel CSV PDF
by Deiser
Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues
Links Hierarchy - Track Agile hierarchies' progress & status
Full traceability for any type of dependencies with progress roll-up, time in status and analytics at scale
Issue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
Mobile for Jira
An enterprise Jira mobile solution that supports 3rd party apps' integration, suitable for Android & iOS devices
Customer Satisfaction Survey for Jira
"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Outlook Email for Jira (Integration, Templates, Automation)
Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more
Rewind Backups for Confluence
by Rewind
Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations
Extended Schemes for Jira
by Develocenter
Control visibility of Priorities, Resolutions and Link Types
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
Revyz Data Manager for Confluence
by Revyz
Secure Confluence Cloud data with automated backup & granular recovery of your data
Comala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
Feature Bundle – Boost Customers UX on portal
⭐️ Offload agents by allowing customers to do more. Customize a customer portal to a self-service and focus on ticket resolution
Issue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
Easy Issue Templates for Jira
by AppLiger
Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
Q Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
User Management - License & User Deactivator for Jira
User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Questions & Answers
by EliteSoft
Sharing knowledge and connecting people through questions and answers
Traffic-Lights for Jira
Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention
Smart Forms for Jira (+ Embeddable in Confluence)
by SaaSJet
📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud
by JiBrok
Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features
Charts and Reports for Jira Service Management
by view26 GmbH
Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal
WeCom (WeChat Work) for Jira Service Management
by DragonSoft
WeCom (WeChat Work) Connector for Jira Service Management
HelpDesk+ AI-Powered Slack Support
by Appfire
Powerful two-way Slack and Jira Service Management integration that bridges the gap petween Jira and your communication platform
STAGIL Assets (Advanced links management & Data model)
Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Group Sign-Off: parallel Multi-Approvals
Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Koji – Chatbot powered by Generative AI
by Konverso
Automate customer support across channels with Konverso powered by Generative AI
Ultimate Customizer for Jira Service Management
by aety aps
Make your Service Desk even better! Customize your Service Desk to improve costumer experience and meet service requirements
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
User Management - License & User Deactivator for Confluence
User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses
Translation for Jira Service Management
by Deviniti
The ultimate tool for multilingual customer support in Jira Service Management
Atlas CRM - Customers in Confluence
Integrate and manage your customer information, sales and related pages in Confluence with Atlas CRM for Confluence
ChatGPT for Confluence AI Chat
by eesel
Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question
Azure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets
Snipe-IT for Jira (Asset Management, IT Assets, ITSM)
A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields
Approval Path for Jira
Elevate Your Jira Approvals Beyond Built-in Limitations
SLA Time and Report for Jira (Define & Track SLA goals)
by SaaSJet
🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team
Work Management for Jira
Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects
Microsoft Teams Integration+ for Jira
by Appfire
Two-way enterprise integration for Microsoft Teams and Jira
Octo - Component version, Subcomponents and Sync for Jira
by Appfire
Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more
Microsoft Intune Importer for JSM Assets
by Pio
Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune
Elevator - Smart Issue Assignment
Escalate issues to on-call teams. Intelligently distribute work to service teams. Awesome notifications and automation
Outlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2021) to create issues and comment on issues directly from your e-mails
WhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
Approvals – Advanced Issue Acceptance
by Deviniti
Enforce review in your workflow by requiring a selected number of approvals to execute issue transitions
Google to Jira (Gmail, Calendar, Drive, Chrome)
A Jira Google integration to turn any content, email, and meeting into Jira issues, and comments using Chrome or Gsuite add-ons
Checkout - Procurement for Jira Service Management
by Mumo Systems
All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management
Customer Case - Jira Support & Feedback
Seamlessly collect omnichannel customer feedback, ideas, or bugs into Jira backlog through an intuitive customer portal
Slack Integration for Jira
Make Jira faster and delightful to use by bringing the power of Jira to Slack
Teamworkx Issue Picker for Jira
Pick and link issues based on predefined JQL and link type including the copy of field values and various display options
Issue Forms for Confluence
Extended and elegant Jira integration. Create, edit and display Jira issues / tickets on Confluence pages
Issue Reminders
by The Starware
Coordinate issues with automatic time based notifications
Issue Events: Google Calendar integration for Jira
by Appfire
Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details
Smart Questions and Answers
The flexible way to build a questions and answers based community forum
Doublecheck for Jira Service Management
by Accxia-US
“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer
Switch User (SU) for Jira
Be the user you seek
OmniChat for Jira Service Management
Integrate WhatsApp, SMS, or Viber into Jira Service Management, and be with your customers at every touch-point of their journey
Permission Management for Confluence
by Smateso GmbH
Permission Management simplifies admin work! Manage permissions for multiple spaces in a single step and save time
JSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
Mattermost Connector for Jira
by J Soft
Mattermost, Jira, Jira Service Desk, Automation
Help (a.k.a. Conditions Validator)
by Deviniti
Guide users through your workflow with a variety of hints for optimal clarity and user experience
DingTalk for Jira
by DragonSoft
DingTalk for Jira is a mobile terminal plug-in that binds DingTalk users with JIRA users through configuration information
Outlook Meetings for Jira
Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests
Report Builder: Custom Reports and Dashboards for Jira
Easy project progress, ITSM team performance, sprint review and time spent reports. Build a dashboard that will advance your work
Search fields gadget
Gadget to narrow down your searches | Improve Jira search with enhanced filters | Customize Jira search with our Jira search tool
🔗 Issue Merger - Better incident management
No more duplicate issues. Merge similar tickets easily, in every scenario
Rich Filters::Service Management Dashboards
by Appfire
Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports
Metadata for Jira
User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click
Manage Inactive Users for Confluence
Remove License for Inactive users, Deactivate/remove security access groups for users who left company and user management reports
BeyondTrust Remote Support integration for Jira
Integrated Remote Support for JIRA Ticketing System
Multi Level & Tree Fields
by Almbase
Multi Level & Tree Fields
Approval Path for Confluence
Take your Approval Management in Confluence to the next level
Issue Lock for Jira (who's editing)
by aety aps
Let an issue be locked down for edit, one user at a time
Top Rated Addons
Jira Misc Workflow Extensions (JMWE)
by Appfire
Powerful, all-in-one Jira automation app to customize and expand your workflows
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Automation for Jira
by Atlassian
Save time and stress by automating Jira. Use triggers, conditions, and actions, and watch your rules do the work for you
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
Scroll Viewport for Confluence
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
External Data for Jira Fields
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Zendesk JIRA connector
Create a seamless connection between Zendesk and JIRA using IntegrateCloud connector & create JIRA issues right inside Zendesk
Templating.app🚀Issue Templates & Project Templates for Jira
All-in-one Jira templates: Summary & Description Templates, Issue Templates, Ticket Templates, Board Templates & Project Templates
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
Elements Copy & Sync - clone Jira issues
by Elements
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
Automation for Jira - Lite
by Atlassian
Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful
Status Time Reports Free - Time in Status
by Bloompeak
Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports
Rewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations
Exalate Connector for Jira, Issue Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub
Feature Bundle – Boost Customers UX on portal
⭐️ Offload agents by allowing customers to do more. Customize a customer portal to a self-service and focus on ticket resolution
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction
Group Sign-Off: parallel Multi-Approvals
Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes
Instabug for Jira: Bug Reporting
by Instabug
Your users and testers can easily report bugs from your mobile app to Jira
Retrospective Agenda Automation - Insights from Jira Tasks
Get Automated Agenda for Team Retro on Jira and Whiteboard: AI-driven Analytics & Issues Categorization for Deep Insights
Traffic-Lights for Jira
Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention
Atlas CRM - Customers and Sales in Jira
Gain customer insight with the #1 CRM in Jira. Relate issues in Jira to your customer information and sales in Atlas CRM for Jira
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Backbone Issue Sync for Jira
by K15t
Jira to Jira integration - sync Jira issues across multiple Jira instances
Easy Issue Templates for Jira
by AppLiger
Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description
STAGIL Assets (Advanced links management & Data model)
Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels
Agile Tools & Filters for Jira Software
by eXtensi
Manage complex Backlogs and Agile Boards with simple filters and advanced planning tools
Queues for Jira & JSM
by Deviniti
Organize issues from many projects into a single view. Improve ticket resolution time and gain customers' trust
Mobile for Jira
An enterprise Jira mobile solution that supports 3rd party apps' integration, suitable for Android & iOS devices
Deliver | Project (Time, Costs, Expenses) Tracker for Jira
by Mindpro
Plan, track, and manage your project costs, expenses, budget and team timesheets with a flexible solution for Jira
Switch User (SU) for Jira
Be the user you seek
Rewind Backups for Confluence
by Rewind
Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations
Asset Management for Jira - IT Assets & License Manager
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Intune or Kandji
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
User Switcher for Confluence
Quickly switch among users without typing their passwords or logging out, just like su or sudo commands
Issue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
JEditor - Rich Text Editor for Jira
by Bobronix
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Sync | Azure AD, Okta, Active Directory Attributes for Jira
by Mindpro
Sync and display external user attributes from Azure AD, Okta, and Google across your Jira projects portfolio, issues & requests
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
Zendesk to Jira Service Management
The easiest method to migrate data from Zendesk to Jira Service Management
Checklist for Jira Cloud (Free)
by Appbox.ai
Powerful Ticket Checklist ✔. ToDo lists, acceptance criteria, definition of done. Use JQL to load templates. Automate at Scale
SLA Time and Report for Jira (Define & Track SLA goals)
by SaaSJet
🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team
Actions for Jira Service Management
by Deviniti
Allow customers to edit their service requests on the Customer Portal
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Google to Jira (Gmail, Calendar, Drive, Chrome)
A Jira Google integration to turn any content, email, and meeting into Jira issues, and comments using Chrome or Gsuite add-ons
ProForma Lite: Forms & Checklists
by Atlassian
Build up to three dynamic forms or checklists directly within Jira in just minutes, without code or custom fields
Zendesk Support for Jira
by Zendesk
Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Smart Comments for Jira
Experience Atlassian-Style Efficiency with Threaded Comments. Customize Comment Templates on Issues. Use AI for comment creation
My Requests Extension for Jira Service Management
by Hexygen Inc.
Organize My Requests page to find, filter and manage customer requests with ease
Approval Path for Jira
Elevate Your Jira Approvals Beyond Built-in Limitations
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Mobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
Customer Satisfaction Survey for Jira
"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990
Smart Forms for Jira (+ Embeddable in Confluence)
by SaaSJet
📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type
Exporter - Export Issues to Excel CSV PDF
by Deiser
Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues
Easy Clone for Jira Cloud FREE
Clone Epics, Stories, Tasks and clone all issue types with their hierarchies in bulk
Links Hierarchy - Track Agile hierarchies' progress & status
Full traceability for any type of dependencies with progress roll-up, time in status and analytics at scale
SLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
Slack Integration for Jira
Make Jira faster and delightful to use by bringing the power of Jira to Slack
Theme Extension for Jira Service Management
by Hexygen Inc.
Create a Customer Portal in Jira Service Management that reflects your brand
Comala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
ACCELQ Connect
by ACCELQ inc.
ACCELQ Test coverage in Jira
Atlas CRM - Customers in Confluence
Integrate and manage your customer information, sales and related pages in Confluence with Atlas CRM for Confluence
Outlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2021) to create issues and comment on issues directly from your e-mails
HelpDesk for Jira (Customer Portal & SLA & OLA)
by Teamlead
HelpDesk: free unlimited customers, core & software users as agents, customer portal, SLA, comment templates and much more
Customer&Organization Management-customer context for agents
Give your service desk agents data they need: complete customers context right in Jira
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
Charts and Reports for Jira Service Management
by view26 GmbH
Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal
🔗 Issue Merger - Better incident management
No more duplicate issues. Merge similar tickets easily, in every scenario
Translation for Jira Service Management
by Deviniti
The ultimate tool for multilingual customer support in Jira Service Management
Revyz Data Manager for Jira (Backup, Restore, Sandbox)
by Revyz
Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets
Unread Issues for Jira (Highlight issues)
by Teamlead
Recognize unread and overdue issues
Q Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
Questions & Answers
by EliteSoft
Sharing knowledge and connecting people through questions and answers
Slack Connector for Jira by Jsoft
by J Soft
Slack , Slack Jira Server, Slack Connector
Out Of Office Assistant
Reassign your tasks automatically when you are away
Rewind Backups for Bitbucket
by Rewind
Automated backups and flexible data recovery for Bitbucket Cloud. Trusted by 25,000+ organizations
Issue Reminders
by The Starware
Coordinate issues with automatic time based notifications
Advanced Microsoft Teams Connector for Confluence
Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration
PagerDuty for Jira Cloud
by PagerDuty
Integrate PagerDuty into Jira Cloud to transform your incident management processes
Metadata for Jira
User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click
Telegram to Jira Connector
The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement
Issue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
Work Management for Jira
Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects
Multi Level & Tree Fields
by Almbase
Multi Level & Tree Fields
Behaviours - ScriptRunner for Jira Cloud
by Adaptavist
Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave
Azure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets
JSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
Bug Watcher Notifications
by META-INF KFT
Enhanced 3-in-1 notifications - email, in-app, desktop - to follow the relevant changes and avoid the annoying flood of emails
External Data for Confluence
Visualize external data in confluence cloud as Table, Template, Chart by REST API, database, MSSQL, Postgres, Salesforce, Azure
Manage Inactive Users for Jira
Remove License for Inactive users, Deactivate/remove security access groups for users who left company and user management reports
AutoPage (Documentation in sync for Jira & Confluence)
Link Jira to Confluence and sync documentation for reporting, knowledge & project management. Also works with automation for Jira
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Mirrorlake Pivot Charts
Lots of different pivot tables and charts to analyse, report and manage your issues
Intercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira issue management
Personal Checklist For Jira Cloud (Free)
by Appbox.ai
Each Jira user gets a private checklist to manage their tasks better and stay organized. Teams become action oriented
Issue Events: Google Calendar integration for Jira
by Appfire
Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details
Checkout - Procurement for Jira Service Management
by Mumo Systems
All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management
Extended Schemes for Jira
by Develocenter
Control visibility of Priorities, Resolutions and Link Types
Identity Governance (IGA) for Jira (Okta, Azure AD & GSuite)
by Multiplier
Enable self-service access requests, streamline user access reviews, and automate user onboarding and offboarding in JSM
WhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
Octo - Component version, Subcomponents and Sync for Jira
by Appfire
Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more
ChatGPT for Confluence AI Chat
by eesel
Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question
Snipe-IT for Jira (Asset Management, IT Assets, ITSM)
A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields
BulkOps Free
BulkOps Free helps to bulk create jira users or bulk delete jira users and add users to groups on Jira Cloud
Time Metrics Tracker | Time Between Statuses
by SaaSJet
Measure time tracking KPIs: Cycle Time, Lead Time, Resolution Time. Get transition time reports for perfect work management
Most Installed Addons
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Jira Misc Workflow Extensions (JMWE)
by Appfire
Powerful, all-in-one Jira automation app to customize and expand your workflows
Zendesk Support for Jira
by Zendesk
Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams
Status Time Reports Free - Time in Status
by Bloompeak
Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk
Behaviours - ScriptRunner for Jira Cloud
by Adaptavist
Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
Exalate Connector for Jira, Issue Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub
Statuspage for Jira Service Management
by Atlassian
Avoid getting flooded with support tickets during downtime by embedding information from your status page in your Jira help center
PagerDuty for Jira Cloud
by PagerDuty
Integrate PagerDuty into Jira Cloud to transform your incident management processes
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Automation for Jira - Lite
by Atlassian
Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
Scroll Viewport for Confluence
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
Backbone Issue Sync for Jira
by K15t
Jira to Jira integration - sync Jira issues across multiple Jira instances
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Elements Copy & Sync - clone Jira issues
by Elements
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
Checklist for Jira Cloud (Free)
by Appbox.ai
Powerful Ticket Checklist ✔. ToDo lists, acceptance criteria, definition of done. Use JQL to load templates. Automate at Scale
Atlas CRM - Customers and Sales in Jira
Gain customer insight with the #1 CRM in Jira. Relate issues in Jira to your customer information and sales in Atlas CRM for Jira
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Easy Issue Templates for Jira
by AppLiger
Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
Issue Events: Google Calendar integration for Jira
by Appfire
Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details
Asset Management for Jira - IT Assets & License Manager
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Intune or Kandji
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
External Data for Jira Fields
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
Exporter - Export Issues to Excel CSV PDF
by Deiser
Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues
BulkOps Free
BulkOps Free helps to bulk create jira users or bulk delete jira users and add users to groups on Jira Cloud
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
Intercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira issue management
My Requests Extension for Jira Service Management
by Hexygen Inc.
Organize My Requests page to find, filter and manage customer requests with ease
Queues for Jira & JSM
by Deviniti
Organize issues from many projects into a single view. Improve ticket resolution time and gain customers' trust
Google to Jira (Gmail, Calendar, Drive, Chrome)
A Jira Google integration to turn any content, email, and meeting into Jira issues, and comments using Chrome or Gsuite add-ons
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
Links Hierarchy - Track Agile hierarchies' progress & status
Full traceability for any type of dependencies with progress roll-up, time in status and analytics at scale
Actions for Jira Service Management
by Deviniti
Allow customers to edit their service requests on the Customer Portal
Mobile for Jira
An enterprise Jira mobile solution that supports 3rd party apps' integration, suitable for Android & iOS devices
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Snipe-IT for Jira (Asset Management, IT Assets, ITSM)
A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields
Theme Extension for Jira Service Management
by Hexygen Inc.
Create a Customer Portal in Jira Service Management that reflects your brand
Charts and Reports for Jira Service Management
by view26 GmbH
Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal
JEditor - Rich Text Editor for Jira
by Bobronix
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Mobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
Discord for Jira
by Firnity
Streamline Your Workflow with Discord and Jira
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
User Switcher for Confluence
Quickly switch among users without typing their passwords or logging out, just like su or sudo commands
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Assets Discovery
by Atlassian
Enterprise network scanning with automated asset and CI discovery and dependency mapping
Issue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Issue Reminders
by The Starware
Coordinate issues with automatic time based notifications
Feature Bundle – Boost Customers UX on portal
⭐️ Offload agents by allowing customers to do more. Customize a customer portal to a self-service and focus on ticket resolution
Email&Tasks for Jira Cloud and Gmail Integration
by SaaSJet
Jira & Google integration: create Jira tasks from your Gmail & Chrome tabs to enhance task management using AI mail handler
Rewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations
Outlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2021) to create issues and comment on issues directly from your e-mails
Smart Forms for Jira (+ Embeddable in Confluence)
by SaaSJet
📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type
Easy Clone for Jira Cloud FREE
Clone Epics, Stories, Tasks and clone all issue types with their hierarchies in bulk
Templating.app🚀Issue Templates & Project Templates for Jira
All-in-one Jira templates: Summary & Description Templates, Issue Templates, Ticket Templates, Board Templates & Project Templates
Instabug for Jira: Bug Reporting
by Instabug
Your users and testers can easily report bugs from your mobile app to Jira
SLA Time and Report for Jira (Define & Track SLA goals)
by SaaSJet
🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team
Advanced Microsoft Teams Connector for Confluence
Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration
Questions & Answers
by EliteSoft
Sharing knowledge and connecting people through questions and answers
ProForma Lite: Forms & Checklists
by Atlassian
Build up to three dynamic forms or checklists directly within Jira in just minutes, without code or custom fields
Agile Tools & Filters for Jira Software
by eXtensi
Manage complex Backlogs and Agile Boards with simple filters and advanced planning tools
Octo - Component version, Subcomponents and Sync for Jira
by Appfire
Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more
Menu Gadget
Simple gadget to better organize your filters
Endpoint Central (formerly Desktop Central)
by ManageEngine
Resolve Jira issues at lightning speed with Remote control, Software deployment, Patch management, Asset management, and more
Switch User (SU) for Jira
Be the user you seek
Rewind Backups for Confluence
by Rewind
Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations
Workflow Rules
by Typezoo
Using natural language like rules to define condition and validator
Microsoft Teams Integration+ for Jira
by Appfire
Two-way enterprise integration for Microsoft Teams and Jira
Revyz Data Manager for Jira (Backup, Restore, Sandbox)
by Revyz
Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
WhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
Q Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
PowerPlantUML
by Alan Gibson
True integrated development environment for PlantUML power users
Issue Checklist Template and Report
by SaaSJet
📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira
Customer Satisfaction Survey for Jira
"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990
Issue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
STAGIL Assets (Advanced links management & Data model)
Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels
🔗 Issue Merger - Better incident management
No more duplicate issues. Merge similar tickets easily, in every scenario
Time Metrics Tracker | Time Between Statuses
by SaaSJet
Measure time tracking KPIs: Cycle Time, Lead Time, Resolution Time. Get transition time reports for perfect work management
Atlas CRM - Customers in Confluence
Integrate and manage your customer information, sales and related pages in Confluence with Atlas CRM for Confluence
Outlook Email for Jira (Integration, Templates, Automation)
Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more
Response Templates for Jira (Canned Responses) (Free)
by Appbox.ai
Create canned response templates, with dynamic variables, respond quickly to tickets, Boost productivity for service desk teams
Seismic Knowledge - Search Confluence from Slack
by Seismic
Tired of searching lessons, documents, wikis, and software to find the answers you need at work? Meet Seismic Knowledge
Customer&Organization Management-customer context for agents
Give your service desk agents data they need: complete customers context right in Jira
SLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
Comala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM
Business-ready service desk reports to streamline ITSM decisions
Out Of Office Assistant
Reassign your tasks automatically when you are away
Report Builder: Custom Reports and Dashboards for Jira
Easy project progress, ITSM team performance, sprint review and time spent reports. Build a dashboard that will advance your work
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Rich Filters::Service Management Dashboards
by Appfire
Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports
Translation for Jira Service Management
by Deviniti
The ultimate tool for multilingual customer support in Jira Service Management
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
PagerDuty for Jira Server & Data Center
by PagerDuty
Extend PagerDuty into Jira Server with Bidirectional Sync
Personal Checklist For Jira Cloud (Free)
by Appbox.ai
Each Jira user gets a private checklist to manage their tasks better and stay organized. Teams become action oriented
Elements Connect - helper app
by Elements
Helper app to bring external data inside Jira issues
⏳ Issue Scheduler - plan recurring tasks
Don’t miss anything. Schedule recurring tasks with zero effort – let it be done automatically
Retrospective Agenda Automation - Insights from Jira Tasks
Get Automated Agenda for Team Retro on Jira and Whiteboard: AI-driven Analytics & Issues Categorization for Deep Insights
Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud
by JiBrok
Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features
Issue Templates for Jira Cloud
Summary & Description Templates. Issue Templates, Sub-tasks & Epics Templates, Ticket templates, User stories and Bugs Templates
JSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
FAQ for Confluence
by VECTORS
Build your FAQ hub inside Confluence & make it public via JSM. Create and publish questions & answers classified by categories
HelpCenter Corrector
Restrict access to the Jira Service Desk HelpCenter & Hide Search Bar
Azure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets
External Data for Confluence
Visualize external data in confluence cloud as Table, Template, Chart by REST API, database, MSSQL, Postgres, Salesforce, Azure
Smart Questions and Answers
The flexible way to build a questions and answers based community forum
Traffic-Lights for Jira
Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention
Last Login Monitoring for Confluence
by Smateso GmbH
Last Login Monitoring helps you to free up licenses and save money by finding out when users last logged in
Lansweeper Integration for Jira
by Lansweeper
Enhance Jira issues with Lansweeper IT asset data
Most Recently Updated Addons
User Delegation and Leave Management
by CudiTech
Bulk assignee a user issues, roles, groups ... to another user, in case revert them to same person or another one
Omni-Channel for Jira Service Management
by PingPilot
Add Chat, SMS, Voice and Video directly inside Jira. Omni-Channel tickets with Atlassian Intelligence (AI) and Canned Responses
Snipe-IT for Jira (Asset Management, IT Assets, ITSM)
A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields
Issue Templates for Jira Cloud
Summary & Description Templates. Issue Templates, Sub-tasks & Epics Templates, Ticket templates, User stories and Bugs Templates
Response Templates for Jira (Canned Responses) (Pro)
by Appbox.ai
Create canned response templates, with dynamic variables, respond quickly to tickets, Boost productivity for service desk teams
Checklist for Jira Cloud (Enterprise)
by Appbox.ai
Enhance productivity. Create ToDo lists, acceptance criteria, definition of done or your own topics. Bonus - a personal checklist
Automation with AWS (Jira)
by Utoolity
Remote actions and conditions with Amazon Web Services – automate your DevOps workflows from Jira Service Management and Jira
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Zendesk Connector for Jira (Zendesk Integration)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Zendesk Jira integration for seamless support & development collaboration. Sync Zendesk tickets with Jira issues in real time
ServiceNow Connector for Jira (ServiceNow Integration)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Real-time Jira ServiceNow integration. Sync issues in Jira and ServiceNow incidents & other entities automatically
Azure DevOps Connector for Jira (Azure DevOps Integration)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Real-time Jira Azure DevOps integration. Sync Jira issues with Azure DevOps work items. No-downtime Azure DevOps <> Jira migration
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Salesforce Connector for Jira (Salesforce Integration)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Salesforce Jira integration. Sync Jira Issues and Salesforce Cases to align customer-facing teams & back office
GitHub Connector for Jira (GitHub Integration)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Flexible two-way Jira Github integration: connect, sync, and automate your integrations using simple code. Jira Github sync app
Multi Level & Tree Fields
by Almbase
Multi Level & Tree Fields
Templating.app🚀Issue Templates & Project Templates for Jira
All-in-one Jira templates: Summary & Description Templates, Issue Templates, Ticket Templates, Board Templates & Project Templates
STAGIL Assets (Advanced links management & Data model)
Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels
Issue Reminders
by The Starware
Coordinate issues with automatic time based notifications
Meetings for Jira
by Doitb
Book rooms/spaces, schedule meetings, manage appointments
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
Discord for Jira
by Firnity
Streamline Your Workflow with Discord and Jira
Customer Case - Jira Support & Feedback
Seamlessly collect omnichannel customer feedback, ideas, or bugs into Jira backlog through an intuitive customer portal
Links Hierarchy - Track Agile hierarchies' progress & status
Full traceability for any type of dependencies with progress roll-up, time in status and analytics at scale
Status Time Reports Free - Time in Status
by Bloompeak
Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction
Exporter - Export Issues to Excel CSV PDF
by Deiser
Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues
Issue Printer for Jira
Print your issues for your agile wallboard, digitally or on paper
Hubspot Integration for Jira (Bi directional issue sync)
Jira <-> Hubspot Integration: Convert HubSpot Tickets and Deals into Jira Issues. Works with Jira Cloud and Data Center
ClickUp Integration for Jira (ClickUp Connector)
ClickUp Jira integration / migration. Auto-sync tasks, issues, statuses, and comments. Secure bidirectional integration
Salesforce integration for Jira (Salesforce Connector)
Salesforce Jira Connector. Sync Jira issues with Salesforce instance. Bi-directional integration for workflow improvement
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Enriched Profiles for JSM
Empower your agents for contextual conversations with your customers. Enrich profiles for reporter & org in JSM tickets
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Assets Discovery
by Atlassian
Enterprise network scanning with automated asset and CI discovery and dependency mapping
Assets - Device42 Integration
by Atlassian
Import Device42 assets and CIs into Jira Service Management
Assets - NVD Integration
by Atlassian
Import updates from the National Vulnerability Database into Jira Service Management
Assets - Jamf Integration
by Atlassian
Bring asset information from Jamf into Jira Service Management
Assets - Snow Integration
by Atlassian
Import asset information from Snow into Jira Service Management
Assets - ServiceNow Integration
by Atlassian
Import ServiceNow assets and CIs into Jira Service Management
Salesforce (CRM) Importer for JSM Assets
by Pio
Import Accounts, Contacts, Leads, Opportunities, Campaigns, Partners and more from Salesforce (CRM) into your JSM Assets
Azure Sync for Jira Assets
Keep your Azure data imported in Jira Assets for better visibility and control over your IT resources
FAQ for Confluence
by VECTORS
Build your FAQ hub inside Confluence & make it public via JSM. Create and publish questions & answers classified by categories
Portal Styler for JSM
by Accxia
Style it your own
In-App Customer Portal Notifications for Confluence
by Twinit
Enhancement for In-App Customer Portal Notifications to receive notifications from Confluence
In-App Customer Portal Notifications for Jira
by Twinit
Enhance your Customer Portal with In-app notifications
vLinks - Easy Issue Linking
by DC Factory
Create semantic structures the easy way. Easy issue picker and issue link creator via a custom field
Exalate Connector for Jira, Issue Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub
USU Service Management Connector for Jira
Integration between USU Service Management (Valuemation) and Jira, synchronize Jira Issues with USU Tickets
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Outlook Meetings for Jira
Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests
Outlook Email for Jira (Integration, Templates, Automation)
Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk
My Requests Extension for Jira Service Management
by Hexygen Inc.
Organize My Requests page to find, filter and manage customer requests with ease
Google Analytics for Jira Service Management
(#EOL: This app is discontinued ⚠️) Use Google Analytics in customer portal. Track, monitor, analyze & understand portal visitors
Requests Export for Jira Service Management
Empower your customers. Let them export/download requests to CSV/Excel from Jira Service Management customer portal
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
Automation for Jira
by Atlassian
Save time and stress by automating Jira. Use triggers, conditions, and actions, and watch your rules do the work for you
Automation for Jira - Lite
by Atlassian
Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful
Instant Search for Confluence
Get better Confluence search results as you type: customizable, advanced search that both users and admins love
HubSpot Importer for JSM Assets
by Pio
Import Companies, Contacts, Deals, Products, Tickets, and more by synchronizing data from your HubSpot CRM into your JSM Assets
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Behaviours - ScriptRunner for Jira Cloud
by Adaptavist
Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Assets Owner for Jira
Powerful asset overview: Find all your personal assets in Jira profile menu! Filter, search, and control visibility as admin
Time Metrics Tracker | Time Between Statuses
by SaaSJet
Measure time tracking KPIs: Cycle Time, Lead Time, Resolution Time. Get transition time reports for perfect work management
Automated User Cleanup & Deactivation for Jira
by Kantega SSO
Highly configurable, automated/scheduled, DORA compliance, user activity scanning and cleanup
Actions for Jira Service Management
by Deviniti
Allow customers to edit their service requests on the Customer Portal
Multilevel Cascading Hierarchy Field
by Methoda
Adds the ability to group work items based on product, feature, business areas, or whatever you need in your project
Adaptavist Assistant
by Adaptavist
On-demand access to the world's best Jira and Confluence administrators — all at the touch of a button
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
Custom Field Pack
Extend your JIRA with a large variety of custom fields, linked issue details, todo list, regexp validation, shields field
CLI for Jira
by The Starware
You can access all the power of Jira from the command line
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
SnapAssign - Smart Assignments for Jira
by Snapbytes
Automate issue assignments in Jira with smart, customizable rules for efficient team management and workload balancing
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Jira Misc Workflow Extensions (JMWE)
by Appfire
Powerful, all-in-one Jira automation app to customize and expand your workflows
Graphy | ITSM & SLA Charts, Reports, Dashboards for Jira
by Mindpro
Ready-to-use (ITSM & SLA) metrics, custom charts, & rich filters for cross-project teams build interactive Jira and JSM dashboards
Agile Tools & Filters for Jira Software
by eXtensi
Manage complex Backlogs and Agile Boards with simple filters and advanced planning tools
Easy Email Attachments for Service Desk
by BDQ
Get real mail attachments in notification emails from Jira Service Management – no more portal links
Custom Fields ++ for Jira
by The Starware
Custom Fields with modern look & feel and REST API
Queues for Jira & JSM
by Deviniti
Organize issues from many projects into a single view. Improve ticket resolution time and gain customers' trust
Revyz Data Manager for Jira (Backup, Restore, Sandbox)
by Revyz
Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets
Secure and Encrypted Notes for JSM
Securely share secrets and sensitive information in JSM requests with end-to-end encryption
ChatGPT for Confluence AI Chat
by eesel
Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
Smart Forms for Jira (+ Embeddable in Confluence)
by SaaSJet
📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type
Elements Connect - helper app
by Elements
Helper app to bring external data inside Jira issues
Scroll Viewport for Confluence
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
Metadata for Jira
User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click
Switch User (SU) for Jira
Be the user you seek
Rich Filters::Service Management Dashboards
by Appfire
Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports
Agent Assist - AI copilot for JSM Agents
Intelligent Assistance to accelerate ticket resolution
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
Access Log for Confluence
Complete solution for content access monitoring inside Confluence
Access Log for Jira
Complete solution for content access monitoring inside Jira
Work Management for Jira
Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects
Identity Governance (IGA) for Jira (Okta, Azure AD & GSuite)
by Multiplier
Enable self-service access requests, streamline user access reviews, and automate user onboarding and offboarding in JSM
HelpDesk+ for Microsoft Teams
by Appfire
Empower your team and delight your customers with a seamless integration between Microsoft Teams and Jira Service Management
HelpDesk+ AI-Powered Slack Support
by Appfire
Powerful two-way Slack and Jira Service Management integration that bridges the gap petween Jira and your communication platform
Microsoft Teams Integration+ for Jira
by Appfire
Two-way enterprise integration for Microsoft Teams and Jira
Keadex Mina
by Keadex
Include interactive C4 Model diagrams created with Keadex Mina
Service Scheduler for JSM
Reduce time scheduling service appointments, simplify agents’ time management and customers pick times that work for them
Auto Users Management - Deactivate inactive users
Deactivate inactive users easily. A fully automated solution to administer licenses. A true users scriptrunner for Jira
Birdie - Screen Recording & Co-browsing
by Birdie
Resolve complex tickets up to 7x faster with Screen Recording or Co-browsing
Issue Approval
Improve process of collecting approvals in issues
STAGIL Traffic Lights for Jira
Next level status reporting in Jira - ideal for project reports and assets in your IT Service Management CMDB
ProForma Lite: Forms & Checklists
by Atlassian
Build up to three dynamic forms or checklists directly within Jira in just minutes, without code or custom fields
Assets Duplicate Manager for Jira
Identify redundant Asset Data and consolidate them easily
Reftab Assets for Jira
by Reftab
Integrate Reftab asset management with your Jira Service Desk
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Teamworkx Issue Picker for Jira
Pick and link issues based on predefined JQL and link type including the copy of field values and various display options
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
QR Issue Card Printer for Jira
by SNGULAR
Keep the digital and real world connected with QR codes
Comala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
Theme Extension for Jira Service Management
by Hexygen Inc.
Create a Customer Portal in Jira Service Management that reflects your brand
Zoho Desk for Jira
by MYBytes
Seamlessly integrate Zoho Desk and Jira to enhance visibility and collaboration between support and development teams
Salesforce 2-Way Integration for Jira
by Unito: Integrations for Jira, Trello, Asana, ServiceNow, Wrike, Google Sheets, Excel and more.
Sync any Salesforce items with Jira, with real-time updates as changes occur